3. E-Business
Electronic business, or e-business, is the application of information and
communication technologies (ICT) in support of all the activities of business.
Commerce constitutes the exchange of products and services between businesses,
groups and individuals and can be seen as one of the essential activities of any
business
5. Type Public Company
Founded 4 April 1999; 17 years ago (Hangzhou,
Zhejiang, China)
Headquarters Hangzhou, Zhejiang, China
Founder Jack Ma
Key people Jack Ma (Chairman) & Daniel Zhang (CEO)
Industry Internet
Products E-commerce, Online auction hosting, Online
money transfers, mobile commerce
Services Online shopping
Revenue CN¥101.143 billion (2016)
Employees 34,985 (March 2015)
Subsidiaries Taobao.com, Tmall, UCWeb, AliExpress
Slogan Global Trade Starts Here
6. 1999
2003
2004
2007
2008
2009
2010
2013
2014
Alibaba Group founded in
Jack Ma’s apartment;
Alibaba.com and 1688.com
(then Alibaba.com.cn)
launched
Key Milestones
Online shopping website
TaobaoMarketplace
launched
Aliwangwang instant
messenger launched on
Taobao Marketplace; Our
related company Alipay
launched
Online marketing technology
platform Alimama launched;
Taobao Marketplace starts to
monetize
Brands and retail platform
Tmall.com launched to
complementTaobao
Marketplace
Alibaba Cloud Computing
founded in conjunction with
Alibaba Group’s 10th
anniversary celebration
Online group buying
marketplace Juhuasuan
and global consumer
marketplace AliExpress
launched; Mobile Taobao
App introduced
Mobile social
networking app
Laiwang launched
Alibaba Group listed
on the NYSE;
Alipay’s parent
company Ant
Financial Services
Group formally
established
7. Major Businesses
Tmall.com
Brands and retail platform
AliExpress
Global consumer marketplace
Alibaba.com
Global wholesale marketplace
1688.com
China wholesale marketplace
Taobao Marketplace
Online shopping destination
Alimama Online marketingservices
Alibaba Cloud Computing Platform for internal and third-party use
Data Platform
Juhuasuan
Group buying marketplace
China Smart Logistics Logistics information system**
Alipay Payment services*
* Through contractual arrangements ** Our 48% owned affiliate
9. In 16 years, Alibaba.com has developed an open
ecosystem, which not only bridge buyers and
suppliers but extend to other services from
partnerships in logistics, safe payment
solutions, trade financing and mobile solutions.
10. The Alibaba Group Story
In 16 years, Alibaba Group has become the largest online and mobile
commerce company in the world in terms of gross merchandise volume.
11. * In terms of gross merchandise volume in 2013, according to the IDC GMV Report
** Data as of June 30, 2014
Employees: More than 26,000**
Offices: 90 offices in mainland China and 19 offices outside
mainlandChina**
2014
12. 11.11 Shopping Festival
• The 11.11 Shopping Festival began in 2009
with 27 merchant participants as an event for
Tmall.com merchants and consumers to raise
awareness of the value in online shopping.
• On November 11, 2014, our China and
international retail marketplaces generated a
GMV of RMB57.1billion (US$9.3 billion)
settled through Alipay within a 24-hourperiod.
• On the day, mobile GMV settled throughAlipay
accounted for 42.6% of total GMV.
• 278.5 million logistics orders were generated.
* All 2014 11.11 Shopping Festival GMV and other figures are subject to
final auditing following conclusion of the event.
13. … and many more
* Data as of May2014
Brands on Tmall
14. Alibaba Group Business Scale and Size
Total GMV
US $296 billion (RMB 1,833 billion)
Mobile GMV
US$ 71 billion (RMB 442 billion)
Annual orders
14.5 billion
Packages generated (2)
6.1 billion
Annual active buyers
279 million
Annual active sellers
8.5 million
Paying customer relationships (3)
3.6 million+
Countries where buyers
are located (4)
190+
16. Mission
To make it easy to do
business anywhere
We believe the Internet can level the
playing field by enabling small
enterprises to leverage innovation
and technology to grow and compete
more effectively in the domestic and
global economies.
17. Culture & Values
The Alibaba Culture is about
championing small businesses.
We operate an ecosystem where all
participants – consumers, merchants, third-
party service providers and others - have an
opportunity to prosper.
Our success and rapid growth is built on the
spirit of entrepreneurship, innovation, and an
unwavering focus on meeting the needs of
our customers.
18. Alibaba.com is a global network
for buyers and suppliers of raw materials,
component parts and finished goods.
19. GLOBAL SUPPLIERS
• Companies of all sizes
• Entrepreneurs, e-retailers,
buying agents, MNCs, etc.
• Diverse end markets
GLOBAL BUYERS
• Typically SMEs engaged in
import / export business,
trade agents, wholesalers,
retailers, and manufacturing
companies
• 40+ industry categories
A global network for buyers and suppliers of raw
materials, component parts and finished goods.
21. e-Credit Line
Open account transaction service
Up to 300,000 credit limit
Low variable annual interest rates starting
at 6%
Get a quote in under five minutes
How it works:
Confirm Supplier Submit Supplier Supplier Credit Sign Contracts Shipment Financing Repayment
Information Checks Related to e-Credit Line
22. Wholesale High MOQs
The biggest online wholesale market of
Chinese products
high MOQs at wholesale prices
Fast online transactions
Full payment protection
How it works:
Buyers Sources
Products
Buyer Orders
Online
Supplier Ships
Order
Buyer Confirms
Delivery
Buyer Leaves
Feedback
Buyer Pays
Escrow
23. Trade Assurance
Enabling buyers to trade with confidence
Payment safety:
Protection up to agreed TradeAssurance
Amount
Supplier adheres to contract for:
1. Shipment time
2. Agreed order quality requirements
100% refund of the Trade Assurance amount fororders
not meeting agreeddelivery or quality terms
Supplier performance feedback system allows buyers to
rate and review their experience
First, you need to:
1. Search suppliers &
products with this icon
2. Order, sign contracts
and pay via
Alibaba.com
Then,
Alibaba.com
ensures:
