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Talent Acquisition 3.0
Focus Areas
• People

– Shifting resources to enable talent communities and social media focus
– Developing TA Partners
– The Power of the Millennial Generation

• Process

– It’s all about the Candidate Experience
– Moving from Transaction to Engagement
– The new Recruiting Lifecycle

• Technology

– Branding and Social Media are Key Drivers

• Our Changing Role as Talent Acquisition Leaders
Social Media has
Transformed Recruiting
From Transaction Based to
Engagement Driven
Talent Acquisition 3.0
The Changing Landscape
Global Talent War
• Surplus of Jobs
• Shortage of Talent

Dynamic Shift in Candidate Attraction
•
•
•
•

From Transaction driven (Email, Phone, Job Boards) to Social Engagement
Candidate has more control and choices than ever
Everyone is a passive candidate
Building Talent Communities is more important than Candidate Pipelines

Talent Acquisition = HR Sales, Marketing, PR
• You and Your Team Own Employment Branding
• Promote Conversations and Engagement with Everyone
• Relationships Trump Transactions
Art

Science

Talent Acquisition
People

Process

Technology
People
Recruiter 2.0

Source

Select

Offer

Hire

Onboard
RECRUITER, 3.0
Listen

Connect

Engage
The Engaged Recruiter is adept at:

PR and
Messaging

Sales and
Marketing

Communication
and
Presentation
Skills

Recruiting
The Engaged Recruiter focuses on:

Promoting
Your
Employer
Brand and
Value
Proposition

Personal
Branding

Talent
Relationship
Management

Creating
Engagement
with Talent
Communities
Millennials are Changing How We Work

Invest in Them!!
Why Is This Important?
• Millennials will be 75% of U.S. Workforce
by 2025
• Millennials = 52% of U.S. Population
• Millennials (aka: Post 80’s) = 50% of
China’s Current Workforce
• 40% of Fortune 500 Co.’s
Will Retire Within Next 10 Years
• Millennials will move into Leadership
Roles Sooner & Younger…globally!
• Millennials will dictate how HR Technology
evolves
Process
The Candidate Experience – “Old School”

Look at
Website

See Ad

Apply

Wait. And Wait. And Wait
The Job Seeker Has More Control Than Ever!!

2/6/2014
Candidate Experience 3.0
Fishing is a Team Sport
Training

Candidate Experience

Events

• Behavioral
Interviewing
• Candidate
Appreciation Training
for All Employees
• Candidate Assessment
• Social Media
Recruiting

• Candidate Affinity – No
Candidate Left Behind!
• Survey Data to
Improve Experience
• Global Talent Mobility
and Workforce
Planning
• Integrated Talent
Management Lifecycle
• Employee Referral
Programs

• University Relations
• Diversity and Inclusion
• Veterans
• Women in
Technology
• Open House
• Meetups
• Crowd Sourcing
• Webinars
Technology
Talent Mgt.

• CRM – Candidate
Relationship Management
• Talent Marketing Platform
• Social Performance Metrics

Attraction

Engagement

• Social Collaboration
• Talent Networks
• Video Job Descriptions
• SEO

• Employee Referral Loyalty
Programs
• Employer Value Proposition
and Employment Brand
• TA Branding
• BU/Team/Manager Branding
• Leader Blogs
• Groups
The Recruiting Engine
Candidate Relationship Management

Data
Analytics

Search
Engine
Social Media
Optimization

Marketing
Platform

Talent Management Platform (ATS)
Talent Acquisition Leader 3.0

25
Leaders

Entrepreneurial
Customer Focused

Influencers

Our Role as TA Leaders
Set Vision and Direction
Collaborators
Change Agents
You are your company’s Chief HR Branding
Officer
Getting From 2.0 to 3.0

Define
Optimal
Future
State

Assess
Current
Operations

Identify
and
Prioritize
Gaps

Build the
Plan

Implement
the Plan
Talent Acquisition 3.0’s Evolving Capabilities
Moving Your Company from Transaction to Engagement

12 Months
• Transaction focused Recruiters
• Reliance on Job Boards
• Lack of Pipeline
• No Sourcing Strategy
• Limited Talent Management
Capabilities
• Little to no Social Recruiting
Capabilities
• Transaction focused

Today

• Hire Strong TA Partners
• Tight alignment with FA/HRBP
• Create Recruiting Champions
within BUs
• Drive Process Improvements
• Metrics and Reporting
• Design Attraction Strategy
• Leverage Social Media
• Drive Employee Engagement

• Linked Employer Value
Proposition, Employer Brand and
Talent Acquisition Strategy
• Integrated Social Media
Recruiting Strategy With
Focused Talent Communities
• Strong Workforce Planning
Strategy
• Meaningful TA Metrics –
customer sat driven
• Engagement Focused

Future

2/6/2014
Do You Want to Take Direction or Set
Direction?
Thank You
Resources
• http://www.ere.net/2011/06/14/a-vision-for-the-future-ofrecruitment-recruitment-3-0/
• http://markwadsley.blogspot.com/2012/04/talentacquisition-30.html
• http://www.forbes.com/sites/kevinkruse/2012/10/16/quot
es-on-leadership/
• http://www.ere.net/2013/03/26/need-a-person-to-runyour-recruiting-department-hire-an-entrepreneurialmanager/
• http://www.recruitingblogs.com/profiles/blogs/thecandidate-experience-are-companies-listening-infographic
• http://insidetmt.com/insidetmt-blog/item/recruitmentmarketing-platform-category.html

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The Keys to Building a Talent Acquisition Function

  • 2. Focus Areas • People – Shifting resources to enable talent communities and social media focus – Developing TA Partners – The Power of the Millennial Generation • Process – It’s all about the Candidate Experience – Moving from Transaction to Engagement – The new Recruiting Lifecycle • Technology – Branding and Social Media are Key Drivers • Our Changing Role as Talent Acquisition Leaders
  • 3. Social Media has Transformed Recruiting From Transaction Based to Engagement Driven
  • 4. Talent Acquisition 3.0 The Changing Landscape Global Talent War • Surplus of Jobs • Shortage of Talent Dynamic Shift in Candidate Attraction • • • • From Transaction driven (Email, Phone, Job Boards) to Social Engagement Candidate has more control and choices than ever Everyone is a passive candidate Building Talent Communities is more important than Candidate Pipelines Talent Acquisition = HR Sales, Marketing, PR • You and Your Team Own Employment Branding • Promote Conversations and Engagement with Everyone • Relationships Trump Transactions
  • 11. The Engaged Recruiter is adept at: PR and Messaging Sales and Marketing Communication and Presentation Skills Recruiting
  • 12. The Engaged Recruiter focuses on: Promoting Your Employer Brand and Value Proposition Personal Branding Talent Relationship Management Creating Engagement with Talent Communities
  • 13. Millennials are Changing How We Work Invest in Them!!
  • 14. Why Is This Important? • Millennials will be 75% of U.S. Workforce by 2025 • Millennials = 52% of U.S. Population • Millennials (aka: Post 80’s) = 50% of China’s Current Workforce • 40% of Fortune 500 Co.’s Will Retire Within Next 10 Years • Millennials will move into Leadership Roles Sooner & Younger…globally! • Millennials will dictate how HR Technology evolves
  • 16.
  • 17. The Candidate Experience – “Old School” Look at Website See Ad Apply Wait. And Wait. And Wait
  • 18. The Job Seeker Has More Control Than Ever!! 2/6/2014
  • 20. Fishing is a Team Sport Training Candidate Experience Events • Behavioral Interviewing • Candidate Appreciation Training for All Employees • Candidate Assessment • Social Media Recruiting • Candidate Affinity – No Candidate Left Behind! • Survey Data to Improve Experience • Global Talent Mobility and Workforce Planning • Integrated Talent Management Lifecycle • Employee Referral Programs • University Relations • Diversity and Inclusion • Veterans • Women in Technology • Open House • Meetups • Crowd Sourcing • Webinars
  • 22. Talent Mgt. • CRM – Candidate Relationship Management • Talent Marketing Platform • Social Performance Metrics Attraction Engagement • Social Collaboration • Talent Networks • Video Job Descriptions • SEO • Employee Referral Loyalty Programs • Employer Value Proposition and Employment Brand • TA Branding • BU/Team/Manager Branding • Leader Blogs • Groups
  • 23. The Recruiting Engine Candidate Relationship Management Data Analytics Search Engine Social Media Optimization Marketing Platform Talent Management Platform (ATS)
  • 24.
  • 26. Leaders Entrepreneurial Customer Focused Influencers Our Role as TA Leaders Set Vision and Direction Collaborators Change Agents
  • 27. You are your company’s Chief HR Branding Officer
  • 28. Getting From 2.0 to 3.0 Define Optimal Future State Assess Current Operations Identify and Prioritize Gaps Build the Plan Implement the Plan
  • 29. Talent Acquisition 3.0’s Evolving Capabilities Moving Your Company from Transaction to Engagement 12 Months • Transaction focused Recruiters • Reliance on Job Boards • Lack of Pipeline • No Sourcing Strategy • Limited Talent Management Capabilities • Little to no Social Recruiting Capabilities • Transaction focused Today • Hire Strong TA Partners • Tight alignment with FA/HRBP • Create Recruiting Champions within BUs • Drive Process Improvements • Metrics and Reporting • Design Attraction Strategy • Leverage Social Media • Drive Employee Engagement • Linked Employer Value Proposition, Employer Brand and Talent Acquisition Strategy • Integrated Social Media Recruiting Strategy With Focused Talent Communities • Strong Workforce Planning Strategy • Meaningful TA Metrics – customer sat driven • Engagement Focused Future 2/6/2014
  • 30. Do You Want to Take Direction or Set Direction?
  • 32. Resources • http://www.ere.net/2011/06/14/a-vision-for-the-future-ofrecruitment-recruitment-3-0/ • http://markwadsley.blogspot.com/2012/04/talentacquisition-30.html • http://www.forbes.com/sites/kevinkruse/2012/10/16/quot es-on-leadership/ • http://www.ere.net/2013/03/26/need-a-person-to-runyour-recruiting-department-hire-an-entrepreneurialmanager/ • http://www.recruitingblogs.com/profiles/blogs/thecandidate-experience-are-companies-listening-infographic • http://insidetmt.com/insidetmt-blog/item/recruitmentmarketing-platform-category.html

Editor's Notes

  1. Old school – post ad, view website, apply, wait…and wait…
  2. You don’t believe me?Think about it – all you had before was your resume – we spent the time and effort to find nice bonded paper Now you have multiple avenues of instant access – but how do you maximize that?
  3. Talent Acquisition 3.0 – see something interesting, look at FB for culture, blogs to learn more, glassdoor to see reviews, LinkedIn to check out hiring manager, etc