Personal Information
Organization / Workplace
Stockport, United Kingdom United Kingdom
Occupation
Product Research & Design
Industry
Advertising / Marketing / PR
About
User experience research and design practitioner with 20 years experience consulting, designing and innovating products, services and brands.
Advocate of customer centric design and lean principles in agile product development environments. Enjoys collaborating and sharing knowledge, research and best practice in innovative product teams. Experienced in recruiting, developing and leading cross discipline design teams group wide in FTSE 250 businesses and in specialist digital agencies.
Track record of working with business leaders to improve customer experience (specialising in FinTech, travel and media sectors), developing strategies, researching customer needs, designing brand ...
- Presentations
- Documents
- Infographics
Business Origami - UX Week 2011 Workshop
Jess McMullin
•
12 years ago
Service Design in Government 2016
Christina Li
•
8 years ago
UserZoom & UXPA Present a Webinar: Build a Better Experience
UserZoom
•
7 years ago
Prototyping is an attitude
With Company
•
7 years ago
UX STRAT Europe, Tim Loo: UX Strategy Today and Tomorrow
UX STRAT
•
8 years ago
Branding Research Report 2016 - Keep It Usable
Lisa Duddington MSc
•
8 years ago
How to create a compelling business case for Digital Transformation
Building Blocks
•
9 years ago
Digital Foundations: 3 Simple Steps to Changing your Digital DNA
Building Blocks
•
8 years ago
UX STRAT USA, Leo Frishberg and Dr. Charles Lambdin, "Presumptive Design Workshop"
UX STRAT
•
8 years ago
A Methodology for Site Reviews
Rand Fishkin
•
12 years ago
UX STRAT 2014: Tim Loo's Workshop - Experience Visioning & Roadmapping
Tim Loo
•
9 years ago
What is UX Strategy? - Tim Loo @ UX Brighton
Tim Loo
•
10 years ago
Self-service experience principles
Foolproof
•
10 years ago
Where's the win/win in retail banking?
Foolproof
•
10 years ago
Taking Charge of Your Brain
Deepak Chopra MD (official)
•
9 years ago
25 Digital Transformation Case Studies In Retail
Happy Marketer
•
8 years ago
UX STRAT USA, Peter Merholz, "My Journey with Experience Strategy"
UX STRAT
•
8 years ago
UX STRAT USA, Kirsten Mann, "Applying UX Strategy to Optimize the Support Experience"
UX STRAT
•
8 years ago
AT Pune 2014-Rahul sudame innovation games for product owners
India Scrum Enthusiasts Community
•
9 years ago
Innovation games and product box presentation
prodactive
•
9 years ago