1. The cure for blood cancers is in the hands of ordinary people.
Erica, donor
Luke, transplant recipient

2. About Be The Match
For people with life-threatening
blood cancers like leukemia
and lymphoma or other
diseases, a cure exists.
Be The Match connects
patients with their donor
match for a life-saving
marrow or umbilical
cord blood transplant.
2
Henry, transplant recipient

3. Bone Marrow Transplantation
Bone marrow is the soft, blood-forming tissue that fills the
cavities of bones. Marrow is responsible for making blood-
forming stem cells that turn into white blood cells, red blood
cells and platelets.
A marrow transplant replaces the patient’s diseased marrow
with healthy blood-forming cells from a closely matched donor
or umbilical cord blood.
3

4. Diseases Treated by Cellular Therapy
Transplant*
• Leukemias and Lymphomas
• Multiple Myeloma
• Severe Aplastic Anemia
• Immunodeficiency syndromes
• Hemoglobinopathies, including Sickle Cell Disease
• Myelodysplastic and myeloproliferative disorders
• Other emerging indications
*over 75 diseases in total
4

5. They depend on the
Be The Match Registry®
to find an unrelated donor
or cord blood unit.
5
Zalika, (l) received a life-saving marrow transplant
from her donor, Tinisha (r).
70% of patients who need a transplant do
not have a matching donor in their family

6. As a leader in marrow and
cord blood transplantation:
Be The Match supports every aspect of the transplant
process
• Patient and family support
• Physician education and services
• Research to advance the science of transplantation
• Donor and cord blood recruitment
• Network support for the transplant community
6

7. We help physicians by providing:
• Access to more than
20.5 million donors
and more than
590,000 cord blood
units worldwide
• Scientific expertise
to help select the
best donor or cord
blood unit
• Ongoing education
on advances in
transplant and
patient care
7

8. We advance transplant science
through our research arm, CIBMTR
®
(Center for International Blood and
Marrow Transplant Research)
• Improved matching: making it
easier and faster to find the best
donor or cord blood unit
• Improved timing: earlier transplant
is leading to better outcomes
• Advances in treatment: making
transplant a better option for
patients 51-75 years old.
8

9. Through Be The Match,
we recruit people who want to save a life.
• More than 626,000 potential donors were added to the registry
last year.
• We added more than 20,800 cord blood units.
• 42% of new registry members are racially and ethnically diverse,
which increases all patients’ chances of finding a match.
9

10. Blood-forming cells used in transplant
come from three sources:
Bone marrow is a spongy tissue found
inside larger bones. Doctors remove the
bone marrow from a donor's hip bone in a
surgical procedure using sterile needles
and syringes.
10
Elias(l) transplant recipient

11. Blood-forming cell sources:
11
Peripheral blood stem cells (PBSC) are cells found in the bloodstream.
To donate PBSC, a donor is given shots that make more blood-forming
cells move into the circulating blood.
The donor’s blood is
removed through a
needle in one arm and
passed through a
machine that
separates out the
blood-forming cells.
The remaining blood
is returned to the
donor.

12. Blood-forming cell sources:
Umbilical cord blood is
collected from the umbilical
cord and placenta after a
baby is born. This blood
contains a large number of
blood-forming cells. The
donated cord blood is frozen
and stored at a cord blood
bank for future use.
12

13. 1313
Be The Match Registry
®
is the largest and
most diverse donor registry in the world.
• More than 10.5 million potential
adult donors
• Nearly 185,000 cord blood units
“Minority” includes donors who identified their race or
ethnicity as:
– American Indian or Alaska Native
– Asian
– Black or African American
– Hispanic or Latino
– Native Hawaiian or Other Pacific Islander
Source: National Marrow Donor Program FY 2012
Adult Donors
Cord Blood Units

14. We have facilitated more than
55,000 transplants since 1987
14
Transplants by Cell Source

15. Our Network of worldwide Partners
15
Be The Match is the hub of
a global transplant network
including partner centers
throughout the U.S.
as well as centers
and registries
in 41 countries.

16. 16
International Activity
• 45% of transplants we facilitate have either
an international donor or recipient
• More than 20.5 million potential adult donors
and more than 590,000 cord blood units
available worldwide

17. We will continue to:
• Increase recruitment and
availability of adult donors,
and cord blood units.
• Help all patients get the
transplant they need, when
they need it.
• Improve outcomes through
advances in research and
clinical practice.
17
Future Goals
Teresa, (l) received a life-saving marrow
transplant from her donor, Lydia (r).

18. MISSION
10,000 TX PER YEAR BY 2015
GLOBALACCESS
STAKEHOLDER
EXPERIENCE
RESEARCH&
INNOVATION
ORGANIZATIONAL
EXCELLENCE
STAKEHOLDERS
FINANCIAL PERFORMANCE
AND STEWARDSHIP
PROCESSES
PEOPLE, KNOWLEDGE
AND TECHNOLOGY
Scorecard Perspectives
Be The Match - Strategic Themes
Vision in Action
Our Balanced Scorecard

19. Stakeholders
Financial
Performance
& Stewardship
Processes
People,
Knowledge
& Technology
6. Enhance
availability and
access to all cell
sources
1. Successfully serve
all patients in need of
cellular transplantation
7. Advance research
in cellular
transplantation
3. Enable
stakeholders to make
optimal decisions by
providing information
and resources
NMDP - VISION INTO ACTION
Mission: Saving lives with Cellular Therapy through Science, Service and Support
Meeting the need for 10,000 transplants per year by 2015
8. Strategically
develop, maintain and
leverage relationships
for a complex and
changing environment
5. Improve use of
resources and cost
effectiveness
10. Enhance
open, effective,
and efficient
communications
2. Maximize appeal and
value of NMDP to
donors, volunteers,
contributors, and
supporters
9. Improve process
efficiency and
quality practices
11. Optimize
technology,
business systems
and facilities
4. Grow and
diversify financial
resources
12. Attract, engage,
develop and retain
effective and diverse
people committed to
the core values people
Themes: Global Access and Acceptance Deliver Stakeholder Experience Research and Innovation Culture of Excellence

20. Stakeholders
Financial
Performance
& Stewardship
Processes
People, Knowledge
& Technology
1. Increase
Confidence in
Cellular Treatment
and Commitment to
NMDP
5. Optimize
Financial
Relationships
6. Grow the
Right
Relationships
8. Improve
Cell Source
Selection
3. Develop Donor
Delight
7. Improve
Information
Analysis &
Knowledge Sharing
4. Realize an
Exceptional
Search
Experience
2. Increase
Partner Impact
9. Attract,
Engage &
Maximize
Potential of
Skilled Staff
10. Promote a
Quality
Culture &
Environment
11. Align
Systems with
Business
Structure
Theme: Deliver Excellent Stakeholder Experience
Effectively deliver the right cellular therapies world-wide at the right time
to all patients in need with respect and gratitude to donors.

21. Stakeholders
Financial
Performance
& Stewardship
Processes
People, Knowledge
& Technology
7. Influence
Gatekeepers
2. Increase Global
Access to Cellular
and Transplant
Therapies
5. Expand
Effective
Global
Partnerships
3. Increase Global
Acceptance of
Cellular and
Transplant Therapies
Theme: Global Access & Acceptance
Increased global access to and acceptance of cellular and transplant therapies for
patients and those who act in their behalf.
8. Improve
the Quality
of Business
Processes
9. Strengthen
Relationships with
Patients and
Those Who Act in
Their Behalf
10. Align
Resources
with Strategy
1. Decrease
Complexity of the
Cellular &
Transplant and
Therapies Journey
6. Establish NMDP
as the Public
Authority for Cellular
and Transplant
Therapies
11. Optimize
Information
Management
4. Increase Net
Revenue
12. Enhance
Workforce
Expertise

22. Stakeholders
Financial
Performance
& Stewardship
Processes
People, Knowledge
& Technology
1. Improve
Cellular Therapy
Knowledge to
Affect Change
11. Improve
Staffing
Models
4. Grow
Funding
6. Improve
Research
Pipeline
9. Develop
Strategic
Partnerships
7. Improve
Knowledge
Sharing
10. Create
Flexible /
Broad
Research
Infrastructure
2. Provide
High Value
Resources
Theme: Research & Innovation
8. ID and
Develop New
Applications of
Cell & TX
Therapies
5. Optimize
Research
Allocations
3. Improve
Outcomes
The NMDP/CIBMTR is leading timely, well-resourced, high-quality, comprehensive research
to advance the field of Cellular Therapies

23. 2. Effectively Meet or
Exceed Stakeholder
Needs/Expectations
6. Improve
Collaboration
with International
Partners
1. Successfully
Serve More
Patients
Theme: Culture of Excellence
An organization of excellence that proactively integrates culture, employees, operations, and partners to
successfully serve patients.
4. Increase Financial
Resources,
Relationships, and
Cost Efficiencies
5. Incorporate
Dynamic Quality
Practices
Throughout the
Organization
7. Proactively
Manage Risks to
Optimize Business
Viability
8. Optimize
Workforce
Capability
10. Optimize
Technology to
Support Strategic
Objectives
3. Address Diverse
Needs of a Diverse
Customer
Population
12. Ensure an
Objective Resource
Allocation Process
for Strategic
Initiatives
11. Build a Culture
of Excellence
Based on Core
Values
Stakeholders
Financial
Performance
& Stewardship
Processes
People, Knowledge
& Technology
9. Enhance Open,
Effective, and
Efficient
Communications

24. 24
Cascading Vision into Action
How do I contribute
to the mission?
How does my
department
contribute?
How will we achieve
mission success?

25. Aligning ViA Strategy with Projects
25
Global
Access And
Acceptance
Minimize
Non HLA
Barriers
Research and
Innovation
Culture of
Excellence
ViA
Overarching
Strategic
Objective
ViA Strategic Objectives
ViA Project Focus Areas
ViA Strategic Themes
Meeting the
need for
10,000
transplants
per year by
2015
Deliver
Excellent
Stakeholder
Experience
Increase
Awareness
Optimize
Cell
Source
Improve Outcomes
Sustain NMDP Ability
to Deliver Success
Optimize Transplant Cycle
Time
• Number of days duration
• Due dates met
Optimize Adult Donor
Registry
• Diversity
• Availability
Improve Cord Blood
Inventory
• Diversity
• Quantity
Optimize Search & Match
• % matches found

26. 26
Our Automated System -
Interactive Drill Down
Strategy Map

27. 27
Our Automated System -
Interactive Drill Down
Department Maps

28. Our Automated System -
Interactive Drill Down
Measurement Details