GUIDELINES ON USEFUL FORMS IN FREIGHT FORWARDING (F) Danny Diep Toh MBA.pdf
Leadership and communications
1. Winning the Leadership Game:
10 Tips to
Improving Leadership
and Communications
Presenter: Bianca Shelby
™
with Bianca Shelby
2. Seminar Outline
• Dynamic Leadership
• The Image of a Dynamic Leader
• Leadership and Communications
• 10 Tips to Improving Leadership and
Communications
™
with Bianca Shelby
3. The Dynamic Leader
• How Do You Define Leadership….?
• Good Leaders vs. Dynamic Leaders
5 Traits of an Exemplary Leader
• Challenge the Process
• Inspire a Shared Vision
• Enable Others to Act
• Model the Way
• Encourage the Heart
™
with Bianca Shelby
4. The Image of a Dynamic Leader
• Image
– Professional Appearance
• Business vs. Business Casual
– Good Personal Grooming
• Attitude
– Exhibit Confidence - Winner Mentality
– Good Self-esteem - People Person
• Presence
™
with Bianca Shelby
5. Leadership and Communication
– Why is communication so important in
leadership?
• Communication facilitates the leadership
process
– How should you communicate as a leader?
Vision
Plan
Delegate
Motivate/Coach
™
with Bianca Shelby
6. Leadership and Communications
The Communications Process
– Sender/Receiver
– Simply constantly
– Three elements propel your leadership
communications:
• Speaking Speaking
• Listening
• Learning
Listening Learning
™
with Bianca Shelby
7. 10 Tips to Improve Leadership and
Communications
1. Communicate Effectively
– Simplify Constantly
– Over Communicate
– Barriers to Communications
• Culture/Background/Bias • Noise
• Ourselves • Stress
• Perception • Message
• Environmental
™
with Bianca Shelby
8. 10 Tips to Improve Leadership and
Communications
2. Think Strategic….
– Ability to think ahead of the curve
– Anticipate/visualize your next move and the
move of your competition
SWOT Analysis
Weaknesses
Strenghts
Opportunity Threats
™
with Bianca Shelby
9. 10 Tips to Improve Leadership and
Communications
3. Develop a Plan
– Understand the Vision
– Identify Goals & Objectives
– Stay Focused and Committed to the Vision
– Manage the Process
™
with Bianca Shelby
10. 10 Tips to Improve Leadership and
Communications
4. Stay Focused – Keep Your Eye on the Prize
– Major objective of leadership:
Do the essential things well.
• Be Proactive. (Do through action.)
• Reduce Complexity. (Concentrate effort on the basic
critical tasks, the essential things.)
• Seek Improvement. (Get the essential things done
better!)
™
with Bianca Shelby
11. 10 Tips to Improve Leadership and
Communications
5. Build the Know-Like-Trust Factor
– Trust is an important element of great
leadership
– Create a team spirit
– Unleash the creativity of the team members
– Think quality vs. quantity
How to:
• Team building activities
™
with Bianca Shelby
12. 10 Tips to Improve Leadership and
Communications
6. Release the Potential of the People
– Lead by example
– Know the goals of the people you are
leading
7. Persuade Team Members to Action
– What are some ways to do that?
™
with Bianca Shelby
13. 10 Tips to Improve Leadership and
Communications
8. Reward a Great Job
• Pay attention to Accomplishments
• Acknowledge team member success in front
of their peers
9. Cultivate Enthusiasm
– Keep it Fun
™
with Bianca Shelby
14. 10 Tips to Improve Leadership and
Communications
10. Leaders Learn Constantly
– Develop you!
– Know your strengths and weaknesses and
work on them
– Learn how to teach others
™
with Bianca Shelby
15. Tips at Winning @ the
Leadership Game
1. Communicate Effectively
2. Think Strategic
3. Develop a Plan
4. Stay Focused – Keep Your Eye on the Prize
5. Build the Know-Like-Trust Factor
6. Release the Potential of the People
7. Persuade Team Member to Action
8. Reward a Great Job
9. Cultivate Enthusiasm
10. Learn Constantly
™
with Bianca Shelby