SlideShare a Scribd company logo
1 of 10
8 Great Ways an Outbound Call Center Can Improve Sales Barry Rosen The Pursuit Group, Inc.
1. Research leads ,[object Object],[object Object],[object Object],[object Object]
2. Pre-qualify leads Defined  Issues High  Priority
3. Follow up a trigger event ,[object Object],[object Object],[object Object]
4. Nurture during inactive buying period Inactive Lead No  Call Center Inactive Lead Call Center Active Lead Inactive Lead OR…
5. Measure customer satisfaction ,[object Object],[object Object]
6.  New service notification Call  Center
7. Timed awareness Delivery Renewal Contact Contact Contact
8. At-risk customer outreach
866-4-PURSUE www.thepursuitgroup.com [email_address]

More Related Content

Viewers also liked

Inbound vs. Outbound the Marketing Battle that Could cost your Entire Revenue...
Inbound vs. Outbound the Marketing Battle that Could cost your Entire Revenue...Inbound vs. Outbound the Marketing Battle that Could cost your Entire Revenue...
Inbound vs. Outbound the Marketing Battle that Could cost your Entire Revenue...Radius
 
Using Top-Producer Analysis to Improve Sales Results
Using Top-Producer Analysis to Improve Sales ResultsUsing Top-Producer Analysis to Improve Sales Results
Using Top-Producer Analysis to Improve Sales ResultsMike Kunkle
 
WHO TO TARGET & HOW TO IMPROVE YOUR SALES FORECASTING [INBOUND 2014]
WHO TO TARGET & HOW TO IMPROVE YOUR SALES FORECASTING [INBOUND 2014]WHO TO TARGET & HOW TO IMPROVE YOUR SALES FORECASTING [INBOUND 2014]
WHO TO TARGET & HOW TO IMPROVE YOUR SALES FORECASTING [INBOUND 2014]HubSpot
 
Ginsbourg.Com - Performance and load test script template 1.2
Ginsbourg.Com - Performance and load test script template 1.2Ginsbourg.Com - Performance and load test script template 1.2
Ginsbourg.Com - Performance and load test script template 1.2Shay Ginsbourg
 
Call to-action templates by hubspot
Call to-action templates by hubspotCall to-action templates by hubspot
Call to-action templates by hubspotTushar Jain
 
-Operational Productivity Of The Call Centers-Making infrastructure decisions...
-Operational Productivity Of The Call Centers-Making infrastructure decisions...-Operational Productivity Of The Call Centers-Making infrastructure decisions...
-Operational Productivity Of The Call Centers-Making infrastructure decisions...akbb
 
Music video script_template 1
Music video script_template 1Music video script_template 1
Music video script_template 1Joe Hayes
 
Auto Dialer
Auto DialerAuto Dialer
Auto DialerATS TEL
 
Call Center Scorecarding
Call Center ScorecardingCall Center Scorecarding
Call Center ScorecardingSpectrum
 

Viewers also liked (10)

Inbound vs. Outbound the Marketing Battle that Could cost your Entire Revenue...
Inbound vs. Outbound the Marketing Battle that Could cost your Entire Revenue...Inbound vs. Outbound the Marketing Battle that Could cost your Entire Revenue...
Inbound vs. Outbound the Marketing Battle that Could cost your Entire Revenue...
 
Using Top-Producer Analysis to Improve Sales Results
Using Top-Producer Analysis to Improve Sales ResultsUsing Top-Producer Analysis to Improve Sales Results
Using Top-Producer Analysis to Improve Sales Results
 
WHO TO TARGET & HOW TO IMPROVE YOUR SALES FORECASTING [INBOUND 2014]
WHO TO TARGET & HOW TO IMPROVE YOUR SALES FORECASTING [INBOUND 2014]WHO TO TARGET & HOW TO IMPROVE YOUR SALES FORECASTING [INBOUND 2014]
WHO TO TARGET & HOW TO IMPROVE YOUR SALES FORECASTING [INBOUND 2014]
 
Ginsbourg.Com - Performance and load test script template 1.2
Ginsbourg.Com - Performance and load test script template 1.2Ginsbourg.Com - Performance and load test script template 1.2
Ginsbourg.Com - Performance and load test script template 1.2
 
15augcoppacket
15augcoppacket15augcoppacket
15augcoppacket
 
Call to-action templates by hubspot
Call to-action templates by hubspotCall to-action templates by hubspot
Call to-action templates by hubspot
 
-Operational Productivity Of The Call Centers-Making infrastructure decisions...
-Operational Productivity Of The Call Centers-Making infrastructure decisions...-Operational Productivity Of The Call Centers-Making infrastructure decisions...
-Operational Productivity Of The Call Centers-Making infrastructure decisions...
 
Music video script_template 1
Music video script_template 1Music video script_template 1
Music video script_template 1
 
Auto Dialer
Auto DialerAuto Dialer
Auto Dialer
 
Call Center Scorecarding
Call Center ScorecardingCall Center Scorecarding
Call Center Scorecarding
 

More from Barry Rosen

8 Great Ways To Jump Start Sales
8 Great Ways To Jump Start Sales8 Great Ways To Jump Start Sales
8 Great Ways To Jump Start SalesBarry Rosen
 
8 Great Tips for Using Referral Sources More Effectively
8 Great Tips for Using Referral Sources More Effectively8 Great Tips for Using Referral Sources More Effectively
8 Great Tips for Using Referral Sources More EffectivelyBarry Rosen
 
8 Great Places to Add Creativity to the Sales Cycle
8 Great Places to Add Creativity to the Sales Cycle8 Great Places to Add Creativity to the Sales Cycle
8 Great Places to Add Creativity to the Sales CycleBarry Rosen
 
8 Great Sales Initiatives You Can Complete in a Day
8 Great Sales Initiatives You Can Complete in a Day8 Great Sales Initiatives You Can Complete in a Day
8 Great Sales Initiatives You Can Complete in a DayBarry Rosen
 
8 Critical Sales Competencies and How to Improve Them
8 Critical Sales Competencies and How to Improve Them8 Critical Sales Competencies and How to Improve Them
8 Critical Sales Competencies and How to Improve ThemBarry Rosen
 
8 Great Ways to Improve Sales through a Channel Network
8 Great Ways to Improve Sales through a Channel Network8 Great Ways to Improve Sales through a Channel Network
8 Great Ways to Improve Sales through a Channel NetworkBarry Rosen
 
8 Great Ways to Leverage Your CEO Throughout the Sales Cycle
8 Great Ways to Leverage Your CEO Throughout the Sales Cycle8 Great Ways to Leverage Your CEO Throughout the Sales Cycle
8 Great Ways to Leverage Your CEO Throughout the Sales CycleBarry Rosen
 

More from Barry Rosen (7)

8 Great Ways To Jump Start Sales
8 Great Ways To Jump Start Sales8 Great Ways To Jump Start Sales
8 Great Ways To Jump Start Sales
 
8 Great Tips for Using Referral Sources More Effectively
8 Great Tips for Using Referral Sources More Effectively8 Great Tips for Using Referral Sources More Effectively
8 Great Tips for Using Referral Sources More Effectively
 
8 Great Places to Add Creativity to the Sales Cycle
8 Great Places to Add Creativity to the Sales Cycle8 Great Places to Add Creativity to the Sales Cycle
8 Great Places to Add Creativity to the Sales Cycle
 
8 Great Sales Initiatives You Can Complete in a Day
8 Great Sales Initiatives You Can Complete in a Day8 Great Sales Initiatives You Can Complete in a Day
8 Great Sales Initiatives You Can Complete in a Day
 
8 Critical Sales Competencies and How to Improve Them
8 Critical Sales Competencies and How to Improve Them8 Critical Sales Competencies and How to Improve Them
8 Critical Sales Competencies and How to Improve Them
 
8 Great Ways to Improve Sales through a Channel Network
8 Great Ways to Improve Sales through a Channel Network8 Great Ways to Improve Sales through a Channel Network
8 Great Ways to Improve Sales through a Channel Network
 
8 Great Ways to Leverage Your CEO Throughout the Sales Cycle
8 Great Ways to Leverage Your CEO Throughout the Sales Cycle8 Great Ways to Leverage Your CEO Throughout the Sales Cycle
8 Great Ways to Leverage Your CEO Throughout the Sales Cycle
 

Recently uploaded

8447779800, Low rate Call girls in Uttam Nagar Delhi NCR
8447779800, Low rate Call girls in Uttam Nagar Delhi NCR8447779800, Low rate Call girls in Uttam Nagar Delhi NCR
8447779800, Low rate Call girls in Uttam Nagar Delhi NCRashishs7044
 
Market Sizes Sample Report - 2024 Edition
Market Sizes Sample Report - 2024 EditionMarket Sizes Sample Report - 2024 Edition
Market Sizes Sample Report - 2024 EditionMintel Group
 
Fordham -How effective decision-making is within the IT department - Analysis...
Fordham -How effective decision-making is within the IT department - Analysis...Fordham -How effective decision-making is within the IT department - Analysis...
Fordham -How effective decision-making is within the IT department - Analysis...Peter Ward
 
Organizational Structure Running A Successful Business
Organizational Structure Running A Successful BusinessOrganizational Structure Running A Successful Business
Organizational Structure Running A Successful BusinessSeta Wicaksana
 
Innovation Conference 5th March 2024.pdf
Innovation Conference 5th March 2024.pdfInnovation Conference 5th March 2024.pdf
Innovation Conference 5th March 2024.pdfrichard876048
 
Ten Organizational Design Models to align structure and operations to busines...
Ten Organizational Design Models to align structure and operations to busines...Ten Organizational Design Models to align structure and operations to busines...
Ten Organizational Design Models to align structure and operations to busines...Seta Wicaksana
 
Darshan Hiranandani [News About Next CEO].pdf
Darshan Hiranandani [News About Next CEO].pdfDarshan Hiranandani [News About Next CEO].pdf
Darshan Hiranandani [News About Next CEO].pdfShashank Mehta
 
Marketplace and Quality Assurance Presentation - Vincent Chirchir
Marketplace and Quality Assurance Presentation - Vincent ChirchirMarketplace and Quality Assurance Presentation - Vincent Chirchir
Marketplace and Quality Assurance Presentation - Vincent Chirchirictsugar
 
Financial-Statement-Analysis-of-Coca-cola-Company.pptx
Financial-Statement-Analysis-of-Coca-cola-Company.pptxFinancial-Statement-Analysis-of-Coca-cola-Company.pptx
Financial-Statement-Analysis-of-Coca-cola-Company.pptxsaniyaimamuddin
 
Cyber Security Training in Office Environment
Cyber Security Training in Office EnvironmentCyber Security Training in Office Environment
Cyber Security Training in Office Environmentelijahj01012
 
APRIL2024_UKRAINE_xml_0000000000000 .pdf
APRIL2024_UKRAINE_xml_0000000000000 .pdfAPRIL2024_UKRAINE_xml_0000000000000 .pdf
APRIL2024_UKRAINE_xml_0000000000000 .pdfRbc Rbcua
 
Call Us 📲8800102216📞 Call Girls In DLF City Gurgaon
Call Us 📲8800102216📞 Call Girls In DLF City GurgaonCall Us 📲8800102216📞 Call Girls In DLF City Gurgaon
Call Us 📲8800102216📞 Call Girls In DLF City Gurgaoncallgirls2057
 
Annual General Meeting Presentation Slides
Annual General Meeting Presentation SlidesAnnual General Meeting Presentation Slides
Annual General Meeting Presentation SlidesKeppelCorporation
 
Unlocking the Future: Explore Web 3.0 Workshop to Start Earning Today!
Unlocking the Future: Explore Web 3.0 Workshop to Start Earning Today!Unlocking the Future: Explore Web 3.0 Workshop to Start Earning Today!
Unlocking the Future: Explore Web 3.0 Workshop to Start Earning Today!Doge Mining Website
 
Global Scenario On Sustainable and Resilient Coconut Industry by Dr. Jelfina...
Global Scenario On Sustainable  and Resilient Coconut Industry by Dr. Jelfina...Global Scenario On Sustainable  and Resilient Coconut Industry by Dr. Jelfina...
Global Scenario On Sustainable and Resilient Coconut Industry by Dr. Jelfina...ictsugar
 
Kenya Coconut Production Presentation by Dr. Lalith Perera
Kenya Coconut Production Presentation by Dr. Lalith PereraKenya Coconut Production Presentation by Dr. Lalith Perera
Kenya Coconut Production Presentation by Dr. Lalith Pereraictsugar
 
(Best) ENJOY Call Girls in Faridabad Ex | 8377087607
(Best) ENJOY Call Girls in Faridabad Ex | 8377087607(Best) ENJOY Call Girls in Faridabad Ex | 8377087607
(Best) ENJOY Call Girls in Faridabad Ex | 8377087607dollysharma2066
 
Cybersecurity Awareness Training Presentation v2024.03
Cybersecurity Awareness Training Presentation v2024.03Cybersecurity Awareness Training Presentation v2024.03
Cybersecurity Awareness Training Presentation v2024.03DallasHaselhorst
 

Recently uploaded (20)

8447779800, Low rate Call girls in Uttam Nagar Delhi NCR
8447779800, Low rate Call girls in Uttam Nagar Delhi NCR8447779800, Low rate Call girls in Uttam Nagar Delhi NCR
8447779800, Low rate Call girls in Uttam Nagar Delhi NCR
 
Market Sizes Sample Report - 2024 Edition
Market Sizes Sample Report - 2024 EditionMarket Sizes Sample Report - 2024 Edition
Market Sizes Sample Report - 2024 Edition
 
Fordham -How effective decision-making is within the IT department - Analysis...
Fordham -How effective decision-making is within the IT department - Analysis...Fordham -How effective decision-making is within the IT department - Analysis...
Fordham -How effective decision-making is within the IT department - Analysis...
 
Organizational Structure Running A Successful Business
Organizational Structure Running A Successful BusinessOrganizational Structure Running A Successful Business
Organizational Structure Running A Successful Business
 
Innovation Conference 5th March 2024.pdf
Innovation Conference 5th March 2024.pdfInnovation Conference 5th March 2024.pdf
Innovation Conference 5th March 2024.pdf
 
Ten Organizational Design Models to align structure and operations to busines...
Ten Organizational Design Models to align structure and operations to busines...Ten Organizational Design Models to align structure and operations to busines...
Ten Organizational Design Models to align structure and operations to busines...
 
Darshan Hiranandani [News About Next CEO].pdf
Darshan Hiranandani [News About Next CEO].pdfDarshan Hiranandani [News About Next CEO].pdf
Darshan Hiranandani [News About Next CEO].pdf
 
Marketplace and Quality Assurance Presentation - Vincent Chirchir
Marketplace and Quality Assurance Presentation - Vincent ChirchirMarketplace and Quality Assurance Presentation - Vincent Chirchir
Marketplace and Quality Assurance Presentation - Vincent Chirchir
 
Financial-Statement-Analysis-of-Coca-cola-Company.pptx
Financial-Statement-Analysis-of-Coca-cola-Company.pptxFinancial-Statement-Analysis-of-Coca-cola-Company.pptx
Financial-Statement-Analysis-of-Coca-cola-Company.pptx
 
Cyber Security Training in Office Environment
Cyber Security Training in Office EnvironmentCyber Security Training in Office Environment
Cyber Security Training in Office Environment
 
APRIL2024_UKRAINE_xml_0000000000000 .pdf
APRIL2024_UKRAINE_xml_0000000000000 .pdfAPRIL2024_UKRAINE_xml_0000000000000 .pdf
APRIL2024_UKRAINE_xml_0000000000000 .pdf
 
Call Us 📲8800102216📞 Call Girls In DLF City Gurgaon
Call Us 📲8800102216📞 Call Girls In DLF City GurgaonCall Us 📲8800102216📞 Call Girls In DLF City Gurgaon
Call Us 📲8800102216📞 Call Girls In DLF City Gurgaon
 
Annual General Meeting Presentation Slides
Annual General Meeting Presentation SlidesAnnual General Meeting Presentation Slides
Annual General Meeting Presentation Slides
 
Unlocking the Future: Explore Web 3.0 Workshop to Start Earning Today!
Unlocking the Future: Explore Web 3.0 Workshop to Start Earning Today!Unlocking the Future: Explore Web 3.0 Workshop to Start Earning Today!
Unlocking the Future: Explore Web 3.0 Workshop to Start Earning Today!
 
Global Scenario On Sustainable and Resilient Coconut Industry by Dr. Jelfina...
Global Scenario On Sustainable  and Resilient Coconut Industry by Dr. Jelfina...Global Scenario On Sustainable  and Resilient Coconut Industry by Dr. Jelfina...
Global Scenario On Sustainable and Resilient Coconut Industry by Dr. Jelfina...
 
Call Us ➥9319373153▻Call Girls In North Goa
Call Us ➥9319373153▻Call Girls In North GoaCall Us ➥9319373153▻Call Girls In North Goa
Call Us ➥9319373153▻Call Girls In North Goa
 
Enjoy ➥8448380779▻ Call Girls In Sector 18 Noida Escorts Delhi NCR
Enjoy ➥8448380779▻ Call Girls In Sector 18 Noida Escorts Delhi NCREnjoy ➥8448380779▻ Call Girls In Sector 18 Noida Escorts Delhi NCR
Enjoy ➥8448380779▻ Call Girls In Sector 18 Noida Escorts Delhi NCR
 
Kenya Coconut Production Presentation by Dr. Lalith Perera
Kenya Coconut Production Presentation by Dr. Lalith PereraKenya Coconut Production Presentation by Dr. Lalith Perera
Kenya Coconut Production Presentation by Dr. Lalith Perera
 
(Best) ENJOY Call Girls in Faridabad Ex | 8377087607
(Best) ENJOY Call Girls in Faridabad Ex | 8377087607(Best) ENJOY Call Girls in Faridabad Ex | 8377087607
(Best) ENJOY Call Girls in Faridabad Ex | 8377087607
 
Cybersecurity Awareness Training Presentation v2024.03
Cybersecurity Awareness Training Presentation v2024.03Cybersecurity Awareness Training Presentation v2024.03
Cybersecurity Awareness Training Presentation v2024.03
 

8 Great Ways An Outbound Call Center Can Improve Sales

Editor's Notes

  1. Hi…I’m Barry Rosen. Thanks for viewing this presentation on 8 Great Ways an Outbound Call Center Can Improve Your Sales. High performing sales organizations have many types of interaction with their customers and prospects. Done well, these interactions work together to make sales and customer retention efforts effective and efficient. To help our clients, we at the Pursuit Group developed an outbound call center program. Here are eight ways such a program can be used to improve sales at your organization.