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Always On – Mobile First
Thousands of Employees,
Millions of Devices,
Billions of Things
Welcome to the Connected World
2Copyright © 2015 Capgemini and Sogeti. All Rights Reserved
Thousands of Employees, Millions of Devices, Billions of Things | March 2015
Digital Masters Are Leading
Source: Capgemini Consulting-MIT Analysis – Digital Transformation: A roadmap for billion-dollar organisations (c) 2012.
Transformation management intensity
Digitalintensity
Fashionistas Digital Masters
Beginners Conservatives
+26%-11%
3Copyright © 2015 Capgemini and Sogeti. All Rights Reserved
Thousands of Employees, Millions of Devices, Billions of Things | March 2015
What The Digital Masters Are Doing With IoT
Low Maturity: <40% of firms provide IoT solutions that support the feature
High Maturity : >60% off firms provide IoT solutions that support the feature
Medium Maturity : 40-60% of firms provide IoT solutions that support the feature
Basic
Information
Support
(Alerts and Notifications)
Remote
Operability
Support
(Remote Control and
Configuration)
Performance
Improvement
Support
(Predictive Maintenance /
Productivity Enhancement
Insights)
Industrial
Manufacturing
Medical
Devices
Utilities
Auto
Manufacturing
Insurance
Home
Appliances
Pharmaceuticals
Industry
Group
Predictive maintenance
and productivity
enhancement insights
based on sensor data
Performance
Improvement
Support
Example:
GE applies advanced
analytics techniques to the
data collected from its
connected equipment to
improve machine utilization
and efficiency.
Ability to be controlled and
configured remotely
Remote Operability
Support
Example:
GM’s OnStar system
allows vehicle owners to
remotely lock and
unlock their car doors,
and flash the horn and
lights through a
smartphone app.
Delivery of alerts and
notifications on product
status
Basic Information
Support
Example:
Whirlpool’s smart appliances
notify users when a wash
cycle is complete or the
refrigerator door is open, via
a smartphone app.
4Copyright © 2015 Capgemini and Sogeti. All Rights Reserved
Thousands of Employees, Millions of Devices, Billions of Things | March 2015
IoT Is The Logical Progression From Enterprise Mobility Management
Millions of Devices, Billions of Apps, Trillions of Things...
Reach
Richness
Internet
of
Things
Secure
Data
Management
Mobile
Applications
Management
Mobile
Device
Management
5Copyright © 2015 Capgemini and Sogeti. All Rights Reserved
Thousands of Employees, Millions of Devices, Billions of Things | March 2015
Have You Thought About The Security Implications?
Risk Analysis Secured Design Rigorous Testing Secured Coding Security Certification
6Copyright © 2015 Capgemini and Sogeti. All Rights Reserved
Thousands of Employees, Millions of Devices, Billions of Things | March 2015
The Monetization Opportunity…
69% users concerned
that a connected appliance
could result in a data
breach1
1 fortinet, “Connected Home Survey”, 2014
2 Capgemini Consulting, “Internet of Things” Are Organization Ready for a
Multi-Trillion Dollar prize”, 2014
Only 13%
organizations offer
IoT solutions that
integrate with
third party
Products
and
services2
Monetization is held back by multiple
challenges
Need for
Innovative
Approach
Lack of
Established
Standards
Security and
Privacy Concerns
Key
Monetization
Challenges
Ecosystem
Building
Organizations
develop a
platform,
charging partners
and customers
Hardware
Premium
Organizations
charge a price-
premium for
connected
features
Service
Revenue
Organizations
generate
recurring
revenues through
monetized
services
Data Revenue
Organizations
make money by
selling data
extracted from
sensors
Complexity of IoT Monetization Model
RelationshipwithCustomer
Basic Advanced
TransactionalCollaborativeRelational
Hardware
Premium
Data
Revenue
Ecosystem
Building
Service
Revenue
7Copyright © 2015 Capgemini and Sogeti. All Rights Reserved
Thousands of Employees, Millions of Devices, Billions of Things | March 2015
Are You Ready To Realize Your IoT Potential?
Business
IT Infrastructure
Skill Sets
IoT Potential
Realized
Revise SLAs to meet customer need for
reduced response time
Base key decisions on facts and figures
Identify the commercial
model that makes sense
Revamp security and policies to
reflect new reality
Governance
Emphasize ease-of-use in IoT
solution design to overcome
barriers to adoption
Identify IoT sales
champions
Augment product
management capabilities
with services expertise
Drive partnerships across all layers
Connect IT systems in
different areas to provide
unified view
Shift from on-premises
infrastructure to cloud
Promote early
wins internally
Create
specialized teams
for IoT solution
support
Evaluate impact of technology
changes on business model
8Copyright © 2015 Capgemini and Sogeti. All Rights Reserved
Thousands of Employees, Millions of Devices, Billions of Things | March 2015
Thank You
Fernando Alvarez
Chief Digital Officer, Capgemini Consulting
digital.sales.global@capgemini.com
9Copyright © 2015 Capgemini and Sogeti. All Rights Reserved
Thousands of Employees, Millions of Devices, Billions of Things | March 2015
Thank You
Simon Short
DCX & Mobile Solutions Global Leader
digital.sales.global@capgemini.com
www.sogeti.com/mobility
www.capgemini.com/mobility
The information contained in this presentation is proprietary. Copyright © 2015 Capgemini and Sogeti. All rights reserved.
Rightshore® is a trademark belonging to Capgemini.
About Capgemini and Sogeti
With almost 145,000 people in over 40 countries, Capgemini is one of the world's foremost providers of
consulting, technology and outsourcing services. The Group reported 2014 global revenues of EUR 10.573
billion. Together with its clients, Capgemini creates and delivers business and technology solutions that fit their
needs and drive the results they want. A deeply multicultural organization, Capgemini has developed its own way
of working, the Collaborative Business ExperienceTM, and draws on Rightshore®, its worldwide delivery model.
Sogeti is a leading provider of technology and software testing, specializing in Application, Infrastructure and
Engineering Services. Sogeti offers cutting-edge solutions around Testing, Business Intelligence & Analytics,
Mobile, Cloud and Cyber Security. Sogeti brings together more than 20,000 professionals in 15 countries and has
a strong local presence in over 100 locations in Europe, USA and India. Sogeti is a wholly-owned subsidiary of
Cap Gemini S.A., listed on the Paris Stock Exchange
Capgemini and Sogeti offer end-to-end Mobile Solutions for mobile strategy
and services as an Enterprise Mobility Orchestrator. Deploying a framework
of harmonized methods, accelerators and industrialized services, the
Enterprise Mobility Orchestrator services can help create, implement and
support an organization’s mobile strategy. To address all areas of a
business going mobile, the service portfolio covers: Strategy; Experience &
Design; Development; Testing; Security; and Managed Mobility. Together,
Capgemini and Sogeti have combined their extensive capabilities in
strategic consulting, technology excellence, industry solutions and global
delivery to help organizations optimize their mobile business potential.
Always On – Mobile First

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Thousands of Employees, Millions of Devices, Billions of Things – Welcome to the Connected World

  • 1. Always On – Mobile First Thousands of Employees, Millions of Devices, Billions of Things Welcome to the Connected World
  • 2. 2Copyright © 2015 Capgemini and Sogeti. All Rights Reserved Thousands of Employees, Millions of Devices, Billions of Things | March 2015 Digital Masters Are Leading Source: Capgemini Consulting-MIT Analysis – Digital Transformation: A roadmap for billion-dollar organisations (c) 2012. Transformation management intensity Digitalintensity Fashionistas Digital Masters Beginners Conservatives +26%-11%
  • 3. 3Copyright © 2015 Capgemini and Sogeti. All Rights Reserved Thousands of Employees, Millions of Devices, Billions of Things | March 2015 What The Digital Masters Are Doing With IoT Low Maturity: <40% of firms provide IoT solutions that support the feature High Maturity : >60% off firms provide IoT solutions that support the feature Medium Maturity : 40-60% of firms provide IoT solutions that support the feature Basic Information Support (Alerts and Notifications) Remote Operability Support (Remote Control and Configuration) Performance Improvement Support (Predictive Maintenance / Productivity Enhancement Insights) Industrial Manufacturing Medical Devices Utilities Auto Manufacturing Insurance Home Appliances Pharmaceuticals Industry Group Predictive maintenance and productivity enhancement insights based on sensor data Performance Improvement Support Example: GE applies advanced analytics techniques to the data collected from its connected equipment to improve machine utilization and efficiency. Ability to be controlled and configured remotely Remote Operability Support Example: GM’s OnStar system allows vehicle owners to remotely lock and unlock their car doors, and flash the horn and lights through a smartphone app. Delivery of alerts and notifications on product status Basic Information Support Example: Whirlpool’s smart appliances notify users when a wash cycle is complete or the refrigerator door is open, via a smartphone app.
  • 4. 4Copyright © 2015 Capgemini and Sogeti. All Rights Reserved Thousands of Employees, Millions of Devices, Billions of Things | March 2015 IoT Is The Logical Progression From Enterprise Mobility Management Millions of Devices, Billions of Apps, Trillions of Things... Reach Richness Internet of Things Secure Data Management Mobile Applications Management Mobile Device Management
  • 5. 5Copyright © 2015 Capgemini and Sogeti. All Rights Reserved Thousands of Employees, Millions of Devices, Billions of Things | March 2015 Have You Thought About The Security Implications? Risk Analysis Secured Design Rigorous Testing Secured Coding Security Certification
  • 6. 6Copyright © 2015 Capgemini and Sogeti. All Rights Reserved Thousands of Employees, Millions of Devices, Billions of Things | March 2015 The Monetization Opportunity… 69% users concerned that a connected appliance could result in a data breach1 1 fortinet, “Connected Home Survey”, 2014 2 Capgemini Consulting, “Internet of Things” Are Organization Ready for a Multi-Trillion Dollar prize”, 2014 Only 13% organizations offer IoT solutions that integrate with third party Products and services2 Monetization is held back by multiple challenges Need for Innovative Approach Lack of Established Standards Security and Privacy Concerns Key Monetization Challenges Ecosystem Building Organizations develop a platform, charging partners and customers Hardware Premium Organizations charge a price- premium for connected features Service Revenue Organizations generate recurring revenues through monetized services Data Revenue Organizations make money by selling data extracted from sensors Complexity of IoT Monetization Model RelationshipwithCustomer Basic Advanced TransactionalCollaborativeRelational Hardware Premium Data Revenue Ecosystem Building Service Revenue
  • 7. 7Copyright © 2015 Capgemini and Sogeti. All Rights Reserved Thousands of Employees, Millions of Devices, Billions of Things | March 2015 Are You Ready To Realize Your IoT Potential? Business IT Infrastructure Skill Sets IoT Potential Realized Revise SLAs to meet customer need for reduced response time Base key decisions on facts and figures Identify the commercial model that makes sense Revamp security and policies to reflect new reality Governance Emphasize ease-of-use in IoT solution design to overcome barriers to adoption Identify IoT sales champions Augment product management capabilities with services expertise Drive partnerships across all layers Connect IT systems in different areas to provide unified view Shift from on-premises infrastructure to cloud Promote early wins internally Create specialized teams for IoT solution support Evaluate impact of technology changes on business model
  • 8. 8Copyright © 2015 Capgemini and Sogeti. All Rights Reserved Thousands of Employees, Millions of Devices, Billions of Things | March 2015 Thank You Fernando Alvarez Chief Digital Officer, Capgemini Consulting digital.sales.global@capgemini.com
  • 9. 9Copyright © 2015 Capgemini and Sogeti. All Rights Reserved Thousands of Employees, Millions of Devices, Billions of Things | March 2015 Thank You Simon Short DCX & Mobile Solutions Global Leader digital.sales.global@capgemini.com
  • 10. www.sogeti.com/mobility www.capgemini.com/mobility The information contained in this presentation is proprietary. Copyright © 2015 Capgemini and Sogeti. All rights reserved. Rightshore® is a trademark belonging to Capgemini. About Capgemini and Sogeti With almost 145,000 people in over 40 countries, Capgemini is one of the world's foremost providers of consulting, technology and outsourcing services. The Group reported 2014 global revenues of EUR 10.573 billion. Together with its clients, Capgemini creates and delivers business and technology solutions that fit their needs and drive the results they want. A deeply multicultural organization, Capgemini has developed its own way of working, the Collaborative Business ExperienceTM, and draws on Rightshore®, its worldwide delivery model. Sogeti is a leading provider of technology and software testing, specializing in Application, Infrastructure and Engineering Services. Sogeti offers cutting-edge solutions around Testing, Business Intelligence & Analytics, Mobile, Cloud and Cyber Security. Sogeti brings together more than 20,000 professionals in 15 countries and has a strong local presence in over 100 locations in Europe, USA and India. Sogeti is a wholly-owned subsidiary of Cap Gemini S.A., listed on the Paris Stock Exchange Capgemini and Sogeti offer end-to-end Mobile Solutions for mobile strategy and services as an Enterprise Mobility Orchestrator. Deploying a framework of harmonized methods, accelerators and industrialized services, the Enterprise Mobility Orchestrator services can help create, implement and support an organization’s mobile strategy. To address all areas of a business going mobile, the service portfolio covers: Strategy; Experience & Design; Development; Testing; Security; and Managed Mobility. Together, Capgemini and Sogeti have combined their extensive capabilities in strategic consulting, technology excellence, industry solutions and global delivery to help organizations optimize their mobile business potential. Always On – Mobile First