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Produced by Wellesley Information Services, LLC, publisher of SAPinsider. Š 2017 Wellesley Information Services. All rights reserved.
Seven  Steps  to  Achieving  
the  Ultimate  BI  Visual  Quick  Win  (BIVQW)
Mico Yuk
Co-founder/CEO, BI Brainz USA
2
Social Reminder
Be sure to join the discussion…
@micoyuk | @bibrainz | @analyticsonfire
#BI2017 | #HANA2017
micoyuk.com
3
In This Session
• Discover what you need to achieve the ultimate BI Visual Quick Win
• Find out where most BI visual projects fail and how to avoid it
• Learn how to qualify a BI Visual Quick Win, and when to say 'No'
• Learn what skillsets you must have to succeed, and what to do if you don't
• Get a peek into a real world example of BI Visual Quick win and see why it worked!
4
Things you should know before we start …
• This is a process driven not technical presentation.
• Non-SAP tools were used in some cases to achieve faster results, but not in all cases.
• All information shared is based on actual customer engagements undertaken by BI
Brainz and its subsidiaries. Use it at your own risk.
• BI Brainz created the Ultimate BI Visual Quick Win due to customer demand and the 2016
Gartner BI quadrant.
• To date we tested this service on up to 10 customers
s 1 customer is doing a success story for us
• BI Brainz uses its own BI Dashboard Formula methodology and tools
• BI Brainz is sharing this with you as we feel you can use our learnings to make your
project successful
5
What We’ll Cover
• Core Traits of a BI Visual Quick Win (BIVQW)?
• Seven Steps to Achieve a BI Visual Quick Win (BIVQW)
• Who is the BI Visual Quick Win for?
• Quick Customer Case Study
• Wrap-up
6
Core Traits of a BI Visual Quick Win (BIVQW)
“what the customer has to say at the end of the project”
Time Cost Quality
ß Complete  in  <  90  days
ß Delivered  on-­time
ü Followed  an  ‘agile’  like  
methodology
ß Has  a  pre-­defined  phase  
two  lined  up
ß Executive  Financial  
Sponsorship
ß Retained  re-­useable  
assets
ß BI  tool(s)  readily  available
ß Delivered  within  scope
ß Kept  users  fully  engaged
ß Data  was  correct
ü Delivered  a  visual  ‘of  
some  kind’  every  week  
to  the  business
7
What We’ll Cover
• Core Traits of a BI Visual Quick Win (BIVQW)?
• Seven Steps to Achieve a BI Visual Quick Win (BIVQW)
• Who is the BI Visual Quick Win for?
• Quick Customer Case Study
• Wrap-up
8
Seven Steps to Achieve a BI Visual Quick Win (BIVQW)
step 1 - Confirm a Solid Use Case
step 2 - Identify the Top 5 - 8 KPIs
step 3 - Tell a Clear Story
step 4 - Create a Great Design
step 5 - Allocate the Correct Resources
step 6 - Use an ‘Agile-like’ Process
step 7 - Create a Sustainable Model
Data  is  ’key’
9
Step 1. Confirm a ‘Solid’ Use Case
“How to Achieve a BI Visual Quick Win”
Good  Use  Case  Types
1. Executive Dashboards (start ups)
2. Automation (spreadsheets)
3. Conversions (spreadsheets, reports)
4. Data Viz Upgrades (redesigns, tool change)
5. Calculators
6. What-if scenarios
7. Geo-Intelligence Reporting
8. Mobile Reporting
Definition:
A use case represents
the actions that are
required to enable or
abandon a goal.
10
Step 1. Confirm a ‘Solid’ Use Case
“How to Achieve a BI Visual Quick Win”
Business  Manager:  “I  need  a  tool  that  will  
help  me  track  my  sales  reps  in  real-­time  to  
see  where  we  can  gain  performance  
efficiencies”
CEO:  “I  need  a  way  to  see  the  revenue  
leakage  in  our  existing  orders  so  that  I  
can  quickly  find  a  way  to  fix  our  pricing  to  
reduce  our  financial  exposure”
VP  of  Sales:  “I  need  a  way  to  predict  
and  stop  the  churn  within  our  Top  50  
customers  due  to  the  major  impact  it  
has  on  our  business”
GOOD
USE  CASE  
STATEMENTS
11
Step 1. Confirm a ‘Solid’ Use Case
“How to Achieve a BI Visual Quick Win”
BAD  
USE  CASE  
STATEMENTS
• Vague
• No  action
• No  goal
• Open  ended
Business  Manager:  “I  need  a  tool  that  
will  help  me  track  my  sales  reps”
CEO:  “I  need  a  way  to  see  our  
existing  orders”
VP  of  Sales:  “I  need  a  way  to  see  
the  churn  within  our  Top  50  
customers”
12
Step 2. Identify the Top 5-8 KPIs
“How to Achieve a BI Visual Quick Win”
PROBLEM
Too many KPIs
Too many metrics
No KPIs
SOLUTION
Convert all KPIs to actionable.
See which ones remain.
1. Count KPIs
2. Ask
Questions
3. Eliminate
KPIs
4. Start Over
• What?
• How much?
• When?
13
Step 2. Identify the Top 5-8 KPIs
“How to Achieve a BI Visual Quick Win”
Convert  ‘KPI  to  Actionable’  Example
KPI: Profit
Answer these questions:
1. What? “Need to increase margins”
2. How much? ”by 25%”
3. When? ”by next year - 2018”
NEW Actionable KPI Name
[action] [KPI name] [how much] [by when]
Increase Profit Margin 25% by 2017
14
Step 3. Tell a Clear Story
“How to Achieve a BI Visual Quick Win”
A  Clear  ‘KPI’  Story  has  three  parts…
What
(Snapshot)
Why
(Trend)
How
(Action)
15
Step 3. Tell a Clear Story
“How to Achieve a BI Visual Quick Win”
A  Clear  ‘KPI’  Story  has  three  parts…
What
(Snapshot)
Why
(Trend)
How
(Action)
16
Step 3. Tell a Clear Story
“How to Achieve a BI Visual Quick Win”
A  Clear  KPI  Story  
has  three  parts…
Here  is  an  
example
17
Step 4. Create a Great Design
“How to Achieve a BI Visual Quick Win”
Conversion:  
Before  
(excel  sheet)
18
Step 4. Create a Great Design
“How to Achieve a BI Visual Quick Win”
Conversion:  
After
Created  by:
19
BUSINESS RESOURCES
• Financial Sponsor
ß Influential Sponsor
• Business Owner(s)
• Business User(s)
• Subject Matter Expert (optional)
BI / IT RESOURCES
• Business Analyst
• Project Manager (optional)
ß BI Designer (not a graphics designer)
ß BI Developer (Report/Dashboard)
• Data Architect
Step 5. Allocate the Right Resources
“How to Achieve a BI Visual Quick Win”
105 5People
20
Doesn’t matter…
• Agile
• SCRUM
• Waterfall
Make sure…
ü ‘Delivery something visual weekly’
ß Fast
ß Reliable
ß Consistent
ß Exciting
ß Keeps Momentum
Step 6. Use an ‘Agile-like’ Process
“How to Achieve a BI Visual Quick Win”
21
MILK YOUR INVESTMENT
• Add to Center of Excellence
• Create Reusable Assets
s Templates (design, emails)
s Documentation
s Source Files
• Knowledge Transfer
• Training Docs
• Marketing Materials
• Logos
• Slide Decks
• Newsletters
Step 7. Create a Sustainable Model
“How to Achieve a BI Visual Quick Win”
Cost
ROI
22
What We’ll Cover
• Core Traits of a BI Visual Quick Win (BIVQW)?
• Seven Steps to Achieve a BI Visual Quick Win (BIVQW)
• Who is the BI Visual Quick Win for?
• Quick Customer Case Study
• Wrap-up
23
BI Visual Quick Win – Who is it for?
o You are in charge of providing reporting OR in need of creating compelling data visualizations
o You need to help your users tell a story withtheir data
o You have very high BI related cost but low value to your users
o You have your top 5-8 KPIs identified for your first quick win and data readily available in an excel sheet or
database
o You've attempted to create a compelling data visualization and you've failed at least once
o You're not confident in your existing data landscape or strategy
o You have licensing for one of or more of these agile BI tools (SAP Dashboard, Sap Lumira)
o You want to WOW your users witha data visualization that tellsa compelling story in the next 60 days.
C-level/Sr.
Management Business Managers BI Managers
24
What We’ll Cover
• Core Traits of a BI Visual Quick Win (BIVQW)?
• Seven Steps to Achieve a BI Visual Quick Win (BIVQW)
• Who is the BI Visual Quick Win for?
• Quick Customer Case Study
• Wrap-up
25
Do you want a BI Visual Quick Win?
○ Yes!
○ Maybe
○ Not Sure
○ Need more info
26
Where to Find More Information
• https://channels.theinnovationenterprise.com/articles/11-reasons-why-most-business-
intelligence-projects-fail
s Blog Post on why BI projects fail
• AnalyticsonFire.com
s Analytics on fire blog/podcast (sign up for free tutorials)
s BI Visual Quick Win episode coming up)
• BIBrainz.com
s Check our dashboard gallery for inspiration and upcoming events
• https://www.amazon.com/Data-Visualization-Dummies-Mico-Yuk/dp/1118502892
s Book: Mico Yuk, Stephanie Diamond, “Data Visualization for Dummies” (Wiley, June 2014).
27
7 Key Points to Take Home
• Selling a visual quick win is easy… delivering takes focusing on each step
• Don’t get started without a solid use case
• User experience starts day one… not during UAT
• Showing weekly visual updates is the key to gaining users trust
• Ensure you have the proper resources to avoid project delays
• Use an agile BI tool
• Great Design + Accurate Data + On Time Delivery = The Ultimate BI Visual Quick Win
28
Your Turn!
How to contact me:
Mico Yuk
Email: myuk@bibrainz.com
Twitter: @micoyuk
Linkedin: linkedin.com/in/micoyuk
Please remember to complete your session evaluation

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Seven Steps to Achieving the Ultimate BI Visual Quick Win

  • 1. Produced by Wellesley Information Services, LLC, publisher of SAPinsider. Š 2017 Wellesley Information Services. All rights reserved. Seven  Steps  to  Achieving   the  Ultimate  BI  Visual  Quick  Win  (BIVQW) Mico Yuk Co-founder/CEO, BI Brainz USA
  • 2. 2 Social Reminder Be sure to join the discussion… @micoyuk | @bibrainz | @analyticsonfire #BI2017 | #HANA2017 micoyuk.com
  • 3. 3 In This Session • Discover what you need to achieve the ultimate BI Visual Quick Win • Find out where most BI visual projects fail and how to avoid it • Learn how to qualify a BI Visual Quick Win, and when to say 'No' • Learn what skillsets you must have to succeed, and what to do if you don't • Get a peek into a real world example of BI Visual Quick win and see why it worked!
  • 4. 4 Things you should know before we start … • This is a process driven not technical presentation. • Non-SAP tools were used in some cases to achieve faster results, but not in all cases. • All information shared is based on actual customer engagements undertaken by BI Brainz and its subsidiaries. Use it at your own risk. • BI Brainz created the Ultimate BI Visual Quick Win due to customer demand and the 2016 Gartner BI quadrant. • To date we tested this service on up to 10 customers s 1 customer is doing a success story for us • BI Brainz uses its own BI Dashboard Formula methodology and tools • BI Brainz is sharing this with you as we feel you can use our learnings to make your project successful
  • 5. 5 What We’ll Cover • Core Traits of a BI Visual Quick Win (BIVQW)? • Seven Steps to Achieve a BI Visual Quick Win (BIVQW) • Who is the BI Visual Quick Win for? • Quick Customer Case Study • Wrap-up
  • 6. 6 Core Traits of a BI Visual Quick Win (BIVQW) “what the customer has to say at the end of the project” Time Cost Quality ß Complete  in  <  90  days ß Delivered  on-­time ß Followed  an  ‘agile’  like   methodology ß Has  a  pre-­defined  phase   two  lined  up ß Executive  Financial   Sponsorship ß Retained  re-­useable   assets ß BI  tool(s)  readily  available ß Delivered  within  scope ß Kept  users  fully  engaged ß Data  was  correct ß Delivered  a  visual  ‘of   some  kind’  every  week   to  the  business
  • 7. 7 What We’ll Cover • Core Traits of a BI Visual Quick Win (BIVQW)? • Seven Steps to Achieve a BI Visual Quick Win (BIVQW) • Who is the BI Visual Quick Win for? • Quick Customer Case Study • Wrap-up
  • 8. 8 Seven Steps to Achieve a BI Visual Quick Win (BIVQW) step 1 - Confirm a Solid Use Case step 2 - Identify the Top 5 - 8 KPIs step 3 - Tell a Clear Story step 4 - Create a Great Design step 5 - Allocate the Correct Resources step 6 - Use an ‘Agile-like’ Process step 7 - Create a Sustainable Model Data  is  ’key’
  • 9. 9 Step 1. Confirm a ‘Solid’ Use Case “How to Achieve a BI Visual Quick Win” Good  Use  Case  Types 1. Executive Dashboards (start ups) 2. Automation (spreadsheets) 3. Conversions (spreadsheets, reports) 4. Data Viz Upgrades (redesigns, tool change) 5. Calculators 6. What-if scenarios 7. Geo-Intelligence Reporting 8. Mobile Reporting Definition: A use case represents the actions that are required to enable or abandon a goal.
  • 10. 10 Step 1. Confirm a ‘Solid’ Use Case “How to Achieve a BI Visual Quick Win” Business  Manager:  “I  need  a  tool  that  will   help  me  track  my  sales  reps  in  real-­time  to   see  where  we  can  gain  performance   efficiencies” CEO:  “I  need  a  way  to  see  the  revenue   leakage  in  our  existing  orders  so  that  I   can  quickly  find  a  way  to  fix  our  pricing  to   reduce  our  financial  exposure” VP  of  Sales:  “I  need  a  way  to  predict   and  stop  the  churn  within  our  Top  50   customers  due  to  the  major  impact  it   has  on  our  business” GOOD USE  CASE   STATEMENTS
  • 11. 11 Step 1. Confirm a ‘Solid’ Use Case “How to Achieve a BI Visual Quick Win” BAD   USE  CASE   STATEMENTS • Vague • No  action • No  goal • Open  ended Business  Manager:  “I  need  a  tool  that   will  help  me  track  my  sales  reps” CEO:  “I  need  a  way  to  see  our   existing  orders” VP  of  Sales:  “I  need  a  way  to  see   the  churn  within  our  Top  50   customers”
  • 12. 12 Step 2. Identify the Top 5-8 KPIs “How to Achieve a BI Visual Quick Win” PROBLEM Too many KPIs Too many metrics No KPIs SOLUTION Convert all KPIs to actionable. See which ones remain. 1. Count KPIs 2. Ask Questions 3. Eliminate KPIs 4. Start Over • What? • How much? • When?
  • 13. 13 Step 2. Identify the Top 5-8 KPIs “How to Achieve a BI Visual Quick Win” Convert  ‘KPI  to  Actionable’  Example KPI: Profit Answer these questions: 1. What? “Need to increase margins” 2. How much? ”by 25%” 3. When? ”by next year - 2018” NEW Actionable KPI Name [action] [KPI name] [how much] [by when] Increase Profit Margin 25% by 2017
  • 14. 14 Step 3. Tell a Clear Story “How to Achieve a BI Visual Quick Win” A  Clear  ‘KPI’  Story  has  three  parts… What (Snapshot) Why (Trend) How (Action)
  • 15. 15 Step 3. Tell a Clear Story “How to Achieve a BI Visual Quick Win” A  Clear  ‘KPI’  Story  has  three  parts… What (Snapshot) Why (Trend) How (Action)
  • 16. 16 Step 3. Tell a Clear Story “How to Achieve a BI Visual Quick Win” A  Clear  KPI  Story   has  three  parts… Here  is  an   example
  • 17. 17 Step 4. Create a Great Design “How to Achieve a BI Visual Quick Win” Conversion:   Before   (excel  sheet)
  • 18. 18 Step 4. Create a Great Design “How to Achieve a BI Visual Quick Win” Conversion:   After Created  by:
  • 19. 19 BUSINESS RESOURCES • Financial Sponsor ß Influential Sponsor • Business Owner(s) • Business User(s) • Subject Matter Expert (optional) BI / IT RESOURCES • Business Analyst • Project Manager (optional) ß BI Designer (not a graphics designer) ß BI Developer (Report/Dashboard) • Data Architect Step 5. Allocate the Right Resources “How to Achieve a BI Visual Quick Win” 105 5People
  • 20. 20 Doesn’t matter… • Agile • SCRUM • Waterfall Make sure… ß ‘Delivery something visual weekly’ ß Fast ß Reliable ß Consistent ß Exciting ß Keeps Momentum Step 6. Use an ‘Agile-like’ Process “How to Achieve a BI Visual Quick Win”
  • 21. 21 MILK YOUR INVESTMENT • Add to Center of Excellence • Create Reusable Assets s Templates (design, emails) s Documentation s Source Files • Knowledge Transfer • Training Docs • Marketing Materials • Logos • Slide Decks • Newsletters Step 7. Create a Sustainable Model “How to Achieve a BI Visual Quick Win” Cost ROI
  • 22. 22 What We’ll Cover • Core Traits of a BI Visual Quick Win (BIVQW)? • Seven Steps to Achieve a BI Visual Quick Win (BIVQW) • Who is the BI Visual Quick Win for? • Quick Customer Case Study • Wrap-up
  • 23. 23 BI Visual Quick Win – Who is it for? o You are in charge of providing reporting OR in need of creating compelling data visualizations o You need to help your users tell a story withtheir data o You have very high BI related cost but low value to your users o You have your top 5-8 KPIs identified for your first quick win and data readily available in an excel sheet or database o You've attempted to create a compelling data visualization and you've failed at least once o You're not confident in your existing data landscape or strategy o You have licensing for one of or more of these agile BI tools (SAP Dashboard, Sap Lumira) o You want to WOW your users witha data visualization that tellsa compelling story in the next 60 days. C-level/Sr. Management Business Managers BI Managers
  • 24. 24 What We’ll Cover • Core Traits of a BI Visual Quick Win (BIVQW)? • Seven Steps to Achieve a BI Visual Quick Win (BIVQW) • Who is the BI Visual Quick Win for? • Quick Customer Case Study • Wrap-up
  • 25. 25 Do you want a BI Visual Quick Win? ○ Yes! ○ Maybe ○ Not Sure ○ Need more info
  • 26. 26 Where to Find More Information • https://channels.theinnovationenterprise.com/articles/11-reasons-why-most-business- intelligence-projects-fail s Blog Post on why BI projects fail • AnalyticsonFire.com s Analytics on fire blog/podcast (sign up for free tutorials) s BI Visual Quick Win episode coming up) • BIBrainz.com s Check our dashboard gallery for inspiration and upcoming events • https://www.amazon.com/Data-Visualization-Dummies-Mico-Yuk/dp/1118502892 s Book: Mico Yuk, Stephanie Diamond, “Data Visualization for Dummies” (Wiley, June 2014).
  • 27. 27 7 Key Points to Take Home • Selling a visual quick win is easy… delivering takes focusing on each step • Don’t get started without a solid use case • User experience starts day one… not during UAT • Showing weekly visual updates is the key to gaining users trust • Ensure you have the proper resources to avoid project delays • Use an agile BI tool • Great Design + Accurate Data + On Time Delivery = The Ultimate BI Visual Quick Win
  • 28. 28 Your Turn! How to contact me: Mico Yuk Email: myuk@bibrainz.com Twitter: @micoyuk Linkedin: linkedin.com/in/micoyuk Please remember to complete your session evaluation