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A Reference Architecture for Digitalization
in the Pharmaceutical Industry
INFORMATIK 2017
47. Jahrestagung der Gesellschaft für Informatik e.V. (GI) | 25.-29.9.2017 | Chemnitz
Workshop Enterprise Architecture Management in Forschung und Praxis
Alina Chircu, Bentley University
Levent Sözer, Capgemini Germany
Eldar Sultanow, Capgemini Germany
Copyright © Capgemini 2016. All Rights Reserved
2Blank.potx
1 Please discover "Update Agenda" in your Capgemini Tools to get all the agenda slides and to refresh
them; there is also a layout without picture in the background available
Agenda
 Objectives
 Summary
 Next Steps1
Our vision – We would like to create the reference
architecture to:
Copyright © Capgemini 2015. All Rights Reserved
3RA Pharma
Allow new (IT) suppliers
to quickly get
knowledgeable on our
industry specifics
Create transparency in
terms of which
technology is used for
what purpose
Provide templates for a
technology solution,
capturing both business-
facing and technology-
facing perspectives in
terms of pharma
Digital Transformation Technologies
Copyright © Capgemini 2015. All Rights Reserved
4RA Pharma
 Enabling the digitization of our society and economy
 Objects and people are assigned unique identifiers, sensors, and actuators
 interconnected through wireless ad-hoc networks such Bluetooth, Zigbee or Z-Wafe, and report about
their status and the surrounding environment
 26 billion IoT devices will be deployed by 2020
INTERNET
OF THINGS
AUGMENTED
REALITY
COGNITIVE
COMPUTING
Digital Transformation Technologies
Copyright © Capgemini 2015. All Rights Reserved
5RA Pharma
 Technologies that increase the user’s perception and interaction with the real world by placing virtual
objects
 Combines real and virtual objects in a real environment
 Runs interactively, and in real time
 Virtual objects’ features and behavior is derived from data that has been gathered due to digitalization
AUGMENTED
REALITY
INTERNET OF
THINGS
COGNITIVE
COMPUTING
Digital Transformation Technologies
Copyright © Capgemini 2015. All Rights Reserved
6RA Pharma
 IT systems using artificial intelligence, natural language processing, and machine learning technologies
 Provide data analysis and decision-making through automated, dynamic learning based on
accumulated experience
 Derives intelligence and knowledge from huge volumes of structured and unstructured data and
enables real-time decisions
 Efficient, effective and flexible solution for dealing with ubiquitous data generated by digitalization
COGNITIVE
COMPUTING
INTERNET OF
THINGS
AUGMENTED
REALITY
Digital Transformation Technologies
Copyright © Capgemini 2015. All Rights Reserved
7RA Pharma
INTERNET
OF THINGS
AUGMENTED
REALITY
COGNITIVE
COMPUTING
ACROSS DIFFERENT
INTERDEPENDENT INDUSTRIES
• Applications developed and running
in different industries may interact or
be integrated with each other
• Data may be exchanged through
these inter-industry connections
• Business-level synergies across
organizations in different industries
• Focusing: Pharma & Logistics &
Public
Digitalization Steps
Copyright © Capgemini 2015. All Rights Reserved
8RA Pharma
TAG, SENSE &
CONNECT
INGEST ANALYSE &
PREPARE
UTILIZE
Industrial IOT
Copyright © Capgemini 2016. All Rights Reserved
9Blank.potx
The Internet of Things (IoT)
 Wireless interconnections among “things” w/ sensors (personal devices, appliances etc.)
equipped with data-gathering sensors
 Conservative prediction: 26 billion IoT devices worldwide by 2020 (Lee and Lee, 2015)
Industrial IoT
 Wireless interconnections among “things” w/ sensors (personal devices, appliances etc.)
equipped with data-gathering sensors
 Conservative prediction: 26 billion IoT devices worldwide by 2020 (Lee and Lee, 2015)
The need for IoT Architectures
Copyright © Capgemini 2016. All Rights Reserved
10Blank.potx
ACROSS DIFFERENT
INTERDEPENDENT INDUSTRIES
• Architectures = models
• Driving factors
• IoT technology proliferation (types, suppliers)
• Cross-functional, end-to-end internal
processes
• Interconnected, global external processes
(supply chains)
• Value chains and value ecosystems
• A need for architectures
• Helping companies innovate by developing
appropriate digital product platforms
• Making sense of recommendations to support
a company’s digital strategy
• Developing interconnected business platforms
Types of Architectures
Copyright © Capgemini 2016. All Rights Reserved
11Blank.potx
ACROSS DIFFERENT LEVELS
• Company level = enterprise architecture (EA)
• “business and operating model,
organizational structure, business
processes, data, applications and
technology” (Ahlemann et al., 2012)
• Industry level = reference architecture (RA)
• high-level, organizing view for an industry,
including its processes, stakeholders,
organizational, informational and
technology structure (Czarnecki and
Dietze, 2017)
Goals of RAs for Specific Industries
Copyright © Capgemini 2016. All Rights Reserved
12Blank.potx
Help new (IT) suppliers
to quickly get
knowledgeable on
industry specifics
Create transparency in
terms of which
technology is used for
what purpose
Provide templates for a
technology solution,
capturing both business-
facing and technology-
facing perspectives
Help companies & their
partners to build
interconnected digital
business platforms
Ongoing RA Projects
Copyright © Capgemini 2016. All Rights Reserved
13Blank.potx
 Internal Capgemini report
 Chircu, A. M., Sultanow, E., and Sözer, L. D. “A Reference Architecture for Digitalization in
the Pharmaceutical Industry,” Informatik 2017 & Lecture Notes in Informatics (LNI),
Gesellschaft für Informatik, Bonn, 2017
Pharmaceuticals
 Energy generation, delivery & infrastructure, customer interaction, customer management,
market & pricing, risk management
 Sultanow et al. (in progress)
Energy
Research Process
Copyright © Capgemini 2016. All Rights Reserved
14Blank.potx
• Analysis of architectural frameworks
o Many frameworks, no general
preference or standard, most have
basic elements (business, processes,
data, sw, hw), sometimes companies
develop their own
• Practitioner feedback
o Standards-setting communities
• Iteration
• Analysis of existing technologies
and corresponding RAs
o Specific technologies, not
integrated for IoT
• Selection of architectural framework
o Open Group Architectural
Framework (TOGAF)
• Dissemination
o Articles, presentations
• RA development
o Industrial IoT-specific issues
o Industry-specific issues
1 2 3 4 5 6 7
RA Elements
Copyright © Capgemini 2016. All Rights Reserved
15Blank.potx
Architectural domains (TOGAF)
• Business architecture: strategies, business capabilities, and
processes
• Data architecture: storage and access of data
• Application architecture: application design and interactions
• Technology architecture: hw & sw to support other 3 domains
Enabling technologies
• IoT: tags (RFD/datamatrix), sensors, wireless networks, etc.
• Other – big data, analytics, etc.
Technology interaction steps/stages
• Tag, Sense & Connect
• Ingest
• Analyze & Prepare
• Utilize
Interaction industries
• Value chains and ecosystems
RAELEMENTS
RA „Slices“
Copyright © Capgemini 2016. All Rights Reserved
16Blank.potx
RA Example – Pharma IoT „Slice“
Copyright © Capgemini 2016. All Rights Reserved
17Blank.potx
BusinessDataApplicationTechnology
Tag, Sense &
Connect Ingest
Analyse &
Prepare Utilize
Wireless
Network
IoT
AutoID Cloud
Drug Serialization Clinical Trials Cool Chain
Sensors
Tracking PlatformCooltrax Bosch Packaging
XQS TempSense ezTRACK Newsteo WebMonitor
Condition Monitoring / Cool Chain Monitoring
Therapy Management
Drug Order Automation
Track-&-Trace, Indoor Positioning
Mettler Toledo
Locational
Data
Indoor Locations Outdoor Locations
Sensor Data Temperatures Humidity Data
Maps Locational Rules Permissions
Epidemiological Research
Shock Sensor Data
Senion IPS
Locatible
Computational Genomics
RA Example – Pharma AR „Slice“
Copyright © Capgemini 2016. All Rights Reserved
18Blank.potx
Tag, Sense &
Connect Ingest
Analyse &
Prepare Utilize
Augmented RealityFingerIO
AR Devices SmartEyeglass Google Glass MS Hololens
Sensors
AR SDK Vuforia
Virtual Visualization (Virtual Simulation, Geolocation based AR)
Virtual Education
BusinessDataApplicationTechnology
Soli Sonar
Depth-Sensing
(Markerless)
Physical Cognition Object Detection 3D Scan OCR
Object Recognition
DroidARWikitudeARmedia
Platform Surgical Navigation Advanced Platform
APP Anatomy 4DAccuVein
D'FusionMetaio SDK
Object Recognition
Medical Treatment Assistance
Remote Disease Diagnostics/Treatments
AR Model Virtual ItemHologram Real Item
Black & White
Markers Digital Contact Lenses
AED4EU
Challenges
Copyright © Capgemini 2016. All Rights Reserved
19Blank.potx
• Complexity
• Technologies
• Industries
• Changing technology landscape
• Cooperation of industry
participants
• Process details
• Value chain cooperation
• Standards
• Industry consortia
• Standards-setting organizations
Contact information
Copyright © Capgemini 2016. All Rights Reserved
20Blank.potx
Prof. Alina
Chircu
achircu@bentley.edu
Bentley University
Insert
contact
picture
Insert
contact
picture
Dr. Eldar
Sultanow
eldar.sultanow@capgemini.com
Capgemini Germany
Levent
Sözer
levent-deniz.soezer@capgemini.com
Capgemini Germany
Insert
contact
picture
About Capgemini
With more than 140,000 people in over 40 countries, Capgemini
is one of the world's foremost providers of consulting, technology
and outsourcing services. The Group reported 2013 global
revenues of EUR 10.1 billion.
Together with its clients, Capgemini creates and delivers
business and technology solutions that fit their needs and drive
the results they want. A deeply multicultural organization,
Capgemini has developed its own way of working, the
Collaborative Business ExperienceTM, and draws on Rightshore®,
its worldwide delivery model.
Rightshore® is a trademark belonging to Capgemini
The information contained in this presentation is proprietary.
Copyright © 2016 Capgemini. All rights reserved.
www.capgemini.com

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A Reference Architecture for Digitalization in the Pharmaceutical Industry

  • 1. A Reference Architecture for Digitalization in the Pharmaceutical Industry INFORMATIK 2017 47. Jahrestagung der Gesellschaft für Informatik e.V. (GI) | 25.-29.9.2017 | Chemnitz Workshop Enterprise Architecture Management in Forschung und Praxis Alina Chircu, Bentley University Levent Sözer, Capgemini Germany Eldar Sultanow, Capgemini Germany
  • 2. Copyright © Capgemini 2016. All Rights Reserved 2Blank.potx 1 Please discover "Update Agenda" in your Capgemini Tools to get all the agenda slides and to refresh them; there is also a layout without picture in the background available Agenda  Objectives  Summary  Next Steps1
  • 3. Our vision – We would like to create the reference architecture to: Copyright © Capgemini 2015. All Rights Reserved 3RA Pharma Allow new (IT) suppliers to quickly get knowledgeable on our industry specifics Create transparency in terms of which technology is used for what purpose Provide templates for a technology solution, capturing both business- facing and technology- facing perspectives in terms of pharma
  • 4. Digital Transformation Technologies Copyright © Capgemini 2015. All Rights Reserved 4RA Pharma  Enabling the digitization of our society and economy  Objects and people are assigned unique identifiers, sensors, and actuators  interconnected through wireless ad-hoc networks such Bluetooth, Zigbee or Z-Wafe, and report about their status and the surrounding environment  26 billion IoT devices will be deployed by 2020 INTERNET OF THINGS AUGMENTED REALITY COGNITIVE COMPUTING
  • 5. Digital Transformation Technologies Copyright © Capgemini 2015. All Rights Reserved 5RA Pharma  Technologies that increase the user’s perception and interaction with the real world by placing virtual objects  Combines real and virtual objects in a real environment  Runs interactively, and in real time  Virtual objects’ features and behavior is derived from data that has been gathered due to digitalization AUGMENTED REALITY INTERNET OF THINGS COGNITIVE COMPUTING
  • 6. Digital Transformation Technologies Copyright © Capgemini 2015. All Rights Reserved 6RA Pharma  IT systems using artificial intelligence, natural language processing, and machine learning technologies  Provide data analysis and decision-making through automated, dynamic learning based on accumulated experience  Derives intelligence and knowledge from huge volumes of structured and unstructured data and enables real-time decisions  Efficient, effective and flexible solution for dealing with ubiquitous data generated by digitalization COGNITIVE COMPUTING INTERNET OF THINGS AUGMENTED REALITY
  • 7. Digital Transformation Technologies Copyright © Capgemini 2015. All Rights Reserved 7RA Pharma INTERNET OF THINGS AUGMENTED REALITY COGNITIVE COMPUTING ACROSS DIFFERENT INTERDEPENDENT INDUSTRIES • Applications developed and running in different industries may interact or be integrated with each other • Data may be exchanged through these inter-industry connections • Business-level synergies across organizations in different industries • Focusing: Pharma & Logistics & Public
  • 8. Digitalization Steps Copyright © Capgemini 2015. All Rights Reserved 8RA Pharma TAG, SENSE & CONNECT INGEST ANALYSE & PREPARE UTILIZE
  • 9. Industrial IOT Copyright © Capgemini 2016. All Rights Reserved 9Blank.potx The Internet of Things (IoT)  Wireless interconnections among “things” w/ sensors (personal devices, appliances etc.) equipped with data-gathering sensors  Conservative prediction: 26 billion IoT devices worldwide by 2020 (Lee and Lee, 2015) Industrial IoT  Wireless interconnections among “things” w/ sensors (personal devices, appliances etc.) equipped with data-gathering sensors  Conservative prediction: 26 billion IoT devices worldwide by 2020 (Lee and Lee, 2015)
  • 10. The need for IoT Architectures Copyright © Capgemini 2016. All Rights Reserved 10Blank.potx ACROSS DIFFERENT INTERDEPENDENT INDUSTRIES • Architectures = models • Driving factors • IoT technology proliferation (types, suppliers) • Cross-functional, end-to-end internal processes • Interconnected, global external processes (supply chains) • Value chains and value ecosystems • A need for architectures • Helping companies innovate by developing appropriate digital product platforms • Making sense of recommendations to support a company’s digital strategy • Developing interconnected business platforms
  • 11. Types of Architectures Copyright © Capgemini 2016. All Rights Reserved 11Blank.potx ACROSS DIFFERENT LEVELS • Company level = enterprise architecture (EA) • “business and operating model, organizational structure, business processes, data, applications and technology” (Ahlemann et al., 2012) • Industry level = reference architecture (RA) • high-level, organizing view for an industry, including its processes, stakeholders, organizational, informational and technology structure (Czarnecki and Dietze, 2017)
  • 12. Goals of RAs for Specific Industries Copyright © Capgemini 2016. All Rights Reserved 12Blank.potx Help new (IT) suppliers to quickly get knowledgeable on industry specifics Create transparency in terms of which technology is used for what purpose Provide templates for a technology solution, capturing both business- facing and technology- facing perspectives Help companies & their partners to build interconnected digital business platforms
  • 13. Ongoing RA Projects Copyright © Capgemini 2016. All Rights Reserved 13Blank.potx  Internal Capgemini report  Chircu, A. M., Sultanow, E., and Sözer, L. D. “A Reference Architecture for Digitalization in the Pharmaceutical Industry,” Informatik 2017 & Lecture Notes in Informatics (LNI), Gesellschaft für Informatik, Bonn, 2017 Pharmaceuticals  Energy generation, delivery & infrastructure, customer interaction, customer management, market & pricing, risk management  Sultanow et al. (in progress) Energy
  • 14. Research Process Copyright © Capgemini 2016. All Rights Reserved 14Blank.potx • Analysis of architectural frameworks o Many frameworks, no general preference or standard, most have basic elements (business, processes, data, sw, hw), sometimes companies develop their own • Practitioner feedback o Standards-setting communities • Iteration • Analysis of existing technologies and corresponding RAs o Specific technologies, not integrated for IoT • Selection of architectural framework o Open Group Architectural Framework (TOGAF) • Dissemination o Articles, presentations • RA development o Industrial IoT-specific issues o Industry-specific issues 1 2 3 4 5 6 7
  • 15. RA Elements Copyright © Capgemini 2016. All Rights Reserved 15Blank.potx Architectural domains (TOGAF) • Business architecture: strategies, business capabilities, and processes • Data architecture: storage and access of data • Application architecture: application design and interactions • Technology architecture: hw & sw to support other 3 domains Enabling technologies • IoT: tags (RFD/datamatrix), sensors, wireless networks, etc. • Other – big data, analytics, etc. Technology interaction steps/stages • Tag, Sense & Connect • Ingest • Analyze & Prepare • Utilize Interaction industries • Value chains and ecosystems RAELEMENTS
  • 16. RA „Slices“ Copyright © Capgemini 2016. All Rights Reserved 16Blank.potx
  • 17. RA Example – Pharma IoT „Slice“ Copyright © Capgemini 2016. All Rights Reserved 17Blank.potx BusinessDataApplicationTechnology Tag, Sense & Connect Ingest Analyse & Prepare Utilize Wireless Network IoT AutoID Cloud Drug Serialization Clinical Trials Cool Chain Sensors Tracking PlatformCooltrax Bosch Packaging XQS TempSense ezTRACK Newsteo WebMonitor Condition Monitoring / Cool Chain Monitoring Therapy Management Drug Order Automation Track-&-Trace, Indoor Positioning Mettler Toledo Locational Data Indoor Locations Outdoor Locations Sensor Data Temperatures Humidity Data Maps Locational Rules Permissions Epidemiological Research Shock Sensor Data Senion IPS Locatible Computational Genomics
  • 18. RA Example – Pharma AR „Slice“ Copyright © Capgemini 2016. All Rights Reserved 18Blank.potx Tag, Sense & Connect Ingest Analyse & Prepare Utilize Augmented RealityFingerIO AR Devices SmartEyeglass Google Glass MS Hololens Sensors AR SDK Vuforia Virtual Visualization (Virtual Simulation, Geolocation based AR) Virtual Education BusinessDataApplicationTechnology Soli Sonar Depth-Sensing (Markerless) Physical Cognition Object Detection 3D Scan OCR Object Recognition DroidARWikitudeARmedia Platform Surgical Navigation Advanced Platform APP Anatomy 4DAccuVein D'FusionMetaio SDK Object Recognition Medical Treatment Assistance Remote Disease Diagnostics/Treatments AR Model Virtual ItemHologram Real Item Black & White Markers Digital Contact Lenses AED4EU
  • 19. Challenges Copyright © Capgemini 2016. All Rights Reserved 19Blank.potx • Complexity • Technologies • Industries • Changing technology landscape • Cooperation of industry participants • Process details • Value chain cooperation • Standards • Industry consortia • Standards-setting organizations
  • 20. Contact information Copyright © Capgemini 2016. All Rights Reserved 20Blank.potx Prof. Alina Chircu achircu@bentley.edu Bentley University Insert contact picture Insert contact picture Dr. Eldar Sultanow eldar.sultanow@capgemini.com Capgemini Germany Levent Sözer levent-deniz.soezer@capgemini.com Capgemini Germany Insert contact picture
  • 21. About Capgemini With more than 140,000 people in over 40 countries, Capgemini is one of the world's foremost providers of consulting, technology and outsourcing services. The Group reported 2013 global revenues of EUR 10.1 billion. Together with its clients, Capgemini creates and delivers business and technology solutions that fit their needs and drive the results they want. A deeply multicultural organization, Capgemini has developed its own way of working, the Collaborative Business ExperienceTM, and draws on Rightshore®, its worldwide delivery model. Rightshore® is a trademark belonging to Capgemini The information contained in this presentation is proprietary. Copyright © 2016 Capgemini. All rights reserved. www.capgemini.com