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CWIN17 New-York / adopting a cloud first strategy to fuel growth
1.
Putting AI to
work for Fraud Management Dion F. Lisle – Capgemini Phong Q. Rock - Feedzai NYC September 25 #CWIN17
2.
Putting AI to
Work for Fraud Management Copyright © 2017 Capgemini and Sogeti. All rights reserved. 2 Overview of AI / Machine Learning
3.
Putting AI to
Work for Fraud Management Copyright © 2017 Capgemini and Sogeti. All rights reserved. 3 Feedzai Overview 220+ employees and growing to 300 by end of 2017 Clients worldwide, including large banks, technology companies, payment processors, large retailers, insurance and governments Preparing to announce series C funding Founded by data scientists and aerospace engineers. Headquarters in Silicon Valley with offices in Lisbon, London, New York City, and Atlanta. “The U.S. market fraud prevention just got a new player.” I N V E S T O R S : “Ranked as a cool technology to watch.” “Startups that are owning the data game.” KEEP COMMERCE SAFE & CREATE A B E T T E R C U S T O M E R E X P E R I E N C E T H R O U G H M A C H I N E L E A R N I N G
4.
Putting AI to
Work for Fraud Management Copyright © 2017 Capgemini and Sogeti. All rights reserved. 4 Digital Commerce Evolves, Fraud Tools Need to Adapt Organizations need to retool to fight fraud and keep the customer experience frictionless in the new economy. Increasing organization among fraud rings, Europe heavily targeted due to batch authorization processes Fraud driven by sophisticated rings, fueled by skimming and data breaches Combination of low-tech rings and opportunistic fraudsters Static, inflexible rules- based systems Dawn of neural network models Emergence of big-data- driven analytics 1990s1980s 2012 to present Age of attainable AI International organized cybercrime rings rapidly evolve tactics – FIs and merchants hard-pressed to keep up Late 2000s Source: Aite Group
5.
Putting AI to
Work for Fraud Management Copyright © 2017 Capgemini and Sogeti. All rights reserved. 5 Data is Accessed from Across the Customer Lifecycle ACCOUNT OPENING ACTIVATION ACCOUNT MONITORING PAYMENTS NEW DECISION CAPABILITIES NO LONGER CONSTRAINED BY DATA SILOS REAL-TIMING HYPER-GRANULAR PROFILING KYC / OFAC AMLBEHAVIOR ANALYTICS FRAUD SCREENING KYC REFRESH LOGIN SCREENING/ ACTIVITY MONITORING TRANSACTION SCREENING IP/EMAIL/DEVICE VALIDATION AML MONITORING CLICKSTREAM ANALYISLINK ANALYSIS IDENTITY VALIDATION
6.
Putting AI to
Work for Fraud Management Copyright © 2017 Capgemini and Sogeti. All rights reserved. 6 TRANSPARENT RESULTS Feedzai’s Whitebox machine learning algorithms provide full transparency into factors driving risk scores. OMNICHANNEL OMNIDATA Works on any channel, any device, through a multitude of internal and external data sources. RECOGNIZES CUSTOMERS NOT SEGMENTS Feedzai’s Segment of One approach drives superior accuracy by continuously profiling for every single customer or merchant. WORKS AT BIG DATA SCALE Processes millions of transactions/day within milliseconds without compromising accuracy for performance Machine Learning Beyond Real Time Feedzai’s proprietary improvements to Spark, Hadoop and Cassandra mean that 100% of your transactions are scored, all in the sub-20 ms range. Our models are constantly learning (and learning faster) to give you the most accurate, up-to-date protection. K E Y F E AT U R E S & B E N E F I T S STATE-OF-THE-ART PERFORMANCE Artificially intelligent algorithms that automatically adapt to your business patterns and gets progressively smarter DEPLOYS IN RECORD TIME Single environment for data modelling and runtime enables production deployment in 10-12 weeks vs. 6 to 12 months with legacy systems Machine Learning Beyond Real Time Multi-tenancy architecture
7.
Putting AI to
Work for Fraud Management Copyright © 2017 Capgemini and Sogeti. All rights reserved. 7 Payments Safe and at Scale ISSUING / PROCESSING BUYER SIDE NETWORK ACQUIRING / PROCESSING PSP / PLATFORM MERCHANT SELLER SIDE ACCOUNT OPENING Enrollment for new checking, credit, loan applications. PAYMENT FRAUD Transaction risk scores for merchants and banks. NETWORK RISK SCORE Transaction risk scores in real-time sent to issuers. MERCHANT ONBOARDING Manage portfolio of merchants including high-risk categories. CHECKOUT FRAUD MGT. Prevent payment chargeback reversals, penalty fees, merchandise loss. PROMO ABUSE Scoring for internal and external promotions and loyalty abuse. RESHIPPER FRAUD Transaction scoring for fraud related to shipment abuse. Connecting Buyer and Seller Intelligence Every day, across these different use cases $ 3 b i l l i o n w o r t h o f t r a n s a c t i o n s f l o w t h r o u g h F e e d z a i ’ s t e c h n o l o g y.
8.
Putting AI to
Work for Fraud Management Copyright © 2017 Capgemini and Sogeti. All rights reserved. 8 L I F E O F A T R A N S A C T I O N I N 3 - M S E C In less than 3 milliseconds, Feedzai can evaluate thousands of decisions to score a transaction in real time. https://feedzai.wistia.com/medias/i0h1ne8xdl Life of a Transaction 3 milliseconds
9.
Putting AI to
Work for Fraud Management Copyright © 2017 Capgemini and Sogeti. All rights reserved. 9 Phong.q.rock@feedzai.com Phong Rock SVP, Corporate Strategy Business Development @feedzai Speaker 2 Photo Phone: +1.650.814.8081 Dion.lisle@capgemini.com Dion Lisle Vice President Head of Fintech @dionlisle Thank You!
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