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Robotic Process Automation
2Copyright © Capgemini 2016. All Rights Reserved
Robotic Process Automation | April 2016 | Financial Services
 Overview
 Robotic Process Automation – An Introduction
 Key Drivers & Business Imperatives
 RPA Standardization - Process Selection
 Business Demonstration – Robot in Action
 Q & A
Agenda
3Copyright © Capgemini 2016. All Rights Reserved
Robotic Process Automation | April 2016 | Financial Services
Overview – Robotic Process
Automation
4Copyright © Capgemini 2015. All Rights Reserved
Presentation Title | Date
Robotic Process Automation (RPA) – An Introduction
RPA is a fast emerging, disruptive technology solution
addressing digitization, business process transformation
and capable to delivering business values as:
 Cost Savings
 Enhanced Accuracy
 Scalability &
 Operational Efficiency
 RPA : Creation of digital work force (Software Robots)
5Copyright © Capgemini 2015. All Rights Reserved
Presentation Title | Date
Key Drivers for RPA
Self - Sufficiency
Productivity
Improvement
Operational
Efficiency
Cumulative productivity
improvement
Decrease in cycle time
and effort
Increase in greater
efficiencies in ‘run the
business’ (RTB) costs
Productivity Improvement Operational EfficiencyCost Optimization
Scalability
Tens, hundreds of robots can be
trained at exactly the same time
through workflow creation.
Improved Quality
100% accuracy due to high
repeatability and zero fatigue.
Higher Efficiency
Robots can work 24 hours a day,
seven days a week. Typically, one
robot can do the work of two to five
FTEs.
Improved Service Delivery and
User Experience
Improved process quality, speed,
governance, security, continuity
Operations Optimization
Improved data gathering and
organization for optimized
operations
Regulatory Compliance
100% compliance with stated
regulatory requirements
FTE Redeployment
Significant cost reduction in
process operations. FTE
redeploy to other initiatives
Eliminate need for expensive
Integration needs
RPA can work smoothly across
disparate systems at user level
Eliminate/Reduce losses
RPA can help eliminate losses
due to system discrepancies or
delays
Cost
Optimization
Note : Specific benefits will be worked out as processes are scoped in during assessment
6Copyright © Capgemini 2015. All Rights Reserved
Presentation Title | Date
7Copyright © Capgemini 2015. All Rights Reserved
Presentation Title | Date
Robotic Adaption – How this is progressing ??
Robotic adaption is dominated by organization across Industries. High volume and transactional
processes are ideal candidates for RPA.
8Copyright © Capgemini 2015. All Rights Reserved
Presentation Title | Date
Robotic Adaption – Growth Driver
57% of Senior IT Managers are currently
implementing or running RPA Programs
In collaboration with 9The information contained in this document is proprietary. Copyright © 2016 Capgemini. All rights reserved.
Presentation Title | Date
Case Studies
Robotic Process
Automation (RPA)
In collaboration with 10The information contained in this document is proprietary. Copyright © 2016 Capgemini. All rights reserved.
Presentation Title | Date
Robotic
Process
Automation
Business Automation
300 – 400 Business Visa Processing
for Gulf Nations per month
Equal to 840 man-hours effort / mth
Manual effort to process Business
Visa for Gulf Nations
Downstream impact: Immigration Tool
(GMS), Govt. – Bahrain Portal
Where do we automate? Benefits & Impacts
Complete Robotic Automation for
wing to wing processing of
Business Visa for Gulf Nations
starting with Bahrain, UAE etc.
• Bot Performance Monitoring
Automation feasibility = 100%
Reduce manual error & timely
completion of Visa Processing (100%
SLA)
Visa Prioritization
Manual ruled-based, repetitive & standardize
Covering all the Visit Visa for Bahrain, UAE
and other Gulf Nation
W2W Business Visa Process
Immigration
Portal Access
Check Visa
Cases
Get Employee
Visa Requests
Make Visa
Payment
Process Visa in
Govt. Portal
Upload Visa in
Mob Tool
Intimate
Immigrat COE
Based on standard process, volume & %
past due, robot will cover 100% of total
population
• Visa Reports in each run
• Email notification to Mob COE
Business Visa – Bahrain
Process Automation for Business Visa
Robotic
Process
Automation
In collaboration with 11The information contained in this document is proprietary. Copyright © 2016 Capgemini. All rights reserved.
Presentation Title | Date
“Bot” in Action..
http://talent.capgemini.com/groupsales/news/42171
In collaboration with 12The information contained in this document is proprietary. Copyright © 2016 Capgemini. All rights reserved.
Presentation Title | Date
“Bot” in Action..
Recorded Software Robot Action – Play Video
(2 min Video Clip)
In collaboration with 13The information contained in this document is proprietary. Copyright © 2016 Capgemini. All rights reserved.
Presentation Title | Date
+91 9652 9642 42
Manoj.b.gupta@capgemini.com
Manoj Gupta
DCX India – Digital Practice Lead
Thank You
www.capgemini.com
The information contained in this presentation is proprietary.
© 2015 Capgemini. All rights reserved. Rightshore® is a trademark belonging to Capgemini.
About Capgemini
With 180,000 people in over 40 countries, Capgemini is one
of the world's foremost providers of consulting, technology
and outsourcing services. The Group reported 2014 global
revenues of EUR 10.573 billion.
Together with its clients, Capgemini creates and delivers
business, technology and digital solutions that fit their
needs, enabling them to achieve innovation and
competitiveness.
A deeply multicultural organization, Capgemini has
developed its own way of working, the Collaborative
Business ExperienceTM, and draws on Rightshore®, its
worldwide delivery model.

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CWIN17 India / Rpa robotic process automation - presentation - v1.0 - manoj gupta

  • 2. 2Copyright © Capgemini 2016. All Rights Reserved Robotic Process Automation | April 2016 | Financial Services  Overview  Robotic Process Automation – An Introduction  Key Drivers & Business Imperatives  RPA Standardization - Process Selection  Business Demonstration – Robot in Action  Q & A Agenda
  • 3. 3Copyright © Capgemini 2016. All Rights Reserved Robotic Process Automation | April 2016 | Financial Services Overview – Robotic Process Automation
  • 4. 4Copyright © Capgemini 2015. All Rights Reserved Presentation Title | Date Robotic Process Automation (RPA) – An Introduction RPA is a fast emerging, disruptive technology solution addressing digitization, business process transformation and capable to delivering business values as:  Cost Savings  Enhanced Accuracy  Scalability &  Operational Efficiency  RPA : Creation of digital work force (Software Robots)
  • 5. 5Copyright © Capgemini 2015. All Rights Reserved Presentation Title | Date Key Drivers for RPA Self - Sufficiency Productivity Improvement Operational Efficiency Cumulative productivity improvement Decrease in cycle time and effort Increase in greater efficiencies in ‘run the business’ (RTB) costs Productivity Improvement Operational EfficiencyCost Optimization Scalability Tens, hundreds of robots can be trained at exactly the same time through workflow creation. Improved Quality 100% accuracy due to high repeatability and zero fatigue. Higher Efficiency Robots can work 24 hours a day, seven days a week. Typically, one robot can do the work of two to five FTEs. Improved Service Delivery and User Experience Improved process quality, speed, governance, security, continuity Operations Optimization Improved data gathering and organization for optimized operations Regulatory Compliance 100% compliance with stated regulatory requirements FTE Redeployment Significant cost reduction in process operations. FTE redeploy to other initiatives Eliminate need for expensive Integration needs RPA can work smoothly across disparate systems at user level Eliminate/Reduce losses RPA can help eliminate losses due to system discrepancies or delays Cost Optimization Note : Specific benefits will be worked out as processes are scoped in during assessment
  • 6. 6Copyright © Capgemini 2015. All Rights Reserved Presentation Title | Date
  • 7. 7Copyright © Capgemini 2015. All Rights Reserved Presentation Title | Date Robotic Adaption – How this is progressing ?? Robotic adaption is dominated by organization across Industries. High volume and transactional processes are ideal candidates for RPA.
  • 8. 8Copyright © Capgemini 2015. All Rights Reserved Presentation Title | Date Robotic Adaption – Growth Driver 57% of Senior IT Managers are currently implementing or running RPA Programs
  • 9. In collaboration with 9The information contained in this document is proprietary. Copyright © 2016 Capgemini. All rights reserved. Presentation Title | Date Case Studies Robotic Process Automation (RPA)
  • 10. In collaboration with 10The information contained in this document is proprietary. Copyright © 2016 Capgemini. All rights reserved. Presentation Title | Date Robotic Process Automation Business Automation 300 – 400 Business Visa Processing for Gulf Nations per month Equal to 840 man-hours effort / mth Manual effort to process Business Visa for Gulf Nations Downstream impact: Immigration Tool (GMS), Govt. – Bahrain Portal Where do we automate? Benefits & Impacts Complete Robotic Automation for wing to wing processing of Business Visa for Gulf Nations starting with Bahrain, UAE etc. • Bot Performance Monitoring Automation feasibility = 100% Reduce manual error & timely completion of Visa Processing (100% SLA) Visa Prioritization Manual ruled-based, repetitive & standardize Covering all the Visit Visa for Bahrain, UAE and other Gulf Nation W2W Business Visa Process Immigration Portal Access Check Visa Cases Get Employee Visa Requests Make Visa Payment Process Visa in Govt. Portal Upload Visa in Mob Tool Intimate Immigrat COE Based on standard process, volume & % past due, robot will cover 100% of total population • Visa Reports in each run • Email notification to Mob COE Business Visa – Bahrain Process Automation for Business Visa Robotic Process Automation
  • 11. In collaboration with 11The information contained in this document is proprietary. Copyright © 2016 Capgemini. All rights reserved. Presentation Title | Date “Bot” in Action.. http://talent.capgemini.com/groupsales/news/42171
  • 12. In collaboration with 12The information contained in this document is proprietary. Copyright © 2016 Capgemini. All rights reserved. Presentation Title | Date “Bot” in Action.. Recorded Software Robot Action – Play Video (2 min Video Clip)
  • 13. In collaboration with 13The information contained in this document is proprietary. Copyright © 2016 Capgemini. All rights reserved. Presentation Title | Date +91 9652 9642 42 Manoj.b.gupta@capgemini.com Manoj Gupta DCX India – Digital Practice Lead Thank You
  • 14. www.capgemini.com The information contained in this presentation is proprietary. © 2015 Capgemini. All rights reserved. Rightshore® is a trademark belonging to Capgemini. About Capgemini With 180,000 people in over 40 countries, Capgemini is one of the world's foremost providers of consulting, technology and outsourcing services. The Group reported 2014 global revenues of EUR 10.573 billion. Together with its clients, Capgemini creates and delivers business, technology and digital solutions that fit their needs, enabling them to achieve innovation and competitiveness. A deeply multicultural organization, Capgemini has developed its own way of working, the Collaborative Business ExperienceTM, and draws on Rightshore®, its worldwide delivery model.