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Unleashing
Digital in HR

Using Digital Tools to
Unlock HR’s True Potential

Talent Has Gone Digital, But Not HR
Job seekers are rapidly moving
to digital channels to find jobs

Employees are using social platforms to
express opinions on workplace issues

34%

52%

For e.g. Glassdoor

> 3 million

38%

pieces of content
by employees
across 190
countries, covers

> 200,000

Mobile Devices account for

companies

> a Billion job searches
per month

But HR is still lagging in use of digital

75%

still rely on

traditional

recruitment and branding
techniques

80%

500

Only 26 of Fortune
companies offer a
mobile optimized job
application process

still use one-way

communication

tools for Learning and
Development

Digital Offers Innovative Ways to Attract,
Retain and Engage Talent
Gamification Boosts
Employee Learning
and Development

Digital Helps Organizations
Close the Talent Gap Faster
UPS increased total hires
through digital platforms from

19 to 15,000 in 3 years
Employer Branding
Receives a Shot in the
Arm with Social Media

Crowdsourcing Enhances
the Accuracy of Performance
Assessments

78%

of HR professionals
feel crowdsourced recognition
data is important for
performance reviews

NTT Data saw a

50%

increase in employees taking
up leadership roles through
usage of gamification

Applications for Novo Nordisk’s
‘Graduate Program’ rose by
through a social media based
employer branding strategy

3x

What is Holding Back Digital in HR?
Current HR IT Systems
Do Not Support the Latest
Digital Technologies

70%

of organizations
face integration issues with
their existing HR IT systems

Senior Management
Perceptions Curtail
Digitization Efforts

23%

Only
of organizations in
North America consider

HR as a profit driver

Lack of Data-Driven
Insights Impede HR’s
Ability to Take
Informed Decisions

>56%

of companies lack any
measure of talent
investment returns

The Path Ahead
Build Top-Management Consensus
to Drive Digitization across HR Processes
Upgrade to a Flexible,
Interoperable IT Architecture
Deliver a Seamless
Multichannel Experience
Use Data to Drive
Decision Making

Sources
1. Jobvite, “2012 Social Job Seeker Survey”, September 2012
2. Talent HQ, “20 Mobile Recruiting Insights #mrec13”, September 2013
3. TechCrunch, “With 40% Of Traffic From Outside The U.S., Glassdoor Raises $20M Series D To Expand Internationally”, October 2012
4. Slideshare, “UPS Jobs Mobile Case Study at MREC 2013”, September 2013
5.Talent HQ, “20 Mobile Recruiting Insights #mrec13”, September 2013
6. Globoforce, “2012 SHRM/Globoforce Employee Recognition Report”, 2012
7. Mind Jumpers, “How to use Social Media for Employer Branding and Recruitment”, July 2012
8. Forbes, “Gamification In Leadership Development: How Companies Use Gaming To Build Their Leader Pipeline”, September 2013
9. Oxford Economics, “The Digital Transformation of People Management”, March 2012
10. Recruiter.com, “Survey: Most Employers Lack RTI Figures on Talent”, March 2013

Reach out: Interested in reading the full report?
Head to http://www.capgemini-consulting.com/using-digital-tools-to-unlock-hrs-true-potential
Follow us on Twitter @capgeminiconsul or email dtri.in@capgemini.com

#digitaltransformation

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Unleashing Digital in HR

  • 1. Unleashing Digital in HR Using Digital Tools to Unlock HR’s True Potential Talent Has Gone Digital, But Not HR Job seekers are rapidly moving to digital channels to find jobs Employees are using social platforms to express opinions on workplace issues 34% 52% For e.g. Glassdoor > 3 million 38% pieces of content by employees across 190 countries, covers > 200,000 Mobile Devices account for companies > a Billion job searches per month But HR is still lagging in use of digital 75% still rely on traditional recruitment and branding techniques 80% 500 Only 26 of Fortune companies offer a mobile optimized job application process still use one-way communication tools for Learning and Development Digital Offers Innovative Ways to Attract, Retain and Engage Talent Gamification Boosts Employee Learning and Development Digital Helps Organizations Close the Talent Gap Faster UPS increased total hires through digital platforms from 19 to 15,000 in 3 years Employer Branding Receives a Shot in the Arm with Social Media Crowdsourcing Enhances the Accuracy of Performance Assessments 78% of HR professionals feel crowdsourced recognition data is important for performance reviews NTT Data saw a 50% increase in employees taking up leadership roles through usage of gamification Applications for Novo Nordisk’s ‘Graduate Program’ rose by through a social media based employer branding strategy 3x What is Holding Back Digital in HR? Current HR IT Systems Do Not Support the Latest Digital Technologies 70% of organizations face integration issues with their existing HR IT systems Senior Management Perceptions Curtail Digitization Efforts 23% Only of organizations in North America consider HR as a profit driver Lack of Data-Driven Insights Impede HR’s Ability to Take Informed Decisions >56% of companies lack any measure of talent investment returns The Path Ahead Build Top-Management Consensus to Drive Digitization across HR Processes Upgrade to a Flexible, Interoperable IT Architecture Deliver a Seamless Multichannel Experience Use Data to Drive Decision Making Sources 1. Jobvite, “2012 Social Job Seeker Survey”, September 2012 2. Talent HQ, “20 Mobile Recruiting Insights #mrec13”, September 2013 3. TechCrunch, “With 40% Of Traffic From Outside The U.S., Glassdoor Raises $20M Series D To Expand Internationally”, October 2012 4. Slideshare, “UPS Jobs Mobile Case Study at MREC 2013”, September 2013 5.Talent HQ, “20 Mobile Recruiting Insights #mrec13”, September 2013 6. Globoforce, “2012 SHRM/Globoforce Employee Recognition Report”, 2012 7. Mind Jumpers, “How to use Social Media for Employer Branding and Recruitment”, July 2012 8. Forbes, “Gamification In Leadership Development: How Companies Use Gaming To Build Their Leader Pipeline”, September 2013 9. Oxford Economics, “The Digital Transformation of People Management”, March 2012 10. Recruiter.com, “Survey: Most Employers Lack RTI Figures on Talent”, March 2013 Reach out: Interested in reading the full report? Head to http://www.capgemini-consulting.com/using-digital-tools-to-unlock-hrs-true-potential Follow us on Twitter @capgeminiconsul or email dtri.in@capgemini.com #digitaltransformation