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Capgemini & SuccessFactors HCM
Global capabilities
and offerings
October 2013
SuccessFactors HCM @ Capgemini :
Organization, Global community
Capgemini – A Global SAP Leader since 1993
With more than 125,000 people in 44 countries, Capgemini is one of the world's foremost
providers of consulting, technology and outsourcing services. The Group reported 2012 global
revenues of EUR 10.3 billion (more than $13 billion USD).
SAP Practice

 More than 13,500 SAP resources globally
 2,400 skilled resources in North America, 4,400 in
EMEA, 5,400 in APAC and 1,300 in LATAM
 More than 1,300 clients worldwide in 2012
 Practitioners have on average 8+ yrs SAP exp.
Global Strategic Partner

Capgemini blends industry knowledge, technology, and the business experience of
its seasoned professionals, to deliver services that consistently exceed client
expectations and deliver measurable results.
Together with our clients, we turn vision into reality.

Copyright © Capgemini 2013 – Internal use only. All Rights Reserved

3
A global end-to-end HCM Services Offering
Consulting, HCM Projects both On-Site & On-Demand, BPO

THE HCM SERVICE OFFERINGS OF CAPGEMINI
HR STRATEGIC
CONSULTING

“People & Performance Framework” to support business
executives in understanding, – and acting upon – the organization
and people trends and their implications

HCM BUSINESS & IT CONSULTING
Define scope of HCM IT projects – On-premise and/or OnDemand – and Prepare and Manage Transformation &
Changes,

IMPLEMENTATIO N & APPLICATION MANAGEMENT
HCM PROJECTS (On-demand and/or On-Premise)

• SAP and/or SuccessFactors HR implementations : Personnel
and Payroll ,Travel Management, Incentive, Talent
Management processes, Performance Management,
Personnel Development, Compensation, Social networks, …

OPERATIONAL HR SERVICES (BPO)
SLA controlled and KPI driven global operational HR services
that leverage Capgemini BPOs Rightshore Delivery Network as
well as Capgemini BPO process and tools backbone
:

End-to-end HCM Outsourcing that creates real value
Contracted savings | SLA controlled | KPI driven
Copyright © Capgemini 2013 – Internal use only. All Rights Reserved

4
Capgemini is leader in Human Capital transformation
How can we meet your expectations?
Our Mission:

Enabling HR transformation
Capgemini enables its clients to transform
and perform through technologies.
Our Vision:
Enabling freedom
Capgemini will lead by providing its clients
with insights and capabilities that boost
their freedom to achieve superior results.

Copyright © Capgemini 2013 – Internal use only. All Rights Reserved

5
Capgemini SuccessFactors global community

SF Country Leaders (HCM leaders)

To support you:
 Jarrod Haughn
EMEA Region

NA

Javier J Gomez (Jarrod Haughn)

UK

Ronan How (Graham Dibble)

 Peter Speleers
EMEA Region

NL

Lysette Kampman (Jan Brouwer)

 Christophe Lacroix
Global Partner Executive for SAP

BeLux
FR

Stijn Verstraete / Manuel Deloof
(Peter Speleers)
Sandra Pontinha

 Valéry Smague
Global SAP enablement Manager

Germany Klaus Eckey
Sweden
Finland
Spain

Marten Nilsson
Hannele Koskenmäki
(Johanna Lusenius)
Hugo Manuel Ruiz Lopez
(Jose Luis Navarro)
Copyright © Capgemini 2013 – Internal use only. All Rights Reserved

6
SuccessFactors HCM @ Capgemini :
the big picture
Capgemini and SuccessFactors HCM
a GLOBAL Successfactors HCM PRACTICE
 10+ major countries involved in an experts
network to deliver SF HCM

CORE OFFERINGS
HCM TCO Rationalization
Business case
HCM go-to-cloud roadmap

 120+ experts in SF HCM

Execute cheaper

 13,500+ SAP resources globally
 400+ SAP HCM projects, 20+
SuccessFactors HCM projects globally

Expertise in all HCM domains

Industrialized
Global HCM delivery
Rightshore model,
Cloud specific methods
Data integration & Hybrid solutions

Secured, efficient,
cost effective

 Business performance by leveraging human capital
 Talent management
 Performance management
 Mobilization & Change management for successful
transformations

HCM Global roll-out
Worldwide SF HCM expertise
Global Roll-out methodologies & teams

Execute faster

 Deep expertise of all SF HCM modules :
 Employee Central , Recruiting , Learning ,
Performance Management , Succession-Career
Planning , Compensation Planning , Goals , Workforce
Planning , Analytics , Collaboration

HCM Change management
Mobilization for successful transformations

Way to success

Copyright © Capgemini 2013 – Internal use only. All Rights Reserved

8
Capgemini SF HCM Capabilities
SuccessFactors Functionality

# of Skills

Employee Central
Employee profile

10
30

Core
eRect
eComp

45
5
5

Perf
C&SP
WF Plan
WF Analytics
Methodology
LMS

25
10
5
5
15
5

120+ skills trained on SuccessFactors globally

Copyright © Capgemini 2013 – Internal use only. All Rights Reserved

9
Capgemini references on SF HCM
(extract)
Capgemini has delivered SAP HCM enabled (R/3 & SF)
solutions to over 400 companies worldwide

CONFIDENTIAL SAP AND CAPGEMINI
Extract of our SuccessFactors references
Customer

Industry

Scope

Banking

Banking

• Company-wide and global SuccessFactors implementation of
Learning management and Performance management
• Implementation of Employee Profile, Recruitment and
Performance Management & HCM Business transformation
• Implementation of Performance management

Insurance

• Implementation multiple European countries
Performance and Talent management modules + Self service

Industry

• Implementation of all SuccessFactors Talent Management modules +
HCM Business transformation

Public
Health Care company

Food &
Beverages

Industry
International
insurance

• Implementation of EP, Performance Management and of
Succession Management (Europe)

Luxury

CPG Group
Netherlands

• Implementation of SuccessFactors EP, Succession Mgt , Compensation
& Performance and global compensation (BeNeLux)

• Implementation of SuccessFactors Talent Management
EP, PM, SM, Recruitment, LMS & Jam

Health Care

• Implementation of SuccessFactors Talent Management
(excl. Compensation) and HCM transformation
HCM Technology Transformation Services
Copyright © Capgemini 2013. All Rights Reserved

12
Capgemini’s core offerings for SF HCM
Capgemini’s approach to SF HCM
HCM TCO Rationalization
Business case
HCM go-to-cloud roadmap

Execute cheaper

Industrialized
Global HCM delivery
Rightshore model,
Cloud specific methods
Data integration & Hybrid solutions

Secured, efficient,
cost effective
HCM Global roll-out
HCM Change management
Mobilization for successful transformations

Worldwide SF HCM expertise
Global Roll-out methodologies & teams

Execute faster

Way to success
Copyright © Capgemini 2013 – Internal use only. All Rights Reserved

14
HCM SaaS TCO is 50% to 70% lower
compared to the ERP HCM TCO

HCM TCO Rationalization
Execute cheaper

90% of the on going maintenance is included in
the subscription fee or can be done by the
IT HR lead or the Business Lead of HR
The deployment 50% faster, cheaper (50%) and
it is possible to deploy in small offices/countries
not in the company’s DMZ.
Fully user driven processes (old ESS & MSS)
enable HR departments and SSC’s to be 50%
more efficient.

Business case on Core HR SaaS versus ERP on-premise has proven to have
an solid ROI after just 2 years

Copyright © Capgemini 2013 – Internal use only. All Rights Reserved

15
We have designed an Industrial
methodology for delivery : iSAPCloud

Industrialized
Global HCM delivery
Secured, efficient,
cost effective

iSAPCloud
Method Overview
Our Cloud methodology overlays our iSAP methodology bringing together the best practices of iSAP
with the speed and iterative approach required for a Cloud implementation.
Some of the major iSAPCloud highlights
•Iterative approach to design and build
•Standard design questionnaire by SuccessFactors
•ASE sessions to accelerate Key Design Decisions and definition of the end to end Value Streams
•Other related projects are integral to the entire program (integration)
•Value Management is maintained throughout the course of the program

Copyright © Capgemini 2013 – Internal use only. All Rights Reserved

16
Leverage our global SF HCM Practice and
our “Lite Push” global roll-out approach
Based on our “Lite Push” global roll-out approach
• Use SF basic “Glocalization” templates as local
default solution
(push country end-state solutions)
• Centrally driven, roll-out in regional waves
• Use of Capgemini and Client Ambassadors for
different regions in scope

a GLOBAL
HCM PRACTICE
10 countries, 120+ SF experts skills
400+ HCM projects

HCM Global roll-out
Execute faster

“Lite Push”

global roll-out

Our global network of SF HCM resources ensures
globally a local support to large roll-out :
• Business Transformation and Change Management
in each office in each location of the client
• Integration with local payroll and time management
vendors.
• Aligned project management

Global methods + global & local capabilities = faster execution
Copyright © Capgemini 2013 – Internal use only. All Rights Reserved

17
The whole point is : are you ready
for Cloud ?

HCM Change management

Way to success

Ensure successful HCM transformation projects
Copyright © Capgemini 2013 – Internal use only. All Rights Reserved

18
Showing the way on your SF HCM
journey : Capgemini sales assets

Copyright © Capgemini 2013 – Internal use only. All Rights Reserved

19
Our quarterly “HCM Cloud Watch” provides an analysis on
leading HR solutions & trends across the globe
 An analysis of the HCM space
• Market trend

Typical content : HCM domain
trends summary

• Sneak Peak at HCM Cloud Market
– Vendor corner, Parnerships & M&AS, Analysts
speak, Events

• Detailed vendor landscape per domain
– Core HR, Workforce, Talent, Learning,
Recruitment Management, Compensation &
Benefits

 Diffused to Capgemini customers via
email & available for everyone via social
media (slideshare, linkedin, twitter)
“HCM Cloud watch” positions us as a thought leader in the HCM Cloud

Copyright © Capgemini 2013 – Internal use only. All Rights Reserved

20
Our freshly issued “2013 Global HR barometer Research
report” identifies HR executives priorities
 Capgemini Consulting publishes its global HR Barometer report
to investigate the trends and challenges facing today’s HR
executives and their teams
 Some key findings regarding IT
• Few HR executives consider their current HR systems as sufficient.
• Rising demand for SaaS solutions

“2013 Global HR barometer Research report” helps strengthen
our trust advisor relationship to HR executives
Copyright © Capgemini 2013 – Internal use only. All Rights Reserved

21
Our “Test-drive” is a powerful tool to jump-start a
customers’ SF journey

 Targets = HCM leaders
 Objective
• Jump-start with real data,
solution & process

 Offering
• 1 month trial with the
support of HCM expert
« driver »

Strong asset to strengthen relationship to HCM Managers

Copyright © Capgemini 2013 – Internal use only. All Rights Reserved

22
Our “Test-drive” is a powerful tool to jump-start a
customers’ SF journey

Strong asset to strengthen relationship to HCM Managers

Copyright © Capgemini 2013 – Internal use only. All Rights Reserved

23
About Capgemini
With more than 125,000 people in 44 countries, Capgemini is one
of the world's foremost providers of consulting, technology and
outsourcing services. The Group reported 2012 global revenues
of EUR 10.3 billion.
Together with its clients, Capgemini creates and delivers
business and technology solutions that fit their needs and drive
the results they want. A deeply multicultural organization,
Capgemini has developed its own way of working, the
Collaborative Business Experience™, and draws on Rightshore®,
its worldwide delivery model.
Learn more about us at www.capgemini.com.

www.capgemini.com
The information contained in this presentation is proprietary.
© 2013 Capgemini – Internal use only. All rights reserved.
Rightshore® is a trademark belonging to Capgemini.

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Capgemini SAP Cloud People - Global capabilities and offerings

  • 1. For internal use only Capgemini & SuccessFactors HCM Global capabilities and offerings October 2013
  • 2. SuccessFactors HCM @ Capgemini : Organization, Global community
  • 3. Capgemini – A Global SAP Leader since 1993 With more than 125,000 people in 44 countries, Capgemini is one of the world's foremost providers of consulting, technology and outsourcing services. The Group reported 2012 global revenues of EUR 10.3 billion (more than $13 billion USD). SAP Practice  More than 13,500 SAP resources globally  2,400 skilled resources in North America, 4,400 in EMEA, 5,400 in APAC and 1,300 in LATAM  More than 1,300 clients worldwide in 2012  Practitioners have on average 8+ yrs SAP exp. Global Strategic Partner Capgemini blends industry knowledge, technology, and the business experience of its seasoned professionals, to deliver services that consistently exceed client expectations and deliver measurable results. Together with our clients, we turn vision into reality. Copyright © Capgemini 2013 – Internal use only. All Rights Reserved 3
  • 4. A global end-to-end HCM Services Offering Consulting, HCM Projects both On-Site & On-Demand, BPO THE HCM SERVICE OFFERINGS OF CAPGEMINI HR STRATEGIC CONSULTING “People & Performance Framework” to support business executives in understanding, – and acting upon – the organization and people trends and their implications HCM BUSINESS & IT CONSULTING Define scope of HCM IT projects – On-premise and/or OnDemand – and Prepare and Manage Transformation & Changes, IMPLEMENTATIO N & APPLICATION MANAGEMENT HCM PROJECTS (On-demand and/or On-Premise) • SAP and/or SuccessFactors HR implementations : Personnel and Payroll ,Travel Management, Incentive, Talent Management processes, Performance Management, Personnel Development, Compensation, Social networks, … OPERATIONAL HR SERVICES (BPO) SLA controlled and KPI driven global operational HR services that leverage Capgemini BPOs Rightshore Delivery Network as well as Capgemini BPO process and tools backbone : End-to-end HCM Outsourcing that creates real value Contracted savings | SLA controlled | KPI driven Copyright © Capgemini 2013 – Internal use only. All Rights Reserved 4
  • 5. Capgemini is leader in Human Capital transformation How can we meet your expectations? Our Mission: Enabling HR transformation Capgemini enables its clients to transform and perform through technologies. Our Vision: Enabling freedom Capgemini will lead by providing its clients with insights and capabilities that boost their freedom to achieve superior results. Copyright © Capgemini 2013 – Internal use only. All Rights Reserved 5
  • 6. Capgemini SuccessFactors global community SF Country Leaders (HCM leaders) To support you:  Jarrod Haughn EMEA Region NA Javier J Gomez (Jarrod Haughn) UK Ronan How (Graham Dibble)  Peter Speleers EMEA Region NL Lysette Kampman (Jan Brouwer)  Christophe Lacroix Global Partner Executive for SAP BeLux FR Stijn Verstraete / Manuel Deloof (Peter Speleers) Sandra Pontinha  Valéry Smague Global SAP enablement Manager Germany Klaus Eckey Sweden Finland Spain Marten Nilsson Hannele Koskenmäki (Johanna Lusenius) Hugo Manuel Ruiz Lopez (Jose Luis Navarro) Copyright © Capgemini 2013 – Internal use only. All Rights Reserved 6
  • 7. SuccessFactors HCM @ Capgemini : the big picture
  • 8. Capgemini and SuccessFactors HCM a GLOBAL Successfactors HCM PRACTICE  10+ major countries involved in an experts network to deliver SF HCM CORE OFFERINGS HCM TCO Rationalization Business case HCM go-to-cloud roadmap  120+ experts in SF HCM Execute cheaper  13,500+ SAP resources globally  400+ SAP HCM projects, 20+ SuccessFactors HCM projects globally Expertise in all HCM domains Industrialized Global HCM delivery Rightshore model, Cloud specific methods Data integration & Hybrid solutions Secured, efficient, cost effective  Business performance by leveraging human capital  Talent management  Performance management  Mobilization & Change management for successful transformations HCM Global roll-out Worldwide SF HCM expertise Global Roll-out methodologies & teams Execute faster  Deep expertise of all SF HCM modules :  Employee Central , Recruiting , Learning , Performance Management , Succession-Career Planning , Compensation Planning , Goals , Workforce Planning , Analytics , Collaboration HCM Change management Mobilization for successful transformations Way to success Copyright © Capgemini 2013 – Internal use only. All Rights Reserved 8
  • 9. Capgemini SF HCM Capabilities SuccessFactors Functionality # of Skills Employee Central Employee profile 10 30 Core eRect eComp 45 5 5 Perf C&SP WF Plan WF Analytics Methodology LMS 25 10 5 5 15 5 120+ skills trained on SuccessFactors globally Copyright © Capgemini 2013 – Internal use only. All Rights Reserved 9
  • 10. Capgemini references on SF HCM (extract)
  • 11. Capgemini has delivered SAP HCM enabled (R/3 & SF) solutions to over 400 companies worldwide CONFIDENTIAL SAP AND CAPGEMINI
  • 12. Extract of our SuccessFactors references Customer Industry Scope Banking Banking • Company-wide and global SuccessFactors implementation of Learning management and Performance management • Implementation of Employee Profile, Recruitment and Performance Management & HCM Business transformation • Implementation of Performance management Insurance • Implementation multiple European countries Performance and Talent management modules + Self service Industry • Implementation of all SuccessFactors Talent Management modules + HCM Business transformation Public Health Care company Food & Beverages Industry International insurance • Implementation of EP, Performance Management and of Succession Management (Europe) Luxury CPG Group Netherlands • Implementation of SuccessFactors EP, Succession Mgt , Compensation & Performance and global compensation (BeNeLux) • Implementation of SuccessFactors Talent Management EP, PM, SM, Recruitment, LMS & Jam Health Care • Implementation of SuccessFactors Talent Management (excl. Compensation) and HCM transformation HCM Technology Transformation Services Copyright © Capgemini 2013. All Rights Reserved 12
  • 14. Capgemini’s approach to SF HCM HCM TCO Rationalization Business case HCM go-to-cloud roadmap Execute cheaper Industrialized Global HCM delivery Rightshore model, Cloud specific methods Data integration & Hybrid solutions Secured, efficient, cost effective HCM Global roll-out HCM Change management Mobilization for successful transformations Worldwide SF HCM expertise Global Roll-out methodologies & teams Execute faster Way to success Copyright © Capgemini 2013 – Internal use only. All Rights Reserved 14
  • 15. HCM SaaS TCO is 50% to 70% lower compared to the ERP HCM TCO HCM TCO Rationalization Execute cheaper 90% of the on going maintenance is included in the subscription fee or can be done by the IT HR lead or the Business Lead of HR The deployment 50% faster, cheaper (50%) and it is possible to deploy in small offices/countries not in the company’s DMZ. Fully user driven processes (old ESS & MSS) enable HR departments and SSC’s to be 50% more efficient. Business case on Core HR SaaS versus ERP on-premise has proven to have an solid ROI after just 2 years Copyright © Capgemini 2013 – Internal use only. All Rights Reserved 15
  • 16. We have designed an Industrial methodology for delivery : iSAPCloud Industrialized Global HCM delivery Secured, efficient, cost effective iSAPCloud Method Overview Our Cloud methodology overlays our iSAP methodology bringing together the best practices of iSAP with the speed and iterative approach required for a Cloud implementation. Some of the major iSAPCloud highlights •Iterative approach to design and build •Standard design questionnaire by SuccessFactors •ASE sessions to accelerate Key Design Decisions and definition of the end to end Value Streams •Other related projects are integral to the entire program (integration) •Value Management is maintained throughout the course of the program Copyright © Capgemini 2013 – Internal use only. All Rights Reserved 16
  • 17. Leverage our global SF HCM Practice and our “Lite Push” global roll-out approach Based on our “Lite Push” global roll-out approach • Use SF basic “Glocalization” templates as local default solution (push country end-state solutions) • Centrally driven, roll-out in regional waves • Use of Capgemini and Client Ambassadors for different regions in scope a GLOBAL HCM PRACTICE 10 countries, 120+ SF experts skills 400+ HCM projects HCM Global roll-out Execute faster “Lite Push” global roll-out Our global network of SF HCM resources ensures globally a local support to large roll-out : • Business Transformation and Change Management in each office in each location of the client • Integration with local payroll and time management vendors. • Aligned project management Global methods + global & local capabilities = faster execution Copyright © Capgemini 2013 – Internal use only. All Rights Reserved 17
  • 18. The whole point is : are you ready for Cloud ? HCM Change management Way to success Ensure successful HCM transformation projects Copyright © Capgemini 2013 – Internal use only. All Rights Reserved 18
  • 19. Showing the way on your SF HCM journey : Capgemini sales assets Copyright © Capgemini 2013 – Internal use only. All Rights Reserved 19
  • 20. Our quarterly “HCM Cloud Watch” provides an analysis on leading HR solutions & trends across the globe  An analysis of the HCM space • Market trend Typical content : HCM domain trends summary • Sneak Peak at HCM Cloud Market – Vendor corner, Parnerships & M&AS, Analysts speak, Events • Detailed vendor landscape per domain – Core HR, Workforce, Talent, Learning, Recruitment Management, Compensation & Benefits  Diffused to Capgemini customers via email & available for everyone via social media (slideshare, linkedin, twitter) “HCM Cloud watch” positions us as a thought leader in the HCM Cloud Copyright © Capgemini 2013 – Internal use only. All Rights Reserved 20
  • 21. Our freshly issued “2013 Global HR barometer Research report” identifies HR executives priorities  Capgemini Consulting publishes its global HR Barometer report to investigate the trends and challenges facing today’s HR executives and their teams  Some key findings regarding IT • Few HR executives consider their current HR systems as sufficient. • Rising demand for SaaS solutions “2013 Global HR barometer Research report” helps strengthen our trust advisor relationship to HR executives Copyright © Capgemini 2013 – Internal use only. All Rights Reserved 21
  • 22. Our “Test-drive” is a powerful tool to jump-start a customers’ SF journey  Targets = HCM leaders  Objective • Jump-start with real data, solution & process  Offering • 1 month trial with the support of HCM expert « driver » Strong asset to strengthen relationship to HCM Managers Copyright © Capgemini 2013 – Internal use only. All Rights Reserved 22
  • 23. Our “Test-drive” is a powerful tool to jump-start a customers’ SF journey Strong asset to strengthen relationship to HCM Managers Copyright © Capgemini 2013 – Internal use only. All Rights Reserved 23
  • 24. About Capgemini With more than 125,000 people in 44 countries, Capgemini is one of the world's foremost providers of consulting, technology and outsourcing services. The Group reported 2012 global revenues of EUR 10.3 billion. Together with its clients, Capgemini creates and delivers business and technology solutions that fit their needs and drive the results they want. A deeply multicultural organization, Capgemini has developed its own way of working, the Collaborative Business Experience™, and draws on Rightshore®, its worldwide delivery model. Learn more about us at www.capgemini.com. www.capgemini.com The information contained in this presentation is proprietary. © 2013 Capgemini – Internal use only. All rights reserved. Rightshore® is a trademark belonging to Capgemini.