Capgemini’s "Dynamic Services" is a suite of transformational IT services that enables a new service-orchestration operating model for our clients, using products such as VMAX and Avamar, vBLocks and vAutomation Centre. We will share use case examples spanning Legacy IT transformation, Hybrid Cloud management and multi-sourced governance control. Presented by Harish Rao, CTO for Global Infrastructure Services, Capgemini, at EMC World 2014.

1. 1© Copyright 2014 EMC Corporation. All rights reserved.© Copyright 2014 EMC Corporation. All rights reserved.
Capgemini, Powered by EMC, VCE & VMware -
Revolutionizing Hybrid Cloud & IT Brokering
Harish Rao, SVP and CTO, Infrastructure Services

2. 2© Copyright 2014 EMC Corporation. All rights reserved.© Copyright 2014 EMC Corporation. All rights reserved.
Disrupted Markets – Consumer & Cloud
• Face of Enterprise IT changed
irrevocably
– Outside-In drivers – factors
beyond enterprise control
– Inside-Out drivers – managing
agile capacity and obsolescence
• Legacy overhang a big issue
– Existing investments – data
centers, PCs
– Critical applications
• Service Orchestration – The Hub
Platform
– A stable base to manage opposing
drivers
– Bridge between the legacy and the
world of Cloud-Mobility-Analytics

3. 3© Copyright 2014 EMC Corporation. All rights reserved.© Copyright 2014 EMC Corporation. All rights reserved.
Service Orchestration – Managing Complexity
• The central plank of enterprise services strategy, enabling
value realisation from a dynamic ecosystem
– Asset-light preferences
– Reduced capex and capital risks
– Agility in addressing rapid changes in both the customer
demand as well as available services
• Capgemini’s Cloud Services Orchestration
– Service management automation – Dashboard, service
performance management, finance management
– Service Integration backbone for multiple services
– Policy-based provisioning of VMs and platforms as a
service
– Cloud brokerage
– Workload migration across a hybrid portfolio of legacy/
heritage systems, private, and public clouds
• Service Orchestration - an integrated platform of the best of
breed tools
– EMC and VMware provide the most comprehensive coverage
of core tools and technologies

4. 4© Copyright 2014 EMC Corporation. All rights reserved.© Copyright 2014 EMC Corporation. All rights reserved.
Core Cloud Service Orchestration Enablers
• VMware IT Business Management Suite
Value and
Finance
Management
• VMware vCloud Automation Center
• VMware vCenter Orchestrator
• VMware vCloud Director
Policy Based
Provisioning
• VMware vMotion
• EMC VPLEX
Workload
Mobility
• VMware vSphere
• VCE Vblock
• EMC VPLEX, RecoverPoint, AVAMAR
Private Cloud
Stack and
Management

5. 5© Copyright 2014 EMC Corporation. All rights reserved.© Copyright 2014 EMC Corporation. All rights reserved.
Workplace Services Orchestration -
• Workplace Services Orchestration
complements Cloud Services Orchestration, to
drive end user experience
• End user experience enrichment and
satisfaction depends simultaneously on two
interrelated services
– A flexible work place enablement with extreme
ease of access and consumption, rich interface,
and choice; and
– Seamless, proactive, and easy-to-access
support for that environment, should things go
wrong
• New VMware technologies accelerate the
development of workplace orchestration
extensions

6. 6© Copyright 2014 EMC Corporation. All rights reserved.© Copyright 2014 EMC Corporation. All rights reserved.
The Second Disruption – Liberated Workplace
• Much of the discussion on Cloud is focussed on disruptions on the data
centre, hosting, and processing side of IT – IaaS, PaaS, and SaaS
• Cloud has also disrupted the way the end users interact with IT, and indeed
with the business, enabling a new, ubiquitous “Triple A” work place
– Anywhere and Everywhere – The work place has broken out from physical offices,
and people are able to work anywhere – from home, airports, trains, hotels,
restaurants, etc. The work place is no more just a defined physical location, but is
virtual and everywhere.
– Anytime and All the time – With the removal of constraints of a physical office,
constraints on working hours have also been removed. Users expect to be able to
access services whenever convenient or required. No more weekends or holidays,
services need to be made available all the time.
– Any Device and All Devices – In accessing service from anywhere and any time,
users do not find it convenient or practical to work with just desktops and laptops.
Smart phones and tablets are now the staple devices in the new workplace, and
wearable computing devices are making their appearance and likely to gain wide
acceptance.

7. 7© Copyright 2014 EMC Corporation. All rights reserved.© Copyright 2014 EMC Corporation. All rights reserved.
The New Work Place Services Framework
• Capgemini has a comprehensive
proposition for a modern WPS
– Supporting both legacy workplace
and extended mobile workplace
– Interfacing with DCS for on-
premise and cloud capacity
– Interfacing with AD and AM
services for Apps enablement for
hybrid WPS
• Implementations based on
integrated VMware core
technologies
– VDI as a Service
– Desktop as a Service
– Hybrid Workplace Management
– Legacy and mobile devices,
applications, content

8. 8© Copyright 2014 EMC Corporation. All rights reserved.© Copyright 2014 EMC Corporation. All rights reserved.
Core Workplace Orchestration Enablers
• VMware IT Business
Management Suite
Value and
Finance
Management
• VMware Horizon
• VMware Air-Watch
Legacy
Workplace
Management
• VMware Air-Watch
Mobile
Workplace
Management