About What I Love: Leveraging technology to improve satisfaction and productivity of individuals, groups, and enterprises. Big fan of Guy Kawasaki's "surprise and delight" customer experience mantra and Jim Collins "level 5 leadership." Practitioner and advocate of agile product development as well as Jesse James Garrett's user experience (UX) approach. Always pursuing win/win business partnerships as a force multiplier. Strong proponent of cross-industry functional collaboration for bench-marking best practices, knowledge sharing, etc.
Ideal Situations: Thrive in dynamic environments: start-up, turn-around, re-positioning, launching new products, entering new markets, building n