The document discusses Robotic Process Automation (RPA) solutions provided by Automation BOX (ABX). It introduces ABX's RPA platform and the benefits it provides, such as cost reduction, increased efficiency and productivity. The document also outlines ABX's solution approach, including process modeling, testing, implementation and ongoing support. Security measures are discussed in the appendix to address common concerns with RPA.

1. Automation BOX
Optimizing the Future

2. Copyright © Capgemini 2017. All Rights Reserved.
Agenda
‘’ Hi, My Name is Buddy and i’m your
new companion on ABX ‘’
Robotic Process Automation (RPA)
• What is RPA?
• What are RPA benefits?
2
ABX Intuitive Sample Demonstration
• Sample illustration
• Generic planning
3
ABX Offer4
ABX Solution Characteristics
5 Senses of Intelligent Automation
ABX Community & CoE
ABX REX
Common Business Challenges1
ABX REX

3. We are aware of Common Business Challenges
about unshackling your business
value and Optimizing the Future?
How
65%Proven Cost Reduction Up to savings
Increased Efficiency 10x Faster processing
40%Improved Productivity Up to increase
 Automation BOX brings to you RPA-BASED
INNOVATIVE, INTUITIVE, and NON-
INTRUSIVE solutions for COST REDUCTION and
OPTIMIZATION throughout the process
Rising Costs?
Non optimized resource related costs
Challenging end-user support and assistance?
Eg: incident management, communication, client relations
Compromised quality?
Eg: human error, lack of added value
Long Cycle Time?
Eg: Human cross checks, activity records, KPIs generation
Complexity of processes?
Eg: Billing workflow, purchase order management (supply chain process)
Large volume of repetitive tasks?
Eg: accounts creation, report extract, administrative tasks,
Big manual work Loads?
Loads, Archiving operations, document processing, etc..)
Have your business ever been shackled by:

4. Copyright © Capgemini 2017. All Rights Reserved.
Robotic
Process
Automation
(RPA)

5. Copyright © Capgemini 2017. All Rights Reserved.
What is Robotic Process Automation?
RPA defined
• “RPA is a technology that automates
processes, primarily administrative tasks.
RPA software can help automate large
volumes of tasks currently performed
manually” Forrester
• At Capgemini, RPA fits perfectly within the
Rightshore model yielding interesting FTE
costs reduction
Handling diverse tasks including: Applied to variety of sectors including::
Repetitive
Tasks
Control and
archiving
Reporting
Email handlingInterfacing with
applications
Format
conversion
Increased
productivity
Improved
Control
Enhanced
Quality
Economic
Optimization
Workforce
Value
Automotive
Aerospace
Finance
Logistics / Supply chain
Telecommunications

6. Copyright © Capgemini 2017. All Rights Reserved.
We bring you the best Robotic Process Automation
outcomes
Many Benefits
RPA allows SMEs*
to focus their time
on adding value
thanks to an
automation of
repetitive tasks
and processes
Attention Points
Accessibility
Acceptance
Security
Reluctance
to change
Accessibility
of platforms
Security
parameters
and treatability
Post-production
support
Seamless
operations
at client end
*SMEs: Subject Matter Experts
Transformation
Operational optimization
Bottleneck identification
Global operations alignment
Customer
satisfaction
Faster production
Focus on client intimacy
Enhanced quality
Cost efficiency
Integration costs elimination
FTE cost reduction
Reduced loss
Quality
Corrective actions
Early detection of failures
Error free
Improved governance
Productivity
Processing of heavy workloads
Continuous deployment
Faster processing
Increased capacity
Scalability
Agility and resilience
Response to business growth
Parallel processing
High volme handling

7. Copyright © Capgemini 2017. All Rights Reserved.
Intuitive
Sample

8. Copyright © Capgemini 2017. All Rights Reserved.
Process Description
• The diagram summarizes the
process of validating the
correctness of PO related data
stored in the Supply Chain
Application.
• The process currently involves:
Capacity
Pucharsing Order Consistency Check as example
PO Agent PO Manager
Open Supply
Chain Application
Identify Last PO
not claimed
Compare PDF with PO
information on application
Read PO lines from PDF
Open PO PDF
Inconsistency ?
Send a Qualification
Report for Validation
Update Fields on
Application
Validate PO
Generate
Gap analysis
NoYes
3 FTEs
20 mins/PO
~60 POs/day
0%
0,5 FTEs 1 min/PO Error free
+2,5 FTE gain
20x83% savings Faster Errors
Deployment in: 4 weeks
COST
SAVINGS
TIME
EFFICIENCY
IMPROVED
QUALITY
+ a Rapid turnover
3 MONTH-breakeven -- 2,5 FTE of monthly gains
Team Size

9. Copyright © Capgemini 2017. All Rights Reserved.
Generic Planning
Week 1 Week 2 Week 3 Week 4 Week 5
Actions
ABX
Delivrable
• Process modeling :
BPM
• Test Strategy • Test Data definition
• Test Cases
• Process scripts
• Execution test report
• User Guide
• Execution report
• Log file
ABX Client
Deep Process
analysis
Conception
Define Test Strategy
Develop Test cases
and Test data
Assistance , maintenance & support.
Reporting
& Monitoring
Scripting & Internal Testing
Go live
Knowledge
Transfer
Training
UAT
Tests

10. Copyright © Capgemini 2017. All Rights Reserved.
Smart ABX
Packages
Solution
Features
Intelligent
Automation
End-
to-end
Delivery Model
ABX
Center
of Excellence
Let’s walk your journey towards optimization!
Flexible
Pricing Model

11. Copyright © Capgemini 2017. All Rights Reserved.
It all requires 0 efforts from you, ABX adapts
ABX only
communicates with
your application’s
interface layer and
existing web services
Layer Z
Layer Y
Layer X
Interface Layer
Client Landscape
Action on application interface layer only,
like a human !
• Non disruptive
• Non intrusive
Intuitive transfers, non-intrusive actions,
non-disruptive approach

12. Copyright © Capgemini 2017. All Rights Reserved.
ABX meets the 5 senses of intelligent automationABX meets the 5 senses of intelligent automation
ABX offers you a holistic automation package
InteractInteract
Listen/Talk
Service
Act
ABX Services:
Qualification, scripting
and execution
Analyze
Think
Monitor
Watch
Knowledge
Remember
ABX BUDDY
ABX Advisory and
recommendations
ABX auto-learning, context
awareness, remembering

13. Copyright © Capgemini 2017. All Rights Reserved.
ABX Community
• ABX community is an online Think Thank that incubates innovative thoughts around
automation in all business sectors.
• The online community is a meeting point that brings together ABX CoE subject matter
experts, business stakeholders, and tech-savvy people from all over the world to share
ideas, discuss issues, suggest solutions and share market insights.
• The community covers a variety of subjects:
• Presales support
• RPA solutions benchmarks and market insights
• Awareness of latest technologies
• Trainings and tools certification
• Editor’s License negotiation
• Alignment with the Group’s competitiveness strategy
• Capitalization of best practices
• Sharing knowledge and expertise
ABX Center of Excellence makes
the ABX Community your Automation Reference!

14. Copyright © Capgemini 2017. All Rights Reserved.
ABX References
Process Details
• Monitoring process – Plan Archiving – Timesheets reminders-
User Management - Reporting
• Extracting data from financial and HR tools – performing
comparison based on resource ID taking into account
financial calendar – identifying the gaps – sending reports
to resources for adjustment
• Extract billing data from activity tracking tool and financial tool
– compare data from both systems – identifying differences –
creating reports with indicators
• Incident management – opening mail box – extracting data from
emails – opening the ticketing tool - creating tickets – updating
information tickets – dispatching to assignment groups – archiving
process emails in dedicated folders – sending communications
• Connecting to purchase order application – opening purchase order
documents – checking mandatory information – exporting data from
documents to client files on the application – processing the purchase
orders steps – rating the purchase orders quality for statistics
• Processing time reduced from hours to minutes
• Productivity Increased
• 10 FTEs Gain
• Reducing Production Losts
• Accurate financial controls for billing
• 20% Production Gains
• Generating More Value on the project
• 2 FTE’s Gain
• 600 Tickets processed per day
• Dispatch – Creation – Update - Communication
• 5 FTE’s Gain
• 72 % of Purchase orders Automated
• Faster & Smoother Supply chain
• 2,5 FTE’s Gain
Outcomes
Appstwo Shared
Services
Capgemini Morocco
Administration
Processes
Incident Management
Purchase Orders
Processing
Client

15. www.capgemini.com
The information contained in this presentation is proprietary.
© 2017 Capgemini. All rights reserved. Rightshore® is a trademark belonging to Capgemini.
With more than 190,000 people, Capgemini is present in over 40
countries and celebrates its 50th Anniversary year in 2017. A
global leader in consulting, technology and outsourcing services,
the Group reported 2016 revenues of EUR 12.5 billion. Together
with its clients, Capgemini creates and delivers business,
technology and digital solutions that fit their needs, enabling them to
achieve innovation and competitiveness. A deeply multicultural
organization, Capgemini has developed its own way of working,
the Collaborative Business ExperienceTM , and draws on
Rightshore® its worldwide delivery model.
Learn more about us at www.capgemini.com
Rightshore® is a trademark belonging to Capgemini
About Capgemini

16. APPENDIX

17. Copyright © Capgemini 2017. All Rights Reserved.
Pre-empting your RPA concerns
Challenges
• Acceses & Security, ISO27001 rules must be respected
at
each phase of the ABX approach and be considered when
applications outside of Capgemini network.
• Acceptance and avoid reluctance to change.
• Intrusiveness , Automation should act on top layers
of information system and applications
• Post-Production Management, ensure the best
conditions of execution with necessary tools to guarantee
continuity and value.
What to do?
• Use an RPA solution already ISO27001 certified
Manage Credentials & Accesses through encrypted
Features ( Windows Credentials) and Group IT compliant
Architecture.
At mid-term assess the ABX offer and certify it ISO27001
 See Appendix: Security
• The ABX Community ensures communication,
evangelisation and knowledge transfer and trainings.
• Choose simulation mode while automating to reproduce
Front Human actions on interfaces and applications to not
compromise integrity.
• Standard or Personalized Monitoring tools with features to
act quickly and efficiently on automation capabilities.

18. Copyright © Capgemini 2017. All Rights Reserved.
Forrester 2017 RPA WaveEverest Group 2017 – Fit Gap Matrix
3 major RPA Technologies are considered as Leaders on the market
The Big Players on the Market

19. Copyright © Capgemini 2017. All Rights Reserved.
Security- General Aspects
 UiPath is certified ISO 27001 and have Security Guidelines
 Passwords Storage & exchange
 Windows Credentials Feature and UIPath Security SecureString are used To exchange, storage and
encrypt Login/Password for the Robots . No credentials in the scripts.
 Possibility to have a Customer-side secure Webservice that provides the credential used on the fly.
• Passwords storage not needed and Webservices must be Protect in two way SSL (Client-side certificate
+ server).
 Robot Account Access
 The Information Security Officer Group IT has validated the ABX Secure access architecture based on
service accounts for the robots.
 Customer Data Privacy
 Customer Inputs/Outputs Files are stored on Forge with limited accesses(No customer data will be saved on
the ABX platform).

20. Copyright © Capgemini 2017. All Rights Reserved.
Security- General Aspects
 Test Environment Security
 Solution 1: A dedicated testing platform provided by the customer.
 Solution 2: Dedicated test projects (In the case of multiple applications, it must be ensured that the same test
account can be used on all applications).
 Solution 3: Use Prod accounts. To avoid absolutely from a security point of view. This will require:
• A derogation from the DA, the CySIP Officer (Complicated to get , Do not expect a reactivity on this point).
• Additional security measures and constraints at the level of the UIPath.
 Backup And Restoration
 Backup Strategies is defined by ABX and managed by group IT.
 Full Backup of Processes scripts.
 Incremental Backup for log files and Execution reports.
 A template is created to save the VMs configuration.
 All data is stored into SVN and can be restored with a checkout.

21. Copyright © Capgemini 2017. All Rights Reserved.
XXXXXXX
Security – Platform Architecture
Laptop 2
IP: Vlan standard
RDP
NSX(firewall)
FRPR3BNCRUN
(Bounce
Server)
IP: **.**.**.***
CAL licences
VM FRPR3FACTAUTOPP / IP: 10.70.89.209
Robot 1 (Windows session 1)
Login: XXXXXXXXXXXXXXX
Robot 2 (Windows session 2)
Login: XXXXXXXXXXXXXXX
Robot 3 (Windows session 3)
Login: XXXXXXXXXXXXXXX
Robot 4 (Windows session 4)
Login: XXXXXXXXXXXXXXXX
Administration des robots
Login: ADM-FR-[Logincorp]
ServiceUIPathestdémarré
RDP
RDP
RDP
RDP
RDP
RDP
Laptop 1
IP: Vlan standard
Laptop 3
IP: Vlan standard
RDP
Tâches
planifiées
Windows
credential
Scénarii
Users
ADM
Gestion
Via comptes Admin
Comptes ADM User Comptes de service
Connexion RDP
Clarity
N2K
Clarity
iWAL
L
ALM
OW
B
CTF
CR
M
RTD
Comptes SVC-FR
with SSO access
XXXXXXXXXXXXXX
HTTP / HTTPS
SVC-FR-
XXXXXXXXXXXXXXX
XXXXXXXXXXXXXX
XX
XXXXXXXXXXXXXX
XXX

22. Copyright © Capgemini 2017. All Rights Reserved.
ABX Security : Network Access Architecure
 Platform in Capgemini Standard VLAN
 Platform in Capgemini Secured VLAN :
 Platform in customer premises with VPN access from Capgemini :
UiPath secured VLAN Project’s secured VLAN
Project’s server
Project’s server
Allow Only UIPath Robot
Project’s server
UiPath secured VLAN
Project’s server
Capgemini network
UiPath secured VLAN Project’s secured VLAN
Project’s server
Project’s server
Allow Only uiPath robot Customer premises
Project’s Network
VPN
access
Project’s server

23. www.capgemini.com
The information contained in this presentation is proprietary.
© 2017 Capgemini. All rights reserved. Rightshore® is a trademark belonging to Capgemini.
With more than 190,000 people, Capgemini is present in over 40
countries and celebrates its 50th Anniversary year in 2017. A
global leader in consulting, technology and outsourcing services,
the Group reported 2016 revenues of EUR 12.5 billion. Together
with its clients, Capgemini creates and delivers business,
technology and digital solutions that fit their needs, enabling them to
achieve innovation and competitiveness. A deeply multicultural
organization, Capgemini has developed its own way of working,
the Collaborative Business ExperienceTM , and draws on
Rightshore® its worldwide delivery model.
Learn more about us at www.capgemini.com
Rightshore® is a trademark belonging to Capgemini
About Capgemini
Security- General Aspects
UiPath is certified ISO 27001
and have Security Guidelines
ABX Platform is on European location. Connectivity , Security & Confidentiality rules
are followed and no activity is done on local machines.
Windows Credentials Feature is used To Encrypt Login/Password for the Robots . No
credentials in the scripts.
Files are stored on Forge with limited accesses

24. Copyright © Capgemini 2017. All Rights Reserved.
Major Technology Enablers
 Governmental and public
organizations
 Telecom
 Energy and utilities
 Manufacturing
 High tech
 Medical
 Food
 Consumer goods
 Entertainment
 Logistics
 Office supplies
 Agribusiness
 Insurance
 Information services
Sectors Process examples by function
Customer management
 Billing
 Customer portal
 Payment
 Clearing
 Deposits
 Reporting
 Disputes
 Info gathering and tips
to customer case agent
Procure to Pay
 Suppliers
 Requisitions
 Purchase Order
 Invoicing, Payment
 Dunning / Collection
 Manual receipts
 Settlement reporting
 Journal posting
Order to Cash
 Cash Application
 Customer payment
 Manual statements
 Invoice creating
 Invoice approval w/ validity
checks
 Cashbook
 Credit Card Posting
 Recorded checks
Finance and accounting
 Journal posting /
processing
 Accounts payable /
Accounts receivable
reconciliation
 Period Close
 Finance and
accounting
settlement reporting
 Debt Collection Case
Management/Collection
Human Resources
 Employee registration
and on-boarding
 Variable compensation
 Salary information
 Hour registration and
approval
 Absence / Vacation
approval
 Termination / down-
sizing case processing
Case management
 Handling of applications
for registration, benefits
 Information and data
verification
 Document collection
and verification, KYC
 Order booking
 Claims handling
Main Technologies

25. Copyright © Capgemini 2017. All Rights Reserved.
DEMO