This presentation was given at Stage-Gate International's Voice of the Ecosystem Summit in Jun 2016. It proposes using player-centric competitive response scenarios in a Stage-Gate model. Digital disruption in the auto industry is used as the illustration.
23. Player's interests are directly reflected in the
preference trees
Player Represents Description
Tech Player (Google,
Apple, MSFT)
Aggressive technology
disruptor
Wants every car depending on their Car OS. Wants govt to impose light regulations. Will manufacture cars
(ie, the full stack) if that is the pre-requisite to winning every car. Doesn’t want incumbents or Car
Disruptors developing their own OS, but are not overly sensitive to that because they believe those players
will fail doing so.
Car Mfg (Ford,
Daimler, BMW, Audi,
Toyota, Honda, Kia, et
al)
Incumbents from USA,
Germany, Japan,
Korea, etc
Favors status quo and fears disruption. Fears Tech Players entering with a full stack. Fears that govt will
be light handed but wants them to be heavy handed to slow down others giving themselves more time to
develop. Needs to win new car sales of CaaS fleets. Does not view Onstar as a viable Car OS. Tech
Players need to fail at manufacturing so they become more amenable to partnering for the Car OS.
GM Incumbent with
connected car toehold
via OnStar
Not as fearful as Car Mfg incumbents as Onstar and Lyft investment provide toeholds. Fears the govt will
be light handed but wants them to be heavy handed to slow down others and would like others to fail at
their own Car OS efforts falling back to OnStar partnerships triggering more aggressive Onstar
development.
Car Disruptor (Tesla,
Faraday Future)
Disruptive with
autonomous features
as well as
electrification, biz
model, and driver
experience
Fears Tech Players entering with a full stack. Fears heavy regulations and wants light regulation to favor
autonomous features and electrification. Wants to win new car sales of CaaS fleets and is prepared to
develop their own OS to do so. Not fearful of the actions by Car Mfg incumbents, GM, and does not view
Onstar as a viable Car OS.
Car as a Service
(Uber, Lyft, Car2Go et
al)
Disruptor wanting to
end personal car
ownership
Wants govt out of the way and all parties to succeed getting genuine driverless cars to market which
triggers their purchase of a fleet of driverless vehicles from multiple vendors and eliminates their expense
of drivers.
Govt Regulates
transportation and
safety
Wants all players to be successful achieving driverless status as a means for the USA to regain worldwide
dominance in the auto industry. Will exert moderate regulations so as to not stifle innovation and not
compromise safety.
24. Simulation Summary
• The Natural Outcome:
• Will develop quickly…there are no
deadlocks to slow down the market
• Govt has lots of tradeoffs
• Tech Player and Govt are the power
players and exert their options early
• Tech Player, Govt, and CaaS interests
align well with the Natural Outcome
• Car Mfg Incumbent, GM, and Car
Disruptors must act quickly
25. Influence
Tech Player
Car Mfg
Incumbent
GMCar Disruptor
Car as a Service
Govt
The Influence Chart measures a
player's ability to influence the
behavior of other players.
The larger the slice…
• the more importantly other
players view their options
• the more influence they have
over the behavior of the other
players
26. Self Importance
Tech Player
Car Mfg Incumbent
GM
Car Disruptor
Car as a Service
Govt
Sensitive to Others Self Focused
The Self Importance Chart
measures how important the
player's owned options are to
themselves.
The more important the player
is, the less likely they are to be
influenced by the behavior of
others.
The less important a player is,
the more likely they are to be
influenced by the actions of
others.
27. Natural Outcome vs. Player’s Interests
0
20
40
60
80
100
Tech Player
Car Mfg
Incumbent
GM
Car Disruptor
Car as a Service
Govt
Radar
Natural Outcome R6
The Radar Chart
•Maps how well aligned
Outcomes are with the
different player's Interests
•A point near the origin
represents the least
preferred outcome
•A point near the terminus
represents the most
preferred outcome
The Happiness Map
28. Change Seeking
Tech Player
Car Mfg Incumbent
GM
Car Disruptor
Car as a Service
Govt
Prefers Status Quo Seeks Change
The Change Seeking Chart
measures a player's
appetite for change to
occur.
A preference toward the
status quo may indicate
fear of consequences of
change as well as
preference for the status
quo.
29. Interest Alignment
Tech Player Car Mfg IncumbentGM Car Disruptor Car asa Service Govt
Tech Player
Car Mfg Incumbent
GM
Car Disruptor
Car asa Service
Govt
The Interest Alignment Chart reflects alignment of
interests. Green indicates good alignment and may
reveal hidden allies. Red indicates mis-alignment and
may reveal hidden enemies.
30. Tech
Player,
Govt, and
CaaS
interests
align well
with the
Natural
Outcome
The Natural Outcome
Tech
Player
Develops their own full stack and non-
exclusively licenses their Car OS. More
regulation than they prefer.
Car Mfg
Incumbent
Non exclusively licenses Car OS. Operates in
fierce competition and with less regulation
than desired. Expect consolidation.
GM
Eventually develops OnStar due to a late
developing partnership. Lyft toehold may be
an (expensive) savior.
Car
Disruptor
Non exclusively licenses Car OS. Operates in
fierce competition amongst its
differentiators.
Car as a
Service
Has lots of options to own driverless car
fleets and cut driver costs.
Govt
Imposes moderate regulation so as to
stimulate innovation and ensure safety.
31. Game Model Progression
Players Option List Moves
Tech Player Dev Full Stack (Car and OS) N → Y Y Y
Car Mfg Incumbent Dev their own Car OS N N N N
Partner Exclusively with a Tech Player for Car OSN N → Y Y
Partner Non-Exclusively with Tech Player(s) for Car OSN N → Y Y
Partner with GM for Onstar as Car OS N N N → Y
GM Aggressively fund OnStar to be ubiquitous Car OSN N N → Y
Sunset OnStar N N N N
Car Disruptor Dev their own Car OS N N → Y Y
Partner Exclusively with a Tech Player for Car OSN N → Y Y
Partner Non-Exclusively with Tech Player(s) for Car OSN N → Y Y
Partner with GM for OnStar as Car OS N N N N
Car as a Service Favor Tech Players N N N → Y
Favor Car Mfg Incumbents N N N → Y
Favor GM N N N → Y
Favor Car Disruptors N N N → Y
Govt Impose Light Regulations N N N N
Impose Moderate Regulations N → Y Y Y
Impose Heavy Regulations N N N N
1. Government imposes moderate
regulations to encourage broad
investment in AV.
2. Tech Players invest in full stack
dev, especially knowing moderate
regulation.
3. Car Disruptors pursue all their
options.
4. Car Mfg Incumbent’s attempt to
partner with Tech Players
6. CaaS are agnostic, looking to
drive down costs via aggressive
competition
5. GM and a Car Mfg Incumbent
finally partner triggering OnStar
development
32. What CarMfgIncumbent Should Do
• Tech Player’s option to Dev Full Stack and Govt’s Option for Moderate
Regulation are power events that occur early and largely dictate the
Natural Outcome.
• Car Mfg Incumbent needs to alter or embrace one or both of those player
options IMMEDIATELY
• Incumbents could tie other investments with regulations favorable to
incumbents
• Incumbents should establish an early partnership with a Tech Player
and a CaaS player
• Incumbents should explore if the insurance lobby can increase govt
regulation and slow down the market
• Incumbents should innovate new car features that stave off eroding
personal car ownership as driven by CaaS
• Incumbents interests align well with Car Disruptor. Explore partnering
opportunities.
• Incumbent(s) could partner with GM and tie further Onstar investment
with regulations favorable to incumbents