To truly practice what we preach, we have decided to begin measuring how we score on our own rubric. We're looking for other orgs to help us validate this as a product and help us define some benchmarks. More details at Responsive.org.
3. CAVEAT
This is the first use of the survey tool, which will become an on-going instrument.
4. UNDERCURRENT AT A GLANCE
Hierarchy Beneath the CEO
1 StepAway
2
3
4
5
6
7
Tenure in Number of Years
2 3 4 5 61
5. (50)%
0%
50%
100%
PURPOSE PEOPLE PROCESS PRODUCT PLATFORM
JUST HOW RESPONSIVE DO WE THINK WE ARE?
Overall, First Years, Lifers (4-6 year tenure), Top Tier, Everyone Else
6. WHAT BROUGHT DOWN OUR SCORES?
WE’RE NOT ON THE SAME PAGE
WE DON’T KNOW WHAT EACH OTHER IS WORKING ON
OUR COMMUNITY ISN’T INCENTIVIZED TO IMPROVE OUR PRODUCTS
Overall, we scored-17%.
TopTiers scored us a -50% vs 0% for everyone else. Lifers scored us a 0% vs -14% for FirstYears.
HYPOTHESIS:There are tensions in the org that are not being processed.
Overall, we scored 0%.
Top Tiers scored us a -8% vs 5% for everyone else. Lifers scored us a 13% vs -7% for FirstYears.
HYPOTHESIS: Our strong tendency toward individual autonomy has hurt team cohesiveness.
Overall, we scored 12%.
Top Tiers scored us a -33% vs 36% for everyone else. Lifers scored us a 13% vs 50% for FirstYears.
HYPOTHESIS: Our product mix lacks standardization before it can become open to our community.