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Implementation of a Network
     Support Structure


      CONTEXTUAL OVERVIEW:

  REFOCUSING THE BALTIMORE CITY
     PUBLIC SCHOOLS SUPPORT
           FRAMEWORK



     BALTIMORE CITY   PUBLIC SCHOOLS
Underlying Principles of City Schools Reform
                                    2




                                                     A Greater Urgency
                               Increased               to Share Best-
 Shifting Decision-
                            Accountability for
Making to the School
                            Schools & Central         Practices Across
        Level                                        the City Schools &
                                 Office
                                                       Central Office


                              Scorecard &
   Fair Student                 Similar                Network Support
     Funding                 Accountability               Structure
                                 Tools




                  BALTIMORE CITY           PUBLIC SCHOOLS
A New Theory of Action – “Schools at the Center”
                             3



                      CENTRAL OFFICE


                      NETWORK TEAMS



        GUIDANCE
                            CITY          SUPPORT
                       SCHOOLS


                      ACCOUNTABILITY


           BALTIMORE CITY          PUBLIC SCHOOLS
Moving From:                                                            City
                                                                       School                           City
                                                 City                                                  School
                                                School
  Fragmented                                                  HR                Budget       Finance
                                                                                                                   City
   Support &                       City                                                                           School
                                                                                        Ac.
Communication                     School                 PD           Attend.
                                                                                      Achieve.
                                                                                                    Sc. Sch.
                                                                                                     Office

 with Limited                                             Ele. Sch.
                                                                            Title I
 Collaboration                           City              Office                            Etc…
                                                                                                                 City
                                        School                                                                  School
                                                          City                                City
                                                         School                              School
Moving To:

                                                                                                   Network
                                                                                                 Team Leader
          City         City           City
        Schools      Schools        Schools
    City         City           City           City
  Schools      Schools        Schools        Schools            Achievement                      Network          Student
                                                                                                                 Supports
         City         City           City
                                                                                                  Team
       Schools      Schools        Schools

            Network of 15 Schools                                                                Business &
                                                                                                    Ops


                              Network Support:
  Streamlined & Efficient, Problem-Solving Communication & Collaboration

                                 BALTIMORE CITY                            PUBLIC SCHOOLS                                   4
Network Team Functional Specialties
                                                               5

    All Team Members will serve as “generalists” but each will have a specific areas of expertise.
                                                                                                      Student
    Network Team                     Achievement                      Business/Ops
                                                                                                   Support/SPED
       Leader                          Member                           Member
                                                                                                      Member
                                                                                                 • Special ed. support
•   Network Team coordination     • Curriculum impl. &
    Budget management
                                                                                                 • SPED resource sharing
•                                   support
•   Bridge implementation                                          • Budget support              • Direct service provision
                                  • Early childhood support
•   Enrichment, CTE                                                • Procurement support           support
    Athletics & Interscholastic
                                  • ESOL & Native
•                                                                  • Central liaison –           • Vaughn G.
    support                         American education
                                                                     facilities,                   implementation &
•   SST & student intervention    • Enrichment
    supports
                                                                     transportation, food, IT,     reporting support
                                  • G&T/Ingenuity
•   College readiness &                                              HR, legal                   • Accommodations &
                                  • Summer school
    graduation support                                             • Contract service support      interventions support
    Drug abuse & violence
                                    programming
•                                                                  • Title I financial support   • Tracking comp. service
    prevention support            • Family & Community
                                                                   • Teacher recruitment         • Special ed. parent
•   Homeless services               Engagement policy impl.
    Afterschool programming
                                                                     and retention                 response & engagement
•                                 • Title I programming
    support                                                        • Support for                 • Familiarity with related
                                    support
•   Attendance support                                               accountability tools          services staff & doc.
    Partnership support
                                  • Professional Devel’p
•                                                                  • IT training and             • Encounter tracker
•   Fostering safe & supportive   • Library & media services
                                                                     application support         • Compliance issues
    learning environments         • Data use in
    Dropout prevention
                                                                                                 • IEP best practices
•                                   programming
                                                                                                 • Assistive tech. support


                                  BALTIMORE CITY                           PUBLIC SCHOOLS
Central Staff Functional Specialties
                                                             6

       Academic Office                         Teaching & Learning                           Accountability Office
                                          • Curriculum compliance with State &
                                            nat’l standards                             • Development & publishing of
• Network administration & oversight      • Content area expertise & enrichment           accountability tools
• Extended learning admin.: summer          admin.                                      • Statewide testing administration
  school, afterschool, CAROI, etc.        • Early learning
                                                                                          and data reporting
• Alternative governance strategy         • Facilitating collaboration of best
                                                                                        • Citywide data analysis
  administration                            practice school sites
                                          • Interscholastic athletics                   • Qualitative review of schools
• Title I admin.
                                          • CTE/WBL/JROTC admin.                        • Program evaluation
• Bridge administration
                                          • ESOL admin.                                 • Benchmark analysis
                                          • Reading First admin.

                           Part., Comm., & C.E.                            Operating Office

                    •   Media relations
                    •   Channel 77                               •   Maintenance & operations
                    •   District publications                    •   Facility designs & construction
                    •   Internal communications                  •   Schools & facility planning
                    •   Family engag. admin.                     •   Health & safety
                    •   Community engag. admin.                  •   Transportation services
                    •   Strategic communications                 •   Food & nutrition services
                    •   Partnership admin.                       •   Internal and external mail
                    •   Partner recruitment


                                BALTIMORE CITY                             PUBLIC SCHOOLS
Central Staff Functional Specialties
                                                         7

  Special Education Office                           Finance                   Student Support Office
                                                                            • Student placement
• Operations & non-public placement
  supervision                          •   Budget management                • Suspension services
                                       •   Grant funds compliance
                                       •   Payroll management               • Pupil services admin.
• Specialized programs admin.
                                       •   Third party billing
                                                                            • Attendance admin.
• Related services admin.              •   Accounting functions
                                       •   Procurement management           • Counseling services & regulatory
• SPED monitoring & compliance                                                interpretation
  admin. including regulatory
  interpretation and guidance                                               • Youth development admin.
                                            Information Technology
                                                                            • Student records
• Oversight & management of due
  process, policies, and procedures                                         • Mental health/nurses
                                       • Technology management
  regarding parent/surrogate
                                       • Technical support in conjunction
  information                                                               • Homeless support service
                                         with Ops
                                       • IT network security                • Home & Hospital
• Court communications
                                       • Call center oversight
                                       • School systems & application       • Safe Schools admin.
• SPED data monitoring & compliance
                                         management
  (pending placement in                                                     • Alt. Options Program admin.
                                       • Teacher support systems
  accountability office)
                                         management
                                                                            • School police oversight


                                BALTIMORE CITY                      PUBLIC SCHOOLS
The Network Support Structure Rationale
                                                        8
  Collaboration
  among schools &         A Single Network                                        A Single Network
    networks.

                                          City                                      City         City       City
                              City                    City
  Identifying &            Schools      Schools     Schools                      Schools       Schools    Schools
 problem-solving         City                                                  City                           City
    issues within      Schools       15 Schools           City
                                                        Schools
                                                                             Schools        15 Schools      Schools
 network schools &         City                                                   City          City       City
throughout the City.                     City       City                        Schools
                         Schools       Schools                                                Schools    Schools
                                                  Schools


      Sharing
 resources among                                               Vertical &
   the networks –
    sharing best-                                             Horizontal
      practices                                               Integration
throughout the City.

    Developing
     leaders in                             Network                                          Network
 networks & across                        Team Leader                                      Team Leader
 schools to leverage
excellence Citywide.                                                       Achieve-       Network        Student
                            Achieve-      Network           Student         ment                         Supports
                             ment
                                           Team             Supports                       Team
Targeting central                                                                          Business &
functions needing                          Business &
                                                                                              Ops
                                              Ops
 leadership &/or
  policy reform.


                        BALTIMORE CITY                                 PUBLIC SCHOOLS
Networks Improve Accountability
                                                9


     Network of                               Network
      Schools                                  Team
  Network of
             Network of
               Schools                 Network     Network                    Central
   Schools
          Network of
                                        Team        Team                       Office
            Schools                        Network
                                            Team




                          360 Evaluation: Framework Focused on
                                Achievement at All Levels


School leadership teams                                             Central Office directors
                                    Network Teams serve as
review specific Network             conduit between schools         review Team Members’
    Team Members’                      & Central Office to         performance yearly and
 performance yearly &                provide perspective on           Networks’ ability to
     provide critical                central staffs’ ability to         improve school
assessment of Network                 focus work on school           achievement based on
      effectiveness.                      achievement.             new accountability tools.

                          BALTIMORE CITY                   PUBLIC SCHOOLS
Between Schools & Networks
                                                       10



                Network of
                15 Schools                                                      Network Team




            Formal Collaboration:

•   Check-ins and more intensive support meetings as
    necessary.
•   Networks help schools interpret relevant school
                                                                       Informal Collaboration:
    data and design strategies to support strengths
    and avoid burdens.
•   Network Teams design and support capacity               •   Phone calls on an as-needed basis between
    building for principals and leadership teams                schools and Network Team Members.
•   Network Members help to implement                       •   Team members support schools in goal
    recommended curriculum & culture programs in                setting, accountability tool training, and data
    Network schools.                                            driven instructional activities
•   Schools contact Network Members for concerns or         •   Networks coordinate collaboration between
    assistance accelerating achievement.                        Network schools.
•   Network Members oversee resolution of issues
    schools report directly or through Ops Command
•   Teams review Command Center calls weekly for
    Network schools.


                           BALTIMORE CITY                       PUBLIC SCHOOLS
Between Networks & Central
                                                          11

                   Network                                                             Central
                   Director                                                            Office
                                                                                  Net. Support Line
                                                                                 Performance Office
               Network Teams                                                         Content &
                                                                                    Compliance
                                                                                      Operations

            Formal Collaboration:

•   Weekly review of Network Support Line calls for
    service from schools. Network Teams will monitor                      Informal Collaboration:
    the resolution of issues schools report to command
    center.                                                    •   Network Members serve as generalists to
•   Network Director communicates with Central staff               resolve issues that Network Schools have with
    to ensure that Network Teams are able to serve                 central operations.
    Network Schools effectively and efficiently.               •   Network Teams ensure that schools provide
•   Central staff provides schedule of needs to Network
                                                                   necessary data to central staff to ensure timely
    Teams to disseminate to schools.
•   Network Support Line provides timely reports to
                                                                   & effective completion of central
    Network Teams for respective Network Schools.                  responsibilities.
•   Central reports performance data to & from Schools
    through Network Teams.


                            BALTIMORE CITY                          PUBLIC SCHOOLS
Between Networks
                                                          12

                                                       Network
                                                   Executive Director




              Network Team 1                                                       Network Team 2




             Formal Collaboration:

Formal weekly meeting between Network Exec Director
                                                                            Informal Collaboration:
    and Network Teams to assess:
    o     Citywide trends & needs,
    o     Relative performance of Network Teams,                •   Network Executive Director suggests potential
    o     Similar issues across Networks,                           collaboration amongst different Network
    o     Comparison & collaboration on needs &                     Teams’ Members.
          strengths across Networks,                            •   Sharing of resources between Network Teams.
    o     Suggested actions.                                    •   Implementation of best-practices across the
Network Exec Director communicates with Network                     City.
    Team Leaders frequently to set performance goals            •   Development of leadership pipeline in schools
    and monitor progress towards these goals.                       and across Network Teams for professional
Network Exec Director facilitates schools’ and Network              advancement.
    Teams’ needs from Central.


                             BALTIMORE CITY                             PUBLIC SCHOOLS
Network Support Model Structure
                                                          13


      A Single Network                               One Network Director will oversee 14 Network
                                                   Teams, each with 4 Team Members. Each Network
                                                   will support 15 schools, grouped by such factors as
        City        City
                  Schools
                                  City             Scorecard peer grouping, Network Team capacity &
     Schools                    Schools
   City
                                                         skill-set, demographic factors, historical
                                    City
 Schools       15 Schools         Schools                 achievement, grade level, & geography.
      City         City
    Schools                      City
                 Schools       Schools

                                                                     Network Support Structure
                                                                             Functional                                    Role

                                                  Leader of a team of generalists focused on problem solving, with a
                                                                                                                          Network
                                                 focus on achievement target and goal setting, capacity building, and
                                                                                                                          Leader
                                                            capacity building on inquiry based use of data
                   Network
                 Team Leader
                                                 Achievement Coaching and Support (focus on new accountability          Achievement
                                                 metrics, tools (formative data, data management, inquiry process)         Coach
Achievement     Network            Student
                                   Supports
                 Team                               Business Services and Support (Empowerment creates many              Business
                                                  opportunities for principals to make resource allocation decisions     Services/
                  Business &                                     and support in this venue is critical)                  Support
                     Ops
                                                 Student Services Support (Accountability metrics create significant
                                                                                                                          Student
                                                 incentives to serve all students and resource allocation and support
                                                                                                                        Support Lead
                                                                    is critical to achieve that goal)


                                BALTIMORE CITY                           PUBLIC SCHOOLS
Emerging Network Team Case Study – Academic
                        Support
                                                                 14
                                     Network Leader

                                     Business & Ops                                           City School in
    Network
    Team A                                                                                     Network A
                                     Student Support
                                      Services/SPED

                                         Achievement

Academic Support Scenario                                                 Recommended Action
                                            School A contacts Achievement Team Member (“ATM”) and requests support. ATM
•   School A is interested in additional
                                            collaborates with other ATMs and GT specialist in Teaching & Learning office and reports
    materials for GT students.
                                            back to School A & follows through the implementation process.
•   School A needs additional
                                            School A contacts any TM and requests support. Network TMs collaborate on (a) suggested
    clarification on data element from
                                            solution, (b) best way to respond, and (c) workflow monitoring of follow-up.
    the Scorecard.
                                            School A writes referral and sends to Network Team A. NT reviews data about school to
•   Student throws a chair at teacher in
                                            determine whether isolated incident or common issue. If the latter, NT suggests climate or
    School A.
                                            afterschool programming that School A could benefit from employing.
                                            School A contacts Network Team A and makes one TM aware of the problem. Network
•   Teacher in School A needs LCD           Team assesses whether projector is available in another network school or another
    projector for a unit.                   network, facilitates resource borrow, follows-up to ensure that projector is returned after
                                            unit.

                                  BALTIMORE CITY                               PUBLIC SCHOOLS
Emerging Network Team Case Study – Operational
                          Support
                                                                  15
    Network Leader             Business & Ops

                                                               Network                                  City School in
                   Network                                     Support
                   Team A                                                                                Network A
                                                                Line
    Student Support
     Services/SPED               Achievement


    Operations Support Scenario                                            Recommended Action

                                             Teacher or principal contacts Network Team Member OR Command Center. If Command
                                             Center, Network Team learns of request by instant email. At NetChex meeting, Network
•      School A teacher has payroll issue.   Team A reviews Command Center requests and ensures that requests are managed
                                             efficiently & effectively. Business & Ops Team Member interfaces with Human Resources
                                             at Central and problem-solves. Reports solution to other Team Members.

                                             School A reports problem through a Network Team Member OR calls Network Support
•      School A has data entry problem in    Line (enabling tracking of workflow). Email generated to ITD and Network A Team
       Bridge program. School B (outside     Leader. Business & Ops Team Member A reports issue at weekly Network check-in
       of School A’s network) has similar    meeting. Team Member B reports similar issue sent to him by Network School B. Network
       issue.                                Leaders work with ITD to develop more efficient policy and functionality to improve online
                                             web program. Team monitors and reports solution at next check-in



                                     BALTIMORE CITY                             PUBLIC SCHOOLS
Emerging Network Team Case Study – SPED Support
                                                                    16

     Central Office of Special Ed.                   Network Leader             Business & Ops
                              IEP
    Inclusive Practice
                         Implementation                                                                           City
         Group
                             Group                                  Network                                     School:
                                                                    Team A
                           Assessment                                                                          Network A
    Transition Group
                             Group
                                                    Student Support
                                                                                  Achievement
                                                     Services/SPED

    Operations Support Scenario                                              Recommended Action
                                               School A contacts Student Support Network Team Member to make issue known to
                                               Network Team A. Team Member contacts Inclusive Practice Group, which specializes in
•       Interruption in related services for
                                               these issues. Team Member and Group Members determine whether site visit is necessary
        student attending School A.
                                               & plan course of action. SS Team Member visits school to report on result and monitors all
                                               follow-thru related to the request.
•       Teacher at School A would like         School A contacts SS Network Team Member. Team member meets with IEP
        intervention suggestions for her       Implementation Group at central. Members develop strategy for school/teacher based on
        SPED students in her Language Arts     school data. Group and SS Team Member make site visit to help implement interventions.
        class.                                 SS Team Member monitors the intervention and assesses its usefulness.
                                               School A contacts SS Network Team Member. Team member meets with IEP
•       Parent at School A does not believe
                                               Implementation Group, and Transition Group to review student’s file and IEP coding.
        that his/her child is being served
                                               Members develop plan of action, and SS Team Member oversees implementation and
        effectively by the School A’s
                                               monitors plans usefulness. SS Network A Team Member reports strategy at next weekly
        inclusion services.
                                               check-in

                                        BALTIMORE CITY                           PUBLIC SCHOOLS

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Nss Overview 040109

  • 1. Implementation of a Network Support Structure CONTEXTUAL OVERVIEW: REFOCUSING THE BALTIMORE CITY PUBLIC SCHOOLS SUPPORT FRAMEWORK BALTIMORE CITY PUBLIC SCHOOLS
  • 2. Underlying Principles of City Schools Reform 2 A Greater Urgency Increased to Share Best- Shifting Decision- Accountability for Making to the School Schools & Central Practices Across Level the City Schools & Office Central Office Scorecard & Fair Student Similar Network Support Funding Accountability Structure Tools BALTIMORE CITY PUBLIC SCHOOLS
  • 3. A New Theory of Action – “Schools at the Center” 3 CENTRAL OFFICE NETWORK TEAMS GUIDANCE CITY SUPPORT SCHOOLS ACCOUNTABILITY BALTIMORE CITY PUBLIC SCHOOLS
  • 4. Moving From: City School City City School School Fragmented HR Budget Finance City Support & City School Ac. Communication School PD Attend. Achieve. Sc. Sch. Office with Limited Ele. Sch. Title I Collaboration City Office Etc… City School School City City School School Moving To: Network Team Leader City City City Schools Schools Schools City City City City Schools Schools Schools Schools Achievement Network Student Supports City City City Team Schools Schools Schools Network of 15 Schools Business & Ops Network Support: Streamlined & Efficient, Problem-Solving Communication & Collaboration BALTIMORE CITY PUBLIC SCHOOLS 4
  • 5. Network Team Functional Specialties 5 All Team Members will serve as “generalists” but each will have a specific areas of expertise. Student Network Team Achievement Business/Ops Support/SPED Leader Member Member Member • Special ed. support • Network Team coordination • Curriculum impl. & Budget management • SPED resource sharing • support • Bridge implementation • Budget support • Direct service provision • Early childhood support • Enrichment, CTE • Procurement support support Athletics & Interscholastic • ESOL & Native • • Central liaison – • Vaughn G. support American education facilities, implementation & • SST & student intervention • Enrichment supports transportation, food, IT, reporting support • G&T/Ingenuity • College readiness & HR, legal • Accommodations & • Summer school graduation support • Contract service support interventions support Drug abuse & violence programming • • Title I financial support • Tracking comp. service prevention support • Family & Community • Teacher recruitment • Special ed. parent • Homeless services Engagement policy impl. Afterschool programming and retention response & engagement • • Title I programming support • Support for • Familiarity with related support • Attendance support accountability tools services staff & doc. Partnership support • Professional Devel’p • • IT training and • Encounter tracker • Fostering safe & supportive • Library & media services application support • Compliance issues learning environments • Data use in Dropout prevention • IEP best practices • programming • Assistive tech. support BALTIMORE CITY PUBLIC SCHOOLS
  • 6. Central Staff Functional Specialties 6 Academic Office Teaching & Learning Accountability Office • Curriculum compliance with State & nat’l standards • Development & publishing of • Network administration & oversight • Content area expertise & enrichment accountability tools • Extended learning admin.: summer admin. • Statewide testing administration school, afterschool, CAROI, etc. • Early learning and data reporting • Alternative governance strategy • Facilitating collaboration of best • Citywide data analysis administration practice school sites • Interscholastic athletics • Qualitative review of schools • Title I admin. • CTE/WBL/JROTC admin. • Program evaluation • Bridge administration • ESOL admin. • Benchmark analysis • Reading First admin. Part., Comm., & C.E. Operating Office • Media relations • Channel 77 • Maintenance & operations • District publications • Facility designs & construction • Internal communications • Schools & facility planning • Family engag. admin. • Health & safety • Community engag. admin. • Transportation services • Strategic communications • Food & nutrition services • Partnership admin. • Internal and external mail • Partner recruitment BALTIMORE CITY PUBLIC SCHOOLS
  • 7. Central Staff Functional Specialties 7 Special Education Office Finance Student Support Office • Student placement • Operations & non-public placement supervision • Budget management • Suspension services • Grant funds compliance • Payroll management • Pupil services admin. • Specialized programs admin. • Third party billing • Attendance admin. • Related services admin. • Accounting functions • Procurement management • Counseling services & regulatory • SPED monitoring & compliance interpretation admin. including regulatory interpretation and guidance • Youth development admin. Information Technology • Student records • Oversight & management of due process, policies, and procedures • Mental health/nurses • Technology management regarding parent/surrogate • Technical support in conjunction information • Homeless support service with Ops • IT network security • Home & Hospital • Court communications • Call center oversight • School systems & application • Safe Schools admin. • SPED data monitoring & compliance management (pending placement in • Alt. Options Program admin. • Teacher support systems accountability office) management • School police oversight BALTIMORE CITY PUBLIC SCHOOLS
  • 8. The Network Support Structure Rationale 8 Collaboration among schools & A Single Network A Single Network networks. City City City City City City Identifying & Schools Schools Schools Schools Schools Schools problem-solving City City City issues within Schools 15 Schools City Schools Schools 15 Schools Schools network schools & City City City City throughout the City. City City Schools Schools Schools Schools Schools Schools Sharing resources among Vertical & the networks – sharing best- Horizontal practices Integration throughout the City. Developing leaders in Network Network networks & across Team Leader Team Leader schools to leverage excellence Citywide. Achieve- Network Student Achieve- Network Student ment Supports ment Team Supports Team Targeting central Business & functions needing Business & Ops Ops leadership &/or policy reform. BALTIMORE CITY PUBLIC SCHOOLS
  • 9. Networks Improve Accountability 9 Network of Network Schools Team Network of Network of Schools Network Network Central Schools Network of Team Team Office Schools Network Team 360 Evaluation: Framework Focused on Achievement at All Levels School leadership teams Central Office directors Network Teams serve as review specific Network conduit between schools review Team Members’ Team Members’ & Central Office to performance yearly and performance yearly & provide perspective on Networks’ ability to provide critical central staffs’ ability to improve school assessment of Network focus work on school achievement based on effectiveness. achievement. new accountability tools. BALTIMORE CITY PUBLIC SCHOOLS
  • 10. Between Schools & Networks 10 Network of 15 Schools Network Team Formal Collaboration: • Check-ins and more intensive support meetings as necessary. • Networks help schools interpret relevant school Informal Collaboration: data and design strategies to support strengths and avoid burdens. • Network Teams design and support capacity • Phone calls on an as-needed basis between building for principals and leadership teams schools and Network Team Members. • Network Members help to implement • Team members support schools in goal recommended curriculum & culture programs in setting, accountability tool training, and data Network schools. driven instructional activities • Schools contact Network Members for concerns or • Networks coordinate collaboration between assistance accelerating achievement. Network schools. • Network Members oversee resolution of issues schools report directly or through Ops Command • Teams review Command Center calls weekly for Network schools. BALTIMORE CITY PUBLIC SCHOOLS
  • 11. Between Networks & Central 11 Network Central Director Office Net. Support Line Performance Office Network Teams Content & Compliance Operations Formal Collaboration: • Weekly review of Network Support Line calls for service from schools. Network Teams will monitor Informal Collaboration: the resolution of issues schools report to command center. • Network Members serve as generalists to • Network Director communicates with Central staff resolve issues that Network Schools have with to ensure that Network Teams are able to serve central operations. Network Schools effectively and efficiently. • Network Teams ensure that schools provide • Central staff provides schedule of needs to Network necessary data to central staff to ensure timely Teams to disseminate to schools. • Network Support Line provides timely reports to & effective completion of central Network Teams for respective Network Schools. responsibilities. • Central reports performance data to & from Schools through Network Teams. BALTIMORE CITY PUBLIC SCHOOLS
  • 12. Between Networks 12 Network Executive Director Network Team 1 Network Team 2 Formal Collaboration: Formal weekly meeting between Network Exec Director Informal Collaboration: and Network Teams to assess: o Citywide trends & needs, o Relative performance of Network Teams, • Network Executive Director suggests potential o Similar issues across Networks, collaboration amongst different Network o Comparison & collaboration on needs & Teams’ Members. strengths across Networks, • Sharing of resources between Network Teams. o Suggested actions. • Implementation of best-practices across the Network Exec Director communicates with Network City. Team Leaders frequently to set performance goals • Development of leadership pipeline in schools and monitor progress towards these goals. and across Network Teams for professional Network Exec Director facilitates schools’ and Network advancement. Teams’ needs from Central. BALTIMORE CITY PUBLIC SCHOOLS
  • 13. Network Support Model Structure 13 A Single Network One Network Director will oversee 14 Network Teams, each with 4 Team Members. Each Network will support 15 schools, grouped by such factors as City City Schools City Scorecard peer grouping, Network Team capacity & Schools Schools City skill-set, demographic factors, historical City Schools 15 Schools Schools achievement, grade level, & geography. City City Schools City Schools Schools Network Support Structure Functional Role Leader of a team of generalists focused on problem solving, with a Network focus on achievement target and goal setting, capacity building, and Leader capacity building on inquiry based use of data Network Team Leader Achievement Coaching and Support (focus on new accountability Achievement metrics, tools (formative data, data management, inquiry process) Coach Achievement Network Student Supports Team Business Services and Support (Empowerment creates many Business opportunities for principals to make resource allocation decisions Services/ Business & and support in this venue is critical) Support Ops Student Services Support (Accountability metrics create significant Student incentives to serve all students and resource allocation and support Support Lead is critical to achieve that goal) BALTIMORE CITY PUBLIC SCHOOLS
  • 14. Emerging Network Team Case Study – Academic Support 14 Network Leader Business & Ops City School in Network Team A Network A Student Support Services/SPED Achievement Academic Support Scenario Recommended Action School A contacts Achievement Team Member (“ATM”) and requests support. ATM • School A is interested in additional collaborates with other ATMs and GT specialist in Teaching & Learning office and reports materials for GT students. back to School A & follows through the implementation process. • School A needs additional School A contacts any TM and requests support. Network TMs collaborate on (a) suggested clarification on data element from solution, (b) best way to respond, and (c) workflow monitoring of follow-up. the Scorecard. School A writes referral and sends to Network Team A. NT reviews data about school to • Student throws a chair at teacher in determine whether isolated incident or common issue. If the latter, NT suggests climate or School A. afterschool programming that School A could benefit from employing. School A contacts Network Team A and makes one TM aware of the problem. Network • Teacher in School A needs LCD Team assesses whether projector is available in another network school or another projector for a unit. network, facilitates resource borrow, follows-up to ensure that projector is returned after unit. BALTIMORE CITY PUBLIC SCHOOLS
  • 15. Emerging Network Team Case Study – Operational Support 15 Network Leader Business & Ops Network City School in Network Support Team A Network A Line Student Support Services/SPED Achievement Operations Support Scenario Recommended Action Teacher or principal contacts Network Team Member OR Command Center. If Command Center, Network Team learns of request by instant email. At NetChex meeting, Network • School A teacher has payroll issue. Team A reviews Command Center requests and ensures that requests are managed efficiently & effectively. Business & Ops Team Member interfaces with Human Resources at Central and problem-solves. Reports solution to other Team Members. School A reports problem through a Network Team Member OR calls Network Support • School A has data entry problem in Line (enabling tracking of workflow). Email generated to ITD and Network A Team Bridge program. School B (outside Leader. Business & Ops Team Member A reports issue at weekly Network check-in of School A’s network) has similar meeting. Team Member B reports similar issue sent to him by Network School B. Network issue. Leaders work with ITD to develop more efficient policy and functionality to improve online web program. Team monitors and reports solution at next check-in BALTIMORE CITY PUBLIC SCHOOLS
  • 16. Emerging Network Team Case Study – SPED Support 16 Central Office of Special Ed. Network Leader Business & Ops IEP Inclusive Practice Implementation City Group Group Network School: Team A Assessment Network A Transition Group Group Student Support Achievement Services/SPED Operations Support Scenario Recommended Action School A contacts Student Support Network Team Member to make issue known to Network Team A. Team Member contacts Inclusive Practice Group, which specializes in • Interruption in related services for these issues. Team Member and Group Members determine whether site visit is necessary student attending School A. & plan course of action. SS Team Member visits school to report on result and monitors all follow-thru related to the request. • Teacher at School A would like School A contacts SS Network Team Member. Team member meets with IEP intervention suggestions for her Implementation Group at central. Members develop strategy for school/teacher based on SPED students in her Language Arts school data. Group and SS Team Member make site visit to help implement interventions. class. SS Team Member monitors the intervention and assesses its usefulness. School A contacts SS Network Team Member. Team member meets with IEP • Parent at School A does not believe Implementation Group, and Transition Group to review student’s file and IEP coding. that his/her child is being served Members develop plan of action, and SS Team Member oversees implementation and effectively by the School A’s monitors plans usefulness. SS Network A Team Member reports strategy at next weekly inclusion services. check-in BALTIMORE CITY PUBLIC SCHOOLS