Mastering communication skills is a huge part of everyday life. Leaders are expert communicators that drive change and get results they want in work and life.

1. How to Improve
Communication
Skills
5 areas that can help you drive
change for you and the others

2. Mastering communication skills is a huge part of
everyday life. Leaders are expert communicators
that drive change and get results they want in work
and life.
BusinessGlory.com

3. Effective communication is more than what you say.
It is presenting yourself and your message to have
the most positive impact on people.
BusinessGlory.com

4. Learning how to improve communication skills will
bring the visibility and success that help you to deal
with difficult people, influence others and much
more.
BusinessGlory.com

5. 5 areas
Check out these
BusinessGlory.com
help you shape your communication skills

6. Connecting
through questions
BusinessGlory.com
1

7. Questions help to build your credibility
as professional
It helps to demonstrate your willingness to let go of narcissistic
monologue and involve another in participatory dialogue. It makes
an excellent opportunity to build rapport with new people and
improve relation with the existing one. Always start with open-end
questions.
BusinessGlory.com

8. Connecting
through empathy
BusinessGlory.com
2

9. Understand someone’s feelings gives
you the opportunity to be valuable
Learning and practicing how listen attentively without interrupting
and being supportive will give you a huge advantage to improve
your communications skills. Choose your phrases to reflect concern
about the situation of the other is a key element of your
communication skills.
BusinessGlory.com

10. Learn to build
rapport
BusinessGlory.com
3

11. Create a relationship that based on
commonality and harmony
It easy to communicate when you and the person have a lot in
common. Impromptu rapport on the hand doesn’t’ come naturally
and have to find something in common to spark a conversation with
a person. It takes energy and practice but, the stronger you are at
rapport building the strong achiever you will become.
BusinessGlory.com

12. Communication with
confidence
BusinessGlory.com
4

13. Can you name a visionary or great
leader who lacked confidence?
So, build your self-esteem and never hesitate. People enjoy talking
with high confidence people because it shows you are playing the
game at a higher level than they are and make you more intelligent.
BusinessGlory.com

14. Dealing with
interrupters
BusinessGlory.com
5

15. You can take care of the interrupters in
three steps.
Start by making direct eye contacts and keeps talking. If didn’t work,
add a hand gesture and he/she they didn’t’ get it, you can politely
ask the interrupter to let you finish.
BusinessGlory.com

16. Improving communication skills require a willingness
to dedicate yourself to learning and engaging with
people. Use the information above and commit to
implementing what you learn and remember.
Practice, practice, practice.
BusinessGlory.com

17. For more marketing tips visit:
www.businessglory.com
BusinessGlory.com