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Advisory Services Offerings
       Best Practices, LLC




                             1
Best Practices, LLC: Who We Are
At BPLLC, our strong, specialized industry background combines with broad operational area experience
to provide clients the ideal problem-solving perspective




     Medical Device                    Pharmaceutical                          Biotech
                                                                                 2
Best Practices, LLC: Whom We Serve
Our clients include up-and-coming biotechs in addition to all of the top 50 pharma
companies, including:




                                                                  3
Best Practices, LLC: What We Offer
Our diversity of offerings allows business leaders to select precisely the tools needed
to succeed


                                                               Research and Consulting




                                       Channels                  Benchmark Reports




                                                                Best Practice Database
   Pharmaceutical, Biotech, and
     Medical Device Expertise


                                                               Best Practices Excellence

                                       Services

                                                               Research and Advisory




                                                                    4
A Closer Look: Advisory Services
                                          Research and Consulting
                                                                      Best Practices, LLC's Advisory Services are how we go
                               Channels     Benchmark Reports         above and beyond to help clients master solutions and
Pharmaceutical, Biotech, and
  Medical Device Expertise
                                           Best Practice Database     maximize investments in our other offerings.
                                          Best Practices Excellence


                               Services


                                           Research and Advisory
                                                                      Our Advisory Services provide navigational guidance and
                                                                      specialized research to enhance client relationships so you
                                                                      can achieve “Best in Class” status.




                     Advisory Service Members Can Receive:
                     • GAP Analysis
                     • Research Analyst Support: “Ask the Experts”
                               • Walk through research
                               • Data Mining Projects
                               • Call-In Questions
                     • Executive Briefing
                     • Additional Benefits:
                         • Quarterly check-upesearch alerts
                         • Participate in live webinars
                         • Access to benchmark studies

                                                                                                               5
GAP Analysis Services: Where do you stand?
BPLLC analysts tailor our extensive research base to your needs, providing busy
executives the high-level view of their company compared to competitors.

                                  Our analysis               External
       You select the             reveals where you          perspective
       performance area           fit in with industry       enables success
       most pertinent to          leaders to                 through
       your concerns              highlight                  addressing these
                                  performance gaps           gaps




                                                                 6
Research Analyst Support: “Ask the Experts”
An on-going relationship with our experts provides the information and assistance
you need, when you need it, just as seen in the sample day below.

                      You check in for an update on our database marketing
                      reports—an analyst helps walk you through the latest
                                            research.




                           After sharing some personal insights on industry leading
                          strategies, a BPLLC team member performs a data mining
                                   project pertinent to your specific needs.




                   You call in with a quick question regarding your project, to
                  which an analyst responds with an answer and other updates.


                                                                    7
Executive Briefing Services
BPLLC will walk you through research and other concerns, ensuring clear and
comprehensive results




                     Whether by phone or with an on-site
                    presentation, BPLLC’s advisory services
                   will help you understand and explore the
                             results of our research.




                                                               8
Additional Benefits
In addition to the above, BPLLC Advisory Services offers further opportunities through
other offerings.


     Quarterly Check-Ups and Research Alerts
 To further assist clients in maximizing the utility of their investment, BPLLC will check in
 with you and your needs – and we alert you to research that we are conducting which
 should be relevant to you

     Live Webinar Access
 Advisory Service clients will be invited to a number of relevant BPLLC-hosted webinars
 throughout the year, providing both educational and networking opportunities


     Benchmark Study Access and Participation
 Clients are also invited to participate in any of our benchmark studies. As
 always, benchmark participants receive a free copy of study results


                                                                           9
Best Practices Spectrum of Advisory Offerings
Our core offerings, supplemented with our premium advisory services offerings,
deliver maximum value to members.
    Account Management Team                                       Research Team
                                          Your Needs
          Executive Team                                        Administrative Team

                                                       • Live webinar access
                                          Research     • “Ask the Experts” call-in
                                              &          support
                                                       • Research alerts inform of
                                          Consulting     current studies of importance


   • Navigate purchased reports
   • Find meaning through GAP     Benchmarking
     analysis                       Reports
   • Executive briefings

                                                       • Customized account
                                                         management support
                                          Database     • “Ask the Experts” guidance
                                                         through proprietary database
                                                       • Tailored membership support
                                                                    10
Contact Us: Advisory Services
   Executives at 48 of the top 50 global pharmaceutical companies and many
  other industry leaders turn to Best Practices, LLC for actionable and insightful
                         solutions based on our analysis.


           Let our researchers uncover the next great insights for you!



                             Melvin Hines
                      Advisory Services Consultant
                           Best Practices, LLC
                                 919-767-9175
                            mhines@best-in-class.com
                             www.best-in-class.com
                                                                11

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Advisory Services Overview

  • 1. Advisory Services Offerings Best Practices, LLC 1
  • 2. Best Practices, LLC: Who We Are At BPLLC, our strong, specialized industry background combines with broad operational area experience to provide clients the ideal problem-solving perspective Medical Device Pharmaceutical Biotech 2
  • 3. Best Practices, LLC: Whom We Serve Our clients include up-and-coming biotechs in addition to all of the top 50 pharma companies, including: 3
  • 4. Best Practices, LLC: What We Offer Our diversity of offerings allows business leaders to select precisely the tools needed to succeed Research and Consulting Channels Benchmark Reports Best Practice Database Pharmaceutical, Biotech, and Medical Device Expertise Best Practices Excellence Services Research and Advisory 4
  • 5. A Closer Look: Advisory Services Research and Consulting Best Practices, LLC's Advisory Services are how we go Channels Benchmark Reports above and beyond to help clients master solutions and Pharmaceutical, Biotech, and Medical Device Expertise Best Practice Database maximize investments in our other offerings. Best Practices Excellence Services Research and Advisory Our Advisory Services provide navigational guidance and specialized research to enhance client relationships so you can achieve “Best in Class” status. Advisory Service Members Can Receive: • GAP Analysis • Research Analyst Support: “Ask the Experts” • Walk through research • Data Mining Projects • Call-In Questions • Executive Briefing • Additional Benefits: • Quarterly check-upesearch alerts • Participate in live webinars • Access to benchmark studies 5
  • 6. GAP Analysis Services: Where do you stand? BPLLC analysts tailor our extensive research base to your needs, providing busy executives the high-level view of their company compared to competitors. Our analysis External You select the reveals where you perspective performance area fit in with industry enables success most pertinent to leaders to through your concerns highlight addressing these performance gaps gaps 6
  • 7. Research Analyst Support: “Ask the Experts” An on-going relationship with our experts provides the information and assistance you need, when you need it, just as seen in the sample day below. You check in for an update on our database marketing reports—an analyst helps walk you through the latest research. After sharing some personal insights on industry leading strategies, a BPLLC team member performs a data mining project pertinent to your specific needs. You call in with a quick question regarding your project, to which an analyst responds with an answer and other updates. 7
  • 8. Executive Briefing Services BPLLC will walk you through research and other concerns, ensuring clear and comprehensive results Whether by phone or with an on-site presentation, BPLLC’s advisory services will help you understand and explore the results of our research. 8
  • 9. Additional Benefits In addition to the above, BPLLC Advisory Services offers further opportunities through other offerings. Quarterly Check-Ups and Research Alerts To further assist clients in maximizing the utility of their investment, BPLLC will check in with you and your needs – and we alert you to research that we are conducting which should be relevant to you Live Webinar Access Advisory Service clients will be invited to a number of relevant BPLLC-hosted webinars throughout the year, providing both educational and networking opportunities Benchmark Study Access and Participation Clients are also invited to participate in any of our benchmark studies. As always, benchmark participants receive a free copy of study results 9
  • 10. Best Practices Spectrum of Advisory Offerings Our core offerings, supplemented with our premium advisory services offerings, deliver maximum value to members. Account Management Team Research Team Your Needs Executive Team Administrative Team • Live webinar access Research • “Ask the Experts” call-in & support • Research alerts inform of Consulting current studies of importance • Navigate purchased reports • Find meaning through GAP Benchmarking analysis Reports • Executive briefings • Customized account management support Database • “Ask the Experts” guidance through proprietary database • Tailored membership support 10
  • 11. Contact Us: Advisory Services Executives at 48 of the top 50 global pharmaceutical companies and many other industry leaders turn to Best Practices, LLC for actionable and insightful solutions based on our analysis. Let our researchers uncover the next great insights for you! Melvin Hines Advisory Services Consultant Best Practices, LLC 919-767-9175 mhines@best-in-class.com www.best-in-class.com 11