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Dreamforce Debrief - Social Design

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We are not in Wonderland anymore Little surprises around every corner, but nothing dangerous September 2011 – Rick Mans – Social Media Lead
Consumers ahead of business
We’re not in Wonderland anymore, Alice
Cost savings
Increase Margins
Increase revenues
Impacting business goals
It is not another silo
Design principles
Candy is Magical
Change the default
Building a different experience
Sharing
Scale through Participation
Asynchronous
Transformation
Productivity killers: meetings and emails
Your most loyal promotor
Enable your customers
Analytics
Your contact: Rick Mans Phone: +31 6 51 21 01 44 E-Mail: rick.mans@capgemini.com Twitter: http://twitter.com/rickmans LinkedIn: http://nl.linkedin.com/in/rickmans
If you liked this presentation, you might like this content as well Rick Mans & Joël van Gogh - Social Business Transformation How customers change your enterprise DNA http://www.nl.capgemini.com/expertise/publicaties/social-business-transformation/

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