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INFOGRAPHIC: Digital Demand in Wealth Management Highest in Asia-Pacific

According to the Asia-Pacific Wealth Report 2014 from Capgemini and RBC Wealth Management, high net worth individuals (HNWIs) in the region, regardless of age or wealth level, are demanding digital capability from the wealth management industry. 82% of Asia-Pacific HNWIs expect most of their wealth management relationships to be digital in the next five years while 83% of HNWIs in the region would consider leaving firms that lack an integrated digital channel experience.

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INFOGRAPHIC: Digital Demand in Wealth Management Highest in Asia-Pacific

  1. 1. Digital Demand in Wealth Management Highest in Asia-Pacific1 Asia-Pacific Wealth Report 2014 from Capgemini and RBC Wealth Management El 82% of Asia-Pacific HNW| s2 (excl. Japan) expect most of their wealth 2 management relationships to be digital in the next five years Digital Shortcomings Could Cause HNW| s to leave Firms 0 8 3 A .3 _> Compared to of HNW| s in Asia-Pacific (excl. Japan) a —> —> % of would consider leaving firms that lath an integrated digital channel experience 66% APAC (excl. Japan) '. '9 ROW Capabilities that Inform Capabilities that Engage Capabilities that Enable Transactions E. g., researching a wealth management firm E. g., obtaining advice E. g., transferring firnds between accounts Digital Demands of HNWls in Asia-Pacific (excl. Japan) are High Across All Age and Wealth levels Emerging digital channels showing Strong demand for digital across all high adoption promise wealth levels W 53% Ii Social 51% Video 48% an US $1-5 million US 55-20 million US 520+ million I UnderAge 40 0verAge40 www. asiapacificwealthreport. com For more information, e-mail: Wea| th@Capgemini. C0m 1 Capgemini (DNSUHING lE(HN0l0GV outsoukcwo 1.We have broken out Japan from the Asia-Pacific analysis as investor behavior has typically been different from that of the more emerging markets within Asia-Pacific. 2. HNW| s are defined as those having investable assets of US$1 million or more excluding primary residence, collectibles, consumables and consumer durables 3‘ Rest of world (ROW) refers to all countries covered in the Capgemini, RBC Wealth Management and Scorpio Partnership Global HNW Insights Survey 2014 except those in Asia-Pacific Source: Asia-Pacific Wealth Report 2014, Capgemini and RBC Wealth Management; Capgemini, RBC Wealth Management and Scorpio Partnership Global HNW Insights Survey 2014

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