1) The document discusses how open data and smart data can empower citizens and neighborhoods by giving them information to hold local governments accountable for issues like broken street lights and arson. 2) It provides examples of how open data on street light repair times and abandoned cars could have helped the author address problems in their neighborhood in 2002. 3) The author argues that local governments should embrace open data and empower citizens by giving them the information they need to help deliver public services.

1. Smart data in the big society Beyond2010 20October 2010 William Perrin - william@talkaboutlocal.org @willperrin Talk About Local (West Midlands) Ltd http://talkaboutlocal.org/faq William Perrin TAL

2. 1984 - Freedom of Information Campaign starts up

5. The ‘Crackavan’ Rufford Street c2002 In front of my house Pics – Mark Bailey

6. Public Sector Information in action Brand new street light broken for 163 days Someone isn’t living up to contract From snagging to failure Can performance data help hold to account?

7. 2007-2008 Took a lifetime to find basic relevant information on web Street light repair – Islington average 26.5 days v 163 here Lever for getting things done Light gets fixed due to this and other factors

8. Abandoned cars and weekly arson Bingfield Park, Rufford Street 2002 In front of my house Pics – Mark Bailey

9. This 2010 open data would have been priceless in 2002 when fighting acute arson problem in Caledonian Ward

10. Street works Islington CY2009 13,000 rows

11. Contact centre performance

13. Birmingham wins national funding to create city dashboard using contact centre data

15. Embrace the big society: Help your neighbourhoods find a voice online Give your citizens the data and information they need to help you deliver public services Talk about local would love to help - just drop us a line info@talkaboutlocal.org william@talkaboutlocal.org @willperrin Talk About Local (West Midlands) Ltd http://talkaboutlocal.org/faq