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Scaling Scrum with UX
Scaling Scrum
   with UX
Caleb Jenkins
developingUX.com



 @calebjenkins #bigd12
ProactionMentors.com
Scaling Scrum with UX
Scaling Scrum with UX
Development           Engineering          Process
 Object Orientation    Automated Tests     Agile, Lean, XP
       SOLID           Source Control      Team Dynamics
     Patterns         Automated Builds   Continuous Learning
   Secure Coding
Scaling Scrum with UX
back to…




Scaling Scrum
Scaling Scrum with UX
Scaling Scrum with UX
agile principles
                  We are uncovering better ways of developing software by doing it
                 and helping others do it. Through this work we have come to value:

            Individuals and interactions over processes and tools
            Working software over comprehensive documentation
              Customer collaboration over contract negotiation
                 Responding to change over following a plan

                                That is, while there is value in the items on the right,
                                         we value the items on the left more.
(2001) Kent Beck l Mike Beedle l Arie van Bennekum l Alistair Cockburn l Ward Cunningham l Martin Fowler l James Grenning l Jim Highsmith     l   Andrew Hunt l
                    Ron Jeffries l Jon Kern l Brian Marick l Robert C. Martin l Steve Mellor l Ken Schwaber l Jeff Sutherland l Dave Thomas
agile principles & practices

           process framework         scrum

   technical engineering        clean code      tdd
automated unit test     s.o.l.i.d.      sonar
  continuous integration (ci)        code coverage
                           technical debt
Software is a cake


    Scrum is a recipe
what if we throw
out the recipe, and
just use ingredients
we like?
16
17
18
Can we do agile?
No
you can be agile
Scrum
agile you can do
Scrum
Scrum is An Elegantly Simple Software Method
Three Roles
   Product Owner
   Scrum Master
   Self-organizing teams

Three ceremonies
   Sprint/Iteration Planning
   Daily Scrum (Stand-Up) / debrief
                                               Scrum
   Sprint Review Meeting

Three Artifacts
   Product Backlog
   Sprint Backlog
   Burn Down Chart
Burn Down
 Customer Needs


                                  Daily Scrum                                         SCRUM
                                   (stand-up)
Product Owner
                                                        Team
                                                                    Scrum Master

                                                       Sprint                           Definition of
Product                                            1 Month to 2 Weeks                      Done

Backlog                                                                               Sprint Review
                  Definition of                                                        (including demo)
                    Ready

                                                                                      Retrospective
              Sprint Planning             Sprint
                                         Backlog                                            Burn Up

                                                        Shippable          Velocity
                                                        Release
Burn Down
 Customer Needs


                                  Daily Scrum                                    SCRUM
                                   (stand-up)
Product Owner
                                                        Team
                                                               Scrum Master

                                                       Sprint                      Definition of
Product                                            1 Month to 2 Weeks                 Done

Backlog                                                                          Sprint Review
                  Definition of                                                   (including demo)
                    Ready

                                                                                 Retrospective
              Sprint Planning             Sprint
                                         Backlog                                       Burn Up
                                                                      Velocity
Burn Down
 Customer Needs


                                  Daily Scrum                                    SCRUM
                                   (stand-up)
Product Owner
                                                        Team
                                                               Scrum Master

                                                       Sprint                      Definition of
Product                                            1 Month to 2 Weeks                 Done

Backlog                                                                          Sprint Review
                  Definition of                                                   (including demo)
                    Ready

                                                                                 Retrospective
              Sprint Planning             Sprint
                                         Backlog                                       Burn Up
                                                                      Velocity
Burn Down
 Customer Needs


                                  Daily Scrum                                    SCRUM
                                   (stand-up)
Product Owner
                                                        Team
                                                               Scrum Master

                                                       Sprint                      Definition of
Product                                            1 Month to 2 Weeks                 Done

Backlog                                                                          Sprint Review
                  Definition of                                                   (including demo)
                    Ready

                                                                                 Retrospective
              Sprint Planning             Sprint
                                         Backlog                                       Burn Up
                                                                      Velocity
Burn Down
 Customer Needs


                                  Daily Scrum                                         SCRUM
                                   (stand-up)
Product Owner
                                                        Team
                                                                    Scrum Master

                                                       Sprint                           Definition of
Product                                            1 Month to 2 Weeks                      Done

Backlog                                                                               Sprint Review
                  Definition of                                                        (including demo)
                    Ready

                                                                                      Retrospective
              Sprint Planning             Sprint
                                         Backlog                                            Burn Up

                                                        Shippable          Velocity
                                                        Release
Burn Down
 Customer Needs


                                  Daily Scrum                                         SCRUM
                                   (stand-up)
Product Owner
                                                        Team
                                                                    Scrum Master

                                                       Sprint                           Definition of
Product                                            1 Month to 2 Weeks                      Done

Backlog                                                                               Sprint Review
                  Definition of                                                        (including demo)
                    Ready

                                                                                      Retrospective
              Sprint Planning             Sprint
                                         Backlog                                            Burn Up

                                                        Shippable          Velocity
                                                        Release
Burn Down
 Customer Needs


                                  Daily Scrum                                         SCRUM
                                   (stand-up)
Product Owner
                                                        Team
                                                                    Scrum Master

                                                       Sprint                           Definition of
Product                                            1 Month to 2 Weeks                      Done

Backlog                                                                               Sprint Review
                  Definition of                                                        (including demo)
                    Ready

                                                                                      Retrospective
              Sprint Planning             Sprint
                                         Backlog                                            Burn Up

                                                        Shippable          Velocity
                                                        Release
WAIT!               What about …
Task boards, Information Radiators
Reducing Work In Progress, Time Boxing
Self Organization, Pull vs
Push, Empowerment, Continuous
Learning, Planning Poker, Story
Sizing, Velocity, Team Swarming…
Scrum is Simple
not to be confused with easy
             
Scrum Master           Product Owner             The Team




                        Represents the          Does the work
   Facilitates and
                       business interests      ● self organizes ●
protects the process
                       ● sets priorities ●    owns sprint backlog
  ● removes team
                       owns the product      ● dev, test, arch, DBA,
  impediments ●
                            backlog              BA, SME, etc ●

                                                        Scrum
let’s talk about
“cross functional”
we have team goals
 we are not all the
      same
Scaling Scrum with UX
and then Scrum
   is silent.
and that’s why
   scrum is a
  framework
why
do you need to scale?
what
are your goals?
Product   Product      Product
Backlog   Backlog      Backlog



                    to do more?
to go faster?
Product
Backlog
Product   Product         Product
Backlog   Backlog         Backlog



                    to integrate?
Scrum of Scrums
     (SoS)
Scrum of Scrums is a reactive way to
synchronize teams and remove cross team
              impediments

                scrum of scrums




    scrum           scrum         scrum
Coordination Team
Coordination Team is a lean concept to
synchronize teams and proactively align
           backlog priorities

               Coordination Team




   scrum             scrum         scrum
Coordination Team




                    Product   Product   Product
                    Backlog   Backlog   Backlog
Coordination Team




                    Product   Product   Product
                    Backlog   Backlog   Backlog
Coordination Team


 Org.
Backlog
                    Product   Product   Product
                    Backlog   Backlog   Backlog
Product Owner Team
Scrum Master           Product Owner             The Team




                        Represents the          Does the work
   Facilitates and
                       business interests      ● self organizes ●
protects the process
                       ● sets priorities ●    owns sprint backlog
  ● removes team
                       owns the product      ● dev, test, arch, DBA,
  impediments ●
                            backlog              BA, SME, etc ●

                                                        Scrum
?
    Scrum
Scrum Master           Product Owner             The Team




                        Represents the          Does the work
   Facilitates and
                       business interests      ● self organizes ●
protects the process
                       ● sets priorities ●    owns sprint backlog
  ● removes team
                       owns the product      ● dev, test, arch, DBA,
  impediments ●
                            backlog              BA, SME, etc ●

                                                        Scrum
Scrum Master           Product Owner             The Team




                        Represents the          Does the work
   Facilitates and
                       business interests      ● self organizes ●
protects the process
                       ● sets priorities ●    owns sprint backlog
  ● removes team
                       owns the product      ● dev, test, arch, DBA,
  impediments ●
                            backlog              BA, SME, etc ●

                                                        Scrum
let’s talk about the
  product owner
product vision

represent the business
                                                write stories


update stake holders

                                                     slice stories
 meet with customers

                                           groom the Product Backlog
           prepare for Sprint Planning
product vision

represent the business
                                                write stories


update stake holders

                                                     slice stories
 meet with customers

                                           groom the Product Backlog
           prepare for Sprint Planning
product vision

represent the business
                                                write stories


update stake holders

                                                     slice stories
 meet with customers

                                           groom the Product Backlog
           prepare for Sprint Planning
product vision


                                         write stories




meet with customers



         prepare for Sprint Planning
product vision


                                         write stories




meet with customers



         prepare for Sprint Planning
product vision


                                         write stories




meet with customers



         prepare for Sprint Planning
product vision


                                         write stories




meet with customers



         prepare for Sprint Planning
Scaling Scrum with UX
Scaling Scrum with UX
Product Owner Team scales the role of
Product Owner to support multiple Scrum
        teams with a single vision

               Product Owner Team




    scrum           scrum           scrum
In a Product Owner Team, the PO acts as a
coordinator or quarterback between all of the
 players. This team supports the Scrum Team
The Product Owner Team works on their own
cadence, ensuring backlog grooming and story
       readiness for the Scrum Team
The Team
              Avg. Scrum Team Size 7±2
                Everyone wears multiple hats


Everyone works within the Sprint Cycle to deliver
              working software!
The Team
              Avg. Scrum Team Size 7±2
                Everyone wears multiple hats


Everyone works within the Sprint Cycle to deliver
              working software!
Scaling Scrum with UX
Scaling Scrum with UX
Scaling Scrum with UX
Scaling Scrum with UX
Pitfalls
ahead
enterprise
“adoption”
cross
      team
comparisons
Beware the Matrix
Beware
the long
cycles
Optimizations
capacity vs through
              put
productivity




               vs efficiency
scrum
is not a
   silver
  bullet
lets review
reactive approach to remove
scrum of scrums     cross team impediments


                    multiple product owners synchronizing
Coordination Team   and proactively aligning backlogs


                    single PO working with supporting roles,
                    to support multiple scrum teams
final words of wisdom?
Bring your cleats
@calebjenkins                  http://developingux.com
    @proactionmentor   caleb@calebjenkins.com
@calebjenkins                  http://developingux.com
    @proactionmentor   caleb@calebjenkins.com
http://www.flickr.com/photos/johnwilliamsphd/3288928346/


    http://www.flickr.com/photos/grahamcrewe/396400543/


http://www.flickr.com/photos/nowak/5048838814/


http://www.flickr.com/photos/hugosimmelink/2252095723/


http://www.flickr.com/photos/trinity-of-one/20562069/
http://www.flickr.com/photos/maniya/2471677206/


       http://www.flickr.com/photos/fireflythegreat/2845637227/



  http://www.flickr.com/photos/tambako/2414419226/


http://www.flickr.com/photos/woodwood/2521586391/



http://www.flickr.com/photos/92795775@N00/4469179194/
http://www.flickr.com/photos/maniya/2471677206/



http://www.flickr.com/photos/zlatko/4304565375/



http://www.flickr.com/photos/22750018@N05/4379889930/



http://www.flickr.com/photos/bluesquarething/6418961921/



http://www.flickr.com/photos/spikeydudeuk/4656395114/
http://www.flickr.com/photos/planettelex/826864344/


http://www.flickr.com/photos/jscherber/2264624742/



http://www.flickr.com/photos/neilarmstrong2/5492920817/


http://www.flickr.com/photos/rutlo/3086313958/


http://www.flickr.com/photos/freakgirl/3322751664/
@calebjenkins                  http://developingux.com
    @proactionmentor   caleb@calebjenkins.com

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Scaling Scrum with UX

  • 2. Scaling Scrum with UX
  • 3. Caleb Jenkins developingUX.com @calebjenkins #bigd12 ProactionMentors.com
  • 6. Development Engineering Process Object Orientation Automated Tests Agile, Lean, XP SOLID Source Control Team Dynamics Patterns Automated Builds Continuous Learning Secure Coding
  • 11. agile principles We are uncovering better ways of developing software by doing it and helping others do it. Through this work we have come to value: Individuals and interactions over processes and tools Working software over comprehensive documentation Customer collaboration over contract negotiation Responding to change over following a plan That is, while there is value in the items on the right, we value the items on the left more. (2001) Kent Beck l Mike Beedle l Arie van Bennekum l Alistair Cockburn l Ward Cunningham l Martin Fowler l James Grenning l Jim Highsmith l Andrew Hunt l Ron Jeffries l Jon Kern l Brian Marick l Robert C. Martin l Steve Mellor l Ken Schwaber l Jeff Sutherland l Dave Thomas
  • 12. agile principles & practices process framework scrum technical engineering clean code tdd automated unit test s.o.l.i.d. sonar continuous integration (ci) code coverage technical debt
  • 13. Software is a cake Scrum is a recipe
  • 14. what if we throw out the recipe, and just use ingredients we like?
  • 15. 16
  • 16. 17
  • 17. 18
  • 18. Can we do agile?
  • 19. No you can be agile
  • 21. Scrum
  • 22. Scrum is An Elegantly Simple Software Method Three Roles Product Owner Scrum Master Self-organizing teams Three ceremonies Sprint/Iteration Planning Daily Scrum (Stand-Up) / debrief Scrum Sprint Review Meeting Three Artifacts Product Backlog Sprint Backlog Burn Down Chart
  • 23. Burn Down Customer Needs Daily Scrum SCRUM (stand-up) Product Owner Team Scrum Master Sprint Definition of Product 1 Month to 2 Weeks Done Backlog Sprint Review Definition of (including demo) Ready Retrospective Sprint Planning Sprint Backlog Burn Up Shippable Velocity Release
  • 24. Burn Down Customer Needs Daily Scrum SCRUM (stand-up) Product Owner Team Scrum Master Sprint Definition of Product 1 Month to 2 Weeks Done Backlog Sprint Review Definition of (including demo) Ready Retrospective Sprint Planning Sprint Backlog Burn Up Velocity
  • 25. Burn Down Customer Needs Daily Scrum SCRUM (stand-up) Product Owner Team Scrum Master Sprint Definition of Product 1 Month to 2 Weeks Done Backlog Sprint Review Definition of (including demo) Ready Retrospective Sprint Planning Sprint Backlog Burn Up Velocity
  • 26. Burn Down Customer Needs Daily Scrum SCRUM (stand-up) Product Owner Team Scrum Master Sprint Definition of Product 1 Month to 2 Weeks Done Backlog Sprint Review Definition of (including demo) Ready Retrospective Sprint Planning Sprint Backlog Burn Up Velocity
  • 27. Burn Down Customer Needs Daily Scrum SCRUM (stand-up) Product Owner Team Scrum Master Sprint Definition of Product 1 Month to 2 Weeks Done Backlog Sprint Review Definition of (including demo) Ready Retrospective Sprint Planning Sprint Backlog Burn Up Shippable Velocity Release
  • 28. Burn Down Customer Needs Daily Scrum SCRUM (stand-up) Product Owner Team Scrum Master Sprint Definition of Product 1 Month to 2 Weeks Done Backlog Sprint Review Definition of (including demo) Ready Retrospective Sprint Planning Sprint Backlog Burn Up Shippable Velocity Release
  • 29. Burn Down Customer Needs Daily Scrum SCRUM (stand-up) Product Owner Team Scrum Master Sprint Definition of Product 1 Month to 2 Weeks Done Backlog Sprint Review Definition of (including demo) Ready Retrospective Sprint Planning Sprint Backlog Burn Up Shippable Velocity Release
  • 30. WAIT! What about … Task boards, Information Radiators Reducing Work In Progress, Time Boxing Self Organization, Pull vs Push, Empowerment, Continuous Learning, Planning Poker, Story Sizing, Velocity, Team Swarming…
  • 31. Scrum is Simple not to be confused with easy 
  • 32. Scrum Master Product Owner The Team Represents the Does the work Facilitates and business interests ● self organizes ● protects the process ● sets priorities ● owns sprint backlog ● removes team owns the product ● dev, test, arch, DBA, impediments ● backlog BA, SME, etc ● Scrum
  • 34. we have team goals we are not all the same
  • 36. and then Scrum is silent.
  • 37. and that’s why scrum is a framework
  • 38. why do you need to scale?
  • 40. Product Product Product Backlog Backlog Backlog to do more?
  • 42. Product Product Product Backlog Backlog Backlog to integrate?
  • 44. Scrum of Scrums is a reactive way to synchronize teams and remove cross team impediments scrum of scrums scrum scrum scrum
  • 46. Coordination Team is a lean concept to synchronize teams and proactively align backlog priorities Coordination Team scrum scrum scrum
  • 47. Coordination Team Product Product Product Backlog Backlog Backlog
  • 48. Coordination Team Product Product Product Backlog Backlog Backlog
  • 49. Coordination Team Org. Backlog Product Product Product Backlog Backlog Backlog
  • 51. Scrum Master Product Owner The Team Represents the Does the work Facilitates and business interests ● self organizes ● protects the process ● sets priorities ● owns sprint backlog ● removes team owns the product ● dev, test, arch, DBA, impediments ● backlog BA, SME, etc ● Scrum
  • 52. ? Scrum
  • 53. Scrum Master Product Owner The Team Represents the Does the work Facilitates and business interests ● self organizes ● protects the process ● sets priorities ● owns sprint backlog ● removes team owns the product ● dev, test, arch, DBA, impediments ● backlog BA, SME, etc ● Scrum
  • 54. Scrum Master Product Owner The Team Represents the Does the work Facilitates and business interests ● self organizes ● protects the process ● sets priorities ● owns sprint backlog ● removes team owns the product ● dev, test, arch, DBA, impediments ● backlog BA, SME, etc ● Scrum
  • 55. let’s talk about the product owner
  • 56. product vision represent the business write stories update stake holders slice stories meet with customers groom the Product Backlog prepare for Sprint Planning
  • 57. product vision represent the business write stories update stake holders slice stories meet with customers groom the Product Backlog prepare for Sprint Planning
  • 58. product vision represent the business write stories update stake holders slice stories meet with customers groom the Product Backlog prepare for Sprint Planning
  • 59. product vision write stories meet with customers prepare for Sprint Planning
  • 60. product vision write stories meet with customers prepare for Sprint Planning
  • 61. product vision write stories meet with customers prepare for Sprint Planning
  • 62. product vision write stories meet with customers prepare for Sprint Planning
  • 65. Product Owner Team scales the role of Product Owner to support multiple Scrum teams with a single vision Product Owner Team scrum scrum scrum
  • 66. In a Product Owner Team, the PO acts as a coordinator or quarterback between all of the players. This team supports the Scrum Team
  • 67. The Product Owner Team works on their own cadence, ensuring backlog grooming and story readiness for the Scrum Team
  • 68. The Team Avg. Scrum Team Size 7±2 Everyone wears multiple hats Everyone works within the Sprint Cycle to deliver working software!
  • 69. The Team Avg. Scrum Team Size 7±2 Everyone wears multiple hats Everyone works within the Sprint Cycle to deliver working software!
  • 76. cross team comparisons
  • 80. productivity vs efficiency
  • 81. scrum is not a silver bullet
  • 83. reactive approach to remove scrum of scrums cross team impediments multiple product owners synchronizing Coordination Team and proactively aligning backlogs single PO working with supporting roles, to support multiple scrum teams
  • 84. final words of wisdom?
  • 86. @calebjenkins http://developingux.com @proactionmentor caleb@calebjenkins.com
  • 87. @calebjenkins http://developingux.com @proactionmentor caleb@calebjenkins.com
  • 88. http://www.flickr.com/photos/johnwilliamsphd/3288928346/ http://www.flickr.com/photos/grahamcrewe/396400543/ http://www.flickr.com/photos/nowak/5048838814/ http://www.flickr.com/photos/hugosimmelink/2252095723/ http://www.flickr.com/photos/trinity-of-one/20562069/
  • 89. http://www.flickr.com/photos/maniya/2471677206/ http://www.flickr.com/photos/fireflythegreat/2845637227/ http://www.flickr.com/photos/tambako/2414419226/ http://www.flickr.com/photos/woodwood/2521586391/ http://www.flickr.com/photos/92795775@N00/4469179194/
  • 92. @calebjenkins http://developingux.com @proactionmentor caleb@calebjenkins.com