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Supporting Community Deliberation
and Decision-making with Online Tools


                             Cory Allen Heidelberger
                             Dakota State University
                             MWDSI—April 18, 2009
Overview
 Motivation and Objectives
 Background on PB
 Gaps in research/practice
 Normative framework
   1. participatory budgeting/participation in general
   2. use of online decision support tools for PB (ePB)
   3. design guidelines for ePB
 Proposed prototype/experiment
What got me thinking...
 citizen participation: great goal... or is it?
 learn about complicated budget issues
 attend public fora
 navigate large-group discussions
 thousands of person hours to do what city commission
  can do in dozens
 worth the effort?
Objectives
 propose justification for participatory budgeting
    political science, public administration
 propose justification for use of computer-assisted
  decision support: electronic PB
   information systems, PB practice
 propose practice design guidelines for ePB
 use these guidelines as basis for prototype, local trial
Participatory Budgeting (PB):
Design Principles
 citizens and/or delegates discuss and debate public
  needs
 formal rules link participatory inputs and budgeting
  process
 open public process and broader range of actors
  expand monitoring of budget
 neighborhoods receive tangible returns, which
  encourages participation

(Baiocchi et al. 2008)
Participatory Budgeting: Where?
 Porto Alegre, Brazil, 1989
 spread elsewhere in Brazil early 1990s
 currently hundreds of cities worldwide
   some small cities (15K-20K)
 four Canadian cities
 rare in U.S.
    property tax resists redistribution to low-
     income areas?
PB Lite: Online Educational Tools
 American Public Media’s “Budget Hero”
    U.S. federal budget
    deficit reduction
    comparison with presidential candidates
    discussion forum on Gather.com
 Copenhagen Consensus Center
    priorities for global problems
     (hunger, disease, terrorism, air pollution)
 Both educate; neither official
Gap: Normative Framework for
Citizen Participation
 Democracy/participation good... right?
    New Public Administration
    “exclusionary technocracy”
 descriptive theory (Stewart 2007) proposes game
  theory/competition approach
 competition model ignores cooperative public admin.
  goals
 need guidelines for establishing civic partnership to
  check political games
Gap: PB Practice in USA
 Birthplace of modern democracy... PB
  should be breaking out all over
 No large-scale implementations
 Hard to find examples in small-town
  USA
Gap: PB-Information Systems
Connection
 PB literature rarely mentions information systems
    websites often appear in PB communities
    no evident systematic use of online tools to support PB
 PB tends to focus on face-to-face interaction
 Note: Computers/Internet not necessary
    Athens! Agora!
    Philadelphia 1776
 Computers/Internet certainly useful!
    online organizing
    DSU
Citizen Participation:
Justification in Political Language
 Legitimacy
    all have capacity and right to participate
 Property rights
    “It’s our money!”
 Trust
    working together means less distance, less
     alienation
Citizen Participation:
Justification in Business Language
 Stakeholder buy-in
    Democracy = project management
    Participants take ownership of budget
 Competition in marketplace of ideas
    More ideas/perspectives to choose from
 Better systems
    Participatory design discovers user needs better
     (Mumford, 1983)
 Increased public resources
    PB  more tax revenue, less delinquency (Cabannes, 2004)
Electronic Participatory Budgeting:
Justification
 Participation is expensive – opportunity
  cost!
 Three ways to overcome opportunity cost:
   1. increase citizens’ wealth (hard)
   2. increase citizens’ motivation to
      participate (hard)
   3. decreasing cost of participation (online
      DSS!)
Electronic Participatory Budgeting:
Justification
 Broader representation
   PB focuses on increasing low-income
     representation
    ePB lowers opp. cost
 Social auditing
    online records = many eyes
 Transparency
    More citizens see what’s happening and what
     happened
Electronic Participatory Budgeting:
Justification
 “Deliberation within” (Goodin, 2003)
    PB usually in public meetings
    ePB allows asynchronous, more thought time
    can check informational and social pressures of group
     deliberation (Sunstein, 2005)
 Education
    frequently cited as pre-req and positive outcome of PB
    online information augments public meetings, supports
     ongoing learning
Electronic Participatory Budgeting:
Design Principles
 Good gov’t budget Web design
 (Tanaka, 2007)
   up-to-date info
   clear graphics
   multiple formats (prose, charts, graphs...)
   relevant links
   easy navigation and search
Electronic Participatory Budgeting:
Design Principles
 Data accessibility
   offer budget data in formats users can easily access and
    manipulate
   HTML, Excel – never just PDF
   Good example: Stimulus.Virginia.Gov
        Excel format—download, sort!
        First 48 hours: nearly 1,000 proposals
        Feb. 10 – Mar 6: over 9,000 proposals
Electronic Participatory Budgeting:
Design Principles
 Background materials
    complete, balanced, neutral (Lukensmeyer & Brigham,
     2005)
 Deliberation space
    online forum or wiki captures citizen discussion
 Social auditing
    integrate site with municipal record-keeping
Prototype 1: “More or Less”
 Allows citizens to define “more” and “less”
    percentages
    averages based on historical budget data
    assume inflation
 Asks citizens whether they want to spend “more,” “same,”
  or “less” on various budget items
 Displays current spending and savings/expense of user
  choices
 Can include links to explanatory materials
 Can include discussion, summary of other citizen inputs
Prototype 2: “Chopping Block”
 Assesses citizen priorities
    “Would you consider cuts...?”
    “definitely” – “never”
    pick number of programs to cut, see savings...
    ...or set amount to cut from budget, see programs cut by
     chosen priority
    Also aggregate all submitted responses
 Can include links to explanatory materials
 Can include discussion, summary of other citizen
  inputs
Future design/research work
 Capture suggestions for new programs
 Deploy and test online with real citizens
 Host face-to-face meetings for comparable exercises
Research Questions
 Do citizens and public officials find ePB tools useful?
 Do ePB tools draw participants representative of the
  population?
 Is there a minimum population for communities that
  can derive benefits from ePB?
 Can ePB serve as a decision support tool for elected
  officials?
Electronic Participatory Budgeting

      Questions, Comments,
     and Suggestions welcome!
References
American Public Media. Budget Hero: Frequently asked questions.        City of Gresham. Minutes. City Involvement Committee Meeting.
    2008. Retrieved 2008.12.10 from                                         December 3, 2008. Retrieved February 11, 2009, from
    http://budgethero.publicradio.org/widget/faq/
Baierle, S. Whittling down the potential of participatory                   http://greshamoregon.gov/WorkArea/linkit.aspx?LinkIdentifi
    budgeting? The Governance Link, July 2008, issue 4, 1–4.                er=id&ItemID=14500
    Retrieved 2008.12.03 from                                          City of Madison. Finance Office website, 2008. Retrieved 2008.12.10
    http://www.ongcidade.org/site/php/noticias                              from
    /noticias.php?area=artigos&completa&id_noticia=1021
Baiocchi, G., and Lerner, J. Could participatory budgeting work in          http://cityofmadisonsd.com/index.asp?Type=B_BASIC&SEC={
    the United States? The Good Society, 2007, 16(1), 8–13.                 858CB03D-474D-4217-8116-8B9B05FCC119}
Belanger, F., & Hiller, J.S. A framework for e-government: Privacy     City of Madison. Annual city budget books, provided by Lingle, J.,
    implications. Business Process Management                               Finance Office, December 2, 2008.
    Journal, 2006, 12(1), 48–60.
                                                                       City of Madison. Monthly web statistics for cityofmadisonsd.com.
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    February 11, 2009, from                                            Clement, C. City questioned about Schaefer zoning request.
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Cabannes, Y. Participatory budgeting: A significant contribution to         Net News, October 30, 2008. Retrieved 2008.11.09 from
    participatory democracy. Environment & Urbanization, April              http://news.cnet.com/8301-13578_3-10079575-38.html
    2004, 16(1), 27–46.
Campbell, D.J., and Gingrich, K. F. The interactive effects of task    Fernández-Maldonado, A.M. Virtual cities as a tool for
    complexity and participation on task performance: A field               democratization in developing countries. Knowledge,
    experiment. Organizational Behavior and Human Decision                  Technology, & Policy, 2005, 18(1), 43–61.
    Processes, October, 1986, 38, 162–180. Cited in Kren, 1992.
Chadwick, A., and May, C. Interaction between states and citizens      Fox, M. Porto Alegre’s participatory budgeting at a crossroads.
    in the age of the internet: ‘e-Government’ in the United                North American Congress on Latin America. April 14, 2008.
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References
Frederickson, H. G. The repositioning of American public               Norris, D.F. E-government at the American grassroots: Future
     administration. PS: Political Science and                             trajectory. Proceedings of the 38th Annual Hawaii International
     Politics,1999, 32(4), 701–711. Retrieved February 7, 2009, from       Conference on System Sciences, 2005. Retrieved 2008.09.19
     https://www.apsanet.org/imgtest/1999Repositioning-                    from http://www.umbc.edu/mipar/documents/HICSSpaper.pdf
     Frederickson.pdf.                                                 Osmani, S. R. Expanding voice and accountability through the
Goodin, R.E. Democratic deliberation within. In Fishkin, J.S., and         budgetary process. Journal of Human
     Laslett, P. (eds). Debating Deliberative Democracy.                   Development, 2002, 3(2), pp. 231–250.
     Hoboken, NJ: Wiley-Blackwell, 2003.                               Pearce, J. Toward a post-representational politics? Participation in
Habermas, J. The Structural Transformation of the Public Sphere.           the 21st century. World Futures, 2007, 63, 464–478.
     Thomas Burger, trans. Cambridge, MA: MIT. 1989.                   South Dakota Codified Law. Chapter 9-21: Municipal Government
Irvin, R.A., and Stansbury, J. Citizen participation in decision           Tax Levies and Appropriations. South Dakota Legislature, 2008.
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Keating, M. Size, efficiency, and democracy:                           Stewart, K. Write the rules and win: Understanding citizen
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Electronic Participatory Budgeting

  • 1. Supporting Community Deliberation and Decision-making with Online Tools Cory Allen Heidelberger Dakota State University MWDSI—April 18, 2009
  • 2. Overview  Motivation and Objectives  Background on PB  Gaps in research/practice  Normative framework 1. participatory budgeting/participation in general 2. use of online decision support tools for PB (ePB) 3. design guidelines for ePB  Proposed prototype/experiment
  • 3. What got me thinking...  citizen participation: great goal... or is it?  learn about complicated budget issues  attend public fora  navigate large-group discussions  thousands of person hours to do what city commission can do in dozens  worth the effort?
  • 4. Objectives  propose justification for participatory budgeting  political science, public administration  propose justification for use of computer-assisted decision support: electronic PB  information systems, PB practice  propose practice design guidelines for ePB  use these guidelines as basis for prototype, local trial
  • 5.
  • 6. Participatory Budgeting (PB): Design Principles  citizens and/or delegates discuss and debate public needs  formal rules link participatory inputs and budgeting process  open public process and broader range of actors expand monitoring of budget  neighborhoods receive tangible returns, which encourages participation (Baiocchi et al. 2008)
  • 7. Participatory Budgeting: Where?  Porto Alegre, Brazil, 1989  spread elsewhere in Brazil early 1990s  currently hundreds of cities worldwide  some small cities (15K-20K)  four Canadian cities  rare in U.S.  property tax resists redistribution to low- income areas?
  • 8. PB Lite: Online Educational Tools  American Public Media’s “Budget Hero”  U.S. federal budget  deficit reduction  comparison with presidential candidates  discussion forum on Gather.com  Copenhagen Consensus Center  priorities for global problems (hunger, disease, terrorism, air pollution)  Both educate; neither official
  • 9.
  • 10. Gap: Normative Framework for Citizen Participation  Democracy/participation good... right?  New Public Administration  “exclusionary technocracy”  descriptive theory (Stewart 2007) proposes game theory/competition approach  competition model ignores cooperative public admin. goals  need guidelines for establishing civic partnership to check political games
  • 11. Gap: PB Practice in USA  Birthplace of modern democracy... PB should be breaking out all over  No large-scale implementations  Hard to find examples in small-town USA
  • 12. Gap: PB-Information Systems Connection  PB literature rarely mentions information systems  websites often appear in PB communities  no evident systematic use of online tools to support PB  PB tends to focus on face-to-face interaction  Note: Computers/Internet not necessary  Athens! Agora!  Philadelphia 1776  Computers/Internet certainly useful!  online organizing  DSU
  • 13.
  • 14. Citizen Participation: Justification in Political Language  Legitimacy  all have capacity and right to participate  Property rights  “It’s our money!”  Trust  working together means less distance, less alienation
  • 15. Citizen Participation: Justification in Business Language  Stakeholder buy-in  Democracy = project management  Participants take ownership of budget  Competition in marketplace of ideas  More ideas/perspectives to choose from  Better systems  Participatory design discovers user needs better (Mumford, 1983)  Increased public resources  PB  more tax revenue, less delinquency (Cabannes, 2004)
  • 16. Electronic Participatory Budgeting: Justification  Participation is expensive – opportunity cost!  Three ways to overcome opportunity cost: 1. increase citizens’ wealth (hard) 2. increase citizens’ motivation to participate (hard) 3. decreasing cost of participation (online DSS!)
  • 17. Electronic Participatory Budgeting: Justification  Broader representation  PB focuses on increasing low-income representation  ePB lowers opp. cost  Social auditing  online records = many eyes  Transparency  More citizens see what’s happening and what happened
  • 18. Electronic Participatory Budgeting: Justification  “Deliberation within” (Goodin, 2003)  PB usually in public meetings  ePB allows asynchronous, more thought time  can check informational and social pressures of group deliberation (Sunstein, 2005)  Education  frequently cited as pre-req and positive outcome of PB  online information augments public meetings, supports ongoing learning
  • 19. Electronic Participatory Budgeting: Design Principles  Good gov’t budget Web design (Tanaka, 2007)  up-to-date info  clear graphics  multiple formats (prose, charts, graphs...)  relevant links  easy navigation and search
  • 20. Electronic Participatory Budgeting: Design Principles  Data accessibility  offer budget data in formats users can easily access and manipulate  HTML, Excel – never just PDF  Good example: Stimulus.Virginia.Gov  Excel format—download, sort!  First 48 hours: nearly 1,000 proposals  Feb. 10 – Mar 6: over 9,000 proposals
  • 21. Electronic Participatory Budgeting: Design Principles  Background materials  complete, balanced, neutral (Lukensmeyer & Brigham, 2005)  Deliberation space  online forum or wiki captures citizen discussion  Social auditing  integrate site with municipal record-keeping
  • 22.
  • 23. Prototype 1: “More or Less”  Allows citizens to define “more” and “less”  percentages  averages based on historical budget data  assume inflation  Asks citizens whether they want to spend “more,” “same,” or “less” on various budget items  Displays current spending and savings/expense of user choices  Can include links to explanatory materials  Can include discussion, summary of other citizen inputs
  • 24. Prototype 2: “Chopping Block”  Assesses citizen priorities  “Would you consider cuts...?”  “definitely” – “never”  pick number of programs to cut, see savings...  ...or set amount to cut from budget, see programs cut by chosen priority  Also aggregate all submitted responses  Can include links to explanatory materials  Can include discussion, summary of other citizen inputs
  • 25. Future design/research work  Capture suggestions for new programs  Deploy and test online with real citizens  Host face-to-face meetings for comparable exercises
  • 26. Research Questions  Do citizens and public officials find ePB tools useful?  Do ePB tools draw participants representative of the population?  Is there a minimum population for communities that can derive benefits from ePB?  Can ePB serve as a decision support tool for elected officials?
  • 27. Electronic Participatory Budgeting Questions, Comments, and Suggestions welcome!
  • 28. References American Public Media. Budget Hero: Frequently asked questions. City of Gresham. Minutes. City Involvement Committee Meeting. 2008. Retrieved 2008.12.10 from December 3, 2008. Retrieved February 11, 2009, from http://budgethero.publicradio.org/widget/faq/ Baierle, S. Whittling down the potential of participatory http://greshamoregon.gov/WorkArea/linkit.aspx?LinkIdentifi budgeting? The Governance Link, July 2008, issue 4, 1–4. er=id&ItemID=14500 Retrieved 2008.12.03 from City of Madison. Finance Office website, 2008. Retrieved 2008.12.10 http://www.ongcidade.org/site/php/noticias from /noticias.php?area=artigos&completa&id_noticia=1021 Baiocchi, G., and Lerner, J. Could participatory budgeting work in http://cityofmadisonsd.com/index.asp?Type=B_BASIC&SEC={ the United States? The Good Society, 2007, 16(1), 8–13. 858CB03D-474D-4217-8116-8B9B05FCC119} Belanger, F., & Hiller, J.S. A framework for e-government: Privacy City of Madison. Annual city budget books, provided by Lingle, J., implications. Business Process Management Finance Office, December 2, 2008. Journal, 2006, 12(1), 48–60. City of Madison. Monthly web statistics for cityofmadisonsd.com. Box, R. Citizen governance: Leading American communities into the 21st century. Thousand Oaks, CA: Sage, 1998. Retrieved Provided by Eimers, J., Finance Office, January 16, 2009. February 11, 2009, from Clement, C. City questioned about Schaefer zoning request. http://books.google.com/books?id=5jSeZI0qRWAC Madison Daily Leader, November 18, 2008. Retrieved February Box, R. Private lives and anti-administration. Administrative Theory 10, 2009, from and Praxis, 2001, 23(4), 541–558. http://www.madisondailyleader.com/site/news.cfm?dept_id=1 Bräutigam, D. The people's budget? Politics, participation and pro- poor policy. Development Policy Review, November 81987&PAG=461&rfi=6&newsid=20201142 2004, 22(6), 653–668. Condon, S. The first wiki president? Obama adviser votes “Yea.” C- Cabannes, Y. Participatory budgeting: A significant contribution to Net News, October 30, 2008. Retrieved 2008.11.09 from participatory democracy. Environment & Urbanization, April http://news.cnet.com/8301-13578_3-10079575-38.html 2004, 16(1), 27–46. Campbell, D.J., and Gingrich, K. F. The interactive effects of task Fernández-Maldonado, A.M. Virtual cities as a tool for complexity and participation on task performance: A field democratization in developing countries. Knowledge, experiment. Organizational Behavior and Human Decision Technology, & Policy, 2005, 18(1), 43–61. Processes, October, 1986, 38, 162–180. Cited in Kren, 1992. Chadwick, A., and May, C. Interaction between states and citizens Fox, M. Porto Alegre’s participatory budgeting at a crossroads. in the age of the internet: ‘e-Government’ in the United North American Congress on Latin America. April 14, 2008. States, Britain, and the European Union.” Governance: An Retrieved 2008.12.03 from http://nacla.org/node/4566 International Journal of Policy, Administration and Institutions, April 2003, 16, 271–300.
  • 29. References Frederickson, H. G. The repositioning of American public Norris, D.F. E-government at the American grassroots: Future administration. PS: Political Science and trajectory. Proceedings of the 38th Annual Hawaii International Politics,1999, 32(4), 701–711. Retrieved February 7, 2009, from Conference on System Sciences, 2005. Retrieved 2008.09.19 https://www.apsanet.org/imgtest/1999Repositioning- from http://www.umbc.edu/mipar/documents/HICSSpaper.pdf Frederickson.pdf. Osmani, S. R. Expanding voice and accountability through the Goodin, R.E. Democratic deliberation within. In Fishkin, J.S., and budgetary process. Journal of Human Laslett, P. (eds). Debating Deliberative Democracy. Development, 2002, 3(2), pp. 231–250. Hoboken, NJ: Wiley-Blackwell, 2003. Pearce, J. Toward a post-representational politics? Participation in Habermas, J. The Structural Transformation of the Public Sphere. the 21st century. World Futures, 2007, 63, 464–478. Thomas Burger, trans. Cambridge, MA: MIT. 1989. South Dakota Codified Law. Chapter 9-21: Municipal Government Irvin, R.A., and Stansbury, J. Citizen participation in decision Tax Levies and Appropriations. South Dakota Legislature, 2008. making: Is it worth the effort? Public Administration Retrieved 2008.12.08 from http://legis.state.sd.us/statutes/ Review, January–February 2004, 64(1), 55–65. DisplayStatute.aspx?Type=Statute&Statute=9-21 Keating, M. Size, efficiency, and democracy: Stewart, K. Write the rules and win: Understanding citizen Consolidation, fragmentation, and public choice.quot; In David participation game dynamics. Public Administration Review. Judge, Gerry Stoker, and Harold Wolman (eds.). Theories of November–December, 2007. 1067–1076. Urban Politics. Thousand Oaks, CA: Sage, 1995, 117–134. Sunstein, C.R. Group judgments: Statistical means, deliberation, and Kren, L. Budgetary participation and managerial performance: The prediction markets. New York University Law Review, June impact of information and environmental volatility. The 2005, 80, 962–1049. Accounting Review, July 1992, 67(3), 511–526. Tanaka, S. Engaging the public in national budgeting: A non- Lomborg, B. Help set the “Copenhagen Consensus”! governmental perspective. OECD Journal on ReasonOnline, May 28, 2008. Retrieved 2008.12.08 from Budgeting, 2007, 7(2), 139–177. http://reason.com/news/show/126645.html West, D.W. Digital Government: Technology and Public Sector Lukensmeyer, C.J., and Brigham, S. Taking democracy to scale: Performance. Princeton, NJ: Princeton University, 2005. Large-scale interventions—for citizens. The Journal of Applied World Bank. Case study 1—Ireland: Participation in macroeconomic Behavioral Science, March 2005, 41(1), 47–60. policy making and reform. Social Development Notes, March Mumford, E. Designing Human Systems for New Technology: The 2003, No. 77. Retrieved February 12, 2009, from ETHICS Method. Manchester, UK: Manchester Business School: http://siteresources.worldbank.org/ INTPCENG/1143251- Manchester, 1983. Retrieved April 27, 2008, from 1116573249068/20509171/sdn77.pdf http://www.enid.u-net.com/C1book1.htm