SlideShare a Scribd company logo
1 of 39
Created by Joey Barker
“Hmmm…
then why’s he here?”
1.       Leads Generated           5.       Domain Authority
     ◦   3,000 – 4,000 (approx.)        ◦   41 (mozRANK)

2.       Unique Visitors           6.       Total Sales
     ◦   2,233 / mo.                    ◦   $8MM (Hoovers)

3.       Bounce Rate               7.       SEO rankings
     ◦   61.59 %                        ◦   #1 Keyword or Phrase?

4.       Time on Site                             Employee Benefits Software

                                        ◦   Share = 5.08 %
     ◦   00:04:07
Be found. Be clear. Be memorable.

1.   Increase the Number of Visitors to the Site
        Let’s face it, this is the reason for Redesign, isn’t it?
        Use inbound marketing to increase channel presence and
         overall web traffic


2.   Lead Gen & New Business
        Establish industry need with useful, non-obtrusive content
        Provide 90% of knowledge for free in content
        Sell with the 10% offering needed to achieve results
        Convert views into opt-in Sales leads
Be found. Be clear. Be memorable.

3. Increase search rankings & results
     Optimize site and individual page titles/descriptions
     Use inbound marketing to increase channel presence and overall
      web traffic
     Focus on 1-2 keywords for each page topic/page
         Home Page = 3-5 maximum
More Traffic = More Leads = More Business



60000                      1.20%                      8000
                           1.00%
                           0.80%                      6000             Now
40000               Now                        Now
                           0.60%                      4000
                           0.40%
20000               Q4                         Q4                      Q4
                           0.20%                      2000
                    2012                       2012                    2012
                           0.00%
    0                                                    0

                            Conversion Rates             Sales Leads
  Unique Visitors
      35%                         33%                      80% 
Increase new business by up to 28.8 %


     Traffic         Conversion Rate     New Leads

• NOW: 37k            • NOW: 0.9 %     • NOW: 4000
• 2013: 50k           • 2013: 1.2 %    • 2013: 7200


   • Up 35 %             • Up 33 %        • Up 80 %
Increase number of new clients by 28.8%
   (average 2% lead-to-client conversion in one Fiscal year)



                                         New
                                       Business
                                      up 28.8%

                                 Conversion rate
                                      up 33%


                             Web & Search Traffic
                                      up 80%
Inventory of Assets
Action items to improve
User Search insights
Needs Assessment
301 redirect needed   Auto-discoverable RSS    Sign-up CTAs
Blog integration      Unique page descriptions Landing page linking
Social sharing        Meta viewport tag        Unique content titles
Keep your best digital content.

1.   SEO                      7.    Newsletters
2.   Images (alt tags)        8.    Event Calendar
3.   Blog content             9.    Product page
4.   Videos                            Meta tags
                                       Images (alt tags)
5.   Webinars
                                       Individual page tags
6.   Email alerts
                              10.   Affiliate links
Competitor 1   Competitor 4
Competitor 2   Competitor 5
Competitor 3   Competitor 6
Competitor 1
High site engagement   Blog integration   No mobile optimization
Leadership messaging   Zero Automation    Weak social integration
Social sharing         Poor SEO tagging   Landing pages w/ forms
Competitor 2
No blog or Community   Poor SEO efforts         Very engaged users
Mobile Optimized       No Brand persona         No marketing automation
Weak social presence   Landing pages w/ forms   Zero analytics usage
Competitor 3
Get automation usage    No known blog usage   Landing pages w/ forms
Weak mobile integration VERY good linking     Decent user engagement
No social sharing       Good Twitter usage    Good unique visits #
Competitor 4
Good product branding Poor linking strategy        Landing pages w/ forms
Blog integration; no RSS Mobile needs help         Poor visitor repetition
Great SEO tagging        Poor conversion tactics   Automation usage
TASC
Great product branding Worst index tagging   Good unique/no repeats
No social sharing      Very weak social      No analytics usage
Weak navigation        Poor conversions      Good blogging presence
Competitor 5
Tailors content to user Best linking authority   Decent user engagement
Thought leader message Best online PR usage      Messaging too broad
Poor individual pg tags Very weak conversions    No social sharing
Competitor 6
No blog                 Decent linking          Landing pages w/ forms
Not Mobile optimized    Good social integration Good lead generation
Not indexing invl pages Best user engagement Poor conversion
Identify Value Proposition
Design Site around Personas
Optimize for Search
Identify Calls-to-Action
Ongoing Content Strategy
   Experience
    ◦ Over 25 years in the employee benefits industry enables us to analyze today's market
      and predict tomorrow's. Rather than waste time on pitfalls of the past, we respond to
      trends of today…and design solutions for tomorrow.

   Relationships
    ◦ Relationships require understanding, and understanding begins with each individual.
      Our staff is a group of individuals with various backgrounds, interests, and beliefs.

   Flexibility
    ◦ We know that one size definitely does not fit all when it comes to benefit
      solutions, so we offer our users a wide range of system functions and capacities.

    ◦ All of our products are built to work in sync with each other no matter which
      solutions a client requires.
“(COMPANY) partners with
    (B2B Clients) to deliver
 world-class (solution) today…

…for the (offering) of tomorrow.”
“COMPANY is a (n) X consultancy.

We help clients deliver the most
powerful, easy-to-use OFFERING today
- while pursuing the SOLUTION of
tomorrow.”
   Persona 1: Website
    ◦ Build the first based demographics and holistic user buying
      behavior across the industry
   Persona 2: Communications
    ◦   Current value
    ◦   Predicted value
    ◦   Lifecycle stage
    ◦   By product
         (email & LPO)
         Search programs
   Document most search-valued pages

   Create a 301 Redirect Strategy
    ◦ This may be the most important step of retaining traffic and
      rankings


   Pick one or two keywords for EACH page

   Optimize header tags – AVOID company name as
    the first word of any of them
   eBooks & whitepapers

   New products & product purchases

   Email newsletter subscriptions

   Social Share buttons

   Free trial

   Consultation / demo
   Blog                                 Landing Pages & Calls-
    ◦ Sub-Nav into product                to-Action
      categories
                                         Add RSS subscription
   Social Media                         Shareability
    ◦ Twitter, Linkedin, YouTube, Sli
      deShare, Tumblr                    Analytics & CMS
                                          automation
    ◦ Use information-focused
      networks to drive draffic

    ◦ Facebook as a hub to direct
      traffic across channels
Questions?

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A Step-by-Step Guide to Website Redesign

  • 3.
  • 4.
  • 5.
  • 6. 1. Leads Generated 5. Domain Authority ◦ 3,000 – 4,000 (approx.) ◦ 41 (mozRANK) 2. Unique Visitors 6. Total Sales ◦ 2,233 / mo. ◦ $8MM (Hoovers) 3. Bounce Rate 7. SEO rankings ◦ 61.59 % ◦ #1 Keyword or Phrase? 4. Time on Site  Employee Benefits Software ◦ Share = 5.08 % ◦ 00:04:07
  • 7. Be found. Be clear. Be memorable. 1. Increase the Number of Visitors to the Site  Let’s face it, this is the reason for Redesign, isn’t it?  Use inbound marketing to increase channel presence and overall web traffic 2. Lead Gen & New Business  Establish industry need with useful, non-obtrusive content  Provide 90% of knowledge for free in content  Sell with the 10% offering needed to achieve results  Convert views into opt-in Sales leads
  • 8. Be found. Be clear. Be memorable. 3. Increase search rankings & results  Optimize site and individual page titles/descriptions  Use inbound marketing to increase channel presence and overall web traffic  Focus on 1-2 keywords for each page topic/page  Home Page = 3-5 maximum
  • 9. More Traffic = More Leads = More Business 60000 1.20% 8000 1.00% 0.80% 6000 Now 40000 Now Now 0.60% 4000 0.40% 20000 Q4 Q4 Q4 0.20% 2000 2012 2012 2012 0.00% 0 0 Conversion Rates Sales Leads Unique Visitors 35%  33%  80% 
  • 10. Increase new business by up to 28.8 % Traffic Conversion Rate New Leads • NOW: 37k • NOW: 0.9 % • NOW: 4000 • 2013: 50k • 2013: 1.2 % • 2013: 7200 • Up 35 % • Up 33 % • Up 80 %
  • 11. Increase number of new clients by 28.8% (average 2% lead-to-client conversion in one Fiscal year) New Business up 28.8% Conversion rate up 33% Web & Search Traffic up 80%
  • 12. Inventory of Assets Action items to improve User Search insights
  • 13. Needs Assessment 301 redirect needed Auto-discoverable RSS Sign-up CTAs Blog integration Unique page descriptions Landing page linking Social sharing Meta viewport tag Unique content titles
  • 14. Keep your best digital content. 1. SEO 7. Newsletters 2. Images (alt tags) 8. Event Calendar 3. Blog content 9. Product page 4. Videos  Meta tags  Images (alt tags) 5. Webinars  Individual page tags 6. Email alerts 10. Affiliate links
  • 15.
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  • 18. Competitor 1 Competitor 4 Competitor 2 Competitor 5 Competitor 3 Competitor 6
  • 19. Competitor 1 High site engagement Blog integration No mobile optimization Leadership messaging Zero Automation Weak social integration Social sharing Poor SEO tagging Landing pages w/ forms
  • 20. Competitor 2 No blog or Community Poor SEO efforts Very engaged users Mobile Optimized No Brand persona No marketing automation Weak social presence Landing pages w/ forms Zero analytics usage
  • 21. Competitor 3 Get automation usage No known blog usage Landing pages w/ forms Weak mobile integration VERY good linking Decent user engagement No social sharing Good Twitter usage Good unique visits #
  • 22. Competitor 4 Good product branding Poor linking strategy Landing pages w/ forms Blog integration; no RSS Mobile needs help Poor visitor repetition Great SEO tagging Poor conversion tactics Automation usage
  • 23. TASC Great product branding Worst index tagging Good unique/no repeats No social sharing Very weak social No analytics usage Weak navigation Poor conversions Good blogging presence
  • 24. Competitor 5 Tailors content to user Best linking authority Decent user engagement Thought leader message Best online PR usage Messaging too broad Poor individual pg tags Very weak conversions No social sharing
  • 25. Competitor 6 No blog Decent linking Landing pages w/ forms Not Mobile optimized Good social integration Good lead generation Not indexing invl pages Best user engagement Poor conversion
  • 26. Identify Value Proposition Design Site around Personas Optimize for Search Identify Calls-to-Action Ongoing Content Strategy
  • 27. Experience ◦ Over 25 years in the employee benefits industry enables us to analyze today's market and predict tomorrow's. Rather than waste time on pitfalls of the past, we respond to trends of today…and design solutions for tomorrow.  Relationships ◦ Relationships require understanding, and understanding begins with each individual. Our staff is a group of individuals with various backgrounds, interests, and beliefs.  Flexibility ◦ We know that one size definitely does not fit all when it comes to benefit solutions, so we offer our users a wide range of system functions and capacities. ◦ All of our products are built to work in sync with each other no matter which solutions a client requires.
  • 28. “(COMPANY) partners with (B2B Clients) to deliver world-class (solution) today… …for the (offering) of tomorrow.”
  • 29. “COMPANY is a (n) X consultancy. We help clients deliver the most powerful, easy-to-use OFFERING today - while pursuing the SOLUTION of tomorrow.”
  • 30. Persona 1: Website ◦ Build the first based demographics and holistic user buying behavior across the industry  Persona 2: Communications ◦ Current value ◦ Predicted value ◦ Lifecycle stage ◦ By product  (email & LPO)  Search programs
  • 31.
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  • 36. Document most search-valued pages  Create a 301 Redirect Strategy ◦ This may be the most important step of retaining traffic and rankings  Pick one or two keywords for EACH page  Optimize header tags – AVOID company name as the first word of any of them
  • 37. eBooks & whitepapers  New products & product purchases  Email newsletter subscriptions  Social Share buttons  Free trial  Consultation / demo
  • 38. Blog  Landing Pages & Calls- ◦ Sub-Nav into product to-Action categories  Add RSS subscription  Social Media  Shareability ◦ Twitter, Linkedin, YouTube, Sli deShare, Tumblr  Analytics & CMS automation ◦ Use information-focused networks to drive draffic ◦ Facebook as a hub to direct traffic across channels