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“The Art of the Possible”
( Devops in a Serverless World )
It’s Not About the Technology Stupid!
https://github.com/botchagalupe/my-presentations
Devops is about Humans
6
Devops is a set of practices and
patterns that turn human
capital into high performance
organizational capital.
Devops is Lean!
•Defect free delivered one request at a time (a batch
size of one);
•On demand and delivered immediately;
•Produced without waste; and
•Produced in a work environment that is safe
physically, emotionally, and professionally for every
employee.
Toyota’s True North
Toyota is not a story about
techniques. It’s an organization
defined primarily by the unique
behavior routines it continually
teaches to all it’s members.
Mike Rother (Page 262-263)
DevOps as Supply Chain?
13
Source: Wikipedia - Continuous Delivery
•Highest Quality
• Devops - Shift Left
•Lowest Cost
• Cloud, Open Source, Serverless
•Shortest Lead Time
• Flow, Continious Delivery
The Possible - Common Goals
•Continious Flow
• Small Batch
• Takt Time
• Value Stream Mapping
•Pull System
• Kanban
The Possible - Just-in-Time
•Stop the Line
• Break the Build
• Autonomation
• Blamelessness
•Poka-Yoke
• Chaos Engineering
The Possible - Embrace Failure
Culture
Automation
Measurement
Sharing Continuous
Improvement
Learning
DeliveryCollaboration
CAMS - Cybernetic Feedback Loop
30x 200x
more frequent
deployments
faster lead
times
60x 168x
the change
success rate
faster mean time to
recover (MTTR)
2x 50%
more likely to
exceed profitability,
market share &
productivity goals
higher market
capitalization growth
over 3 years*
High performers compared to their peers…
Data from 2014/2015 State of DevOps Report - https://puppetlabs.com/2015-devops-report
Recent IT Performance Data is Compelling
Fast
CheapGood
“Pick Two!”
Impossible to have all three!
Generative Behavior
ResilienceSpeed
“Must Have All
Three!”
The Possible
True North
Veresh Sita, Alaska Airlines - ChefConf 2016 Keynote
CVE-2017-5638
The consequences of failure have never been greater…
The Possible - Heijunka
• The Three Ways
•The First Way
•The Second Way
•The Third Way
The Really Really Hard Stuff
• Increase Headcount

• Increase Salaries

• Error Budgeting

• Psychological Safety
Summary
John WIllis
@botchagalupe
botchagalupe@gmail.com

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Art of the Possible - Serverless Conference NYC 2017