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OC Big Data Monthly Meetup #6 - Session 1 - IBM
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OC Big Data Monthly Meetup #6 - Session 1 - IBM
1.
BigInsights — Technical
Overview OC Big Data Meetup © 2014 IBM Corporation Information Management Lynn Hedegard Technical Sales Specialist West Region 15th of October, 2014 Real-Time CRM in the Social World (Meet Lisa) Telco Customer Profile Retailer Customer Profile Lisa registers with Retailer. Gives Retailer & Telco permissions to “Opt In” Intelligent Advisor Platform The “Intelligent Advisor” platform processes Lisa’s recent on-line activity and constructs a targeted offer based on recent behavior AND internal marketing strategy Product Catalog Lisa receives a message with an offer reminding her to stop by if she’s in the area While walking past the store, Lisa receives a promo code for a product we think she might like © 2014 IBM Corporation 3 Retailer Fan Page Lisa “follows” a friend’s post on FB and clicks the “Like” button on an Item she likes Lisa uses promo code to purchase product from offer AND a few more items that go with the outfit ☺ IBM Big Data & Analytics © 2013 IBM Corporation 1
2.
Problem Statement —
Complex Environment • The Local Environment is Complex: • A single large retail store (1.5 million SKUs) • Large manufacturing floor (~6 million parts) • Vegas Casino (20 million card carrying customers) • The Global Environment is Complex: • The number of variables affecting business performance is huge. • US citizens (source: google population) • 300+ Million total • (21M+ teenagers) + (40M+ in their 20’s) (that’s a lot of calls & text messages!) • The interrelationships between these variables is very complex (e.g., N2 problem) • Multiple customer touch points • Multiple suppliers & distribution methods • Market forces (cost of raw goods & services, pricing dynamics, supply/demand) • Working Premise: Few people in the enterprise can make “good” Operational Decisions — consistently & quickly • Few people can “see” all the necessary data. • Few people can “analyze” all the necessary data. • Few people understand all the inter-relationships Businesses can no longer tolerate inconsistent Business Processes © 2014 IBM Corporation 4 between business variables. IBM’s Big Data Reference Architecture — High Level Big Data Reference Architecture BI and Reporting Analytic Applications Exploration Visualization Functional App Industry App Predictive Analytics Content Analytics IBM Big Data Platform Systems Management Application Development Visualization & Discovery Accelerators Hadoop System Stream Computing Data Warehouse Information Integration & Governance An Enterprise Eco-System for Big Data • Integration of all classes of Data Repositories • Complete set of reusable analysis components (i,e., Accelerators) • Apply analysis to data in its native form (i.e. in the repository) • Data Exploration of data from myriad repositories using a common interface • Powerful Visualization Tools • Eclipse based Development Environments © 2014 IBM Corporation 5 (e.g. DW, Hadoop, & Streaming Data) • Management • Enterprise Class Security & Data Governance •Workload Optimization •Workload Scheduling • Dynamic Reconfiguration • Advanced Analytics IBM Big Data & Analytics © 2013 IBM Corporation 2
3.
Application Accelerators Improve
Time to Value Finance Analytics Streaming options trading Insurance and banking DW models Telecommunications CDR streaming analytics Deep Customer Event Analytics Text Analytics Natural Language Processing Multi-Language Support Domain Specific Social Data Analytics Sentiment Analytics, Intent to purchase Machine Data Analytics Operational data including logs for operations efficiency © 2014 IBM Corporation 6 IBM’s Big Data / Analytics Reference Architecture Streaming Computing Real-Time Analytical Processing Analytical Sources Enhanced Applications Actionable Insight Decision Management Discovery & Exploration Modeling & Predictive Analytics Analysis & Reporting Planning & Forecasting Content Integrated Data Warehouse Enterprise Warehouse Landing Exploration & Archive Big Data Repository Deep Analytics & Modeling Analytical Appliances Interactive Analysis & Reporting Data Marts Shared Operational Information Analytics Activity Hub Metadata Catalog Customer Experience New Business Model Financial Performance Risk Operations & Fraud IT Economics Governance Event Detection and Action Security & Business Continuity Management Platforms © 2014 IBM Corporation 7 Data Integration Data Quality, Xfrm & Load Master & Reference Content Hub Data Sources New Data Sources Machine & Sensor Data Image & Video Enterprise Content Data Social Data Internet Data Traditional Data Sources Third-Party Data Transactional Data Application Data Data Acquisition & Application Access IBM Big Data & Analytics © 2013 IBM Corporation 3
4.
Merging the Traditional
and Big Data Approaches Big Data Approach Iterative & Exploratory Analysis IT Group Delivers a platform to enable creative discovery Business Users & Data Scientists Explore what questions could be asked Brand sentiment Product strategy Maximum asset utilization © 2014 IBM Corporation 8 Traditional Approach Structured & Repeatable Analysis Business Users Determine what question to ask IT Group Structures the data to answer that question Monthly sales reports Profitability analysis Customer surveys BigInsights © 2014 IBM Corporation 9 BigInsights IBM Big Data & Analytics © 2013 IBM Corporation 4
5.
BigInsights: Value Beyond
Open Source Key differentiators • Built-in text analytics • Enterprise software integration • SQL support • Spreadsheet-style analysis • Integrated installation of supported open source and other components • Web Console for admin and application access • Platform enrichment: additional security, performance features, GPFS (alternative file system), . . . • World-class support • Full open source compatibility Business benefits • Quicker time-to-value due to IBM technology and support • Reduced operational risk • Enhanced business knowledge with flexible analytical platform • Leverages and complements existing software © 2014 IBM Corporation 10 IBM’s Value Add Open Source Components Visualization & Exploration Development Tool Advanced Engines Connectors Workload Optimization Administration & Security IBM-certified Apache Hadoop and related projects © 2014 IBM Corporation 11 BigSheets • Model “big data” collected from various sources in spreadsheet-like structures • Filter and enrich content with built-in functions • Combine data in different workbooks • Visualize results through spreadsheets, charts • Export data into common formats (if desired) No programming knowledge needed! IBM Big Data & Analytics © 2013 IBM Corporation 5
6.
Social Data Analytics
Accelerator Provides the ability to analyze large volumes of various types of social media data with real-time processing Social Data Analytics Why should you care? It enables clients to easily obtain insights necessary for: –Effective/targeted Marketing Campaigns –Timely product/marketing decisions –Gaining competitive Intelligence –Building customer retention and new customer acquisition programs Example Application : Movie Campaign Effectiveness • Large Movie Studio wants to understand reaction of movie commercials around events (e.g., SuperBowl) • Over 30 Million social media consumer profiles built and used in the analysis • Real-time summary of insights correlated with the airing of the commercial © 2014 IBM Corporation 12 What does it do? . . . © 2014 IBM Corporation 13 Big SQL • Standard SQL syntax and data types • Joins, unions, aggregates . . . • VARCHAR, decimal, TIMESTAMP, . . . • JDBC/ODBC drivers • Prepared statements • Cancel support • Database metadata API support • Secure socket connections (SSL) • Optimization • MapReduce parallelism or… • “Local” access for low-latency queries • Varied storage mechanisms appropriate for Hadoop ecosystem • Integration • Eclipse tools • DB2, Netezza, Teradata (via LOAD) • Cognos Business Intelligence IBM Big Data Analytics © 2013 IBM Corporation 6
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R Clients Scalable
Statistic s Engine “End-to-end integration of R into IBM BigInsights” Pull data (summaries) to R client Data Sources R Packages 1 2 3 Embedded R Execution R Packages Or, push R functions right on the data © 2014 IBM Corporation 14 Big R 1. Explore, visualize, transform, and model big data using familiar R syntax and paradigm 2. Scale out R • Partitioning of large data (“divide”) • Parallel cluster execution of pushed down R code (“conquer”) • All of this from within the R environment (Jaql, Map/Reduce are hidden from you • Almost any R package can run in this environment 3. Scalable machine learning • A scalable statistics engine that provides canned algorithms, and an ability to author new ones, all via R • Mature System: “System T” text analytics engine embedded in IBM products • Found in Lotus Notes, IBM e-discovery Analyzer, CCI, InfoSphere Warehouse,+++ • Almost a decade since initial release • Extensible: User can customize Text Analytics Engine • Toolkit: BigInsights Text Analytic Toolkit provides • Developer tools • Easy to use text analytics language • Set of extractors for fast adoption • Multilingual support, including support for DBCS languages • AQL: BigInsights includes Annotator Query Language (AQL): SQL-like! • Fully declarative text analytics language • No “black boxes” or modules that can’t be customized. • Tooling for easy customization because you are abstracted from the programmatic • Competing solutions make use of locked up black-box modules that cannot be customized, which restricts flexibility and are difficult to optimize for performance © 2014 IBM Corporation 15 Text Analytics Toolkit details IBM Big Data Analytics © 2013 IBM Corporation 7
8.
BigInsights Enterprise Edition
IBM InfoSphere BigInsights IIBBMM VVaalluuee AAdddd OOppeenn SSoouurrccee Analytics of Data in Motion Machine Learning SSttrreeaammss R CCooggnnooss BBII Data Integration BBooaarrddRReeaaddeerr WWeebb CCrraawwlleerr DDBB IImmppoorrtt DDBB EExxppoorrtt SSqqoooopp FFlluummee DDaattaaSSttaaggee System Mgmt Dynamic Configuration Monitor Workflow Deploy Applications Flexible Scheduler GGuuaarrddiiuumm DDaattaaEExxpplloorreerr JJDDBBCC NNeetteezzzzaa DDBB22 Accelerator for Machine Data Analysis BBiigg SSQQLL PPiigg Visualization and Discovery Dashboards And Visualizations Deep Analytics Accelerator for Social Data Analysis IInnddeexxiinngg JJaaqqll BBiiggSShheeeettss Text Processing Engine Library Text Compression Distributed File Copy ZZoooo KKeeeeppeerr HHCCaattaalloogg HHbbaassee Adaptive Map Reduce GGPPFFSS--FFPPOO Integrated Installer Enhanced Security © 2014 IBM Corporation 16 LLuucceennee HHiivvee MMaapp RReedduuccee HHDDFFSS OOoozziiee Infrastructure Parallel Processing Engines File Systems Web Console © 2014 IBM Corporation 17 Web Console IBM Big Data Analytics © 2013 IBM Corporation 8
9.
Welcome Tab: Your
Starting Point Tasks: Where and how to begin performing common administrative or analytical tasks Quick links to common functions Learn more through external Web resources © 2014 IBM Corporation 18 Overview of Web Console Capabilities © 2014 IBM Corporation 19 • Manage BigInsights • Inspect /monitor system health • Add / drop nodes • Start / stop services • Launch / monitor jobs • Explore / modify file system • Create custom dashboards • . . . • Launch applications • Spreadsheet-like analysis tool • Pre-built applications (IBM supplied or user developed) • Publish applications • Monitor cluster, applications, data, etc. IBM Big Data Analytics © 2013 IBM Corporation 9
10.
BigInsights Applications Catalog
(Web Console) • Browse available applications • Manage and deploy applications (administrators only) • Execute (or schedule execution of ) a deployed application • Monitor job (application) status • Link or chain applications for sequential execution © 2014 IBM Corporation 20 BigSheets © 2014 IBM Corporation 21 BigSheets IBM Big Data Analytics © 2013 IBM Corporation 10
11.
Why Did IBM
Develop BigSheets? A Browser-Based Analytics Tool For Business Users. Business users need an intuitive non-technical enterprise and Web data promotes new business intelligence. How can BigSheets help? Spreadsheet-like interface enables business users to gather and analyze data easily. Built-in “readers” can work with data in several common formats (JSON arrays, CSV, TSV, Web crawler output, . . . ) Users can combine and explore various types of data to identify “hidden” insights. © 2014 IBM Corporation 22 Why BigSheets? approach for analyzing Big Data. Translating untapped data into actionable business insights is a common requirement. Visualizing and drilling down into • Ensure BigInsights Enterprise is running Launch the Web console with URL http://host:port or http://host:port/data/html/index.html • Follow on-screen Task prompt or click on the BigSheets tab © 2014 IBM Corporation 23 Accessing BigSheets IBM Big Data Analytics © 2013 IBM Corporation 11
12.
BigSQL © 2014
IBM Corporation 24 BigSQL . . . © 2014 IBM Corporation 25 Big SQL • Standard SQL syntax and data types • Joins, unions, aggregates . . . • VARCHAR, decimal, TIMESTAMP, . . . • JDBC/ODBC drivers • Prepared statements • Cancel support • Database metadata API support • Secure socket connections (SSL) • Optimization • MapReduce parallelism or… • “Local” access for low-latency queries • Varied storage mechanisms appropriate for Hadoop ecosystem • Integration • Eclipse tools • DB2, Netezza, Teradata (via LOAD) • Cognos Business Intelligence IBM Big Data Analytics © 2013 IBM Corporation 12
13.
MS Excel: Big
SQL integration via ODBC © 2014 IBM Corporation 26 © 2013 26 IBM Corporation Demo © 2014 IBM Corporation 27 Demo IBM Big Data Analytics © 2013 IBM Corporation 13
14.
Analyst Comments Regarding
BigInsights Analysts Comments BigInsights © 2014 IBM Corporation 28 The Forrester Wave™ - Hadoop Solutions Q1 2014 • Hadoop momentum is unstoppable • It’s open source roots grow deeply and wildly into the enterprise. Its refreshingly unique approach is transforming how companies process, analyze and share big data • Hadoop vendors face a cut-throat market • The buying cycle is on the upswing, and Hadoop vendors know it. Pure-play upstarts must capture market share quickly to make investors happy; stalwart enterprise vendors need to avoid being disintermediated; cloud vendors must make solutions cheaper. • Hadoop is open, but vendors add differentiated features • Hadoop is an Apache open-source project that anyone can download for free. Vendors all support, extend and augment Apache Hadoop and add differentiated features. © 2014 IBM Corporation 29 IBM Big Data Analytics © 2013 IBM Corporation 14
15.
The Forrester Wave™
- Hadoop Solutions Q1 2014 Distributed computing platforms not new to IBM Advanced analytic tools Global presence Deep implementation services Complete big data solution Compelling roadmap http://www.forrester.com/pimages/ rws/reprints/document/112461/oid/ 1-PBE69P The Forrester Wave is copyrighted by Forrester Research, Inc. Forrester and Forrester Wave are trademarks of Forrester Research, Inc. The Forrester Wave is a graphical representation of Forrester's call on a market and is plotted using a detailed spreadsheet with exposed scores, weightings, and comments. Forrester does not endorse any vendor, product, or service depicted in the Forrester Wave. Information is based on best available resources. Opinions reflect judgment at the time and are subject to change. © 2014 IBM Corporation 30 InfoSphere BigInsights 3.0 – Worth a look! Cloudera CDH5 HortonWorks HDP 2.1 MAP-R 3.1 Pivotal HD 2.0 Amazon Elastic MapReduce © 2014 IBM Corporation 31 Capability IBM InfoSphere BigInsights Open Source Hadoop Components – PIG, Hive, HBASE, Oozie, Avro etc .. Big SQL – Rich, high-performance ANSI compliant SQL on Hadoop BigSheets – Spreadsheet style visualization tool for business users Text Analytics Accelerator – Simplified development for text analytics (AQL) Social Data Accelerator – Developer toolkit for social media applications Machine Data Accelerator – Developer toolkit for building log analytics apps Adaptive MapReduce– High-performance MR with recoverable jobs GPFS-FPO –POSIX, HDFS compatible file system with enterprise features IDE – ECLIPSE based integrated development environment Big R – full R language integration Watson Explorer – search and index all data within BigInsights IBM Big Data Analytics © 2013 IBM Corporation 15
16.
BigInsights On-Line Resources
BigInsights On-Line Resources © 2014 IBM Corporation 32 InfoSphere BigInsights 3.0 – QuickStart Edition Free, no limit, non-production version of BigInsights Big SQL, BigSheets, Text Analytics, Big R, management console, development tools Tutorials and education Installable images or VM • Single or multi-node clusters • Over 53,000 downloads to date http://IBM.co/QuickStart http://www.ibm.com/developerworks/downloads/im/biginsightsquick/ http://www.ibm.com/software/data/infosphere/biginsights/quick-start/ © 2014 IBM Corporation 33 IBM Big Data Analytics © 2013 IBM Corporation 16
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External Hadoop Resource
• IBM.com/Hadoop • Messaging aimed at Hadoop and open source enthusiasts • Extensive resources, links to other IBM Big Data sites External BigInsights Resource • Developer.IBM.com/Hadoop • Referred to as “Hadoop.dev” • Site and resources tailored to technical buyers and evaluators © 2014 IBM Corporation 34 Web Resources BigSQL Value Add To Hadoop • SQL on Hadoop without Compromise • http://public.dhe.ibm.com/common/ssi/ecm/en/sww14019usen/SW • New Big SQL Datasheet – Covers key value propositions differentiation + HIVE 0.12 vs. Big SQL 3.0 benchmarks (20x performance advantage on average) • Key Big SQL advantages • Enterprise features • Compatibility • Performance • Federation © 2014 IBM Corporation 35 W14019USEN.PDF IBM Big Data Analytics © 2013 IBM Corporation 17
18.
IBM BigInsights on
Cloud • Enterprise Hadoop as a Service Focus on analyzing data using BigInsights features including Big SQL, BigSheets and text analytics rather than managing infrastructure • High performance hardware environment Hadoop specific reference architecture implemented on dedicated bare metal nodes • Auto-provision BigInsights on nodes through a simple web interface InfoSphere BigInsights © 2014 IBM Corporation 36 Thank You © 2014 IBM Corporation 37 IBM Big Data Analytics © 2013 IBM Corporation 18
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