SlideShare a Scribd company logo
1 of 14
Download to read offline
The IoT-CSX Transformation
Making Machine Data Valuable for Customer and Business
What is IoT?
Telematics Intelligent Devices
IoTM2M
Connected
Digital
Industrie 4.0 Mobile
Predictive Analytics
Smart
Big Data
Datability
Data Science
PaaS
Prescriptive Analytics
Cloud
Sensors
Stages of the IoT Transformation
M2M
Machine-to-machine involves
the communication between
machines to improve
productivity and safety.
IoT
Internet-of-Things
involves making the
data from connected
products available
online for monitoring
and reporting.
Connected THINGS are
a pre-requisite for IoT.
CSX - 2 Steps Ahead
Connected Service eXperience
involves using the sensor data in
real-time to trigger 1:1 interactions
between the sales, customer care,
service and the customer.
1
2
3
50%
40%
30%
20%
10%
0%
The IoT Adoption Curve
Innovators Early Adopters Early Majority Late Majority Laggards
<20% of the world´s largest
1.000 manufacturers have
M2M, <10% have IoT, >3%
have CSX.
>$2.700.000.000.000 will be
invested in IoT by 2020.
Copyright © Capgemini 2013. All Rights Reserved
5IoT Stockholm.pptx
75,000,000,000
connected devices by 2020.
Why now?
Drivers Enablers
Consumerization of
Corporate IT
consumer habits influencing workplace
Mobile
90%+ adoption rate
Cloud
scaleable, low cost storage
Analytics
powerful and real-time
Competition
global competition forcing new USPs
The Gartner Hype Curve
„Where´s the
money!?“
2,7 zetabytes
of data today,
and 99% is
latent.
IoT CSX Story
Performance and usage
data is acquired and
transmitted every x
seconds.
Data from
many
connected
devices is
aggregated
and stored
When the data indicates an issue
that can cause a problem or
opportunity, a case is created, a
resolution is selected and assigned
to the proper actor.
Interventions are performed to
resolve the issue:
1. Customer Care provides the
operator tips and instructions,
2. Sales & Marketing proactively
sends the customer offers and
orders, and/or
3. Technical Service is dispatched
to perform maintenance or
repair.
4. System sends messages to the
machine directly.
The value of sensor data is
maximized when it is used in
real-time to automatically
trigger actions.
1
2
4 5
The resolution is
recorded. Outages and
accidents are prevented,
sales are captured, and
customer dissatisfaction
is prevented.
6
Data is
analyzed in
real-time to
identify
issues.
3
The Capgemini 5-A Model for CSX
Copyright © Capgemini 2013. All Rights Reserved
8IoT Stockholm.pptx
IoT Maturity Assessment, Architecture Framework & Project Plan
Functional Layer Description Technology
Action (A5) A task is automatically created for sales,
contact center, or service.
ERP Integration, Contact Center, Field
Service Management, Mobile Apps
Assignment (A4) A „Next Best Action“ is automatically
generated.
Knowledge Base, Expert System,
Product Information System
Analysis (A3) Reports and dashboards are produced,
relationships and anomolies are identified.
Analytic Tools
Aggregation (A2) Data from mutliple, different sources are
consolidated.
Big Data, In-Memory Database
Acquisition (A1) Data is created, collected, and
transmitted.
Sensors, Gateway, Communication
Business Applications for IoT
Industry 4.0
Asset Management
Logistics &
Supply Chain
End-Customer
Decrease Energy Costs
Decrease Loss & Theft
Decrease Misuse & Accidents
Improve Efficiency & Productivitiy
Decrease Assets
Decrease Unplanned Downtime
Decrease Inventory Costs
Decrease Labor Costs
Decrease Cost of Waste
Decrease Costs for Parts & Supplies
Decrease Shipping Costs
Extend Machine Life
Improve Productivitiy
Decrease Energy Costs
Decrease Mishandling & Loss
Improve On-time Delivery
Grow After-Market Sales
Decrease Misuse & Warranty Costs
Decrease Accidents
Offer Value-Added Services
Improve FCM
Improve Product Development
Improve Customer Satisfaction
INTERNALEXTERNAL
Copyright © Capgemini 2013. All Rights Reserved
10IoT Stockholm.pptx
Performance. „Improve
output 2% by opening air
vent „A.“
Sales. „You need a
new A27 fuse in 96
hours.“
Safety. „Avoid
accidents by closing
the lid before
activating the
machine.“
Environment & Sales
„Decrease emissions by
using our new
synthetic lubircant.“
Productivity. „This
module will fail in 7
hours. A service
technician is already
on the way.“
Productivity & Sales.
„Your hopper will be
empty in 3 hours.“
Efficency. „“Combine
parts in trays to reduce
tray inventory and
reduce conveyor
usage.“
Service & Sales. „Order
parts or schedule service.
This module has not been
turned on in 2 days.“
Safety & Productivity.
„The unit will over-
heat in 3 hours. Add
coolant or turn-off.“
Safety. „Schedule
training. This unit is not
being operated properly.“
Business Cases | Automotive
Copyright © Capgemini 2013. All Rights Reserved
11IoT Stockholm.pptx
Productivity
„Change the fan
belt in 6 days to
prevent A/C from
failing.“
Environment. „Improve
your fuel efficiency by
shifting before 2.200
RPMs.“
Performance.
„Extend the life of
your vehicle and get
more power by using
higher octane fuel.“
Performance.
„Deactivate ECO Mode
to get more power for
passing.“
Safety. „Avoid another
accident by maintaining a
5 meter distance.“
Service. „Stop
ahead. Roadside
assistance is
behind you.“
Sales. „Upgrade to a 5
series to get the
performance you need.“
Economy. „Save
money by down-
shifting instead of
breaking.“
Sales. „Change your tires
in 2 weeks to get
improve performance
and ensure safety.“
Service. „Add
coolant to prevent
over-heating.“
New Revenue Models for Machine Data
• Priority SLAs. The SLA or guaranty of the future will be pre-emptive. Instead of a 24 hour
response time, the manufacturer will offer to service a product before it breaks and before the
customer repotrs an issue. This service level will have a price.
• Personalized Rates. Companies will offer pay-for-use, where price or rates reflect
actual usage and behavior. Customers will opt-in to save money.
• Factory-as-a-Service or Product-as-a-Service. Products will be free. The
company will replace (or complement) the one-time sale of a product with recurring revenue to
support the customer. Customers will subscribe to services in order to get tips to save fuel,
improve performance, lower operating costs, and prevent accidents.
• Data Remarketing. Products will be free. The data generated by the product will be
packaged, sold and re-sold to third-parties. This revenue will more than offset the cost of the
product, because it is recurring, and the marginal cost of the data is almost zero.
CSX Success Stories
Copyright © Capgemini 2013. All Rights Reserved
13IoT Stockholm.pptx
Street Lights
Vehicles
Production Equipment
Shopping Point-of-Sale
Trees
www.capgemini.com
About Capgemini
With more than 120,000 people in 40 countries, Capgemini is one of
the world's foremost providers of consulting, technology and
outsourcing services. The Group reported 2011 global revenues of
EUR 9.7 billion.
Together with its clients, Capgemini creates and delivers business
and technology solutions that fit their needs and drive the results
they want. A deeply multicultural organization, Capgemini has
developed its own way of working, the Collaborative Business
ExperienceTM, and draws on Rightshore ®, its worldwide delivery
model.
Rightshore® is a trademark belonging to Capgemini
The information contained in this presentation is proprietary.
Copyright © 2013 Capgemini. All rights reserved.

More Related Content

What's hot

Empowering a Mobile Workforce: An Objective Comparison of Leading Mobile Devi...
Empowering a Mobile Workforce: An Objective Comparison of Leading Mobile Devi...Empowering a Mobile Workforce: An Objective Comparison of Leading Mobile Devi...
Empowering a Mobile Workforce: An Objective Comparison of Leading Mobile Devi...Enterprise Management Associates
 
IT and OT Convergence
IT and OT ConvergenceIT and OT Convergence
IT and OT ConvergenceOpsRamp
 
Build the network of the future on your terms today
Build the network of the future on your terms todayBuild the network of the future on your terms today
Build the network of the future on your terms todayDell World
 
Top 10 Cloud Trends for 2017
Top 10 Cloud Trends for 2017Top 10 Cloud Trends for 2017
Top 10 Cloud Trends for 2017Tableau Software
 
Manufacturing with Internet of Things
Manufacturing with Internet of ThingsManufacturing with Internet of Things
Manufacturing with Internet of ThingsConnected Futures
 
Industrial IoT and OT/IT Convergence
Industrial IoT and OT/IT ConvergenceIndustrial IoT and OT/IT Convergence
Industrial IoT and OT/IT ConvergenceMichelle Holley
 
Powering the Internet of Things with Apache Hadoop
Powering the Internet of Things with Apache HadoopPowering the Internet of Things with Apache Hadoop
Powering the Internet of Things with Apache HadoopCloudera, Inc.
 
Integrated Analytics for IIoT Predictive Maintenance using IoT Big Data Cloud...
Integrated Analytics for IIoT Predictive Maintenance using IoT Big Data Cloud...Integrated Analytics for IIoT Predictive Maintenance using IoT Big Data Cloud...
Integrated Analytics for IIoT Predictive Maintenance using IoT Big Data Cloud...Hong-Linh Truong
 
Watson Internet of Things Hexamite
Watson Internet of Things HexamiteWatson Internet of Things Hexamite
Watson Internet of Things HexamiteJason Lu
 
Architect Your IoT Platform for Success
Architect Your IoT Platform for SuccessArchitect Your IoT Platform for Success
Architect Your IoT Platform for SuccessSolace
 
Dell Digital Transformation Through AI and Data Analytics Webinar
Dell Digital Transformation Through AI and  Data Analytics WebinarDell Digital Transformation Through AI and  Data Analytics Webinar
Dell Digital Transformation Through AI and Data Analytics WebinarBill Wong
 
Accelerating IT Velocity: Agile Transformation at Dell
Accelerating IT Velocity: Agile Transformation at DellAccelerating IT Velocity: Agile Transformation at Dell
Accelerating IT Velocity: Agile Transformation at DellDell World
 
MT82 IoT Security Starts at Edge
MT82  IoT Security Starts at EdgeMT82  IoT Security Starts at Edge
MT82 IoT Security Starts at EdgeDell EMC World
 
The Prospect of IoT in the Oil & Gas
The Prospect of IoT in the Oil & Gas The Prospect of IoT in the Oil & Gas
The Prospect of IoT in the Oil & Gas Ghazi Wadi, PMP
 
Digital Thread & Digital Twin
Digital Thread & Digital TwinDigital Thread & Digital Twin
Digital Thread & Digital TwinAccenture Hungary
 
Smart Grid Analytics: All That Remains to be Ready is You
Smart Grid Analytics: All That Remains to be Ready is YouSmart Grid Analytics: All That Remains to be Ready is You
Smart Grid Analytics: All That Remains to be Ready is YouLauren Watters
 

What's hot (20)

Empowering a Mobile Workforce: An Objective Comparison of Leading Mobile Devi...
Empowering a Mobile Workforce: An Objective Comparison of Leading Mobile Devi...Empowering a Mobile Workforce: An Objective Comparison of Leading Mobile Devi...
Empowering a Mobile Workforce: An Objective Comparison of Leading Mobile Devi...
 
IT and OT Convergence
IT and OT ConvergenceIT and OT Convergence
IT and OT Convergence
 
Sutedjo - Introduction to Cloud
Sutedjo - Introduction to CloudSutedjo - Introduction to Cloud
Sutedjo - Introduction to Cloud
 
Build the network of the future on your terms today
Build the network of the future on your terms todayBuild the network of the future on your terms today
Build the network of the future on your terms today
 
About us tapsolutions
About us tapsolutionsAbout us tapsolutions
About us tapsolutions
 
AI at the Edge
AI at the EdgeAI at the Edge
AI at the Edge
 
Top 10 Cloud Trends for 2017
Top 10 Cloud Trends for 2017Top 10 Cloud Trends for 2017
Top 10 Cloud Trends for 2017
 
Manufacturing with Internet of Things
Manufacturing with Internet of ThingsManufacturing with Internet of Things
Manufacturing with Internet of Things
 
Wiranto
WirantoWiranto
Wiranto
 
Industrial IoT and OT/IT Convergence
Industrial IoT and OT/IT ConvergenceIndustrial IoT and OT/IT Convergence
Industrial IoT and OT/IT Convergence
 
Powering the Internet of Things with Apache Hadoop
Powering the Internet of Things with Apache HadoopPowering the Internet of Things with Apache Hadoop
Powering the Internet of Things with Apache Hadoop
 
Integrated Analytics for IIoT Predictive Maintenance using IoT Big Data Cloud...
Integrated Analytics for IIoT Predictive Maintenance using IoT Big Data Cloud...Integrated Analytics for IIoT Predictive Maintenance using IoT Big Data Cloud...
Integrated Analytics for IIoT Predictive Maintenance using IoT Big Data Cloud...
 
Watson Internet of Things Hexamite
Watson Internet of Things HexamiteWatson Internet of Things Hexamite
Watson Internet of Things Hexamite
 
Architect Your IoT Platform for Success
Architect Your IoT Platform for SuccessArchitect Your IoT Platform for Success
Architect Your IoT Platform for Success
 
Dell Digital Transformation Through AI and Data Analytics Webinar
Dell Digital Transformation Through AI and  Data Analytics WebinarDell Digital Transformation Through AI and  Data Analytics Webinar
Dell Digital Transformation Through AI and Data Analytics Webinar
 
Accelerating IT Velocity: Agile Transformation at Dell
Accelerating IT Velocity: Agile Transformation at DellAccelerating IT Velocity: Agile Transformation at Dell
Accelerating IT Velocity: Agile Transformation at Dell
 
MT82 IoT Security Starts at Edge
MT82  IoT Security Starts at EdgeMT82  IoT Security Starts at Edge
MT82 IoT Security Starts at Edge
 
The Prospect of IoT in the Oil & Gas
The Prospect of IoT in the Oil & Gas The Prospect of IoT in the Oil & Gas
The Prospect of IoT in the Oil & Gas
 
Digital Thread & Digital Twin
Digital Thread & Digital TwinDigital Thread & Digital Twin
Digital Thread & Digital Twin
 
Smart Grid Analytics: All That Remains to be Ready is You
Smart Grid Analytics: All That Remains to be Ready is YouSmart Grid Analytics: All That Remains to be Ready is You
Smart Grid Analytics: All That Remains to be Ready is You
 

Viewers also liked

A Reference Architecture for IoT
A Reference Architecture for IoT A Reference Architecture for IoT
A Reference Architecture for IoT WSO2
 
Internet of Things: What it is, where it is going and how it is being applied.
Internet of Things: What it is, where it is going and how it is being applied.Internet of Things: What it is, where it is going and how it is being applied.
Internet of Things: What it is, where it is going and how it is being applied.Justin Grammens
 
An Overview on Internet of Things (IOT)
An Overview on Internet of Things (IOT)An Overview on Internet of Things (IOT)
An Overview on Internet of Things (IOT)Dan Mo
 
Infrastructure Auditing
Infrastructure AuditingInfrastructure Auditing
Infrastructure Auditingsyrinxtech
 
EBU DRW 2012 - CRC mmbTools Overview
EBU DRW 2012 - CRC mmbTools OverviewEBU DRW 2012 - CRC mmbTools Overview
EBU DRW 2012 - CRC mmbTools OverviewPascal Charest
 
Cybersecurity nexus vision
Cybersecurity nexus visionCybersecurity nexus vision
Cybersecurity nexus visionMarc Vael
 
Showroom Customer Intelligence IOT Enablement
Showroom Customer Intelligence IOT EnablementShowroom Customer Intelligence IOT Enablement
Showroom Customer Intelligence IOT EnablementStephen Sum
 
End to End Open Source Telecom
End to End Open Source TelecomEnd to End Open Source Telecom
End to End Open Source TelecomAshish Banerjee
 
CxM in the IoT: the case for service verticals integration
CxM in the IoT: the case for service verticals integrationCxM in the IoT: the case for service verticals integration
CxM in the IoT: the case for service verticals integrationAlfeo Pareschi
 
SPDY & HTTP2.0 & QUIC - #bpstudy 2013-08-28
SPDY & HTTP2.0 & QUIC - #bpstudy 2013-08-28SPDY & HTTP2.0 & QUIC - #bpstudy 2013-08-28
SPDY & HTTP2.0 & QUIC - #bpstudy 2013-08-28Jxck Jxck
 
Beyond TCP: The evolution of Internet transport protocols
Beyond TCP: The evolution of Internet transport protocolsBeyond TCP: The evolution of Internet transport protocols
Beyond TCP: The evolution of Internet transport protocolsOlivier Bonaventure
 
Technical Overview of QUIC
Technical  Overview of QUICTechnical  Overview of QUIC
Technical Overview of QUICshigeki_ohtsu
 
Enabling the Digital Services Marketplace with Onboarding Automation
Enabling the Digital Services Marketplace with Onboarding AutomationEnabling the Digital Services Marketplace with Onboarding Automation
Enabling the Digital Services Marketplace with Onboarding AutomationJenny Huang
 
Entrepreneurship Strategies and Business Opportunities in Future Cities - CEL...
Entrepreneurship Strategies and Business Opportunities in Future Cities - CEL...Entrepreneurship Strategies and Business Opportunities in Future Cities - CEL...
Entrepreneurship Strategies and Business Opportunities in Future Cities - CEL...Future Cities Project
 
Top 10 Drivers for Service Innovation in the Emerging IoT World
Top 10 Drivers for Service Innovation in the Emerging IoT WorldTop 10 Drivers for Service Innovation in the Emerging IoT World
Top 10 Drivers for Service Innovation in the Emerging IoT WorldDigital Service Cloud
 
Future of Cities presentation
Future of Cities presentationFuture of Cities presentation
Future of Cities presentationbis_foresight
 
Insurtech what’s in it for the customer
Insurtech what’s in it for the customerInsurtech what’s in it for the customer
Insurtech what’s in it for the customerMatteo Carbone
 

Viewers also liked (20)

Group 16 CSX Deck
Group 16 CSX DeckGroup 16 CSX Deck
Group 16 CSX Deck
 
A Reference Architecture for IoT
A Reference Architecture for IoT A Reference Architecture for IoT
A Reference Architecture for IoT
 
IoT architecture
IoT architectureIoT architecture
IoT architecture
 
Internet of Things: What it is, where it is going and how it is being applied.
Internet of Things: What it is, where it is going and how it is being applied.Internet of Things: What it is, where it is going and how it is being applied.
Internet of Things: What it is, where it is going and how it is being applied.
 
An Overview on Internet of Things (IOT)
An Overview on Internet of Things (IOT)An Overview on Internet of Things (IOT)
An Overview on Internet of Things (IOT)
 
Infrastructure Auditing
Infrastructure AuditingInfrastructure Auditing
Infrastructure Auditing
 
EBU DRW 2012 - CRC mmbTools Overview
EBU DRW 2012 - CRC mmbTools OverviewEBU DRW 2012 - CRC mmbTools Overview
EBU DRW 2012 - CRC mmbTools Overview
 
Cybersecurity nexus vision
Cybersecurity nexus visionCybersecurity nexus vision
Cybersecurity nexus vision
 
Showroom Customer Intelligence IOT Enablement
Showroom Customer Intelligence IOT EnablementShowroom Customer Intelligence IOT Enablement
Showroom Customer Intelligence IOT Enablement
 
End to End Open Source Telecom
End to End Open Source TelecomEnd to End Open Source Telecom
End to End Open Source Telecom
 
CxM in the IoT: the case for service verticals integration
CxM in the IoT: the case for service verticals integrationCxM in the IoT: the case for service verticals integration
CxM in the IoT: the case for service verticals integration
 
SPDY & HTTP2.0 & QUIC - #bpstudy 2013-08-28
SPDY & HTTP2.0 & QUIC - #bpstudy 2013-08-28SPDY & HTTP2.0 & QUIC - #bpstudy 2013-08-28
SPDY & HTTP2.0 & QUIC - #bpstudy 2013-08-28
 
Google QUIC
Google QUICGoogle QUIC
Google QUIC
 
Beyond TCP: The evolution of Internet transport protocols
Beyond TCP: The evolution of Internet transport protocolsBeyond TCP: The evolution of Internet transport protocols
Beyond TCP: The evolution of Internet transport protocols
 
Technical Overview of QUIC
Technical  Overview of QUICTechnical  Overview of QUIC
Technical Overview of QUIC
 
Enabling the Digital Services Marketplace with Onboarding Automation
Enabling the Digital Services Marketplace with Onboarding AutomationEnabling the Digital Services Marketplace with Onboarding Automation
Enabling the Digital Services Marketplace with Onboarding Automation
 
Entrepreneurship Strategies and Business Opportunities in Future Cities - CEL...
Entrepreneurship Strategies and Business Opportunities in Future Cities - CEL...Entrepreneurship Strategies and Business Opportunities in Future Cities - CEL...
Entrepreneurship Strategies and Business Opportunities in Future Cities - CEL...
 
Top 10 Drivers for Service Innovation in the Emerging IoT World
Top 10 Drivers for Service Innovation in the Emerging IoT WorldTop 10 Drivers for Service Innovation in the Emerging IoT World
Top 10 Drivers for Service Innovation in the Emerging IoT World
 
Future of Cities presentation
Future of Cities presentationFuture of Cities presentation
Future of Cities presentation
 
Insurtech what’s in it for the customer
Insurtech what’s in it for the customerInsurtech what’s in it for the customer
Insurtech what’s in it for the customer
 

Similar to The IoT-CSX Transformation

Andy Stanford Clark IBM IoT Forum 2016 It's All About the Data
Andy Stanford Clark IBM IoT Forum 2016 It's All About the DataAndy Stanford Clark IBM IoT Forum 2016 It's All About the Data
Andy Stanford Clark IBM IoT Forum 2016 It's All About the DataBusiness of Software Conference
 
The Return on Invest in the Internet of Things. Mastering the Digital Transfo...
The Return on Invest in the Internet of Things. Mastering the Digital Transfo...The Return on Invest in the Internet of Things. Mastering the Digital Transfo...
The Return on Invest in the Internet of Things. Mastering the Digital Transfo...Capgemini
 
Proactive Services Through Insights and IoT by M. Capone
Proactive Services Through Insights and IoT by M. CaponeProactive Services Through Insights and IoT by M. Capone
Proactive Services Through Insights and IoT by M. CaponeCapgemini
 
Digital grid: Disruptive digital technologies
Digital grid: Disruptive digital technologiesDigital grid: Disruptive digital technologies
Digital grid: Disruptive digital technologiesAccenture the Netherlands
 
Capgemini Smart Plant Supervision Solution
Capgemini Smart Plant Supervision SolutionCapgemini Smart Plant Supervision Solution
Capgemini Smart Plant Supervision SolutionCapgemini
 
Technology Solutions for Manufacturing
Technology Solutions for ManufacturingTechnology Solutions for Manufacturing
Technology Solutions for ManufacturingInsight
 
Inside 6 Dimensional Model for Industry 4.0 Smart Factory by Webonise
Inside 6 Dimensional Model for Industry 4.0 Smart Factory by WeboniseInside 6 Dimensional Model for Industry 4.0 Smart Factory by Webonise
Inside 6 Dimensional Model for Industry 4.0 Smart Factory by WeboniseWebonise Lab
 
Miguel Angel Perdiguero - Head of BIG data & analytics Atos Iberia - semanain...
Miguel Angel Perdiguero - Head of BIG data & analytics Atos Iberia - semanain...Miguel Angel Perdiguero - Head of BIG data & analytics Atos Iberia - semanain...
Miguel Angel Perdiguero - Head of BIG data & analytics Atos Iberia - semanain...COIICV
 
AMI Global Award Write Up
AMI Global Award Write UpAMI Global Award Write Up
AMI Global Award Write UpClaudia Toscano
 
DWS16 - Connected things forum - Samuel Ropert, IDATE DigiWorld
DWS16 - Connected things forum - Samuel Ropert, IDATE DigiWorldDWS16 - Connected things forum - Samuel Ropert, IDATE DigiWorld
DWS16 - Connected things forum - Samuel Ropert, IDATE DigiWorldIDATE DigiWorld
 
Bitrock manufacturing
Bitrock manufacturing Bitrock manufacturing
Bitrock manufacturing cosma_r
 
Mobile Convention Amsterdam 2014 - GE - Peter van der Fluit
Mobile Convention Amsterdam 2014 - GE - Peter van der FluitMobile Convention Amsterdam 2014 - GE - Peter van der Fluit
Mobile Convention Amsterdam 2014 - GE - Peter van der FluitMobile Convention Amsterdam 2015
 
Making IoT a Reality_Axeda _ May 8 2013 _Mahbubul Alam
Making IoT a Reality_Axeda _ May 8 2013 _Mahbubul AlamMaking IoT a Reality_Axeda _ May 8 2013 _Mahbubul Alam
Making IoT a Reality_Axeda _ May 8 2013 _Mahbubul AlamMahbubul Alam
 
Making io t a reality axeda _ may 8 2013 _mahbubul alam
Making io t a reality   axeda _ may 8 2013 _mahbubul alamMaking io t a reality   axeda _ may 8 2013 _mahbubul alam
Making io t a reality axeda _ may 8 2013 _mahbubul alamMahbubul Alam
 
Bitkom Trendkongress 2014: NTT DATA Innovationworkshop about how the IoT requ...
Bitkom Trendkongress 2014: NTT DATA Innovationworkshop about how the IoT requ...Bitkom Trendkongress 2014: NTT DATA Innovationworkshop about how the IoT requ...
Bitkom Trendkongress 2014: NTT DATA Innovationworkshop about how the IoT requ...Thomas Stoecker
 

Similar to The IoT-CSX Transformation (20)

Andy Stanford Clark IBM IoT Forum 2016 It's All About the Data
Andy Stanford Clark IBM IoT Forum 2016 It's All About the DataAndy Stanford Clark IBM IoT Forum 2016 It's All About the Data
Andy Stanford Clark IBM IoT Forum 2016 It's All About the Data
 
The Return on Invest in the Internet of Things. Mastering the Digital Transfo...
The Return on Invest in the Internet of Things. Mastering the Digital Transfo...The Return on Invest in the Internet of Things. Mastering the Digital Transfo...
The Return on Invest in the Internet of Things. Mastering the Digital Transfo...
 
Proactive Services Through Insights and IoT by M. Capone
Proactive Services Through Insights and IoT by M. CaponeProactive Services Through Insights and IoT by M. Capone
Proactive Services Through Insights and IoT by M. Capone
 
Service Excellence Frankfurt
Service Excellence FrankfurtService Excellence Frankfurt
Service Excellence Frankfurt
 
Digital grid: Disruptive digital technologies
Digital grid: Disruptive digital technologiesDigital grid: Disruptive digital technologies
Digital grid: Disruptive digital technologies
 
Capgemini Smart Plant Supervision Solution
Capgemini Smart Plant Supervision SolutionCapgemini Smart Plant Supervision Solution
Capgemini Smart Plant Supervision Solution
 
Technology Solutions for Manufacturing
Technology Solutions for ManufacturingTechnology Solutions for Manufacturing
Technology Solutions for Manufacturing
 
Inside 6 Dimensional Model for Industry 4.0 Smart Factory by Webonise
Inside 6 Dimensional Model for Industry 4.0 Smart Factory by WeboniseInside 6 Dimensional Model for Industry 4.0 Smart Factory by Webonise
Inside 6 Dimensional Model for Industry 4.0 Smart Factory by Webonise
 
Industry 4.0
Industry 4.0Industry 4.0
Industry 4.0
 
Industry 4.0 for beginners
Industry 4.0 for beginnersIndustry 4.0 for beginners
Industry 4.0 for beginners
 
Miguel Angel Perdiguero - Head of BIG data & analytics Atos Iberia - semanain...
Miguel Angel Perdiguero - Head of BIG data & analytics Atos Iberia - semanain...Miguel Angel Perdiguero - Head of BIG data & analytics Atos Iberia - semanain...
Miguel Angel Perdiguero - Head of BIG data & analytics Atos Iberia - semanain...
 
Smart Industry
Smart IndustrySmart Industry
Smart Industry
 
Manufacturing lighthouses
Manufacturing lighthousesManufacturing lighthouses
Manufacturing lighthouses
 
AMI Global Award Write Up
AMI Global Award Write UpAMI Global Award Write Up
AMI Global Award Write Up
 
DWS16 - Connected things forum - Samuel Ropert, IDATE DigiWorld
DWS16 - Connected things forum - Samuel Ropert, IDATE DigiWorldDWS16 - Connected things forum - Samuel Ropert, IDATE DigiWorld
DWS16 - Connected things forum - Samuel Ropert, IDATE DigiWorld
 
Bitrock manufacturing
Bitrock manufacturing Bitrock manufacturing
Bitrock manufacturing
 
Mobile Convention Amsterdam 2014 - GE - Peter van der Fluit
Mobile Convention Amsterdam 2014 - GE - Peter van der FluitMobile Convention Amsterdam 2014 - GE - Peter van der Fluit
Mobile Convention Amsterdam 2014 - GE - Peter van der Fluit
 
Making IoT a Reality_Axeda _ May 8 2013 _Mahbubul Alam
Making IoT a Reality_Axeda _ May 8 2013 _Mahbubul AlamMaking IoT a Reality_Axeda _ May 8 2013 _Mahbubul Alam
Making IoT a Reality_Axeda _ May 8 2013 _Mahbubul Alam
 
Making io t a reality axeda _ may 8 2013 _mahbubul alam
Making io t a reality   axeda _ may 8 2013 _mahbubul alamMaking io t a reality   axeda _ may 8 2013 _mahbubul alam
Making io t a reality axeda _ may 8 2013 _mahbubul alam
 
Bitkom Trendkongress 2014: NTT DATA Innovationworkshop about how the IoT requ...
Bitkom Trendkongress 2014: NTT DATA Innovationworkshop about how the IoT requ...Bitkom Trendkongress 2014: NTT DATA Innovationworkshop about how the IoT requ...
Bitkom Trendkongress 2014: NTT DATA Innovationworkshop about how the IoT requ...
 

More from Capgemini

Top Healthcare Trends 2022
Top Healthcare Trends 2022Top Healthcare Trends 2022
Top Healthcare Trends 2022Capgemini
 
Top P&C Insurance Trends 2022
Top P&C Insurance Trends 2022Top P&C Insurance Trends 2022
Top P&C Insurance Trends 2022Capgemini
 
Commercial Banking Trends book 2022
Commercial Banking Trends book 2022Commercial Banking Trends book 2022
Commercial Banking Trends book 2022Capgemini
 
Top Trends in Payments 2022
Top Trends in Payments 2022Top Trends in Payments 2022
Top Trends in Payments 2022Capgemini
 
Top Trends in Wealth Management 2022
Top Trends in Wealth Management 2022Top Trends in Wealth Management 2022
Top Trends in Wealth Management 2022Capgemini
 
Retail Banking Trends book 2022
Retail Banking Trends book 2022Retail Banking Trends book 2022
Retail Banking Trends book 2022Capgemini
 
Top Life Insurance Trends 2022
Top Life Insurance Trends 2022Top Life Insurance Trends 2022
Top Life Insurance Trends 2022Capgemini
 
キャップジェミニ、あなたの『RISE WITH SAP』のパートナーです
キャップジェミニ、あなたの『RISE WITH SAP』のパートナーですキャップジェミニ、あなたの『RISE WITH SAP』のパートナーです
キャップジェミニ、あなたの『RISE WITH SAP』のパートナーですCapgemini
 
Property & Casualty Insurance Top Trends 2021
Property & Casualty Insurance Top Trends 2021Property & Casualty Insurance Top Trends 2021
Property & Casualty Insurance Top Trends 2021Capgemini
 
Life Insurance Top Trends 2021
Life Insurance Top Trends 2021Life Insurance Top Trends 2021
Life Insurance Top Trends 2021Capgemini
 
Top Trends in Commercial Banking: 2021
Top Trends in Commercial Banking: 2021Top Trends in Commercial Banking: 2021
Top Trends in Commercial Banking: 2021Capgemini
 
Top Trends in Wealth Management: 2021
Top Trends in Wealth Management: 2021Top Trends in Wealth Management: 2021
Top Trends in Wealth Management: 2021Capgemini
 
Top Trends in Payments: 2021
Top Trends in Payments: 2021Top Trends in Payments: 2021
Top Trends in Payments: 2021Capgemini
 
Health Insurance Top Trends 2021
Health Insurance Top Trends 2021Health Insurance Top Trends 2021
Health Insurance Top Trends 2021Capgemini
 
Top Trends in Retail Banking: 2021
Top Trends in Retail Banking: 2021Top Trends in Retail Banking: 2021
Top Trends in Retail Banking: 2021Capgemini
 
Capgemini’s Connected Autonomous Planning
Capgemini’s Connected Autonomous PlanningCapgemini’s Connected Autonomous Planning
Capgemini’s Connected Autonomous PlanningCapgemini
 
Top Trends in Retail Banking: 2020
Top Trends in Retail Banking: 2020Top Trends in Retail Banking: 2020
Top Trends in Retail Banking: 2020Capgemini
 
Top Trends in Life Insurance: 2020
Top Trends in Life Insurance: 2020Top Trends in Life Insurance: 2020
Top Trends in Life Insurance: 2020Capgemini
 
Top Trends in Health Insurance: 2020
Top Trends in Health Insurance: 2020Top Trends in Health Insurance: 2020
Top Trends in Health Insurance: 2020Capgemini
 
Top Trends in Payments: 2020
Top Trends in Payments: 2020Top Trends in Payments: 2020
Top Trends in Payments: 2020Capgemini
 

More from Capgemini (20)

Top Healthcare Trends 2022
Top Healthcare Trends 2022Top Healthcare Trends 2022
Top Healthcare Trends 2022
 
Top P&C Insurance Trends 2022
Top P&C Insurance Trends 2022Top P&C Insurance Trends 2022
Top P&C Insurance Trends 2022
 
Commercial Banking Trends book 2022
Commercial Banking Trends book 2022Commercial Banking Trends book 2022
Commercial Banking Trends book 2022
 
Top Trends in Payments 2022
Top Trends in Payments 2022Top Trends in Payments 2022
Top Trends in Payments 2022
 
Top Trends in Wealth Management 2022
Top Trends in Wealth Management 2022Top Trends in Wealth Management 2022
Top Trends in Wealth Management 2022
 
Retail Banking Trends book 2022
Retail Banking Trends book 2022Retail Banking Trends book 2022
Retail Banking Trends book 2022
 
Top Life Insurance Trends 2022
Top Life Insurance Trends 2022Top Life Insurance Trends 2022
Top Life Insurance Trends 2022
 
キャップジェミニ、あなたの『RISE WITH SAP』のパートナーです
キャップジェミニ、あなたの『RISE WITH SAP』のパートナーですキャップジェミニ、あなたの『RISE WITH SAP』のパートナーです
キャップジェミニ、あなたの『RISE WITH SAP』のパートナーです
 
Property & Casualty Insurance Top Trends 2021
Property & Casualty Insurance Top Trends 2021Property & Casualty Insurance Top Trends 2021
Property & Casualty Insurance Top Trends 2021
 
Life Insurance Top Trends 2021
Life Insurance Top Trends 2021Life Insurance Top Trends 2021
Life Insurance Top Trends 2021
 
Top Trends in Commercial Banking: 2021
Top Trends in Commercial Banking: 2021Top Trends in Commercial Banking: 2021
Top Trends in Commercial Banking: 2021
 
Top Trends in Wealth Management: 2021
Top Trends in Wealth Management: 2021Top Trends in Wealth Management: 2021
Top Trends in Wealth Management: 2021
 
Top Trends in Payments: 2021
Top Trends in Payments: 2021Top Trends in Payments: 2021
Top Trends in Payments: 2021
 
Health Insurance Top Trends 2021
Health Insurance Top Trends 2021Health Insurance Top Trends 2021
Health Insurance Top Trends 2021
 
Top Trends in Retail Banking: 2021
Top Trends in Retail Banking: 2021Top Trends in Retail Banking: 2021
Top Trends in Retail Banking: 2021
 
Capgemini’s Connected Autonomous Planning
Capgemini’s Connected Autonomous PlanningCapgemini’s Connected Autonomous Planning
Capgemini’s Connected Autonomous Planning
 
Top Trends in Retail Banking: 2020
Top Trends in Retail Banking: 2020Top Trends in Retail Banking: 2020
Top Trends in Retail Banking: 2020
 
Top Trends in Life Insurance: 2020
Top Trends in Life Insurance: 2020Top Trends in Life Insurance: 2020
Top Trends in Life Insurance: 2020
 
Top Trends in Health Insurance: 2020
Top Trends in Health Insurance: 2020Top Trends in Health Insurance: 2020
Top Trends in Health Insurance: 2020
 
Top Trends in Payments: 2020
Top Trends in Payments: 2020Top Trends in Payments: 2020
Top Trends in Payments: 2020
 

Recently uploaded

The Zero-ETL Approach: Enhancing Data Agility and Insight
The Zero-ETL Approach: Enhancing Data Agility and InsightThe Zero-ETL Approach: Enhancing Data Agility and Insight
The Zero-ETL Approach: Enhancing Data Agility and InsightSafe Software
 
Emil Eifrem at GraphSummit Copenhagen 2024 - The Art of the Possible.pptx
Emil Eifrem at GraphSummit Copenhagen 2024 - The Art of the Possible.pptxEmil Eifrem at GraphSummit Copenhagen 2024 - The Art of the Possible.pptx
Emil Eifrem at GraphSummit Copenhagen 2024 - The Art of the Possible.pptxNeo4j
 
CyberSecurity - Computers In Libraries 2024
CyberSecurity - Computers In Libraries 2024CyberSecurity - Computers In Libraries 2024
CyberSecurity - Computers In Libraries 2024Brian Pichman
 
How to release an Open Source Dataweave Library
How to release an Open Source Dataweave LibraryHow to release an Open Source Dataweave Library
How to release an Open Source Dataweave Libraryshyamraj55
 
2024.03.12 Cost drivers of cultivated meat production.pdf
2024.03.12 Cost drivers of cultivated meat production.pdf2024.03.12 Cost drivers of cultivated meat production.pdf
2024.03.12 Cost drivers of cultivated meat production.pdfThe Good Food Institute
 
Explore the UiPath Community and ways you can benefit on your journey to auto...
Explore the UiPath Community and ways you can benefit on your journey to auto...Explore the UiPath Community and ways you can benefit on your journey to auto...
Explore the UiPath Community and ways you can benefit on your journey to auto...DianaGray10
 
Extra-120324-Visite-Entreprise-icare.pdf
Extra-120324-Visite-Entreprise-icare.pdfExtra-120324-Visite-Entreprise-icare.pdf
Extra-120324-Visite-Entreprise-icare.pdfInfopole1
 
Q4 2023 Quarterly Investor Presentation - FINAL - v1.pdf
Q4 2023 Quarterly Investor Presentation - FINAL - v1.pdfQ4 2023 Quarterly Investor Presentation - FINAL - v1.pdf
Q4 2023 Quarterly Investor Presentation - FINAL - v1.pdfTejal81
 
Where developers are challenged, what developers want and where DevEx is going
Where developers are challenged, what developers want and where DevEx is goingWhere developers are challenged, what developers want and where DevEx is going
Where developers are challenged, what developers want and where DevEx is goingFrancesco Corti
 
GraphSummit Copenhagen 2024 - Neo4j Vision and Roadmap.pptx
GraphSummit Copenhagen 2024 - Neo4j Vision and Roadmap.pptxGraphSummit Copenhagen 2024 - Neo4j Vision and Roadmap.pptx
GraphSummit Copenhagen 2024 - Neo4j Vision and Roadmap.pptxNeo4j
 
Webinar: The Art of Prioritizing Your Product Roadmap by AWS Sr PM - Tech
Webinar: The Art of Prioritizing Your Product Roadmap by AWS Sr PM - TechWebinar: The Art of Prioritizing Your Product Roadmap by AWS Sr PM - Tech
Webinar: The Art of Prioritizing Your Product Roadmap by AWS Sr PM - TechProduct School
 
Scenario Library et REX Discover industry- and role- based scenarios
Scenario Library et REX Discover industry- and role- based scenariosScenario Library et REX Discover industry- and role- based scenarios
Scenario Library et REX Discover industry- and role- based scenariosErol GIRAUDY
 
March Patch Tuesday
March Patch TuesdayMarch Patch Tuesday
March Patch TuesdayIvanti
 
.NET 8 ChatBot with Azure OpenAI Services.pptx
.NET 8 ChatBot with Azure OpenAI Services.pptx.NET 8 ChatBot with Azure OpenAI Services.pptx
.NET 8 ChatBot with Azure OpenAI Services.pptxHansamali Gamage
 
My key hands-on projects in Quantum, and QAI
My key hands-on projects in Quantum, and QAIMy key hands-on projects in Quantum, and QAI
My key hands-on projects in Quantum, and QAIVijayananda Mohire
 
Introduction - IPLOOK NETWORKS CO., LTD.
Introduction - IPLOOK NETWORKS CO., LTD.Introduction - IPLOOK NETWORKS CO., LTD.
Introduction - IPLOOK NETWORKS CO., LTD.IPLOOK Networks
 
IT Service Management (ITSM) Best Practices for Advanced Computing
IT Service Management (ITSM) Best Practices for Advanced ComputingIT Service Management (ITSM) Best Practices for Advanced Computing
IT Service Management (ITSM) Best Practices for Advanced ComputingMAGNIntelligence
 
Introduction to RAG (Retrieval Augmented Generation) and its application
Introduction to RAG (Retrieval Augmented Generation) and its applicationIntroduction to RAG (Retrieval Augmented Generation) and its application
Introduction to RAG (Retrieval Augmented Generation) and its applicationKnoldus Inc.
 
The Importance of Indoor Air Quality (English)
The Importance of Indoor Air Quality (English)The Importance of Indoor Air Quality (English)
The Importance of Indoor Air Quality (English)IES VE
 

Recently uploaded (20)

The Zero-ETL Approach: Enhancing Data Agility and Insight
The Zero-ETL Approach: Enhancing Data Agility and InsightThe Zero-ETL Approach: Enhancing Data Agility and Insight
The Zero-ETL Approach: Enhancing Data Agility and Insight
 
Emil Eifrem at GraphSummit Copenhagen 2024 - The Art of the Possible.pptx
Emil Eifrem at GraphSummit Copenhagen 2024 - The Art of the Possible.pptxEmil Eifrem at GraphSummit Copenhagen 2024 - The Art of the Possible.pptx
Emil Eifrem at GraphSummit Copenhagen 2024 - The Art of the Possible.pptx
 
CyberSecurity - Computers In Libraries 2024
CyberSecurity - Computers In Libraries 2024CyberSecurity - Computers In Libraries 2024
CyberSecurity - Computers In Libraries 2024
 
How to release an Open Source Dataweave Library
How to release an Open Source Dataweave LibraryHow to release an Open Source Dataweave Library
How to release an Open Source Dataweave Library
 
2024.03.12 Cost drivers of cultivated meat production.pdf
2024.03.12 Cost drivers of cultivated meat production.pdf2024.03.12 Cost drivers of cultivated meat production.pdf
2024.03.12 Cost drivers of cultivated meat production.pdf
 
Explore the UiPath Community and ways you can benefit on your journey to auto...
Explore the UiPath Community and ways you can benefit on your journey to auto...Explore the UiPath Community and ways you can benefit on your journey to auto...
Explore the UiPath Community and ways you can benefit on your journey to auto...
 
Extra-120324-Visite-Entreprise-icare.pdf
Extra-120324-Visite-Entreprise-icare.pdfExtra-120324-Visite-Entreprise-icare.pdf
Extra-120324-Visite-Entreprise-icare.pdf
 
Q4 2023 Quarterly Investor Presentation - FINAL - v1.pdf
Q4 2023 Quarterly Investor Presentation - FINAL - v1.pdfQ4 2023 Quarterly Investor Presentation - FINAL - v1.pdf
Q4 2023 Quarterly Investor Presentation - FINAL - v1.pdf
 
Where developers are challenged, what developers want and where DevEx is going
Where developers are challenged, what developers want and where DevEx is goingWhere developers are challenged, what developers want and where DevEx is going
Where developers are challenged, what developers want and where DevEx is going
 
GraphSummit Copenhagen 2024 - Neo4j Vision and Roadmap.pptx
GraphSummit Copenhagen 2024 - Neo4j Vision and Roadmap.pptxGraphSummit Copenhagen 2024 - Neo4j Vision and Roadmap.pptx
GraphSummit Copenhagen 2024 - Neo4j Vision and Roadmap.pptx
 
Webinar: The Art of Prioritizing Your Product Roadmap by AWS Sr PM - Tech
Webinar: The Art of Prioritizing Your Product Roadmap by AWS Sr PM - TechWebinar: The Art of Prioritizing Your Product Roadmap by AWS Sr PM - Tech
Webinar: The Art of Prioritizing Your Product Roadmap by AWS Sr PM - Tech
 
Scenario Library et REX Discover industry- and role- based scenarios
Scenario Library et REX Discover industry- and role- based scenariosScenario Library et REX Discover industry- and role- based scenarios
Scenario Library et REX Discover industry- and role- based scenarios
 
SheDev 2024
SheDev 2024SheDev 2024
SheDev 2024
 
March Patch Tuesday
March Patch TuesdayMarch Patch Tuesday
March Patch Tuesday
 
.NET 8 ChatBot with Azure OpenAI Services.pptx
.NET 8 ChatBot with Azure OpenAI Services.pptx.NET 8 ChatBot with Azure OpenAI Services.pptx
.NET 8 ChatBot with Azure OpenAI Services.pptx
 
My key hands-on projects in Quantum, and QAI
My key hands-on projects in Quantum, and QAIMy key hands-on projects in Quantum, and QAI
My key hands-on projects in Quantum, and QAI
 
Introduction - IPLOOK NETWORKS CO., LTD.
Introduction - IPLOOK NETWORKS CO., LTD.Introduction - IPLOOK NETWORKS CO., LTD.
Introduction - IPLOOK NETWORKS CO., LTD.
 
IT Service Management (ITSM) Best Practices for Advanced Computing
IT Service Management (ITSM) Best Practices for Advanced ComputingIT Service Management (ITSM) Best Practices for Advanced Computing
IT Service Management (ITSM) Best Practices for Advanced Computing
 
Introduction to RAG (Retrieval Augmented Generation) and its application
Introduction to RAG (Retrieval Augmented Generation) and its applicationIntroduction to RAG (Retrieval Augmented Generation) and its application
Introduction to RAG (Retrieval Augmented Generation) and its application
 
The Importance of Indoor Air Quality (English)
The Importance of Indoor Air Quality (English)The Importance of Indoor Air Quality (English)
The Importance of Indoor Air Quality (English)
 

The IoT-CSX Transformation

  • 1. The IoT-CSX Transformation Making Machine Data Valuable for Customer and Business
  • 2. What is IoT? Telematics Intelligent Devices IoTM2M Connected Digital Industrie 4.0 Mobile Predictive Analytics Smart Big Data Datability Data Science PaaS Prescriptive Analytics Cloud Sensors
  • 3. Stages of the IoT Transformation M2M Machine-to-machine involves the communication between machines to improve productivity and safety. IoT Internet-of-Things involves making the data from connected products available online for monitoring and reporting. Connected THINGS are a pre-requisite for IoT. CSX - 2 Steps Ahead Connected Service eXperience involves using the sensor data in real-time to trigger 1:1 interactions between the sales, customer care, service and the customer. 1 2 3
  • 4. 50% 40% 30% 20% 10% 0% The IoT Adoption Curve Innovators Early Adopters Early Majority Late Majority Laggards <20% of the world´s largest 1.000 manufacturers have M2M, <10% have IoT, >3% have CSX. >$2.700.000.000.000 will be invested in IoT by 2020.
  • 5. Copyright © Capgemini 2013. All Rights Reserved 5IoT Stockholm.pptx 75,000,000,000 connected devices by 2020. Why now? Drivers Enablers Consumerization of Corporate IT consumer habits influencing workplace Mobile 90%+ adoption rate Cloud scaleable, low cost storage Analytics powerful and real-time Competition global competition forcing new USPs
  • 6. The Gartner Hype Curve „Where´s the money!?“ 2,7 zetabytes of data today, and 99% is latent.
  • 7. IoT CSX Story Performance and usage data is acquired and transmitted every x seconds. Data from many connected devices is aggregated and stored When the data indicates an issue that can cause a problem or opportunity, a case is created, a resolution is selected and assigned to the proper actor. Interventions are performed to resolve the issue: 1. Customer Care provides the operator tips and instructions, 2. Sales & Marketing proactively sends the customer offers and orders, and/or 3. Technical Service is dispatched to perform maintenance or repair. 4. System sends messages to the machine directly. The value of sensor data is maximized when it is used in real-time to automatically trigger actions. 1 2 4 5 The resolution is recorded. Outages and accidents are prevented, sales are captured, and customer dissatisfaction is prevented. 6 Data is analyzed in real-time to identify issues. 3
  • 8. The Capgemini 5-A Model for CSX Copyright © Capgemini 2013. All Rights Reserved 8IoT Stockholm.pptx IoT Maturity Assessment, Architecture Framework & Project Plan Functional Layer Description Technology Action (A5) A task is automatically created for sales, contact center, or service. ERP Integration, Contact Center, Field Service Management, Mobile Apps Assignment (A4) A „Next Best Action“ is automatically generated. Knowledge Base, Expert System, Product Information System Analysis (A3) Reports and dashboards are produced, relationships and anomolies are identified. Analytic Tools Aggregation (A2) Data from mutliple, different sources are consolidated. Big Data, In-Memory Database Acquisition (A1) Data is created, collected, and transmitted. Sensors, Gateway, Communication
  • 9. Business Applications for IoT Industry 4.0 Asset Management Logistics & Supply Chain End-Customer Decrease Energy Costs Decrease Loss & Theft Decrease Misuse & Accidents Improve Efficiency & Productivitiy Decrease Assets Decrease Unplanned Downtime Decrease Inventory Costs Decrease Labor Costs Decrease Cost of Waste Decrease Costs for Parts & Supplies Decrease Shipping Costs Extend Machine Life Improve Productivitiy Decrease Energy Costs Decrease Mishandling & Loss Improve On-time Delivery Grow After-Market Sales Decrease Misuse & Warranty Costs Decrease Accidents Offer Value-Added Services Improve FCM Improve Product Development Improve Customer Satisfaction INTERNALEXTERNAL
  • 10. Copyright © Capgemini 2013. All Rights Reserved 10IoT Stockholm.pptx Performance. „Improve output 2% by opening air vent „A.“ Sales. „You need a new A27 fuse in 96 hours.“ Safety. „Avoid accidents by closing the lid before activating the machine.“ Environment & Sales „Decrease emissions by using our new synthetic lubircant.“ Productivity. „This module will fail in 7 hours. A service technician is already on the way.“ Productivity & Sales. „Your hopper will be empty in 3 hours.“ Efficency. „“Combine parts in trays to reduce tray inventory and reduce conveyor usage.“ Service & Sales. „Order parts or schedule service. This module has not been turned on in 2 days.“ Safety & Productivity. „The unit will over- heat in 3 hours. Add coolant or turn-off.“ Safety. „Schedule training. This unit is not being operated properly.“
  • 11. Business Cases | Automotive Copyright © Capgemini 2013. All Rights Reserved 11IoT Stockholm.pptx Productivity „Change the fan belt in 6 days to prevent A/C from failing.“ Environment. „Improve your fuel efficiency by shifting before 2.200 RPMs.“ Performance. „Extend the life of your vehicle and get more power by using higher octane fuel.“ Performance. „Deactivate ECO Mode to get more power for passing.“ Safety. „Avoid another accident by maintaining a 5 meter distance.“ Service. „Stop ahead. Roadside assistance is behind you.“ Sales. „Upgrade to a 5 series to get the performance you need.“ Economy. „Save money by down- shifting instead of breaking.“ Sales. „Change your tires in 2 weeks to get improve performance and ensure safety.“ Service. „Add coolant to prevent over-heating.“
  • 12. New Revenue Models for Machine Data • Priority SLAs. The SLA or guaranty of the future will be pre-emptive. Instead of a 24 hour response time, the manufacturer will offer to service a product before it breaks and before the customer repotrs an issue. This service level will have a price. • Personalized Rates. Companies will offer pay-for-use, where price or rates reflect actual usage and behavior. Customers will opt-in to save money. • Factory-as-a-Service or Product-as-a-Service. Products will be free. The company will replace (or complement) the one-time sale of a product with recurring revenue to support the customer. Customers will subscribe to services in order to get tips to save fuel, improve performance, lower operating costs, and prevent accidents. • Data Remarketing. Products will be free. The data generated by the product will be packaged, sold and re-sold to third-parties. This revenue will more than offset the cost of the product, because it is recurring, and the marginal cost of the data is almost zero.
  • 13. CSX Success Stories Copyright © Capgemini 2013. All Rights Reserved 13IoT Stockholm.pptx Street Lights Vehicles Production Equipment Shopping Point-of-Sale Trees
  • 14. www.capgemini.com About Capgemini With more than 120,000 people in 40 countries, Capgemini is one of the world's foremost providers of consulting, technology and outsourcing services. The Group reported 2011 global revenues of EUR 9.7 billion. Together with its clients, Capgemini creates and delivers business and technology solutions that fit their needs and drive the results they want. A deeply multicultural organization, Capgemini has developed its own way of working, the Collaborative Business ExperienceTM, and draws on Rightshore ®, its worldwide delivery model. Rightshore® is a trademark belonging to Capgemini The information contained in this presentation is proprietary. Copyright © 2013 Capgemini. All rights reserved.