As part of Human Behavior in Organization Course. How should managers see people in their organization? What are the characteristics of an organization?

1. Jennifer Jayne V. De Julio
Reporter

3.  Organizational behavior starts with a set
of fundamental concepts revolving
around the nature of people and
organization. These concepts are the
enduring principles that form a strong
foundation of organizational behavior.

4. BASIC
CONCEPTS
Individual
Differences
Perception
A Whole
Person
Motivated
Behavior
Desire for
Involvement
Value of a
Person

5. Definition: Use in an organization:
•Each person is different
from one another, just as
each person’s DNA profile
is different.
•the impact of nature
•the influence of nurture
Individual differences
mean that management
can motivate employees
best by treating them
differently. Individual
differences require that a
manager’s approach to
employees be individual
not statistical.

6. Definition: Use in an organization:
•which is the unique way on which
a person sees, organizes and
interprets things
•People use an organized
framework that they have built out
of a lifetime of experiences and
accumulated values
•People are also capable of
selective perception, in which they
tend to pay attention to those
features of their work environment
that are consistent with or
reinforce their own expectations.
Managers must learn to expect
perceptual differences among their
employees accept people as
emotional beings, manage them in
individual ways.

7. Definition: Use in an organization:
•We employ the whole person not
just their brains or skills
Ergonomics is the science of
fitting workplace conditions and
job demands to the capabilities of
the working population
•Skill does not exist apart from
background or knowledge. People
function as total human beings.
When management applies the
principle of organizational
behavior, it is trying to develop a
better employee, but it also wants
to develop a better person in terms
of growth and fulfillment, jobs
shape people somewhat as they
perform them, so management
must care about the job’s effect on
the whole person.

8. Definition: Use in an organization:
•From psychology we learn that
normal behavior has certain
causes.
•These may relate to a person’s
needs or the consequences that
result from these acts.
•These needs are expounded in
Maslow’s Hierarchy of Needs.
Management then has two ways to
motivate people: it can show them
how certain actions will increase
their need fulfillment, or it can
threaten decreased need
fulfillment if they follow an
undesirable course of action.

10. Definition: Use in an organization:
•Many employees today are actively
seeking opportunities at work to
become involved in relevant
decisions, thereby contributing
their talents and ideas to the
organization’s success.
•They hunger for a chance to share
what they know and to learn from
the experience.
Management should not treat
people as “pair of hands” or an
economic tool.

11. Definition: Use in an organization:
•People deserve to be treated
differently from other factors of
production (land, capital,
technology) because they are of
higher order in the universe.
Management should not treat
people as “pair of hands” or an
economic tool.

12. Social System
Mutual Interest
Ethics

13. Definition: Use in an organization:
•Organizations are social systems
governed by social laws and
psychological laws.
•People’s behaviors in an
organization are influenced by the
group as well as individual drives.
•Two types of social system exist
side by side in organizations, the
formal and informal system.
The idea of a social system
provides a framework for analyzing
organizational behavior issues.
It helps make organizational
behavior problems understandable
and manageable.

14. Definition: Use in an organization:
Symbiotic relationship between
organizations and people.
Super ordinate goal - are goals
that get people from opposing
sides to come together and work
toward a common end result. This
breaks down barriers, encourages
people to see each other as just
people and not as part of "that
other group that we dislike", and
can help overcome differences
between the groups.
Management needs employees to
help them reach organizational
objectives; people need
organizations to help them reach
individual objectives.

16. Definition: Use in an organization:
•Organizations must treat
employees in an ethical fashion.
•Companies have established code
of ethics, publicized statements of
ethical values, provide ethics
training, reward employees for
notable ethical behavior,
publicized positive role models,
and set up internal procedures to
handle misconduct.
When the organization’s goals and
actions are ethical, it is more likely
that individual, organizational, and
social objectives will be met.