Ben Crothers

design design thinking ux innovation atlassian sketchnoting sketching service design church christian visualcommunication writethedocs education instructionaldesign visualthinking contentwriting ikea documentation docs ix communication vizthink visual thinking leadership teamwork teams summit culture management creativity agile design leadership cx usability testing user experience design process hipchat customer experience jira engineering cards strategy brainstorming scorecards business model canvas lo-fi asparagus tools personas marketing playingcards drawing workshop storyboard codesign servicedesign globalservicejam writing writing for the web create conference 2009 seo create conference ozia09 livinggreener government environment globalwarming ia usability climatechange