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Bill Gammell
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This are sample slides from my "Customer & Employees: The Proven Link" talk.
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Customers And Employees Sample Slides
1.
Customers &
Employees: Bill Gammell The proven link
2.
Rule #1: A
successful company can only be built one satisfied customer at a time. Source: “Companies Don’t Succeed … People Do !” by Mac Anderson
3.
Rule #1 can
only be done with happy, motivated employees. Rule #2: Source: “Companies Don’t Succeed … People Do !” by Mac Anderson
4.
Customers
5.
Without customers,
you don't have a business. You have a hobby. - Don Peppers and Martha Rogers, Return On Customer ” “
6.
TRUST
7.
LISTEN TALK ENHANCE
8.
Employees
9.
The 4
E’s of happy employees Education Engagement Empowerment Enrichment
10.
Education
11.
Engagement
12.
Empowerment
13.
Enrichment
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