This talk presents a series of challenges and opportunities that are emerging for design leaders, managers (and their teams) in a context where startups and established companies are changing their organisations to be lean, modular, product-driven and customer-centric.
It consolidates learnings both from my experience in creating a design team in a eduTech company, and from a collection of case studies and opinions gathered among other design managers in agencies and companies: culture, process, cross-team collaboration, accountability, impact on the company are some of the key topics of discussion.
This is a common slide deck from a series of different talks, at UX Scotland '15 and UXPA 2015.
13. Where do we put our energies?
Objectives & Key Results (OKRs)
John Doerr
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Objective
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40. TOOLS
PROJECT
MANAGER
SHOW & TELL INFORMATION
RADIATORS
GUIDELINES,
PRINCIPLES
& FRAMEWORKS
CHATS &
1 TO 1
PROJECT
CHAMPIONS
Make team scale to have an impact
CATALOGUE
OF WINS
ANALYTICS
FOR OUTPUTS
MEASURE
OUTCOMES
SHIP &
ITERATE
44. 1
Research and explore what makes an
organisation tick, how does it function,
where could magic happen?
45. 2
Prototype and iterate.
Materials are different: people, conversations,
organisational structures.
Start on one project, then expand.
46. 3
Align and let align.
Make an effort to get your team always
in sync on projects and updates.
47. 4
Don’t fear the white space
You don’t have to be always present.
Let people in the team lead projects; do one
step back, and leave space for other people
to grow.
48. TOOLS
SKILLS
MODEL
DESIGN
PROCESS
OKRs PRESENTATIONS
& DEMOS
LISTEN
PROJECT
MANAGER
SHOW & TELL INFORMATION
RADIATORS
GUIDELINES,
PRINCIPLES
& FRAMEWORKS
CHATS &
1-2-1
PROJECT
CHAMPIONS
CATALOGUE
OF WINS
ANALYTICS
FOR OUTPUTS
MEASURE
OUTCOMES
RESOURCE
ALLOCATION
SHIP &
ITERATE
QUICK
WIN
49. From team-of-one TO TEAM-OF-TEN
growing a design team in a product driven company