Digital transformation framework ss

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Ben Ng

A personal view

Business Technology

Digital Transformation
Framework
A sharing perspective from
Ben Ng who is
A Strong Believer
of
Creative Destruction
Ben__4@hotmail.com

Digital Transformation
Framework
Digital
Products
Adoption
Digital
Services
Adoption
Cloud Computing
Technologies
Development &
Adoption
Digital
Solutions
Innovations

Digital Transformation Target
Markets
Telecommunication
Industry
Education Industry
Cloud Computing
Technologies
Development &
Adoption
Consumerization
of
IT
Retail Industry
Medical Industry
Transportation Industry

Digital Transformation Process
Critical Mass
Market Scan
Consumerizatio
n of Technology
Innovation
Breakthrough
Evaluations
Integrated
Development
Ecosystem
Market Driven
Products and
Services

Digital Transformation
Justification
Values
Based
Innovations
Creative
Cost
Control

Case Study
Transformation of Advertising Services
•Mobile Evolution
•Contextual Engine
•Personalisation
•High ROI
Transformation of Education Services
•Digital knowledge ecosystem
•Innovation teaching and learning
•Analytical
Transformation of CustCare Services
•Automated CustCare Service
•Value based development
•Experience service engagement

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