M-Files defines a new benchmark for ease-of-use and user experience to ensure fast user adoption of ECM and intelligent information management solutions

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PRESS RELEASE
M-Files New Web Client Offers Heightened User Experience, Enables Faster
Adoption and ROI in Information Management
Intelligent information management leader unveils modern, simplified user interface that makes
adoption and use faster, easier and more intuitive
READING, UK – January 28th
, 2021 – M-Files
Corporation, the intelligent information management
company, today launched its new Web Client, offering
customers dramatically improved usability and ease-of-
use to tackle today's most pressing information
management challenges.
Optimized for daily use, the new Web Client offers a
simplified user interface that helps customers adopt the
M-Files solution faster and easier. The Web Client
brings a consumer-like, user friendly experience to the
daily work of ECM users, helping deliver new
efficiencies in their information management operations. It provides a modern, simplified all-in-one view
and offers intuitive user flows that adapt to the user’s needs and behaviour. The Web Client integrates
smoothly with Microsoft Office for creating and editing documents, and offers an intuitive approach for
archiving documents, tagging documents with metadata, or sharing documents with colleagues. The
improved search functionality with more search options and a fast and effective search experience helps
users find what they need faster, more accurately, and more easily than before. All in all, the quick
adoption helps customers reach faster return on investment.
“User adoption is the most critical part of any information management strategy. A software solution only
brings value if end-users can easily embrace it and adapt it into their daily routines. Solutions must be
easy to learn and provide substantial benefits to one's daily work,” said Arto Vahvanen, vice president,
product management at M-Files. “For this reason, user experience has always been the key focus for and
driver of our product innovation strategy.”
M-Files gained industry-wide recognition with its impressive track record of boosting user adoption for
ECM platforms and intelligent information management: M-Files was the first vendor to free users from
having to know the structure of their information repositories. With a ‘What vs. Where’ approach to
document management, users could employ metadata to locate information instead of navigating
through complex folder structures. Following that, M-Files again was the first established vendor in the
industry to eliminate information silos with its repository-neutral approach. The user would not need to
know in which system a piece of information was stored. By providing all information automatically in
context using AI-based metadata enrichment and tagging, M-Files then established an incredibly effortless
way for users to browse through related information. With the latest launch of its new web experience –
spanning from the new web client and a broad set of integrations for widespread platforms such as
The new M-Files web offers an improved daily user
experience

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Microsoft 365, SharePoint and Teams, Google Workspace, and Salesforce – users now can individually
choose their preferred day-to-day working environment and take advantage of all the benefits that M-
Files offers, such as auto-classification and smart metadata.
"The new Web Client enables a user-centric intelligent information management experience and defines
a new benchmark for ease-of-use and user experience across our industry," said Vahvanen.
The new Web Client for M-Files is available now at no additional cost for all M-Files Online users.
For more information on the new web experience for M-Files, please visit:
https://www.m-files.com/en/web-client
To learn more about M-Files integrations into Microsoft 365, Google Workspace, Salesforce, and others,
please visit:
https://www.m-files.com/en/integrated-systems
Tags
User adoption, web experience, ECM, intelligent information management, metadata, Microsoft Teams, Google Workspace,
Salesforce
Summary
M-Files defines a new benchmark for ease-of-use and user experience to ensure fast user adoption of ECM and intelligent
information management solutions
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The new M-Files web offers an improved daily user experience
About
M-Files provides a next-generation intelligent information management platform that improves business performance by helping
people find and use information more effectively. Unlike traditional enterprise content management (ECM) systems or content
services platforms, M-Files unifies systems, data, and content across the organization without disturbing existing systems and
processes or requiring data migration. Using artificial intelligence (AI) technologies in its unique Intelligent Metadata Layer, M-Files
breaks down silos by delivering an in-context experience for accessing and leveraging information that resides in any system and
repository, including network folders, SharePoint, file-sharing services, ECM systems, CRM, ERP, and other business systems and
repositories. Thousands of organizations in more than 100 countries use M-Files for managing their business information and
processes, including NBC Universal, OMV, SAS Institute, and ThyssenKrupp. For more information, visit www.m-files.com.
M-Files is a registered trademark of M-Files Corporation. All other registered trademarks belong to their respective owners.
Contact
Suzie Collier, Director of Global Field Marketing, +44 774 8305900, suzie.collier[at]m-files.com
Press contact
Bernd Hoeck, PR agency, +49 7721 9461 220, bernd.hoeck[at]bloodsugarmagic.com