Brian Solis

brian solis innovation digital business cx marketing keynote speaker digital transformation social media customer experience transformation leadership user experience customer service keynote thought leader futurist experience customer altimeter group disruption book change management ux digital darwinism research ebook change social design future management technology digital marketing hr branding report media market research human resources wtf thought leadership customer journey speaker x retail trends gapingvoid expert employee experience digital anthropologist ex whitepaper generation c consumer salesforce digital business ceo cdo culture executive employee engagement ai artificial intelligence ecommerce etail cmo uber facebook futureof moment of truth social business sales relationships linkedin engagement strategy presentation community motivation leadership development snapchat instagram storytelling storyteller cxo c-suite digital anthropology service innovation getabstract lifescale digital strategy amazon ui it cio journey silicon valley music bitcoin hollywood omnichannel interview infographic google zmot influencer pr free state brand art inspire disruptive inspirational leader economics klout digital distractions consumerism economy covid19 design innovation change agents narrative culture design modernization research report brand innovator innovator experience design brian sois export digital sociology net promoter score customer engagement success summary mindset author speech lyft enterprise personalization modern commerce services dcx society positivity addiction wellness machine learning creativity automation stages prophet hospitality travel list healthcare detox jessica glass experiential mobile context artistry digital disruption business as usual framework ibm email channel drones sharing economy 2016 tech purpose iot morale fmot insights charlene li employee relationship economics hugh macleod burberry briansolis survey guru lead manifesto geneva lift influence twitter sxsw advertising b2b review education business model end of business as usual customer centricity customer company wordpress harvard business review hbr turkey fast company chro corporate culture innovate visionary history story arc writer's journey memo the memo joseph campbell george lucas lion king start wars disney pixar hero hero with a thousand faces hero's journey christopher vogler défi etherium crypto kevin rose fake news de tijd web 2.0 decentralized decentraler belgium web3 digital wellness darwinism great reset great resignation persuasion user interface context marketing mobile marketing mobile design mobile ux mobile-only mobile-first post-pandemic economy economic development economic disruption creative disruption linda yueh economist pandemic cover story event events event marketing trade show tradeshow exhibitor digital prophet customer first visual learner visual learning visual learning dani saveker personal transformation gratitude social dilemma work from home productivity happiness self-help self-care self-improvement selfimprovement content marketing stories b2b2c b2b2b programming partner dx cloud amazon web sevices web aws digital transformtion digital day tiktok press futurism internet geneve search engine marketing search engine optimization seo digital media generation n novel economy novel coronavirus music business doordash restaurant qsr grocery time retail innovation apps delivery curbside bopis rakuten ready now economy future of retail music industry brands recording entertainment s curve intermediate-scale noise noisy nisq coe center of excellence quantum computing quantum mumbai india nasscom ott tv future of tv location intelligence 5g 2020 coaching retailmenottumi vivaldi nordstrom stich fix stichfix nespresso target jcpenny sears neiman marcus sephora six stages design thinking stakeholders shareholders board of directors market research reports influence 2.0 traackr influencer marketing infuence hotel hotelier tourism guest sabre guest experience touchpoint cartoonist executives jostle competition industrial revolution changemanagement market report global state of emea asia china success factors consulting opposite modern customers digital experience service design support customers funnel teleperformance social business forum social business forum x milan culture 2.0 nose dive digital sociologist sociology personal branding reputation credit credit score black mirror social currencies social currency escooter scooter bird lime electric vehicle ev autonomous electricity formula formula e enel enelfocuson transportation e-mobility emobility climate change environment value measurement roi nps clv social referral value best-seller chapter bonus what's the future of business growth experience innovation highlights international presenter smot abstract future of business perspective futureproof blogger award-winning anthropology personal saopaulo brazil bestseller plenary digital anthroplogy persuasive design social network portuguese empathy empatía kodak netflix blockbuster darwinist obsolete remote control albert einstein eaas oracle iteration genesys playbook blueprint future shock airbnb marketplace marketplaces kahuna contact centre provider service contact center operator behavior fcx demographic division humanity generation x mature boomer generation z generation y centannial millennial facade digital detox control mindfullness mindful health dark side jobs business intelligence robot robotics architecture hcd human centered design chatbot spanish seis etapas de la transformación digital español joseph gelman transformación digital bx mapping mall shopping shopper customer relationship management travel and tourism wirtschaftsblatt best top traveller traveler moments of truth products finance internet of things 2018 2017 letter thank you wiley screen jaimy szymanski crm contract contextual marketing online onestop label sony pandora spotify streaming midem royalty cognizant connected decision cycle omni-channel smartfocus instacart makerbot blablacar skully oculus andela unicorn magic leap slack wearepopup yik yak startup cyber security mobile payments 2015 movies attribution cision vocus public relations leweb14 2014 paris platform leweb ecosystem entrepreneur startup vision gina trapani anil dash thinkup quotes prezly gallop human capital think umot digital influence study communication brian soils corp comms creative smb funny catroons entreprise pivot conference social media marketing pivot social media strategy tim ferris gary vaynerchuk slideshare guy kawasaki moments mekanism truth social capital personal brand peerindex spam adly celebrity sponsored justin bieber tweets jon chu charlie sheen huddle dell