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Storytelling for Impact:
Helping Donors Understand
The Value of Their Dollar
$51 $25 $30
“
The shortest distance between truth
and a human being is a story.
Anthony de Mello
By the end of this session, you should be able to:
1. Articulate why stories are powerful
2. Find good stories within your organization
3. Identify what makes a good story
4. Share examples of great storytelling
I’m Rachel Clemens
CMO @ Mighty Citizen
Branding + digital + marketing for
mission-driven organizations
Strength: Building relationships
Weakness: Queso
I’m Jarrett Way
Marketing Manager @ Mighty Citizen
Strength: Making connections through
stories
Weakness: Breakfast tacos
3 Unsolicited Opinions on
Stories Told By
Nonprofit Organizations
Opinion #1
Nonprofits don’t tell enough stories.
Storytelling for Impact
Of these 9 nonprofit organizations...
● 4 had stories front and center on their website
● 4 had no stories front and center on their website
● 1 had stories buried in their website
Opinion #2
Nonprofits too often substitute data and
claim-making for storytelling.
Storytelling for Impact
Making a Claim
Telling a Story
Opinion #3
When nonprofits do tell stories, the
stories often seem to repeat themselves.
Identify Good Stories in
Your Organization
The Curse of Knowledge
Once you know something, it’s
impossible to imagine what it
was like not to know it.
Certain plots never fail.
Look for them.
David v. Goliath
Odd Couples
The MacGyver
Whom did we turn
away this week?
Who’s your
favorite client?
Who can’t you get
out of your mind?
Each week, ask your staff...
Ethics in storytelling
● Make sure your hero has a say in the story and what is
happening around their photo
● Consider your hero a contributor and editor to the story
● Include captions with your story
● Resources
○ Save the Children’s The People in the Pictures
○ Dochas’ Code of Conduct on Images and Messages
What Makes for a
Good Story
What Your Stories Need
1. A Hero
2. A Guide
3. Readability
4. Emotion
Not every story needs a villain.
But yours does.
It’s usually apathy.
You are never the hero.
The hero is the person you serve.
YOU
YOU
The average American
adult reads at which
grade level?
8th grade
50% of adults can’t
comprehend a book
written at an 8th-grade
level
Reduce the Readability Level of Your Story
1. Shorten your sentences.
2. Shorten the length of your words.
3. Add more paragraph breaks.
4. Add more textual interest:
○ Pull quotes
○ Relevant images
○ Lists
Glad Sad Mad Afrad
Dunn, North Carolina
Pop.: 1,400
Dunn, North Carolina
Pop.: 1,400
-66% +36%
Who’s doing it well?
She’s excited because she knows that what took 20
minutes this morning used to take hours. Two years ago,
before her village received a borehole, Natalia would’ve
still been standing in line at this hour — waiting to get
dirty water from a hand-dug hole in the riverbed outside
her village. And though she’s always loved attending
school, back then she could only go after collecting
water. Often, that meant she’d only get to go to school
twice each week.
But not anymore.
In 2012, her village received a drilled well right in the
middle of their community — where all of the women can
easily pump as much clean water as they need. And they
can pump it quickly.
Now, Natalia doesn’t wait in line. At 6:10 a.m., having
already gathered water for her family, she’s on the road
to school. Every single day. No exceptions.
Can we count on you to give the children the education they so
desperately need, delivered with the highest standards of safety?
This is not a normal year, %Firstname%.
We have fewer children in our classrooms. Colored tape on the floor
and tables indicates places where each child can play, safely
distanced. Children and teachers wear masks.
And after each time a child plays with a toy, draws with an individual
set of crayons or assembles a puzzle, teachers whisk it away to be
sanitized before the next child can use it.
These are the rigorous demands of providing a safe environment for
children during the pandemic. And it takes more resources than
usual for cleaning supplies, gloves and towels.
But there is good news: YOU CAN HELP.
Credit: Rachel Muir
The Libyan legislation commonly
denies medical assistance to single
pregnant women unless they are
accompanied by a man or have a
marriage certificate. In some cases,
this can be fatal.
I like this post. I’ve been
online window shopping
so much lately. Going to
this site and seeing the
way they presented
important information in
the same format as those
fast fashion sites really
messed with my brain
and woke me up a little.
Thanks.
As I write this, I’m watching one of our
tutors, Kelsey, work with a little girl who
has been homeless all year. She has
disappeared for days on end, and rarely
comes to school on time. She lives at
the extreme edge of instability, but
Kelsey is an adamant advocate for this
child. A few months ago, she didn’t know
any letters at all, and she wasn’t coming
to school enough to make much
progress. But Kelsey really wanted to
keep her in the program.
Today the child was late again, so she is
eating breakfast and working with
Kelsey at the same time. It’s hard to see
the challenges this student is trying to
overcome because right now she’s just a
happy little kid who is just starting to
sound out words for the first time.
She’s kicking her pink shoes against her
chair leg while she’s reading, and the
flashing lights on her shoes are blinking
nonstop while she sounds out each
word on the page.
And I just saw her trying to read the words
on her carton of milk.
And in September she didn’t know a single
letter.
I don’t have any doubts at all about where
she would be right now if it weren’t for
Kelsey.
Some of our students have very unstable
lives. We can’t stop that. But in that
context, our tutors are doing some pretty
remarkable work giving kids some daily
stability and the boost they need to
succeed in school.
Day-in-life videos brought the mission home
Thank yous all over the place!
Meet Perdita, not for the faint of heart.
LIKES: staring into your soul until you feel as if
you may never be cheerful again; the song Cat
Scratch Fever, the movie Pet Cemetary, jump
scares (her specialty), lurking in dark corners,
being queen of her domicile, fooling shelter staff
into thinking she’s sick (vet agrees...she’s just a
jerk).
DISLIKES: the color pink, kittens (so chipper),
dogs, children, the Dixie Chicks, Disney movies,
Christmas and last but NOT least...HUGS.
She’s single and ready to be socially awkward with
a socially awkward human who understands
personal space. FREE ADOPTION!
Takeaways
▪ Stories are more persuasive than claim-making because they
force the audience to experience things from our point of view.
▪ You need to constantly be on the lookout for stories including
popular plots like David v. Goliath, Odd Couples, and
MacGyvers.
▪ A good story includes a hero, a guide, readability, and emotion.
▪ Great storytelling can happen through imagery, hashtags, or
just one sentence.
Storytelling Resources
Questions?
Get the slides:
mightycitizen.com/storytelling
And these tools:
● How to Write Effective Web Copy Webinar
● Editorial Content Calendar Template
Thank You!
Rachel Clemens
rclemens@mightycitizen.com
Jarrett Way
jway@mightycitizen.com

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Storytelling for Impact: Helping Donors Understand the Value of their Dollar

  • 1. Storytelling for Impact: Helping Donors Understand The Value of Their Dollar
  • 2.
  • 3.
  • 4.
  • 5.
  • 7.
  • 8. “ The shortest distance between truth and a human being is a story. Anthony de Mello
  • 9. By the end of this session, you should be able to: 1. Articulate why stories are powerful 2. Find good stories within your organization 3. Identify what makes a good story 4. Share examples of great storytelling
  • 10. I’m Rachel Clemens CMO @ Mighty Citizen Branding + digital + marketing for mission-driven organizations Strength: Building relationships Weakness: Queso
  • 11. I’m Jarrett Way Marketing Manager @ Mighty Citizen Strength: Making connections through stories Weakness: Breakfast tacos
  • 12. 3 Unsolicited Opinions on Stories Told By Nonprofit Organizations
  • 13. Opinion #1 Nonprofits don’t tell enough stories.
  • 15. Of these 9 nonprofit organizations... ● 4 had stories front and center on their website ● 4 had no stories front and center on their website ● 1 had stories buried in their website
  • 16. Opinion #2 Nonprofits too often substitute data and claim-making for storytelling.
  • 18.
  • 19.
  • 22. Opinion #3 When nonprofits do tell stories, the stories often seem to repeat themselves.
  • 23. Identify Good Stories in Your Organization
  • 24. The Curse of Knowledge Once you know something, it’s impossible to imagine what it was like not to know it.
  • 25.
  • 26. Certain plots never fail. Look for them.
  • 30. Whom did we turn away this week? Who’s your favorite client? Who can’t you get out of your mind? Each week, ask your staff...
  • 31. Ethics in storytelling ● Make sure your hero has a say in the story and what is happening around their photo ● Consider your hero a contributor and editor to the story ● Include captions with your story ● Resources ○ Save the Children’s The People in the Pictures ○ Dochas’ Code of Conduct on Images and Messages
  • 32. What Makes for a Good Story
  • 33. What Your Stories Need 1. A Hero 2. A Guide 3. Readability 4. Emotion
  • 34. Not every story needs a villain. But yours does. It’s usually apathy.
  • 35.
  • 36. You are never the hero. The hero is the person you serve.
  • 37. YOU
  • 38. YOU
  • 39. The average American adult reads at which grade level?
  • 40. 8th grade 50% of adults can’t comprehend a book written at an 8th-grade level
  • 41. Reduce the Readability Level of Your Story 1. Shorten your sentences. 2. Shorten the length of your words. 3. Add more paragraph breaks. 4. Add more textual interest: ○ Pull quotes ○ Relevant images ○ Lists
  • 42. Glad Sad Mad Afrad
  • 47.
  • 48.
  • 49.
  • 50. She’s excited because she knows that what took 20 minutes this morning used to take hours. Two years ago, before her village received a borehole, Natalia would’ve still been standing in line at this hour — waiting to get dirty water from a hand-dug hole in the riverbed outside her village. And though she’s always loved attending school, back then she could only go after collecting water. Often, that meant she’d only get to go to school twice each week. But not anymore. In 2012, her village received a drilled well right in the middle of their community — where all of the women can easily pump as much clean water as they need. And they can pump it quickly. Now, Natalia doesn’t wait in line. At 6:10 a.m., having already gathered water for her family, she’s on the road to school. Every single day. No exceptions.
  • 51.
  • 52.
  • 53. Can we count on you to give the children the education they so desperately need, delivered with the highest standards of safety? This is not a normal year, %Firstname%. We have fewer children in our classrooms. Colored tape on the floor and tables indicates places where each child can play, safely distanced. Children and teachers wear masks. And after each time a child plays with a toy, draws with an individual set of crayons or assembles a puzzle, teachers whisk it away to be sanitized before the next child can use it. These are the rigorous demands of providing a safe environment for children during the pandemic. And it takes more resources than usual for cleaning supplies, gloves and towels. But there is good news: YOU CAN HELP. Credit: Rachel Muir
  • 54. The Libyan legislation commonly denies medical assistance to single pregnant women unless they are accompanied by a man or have a marriage certificate. In some cases, this can be fatal.
  • 55.
  • 56.
  • 57.
  • 58.
  • 59. I like this post. I’ve been online window shopping so much lately. Going to this site and seeing the way they presented important information in the same format as those fast fashion sites really messed with my brain and woke me up a little. Thanks.
  • 60.
  • 61. As I write this, I’m watching one of our tutors, Kelsey, work with a little girl who has been homeless all year. She has disappeared for days on end, and rarely comes to school on time. She lives at the extreme edge of instability, but Kelsey is an adamant advocate for this child. A few months ago, she didn’t know any letters at all, and she wasn’t coming to school enough to make much progress. But Kelsey really wanted to keep her in the program. Today the child was late again, so she is eating breakfast and working with Kelsey at the same time. It’s hard to see the challenges this student is trying to overcome because right now she’s just a happy little kid who is just starting to sound out words for the first time. She’s kicking her pink shoes against her chair leg while she’s reading, and the flashing lights on her shoes are blinking nonstop while she sounds out each word on the page. And I just saw her trying to read the words on her carton of milk. And in September she didn’t know a single letter. I don’t have any doubts at all about where she would be right now if it weren’t for Kelsey. Some of our students have very unstable lives. We can’t stop that. But in that context, our tutors are doing some pretty remarkable work giving kids some daily stability and the boost they need to succeed in school.
  • 62. Day-in-life videos brought the mission home
  • 63. Thank yous all over the place!
  • 64. Meet Perdita, not for the faint of heart. LIKES: staring into your soul until you feel as if you may never be cheerful again; the song Cat Scratch Fever, the movie Pet Cemetary, jump scares (her specialty), lurking in dark corners, being queen of her domicile, fooling shelter staff into thinking she’s sick (vet agrees...she’s just a jerk). DISLIKES: the color pink, kittens (so chipper), dogs, children, the Dixie Chicks, Disney movies, Christmas and last but NOT least...HUGS. She’s single and ready to be socially awkward with a socially awkward human who understands personal space. FREE ADOPTION!
  • 65. Takeaways ▪ Stories are more persuasive than claim-making because they force the audience to experience things from our point of view. ▪ You need to constantly be on the lookout for stories including popular plots like David v. Goliath, Odd Couples, and MacGyvers. ▪ A good story includes a hero, a guide, readability, and emotion. ▪ Great storytelling can happen through imagery, hashtags, or just one sentence.
  • 67. Questions? Get the slides: mightycitizen.com/storytelling And these tools: ● How to Write Effective Web Copy Webinar ● Editorial Content Calendar Template