A genuine Augmented Reality solution to provide support for a variety of remote tasks such as: • Connect onsite technicians in real-time with experts/assessors for remote assistance (includes sound, video, graphics 3D data, hardware components, etc.) • Improve video streaming to observe what the technician is seeing, make suggestions, share technical documents and annotate the information in real-time • Visualize georeferenced virtual screen with 3D drawings that could be incorporated in the video stream using Augmented Reality features for enhanced understanding

1. Enhance the efficiency of your
field operations with Augmented
Reality and Remote Assistance
ALEXANDRE EMBRY
TOULOUSE, September 28th
#CWIN17

2. CWIN Toulouse | 2017-09-28
Copyright © 2017 Capgemini and Sogeti. All rights reserved. 2
Our vision of Augmented Reality & Virtual Reality in Industry
The Augmented Operator
“Our Digital Operator offer aims to ease, secure, accelerate and enhance the efficiency of
field operations for the various stages of production, maintenance and training operations”
Lead-Time: Up to 35% reduction
Driver: no waste of time to
retrieve information
• Error rate: Up to 90%
reduction
Driver: avoidance of
misunderstood and missed
operations
Activity Clients
Benefits /
Cost Saving
Cost AvoidanceScope
Virtualization of the operational instructions
sheets, by relying on mobile and hands-free
AR solutions (Projection system, Tablet,
Wand, AR glasses)
Lead-Time: Up to 85% reduction
Driver: guidance & localization,
quick comparison with expected
result
• Missed checks: Up to 60%
reduction
• Enhanced traceability
Unitary or global quality inspection of
built/assembled parts supported with mobile
tools giving capabilities to the field inspectors
thanks to AR 3D model tracking technology.
Lead-time: Up to 80% reduction
Driver: localization of elements
• Error rate: Up to 90%
reduction
• Enhanced traceability
Guidance of the operator through digital
instructions supported by asset localization,
identification and contextual information.
Remote expert support with AR and
interactive streaming tools.
Training time reduced
Less physical asset
mobilization
Improvement of the preparation
for unsafe or critical operations
• Error rate and risks
reduction link to higher
accuracy of operations
Preparation of complexes tasks to achieve in
a 3D virtual or real environment helped by VR
or AR features, involving vision, touch and
hearing. Simulation of unexpected issues. Co-
working, remote training.
Assembly
Operations
Quality
Inspection
‘As-built’ vs
‘As-designed’
MRO &
Remote
Expertise
Training,
Prototyping
& Work
Preparation

3. CWIN Toulouse | 2017-09-28
Copyright © 2017 Capgemini and Sogeti. All rights reserved. 3
Focus on some of our exclusive assets, IP and partnerships
Through its partnership with DIOTA, the most
powerful state-of-the-art Augmented Reality
“Markerless” technology for Industry, Capgemini is
the preferred integrator of DIOTA solutions
https://www.fr.capgemini.com/news/capgemini-sassocie-a-diota-pour-proposer-
des-services-de-realite-augmentee-dans-le-cadre-de-son
AR Remote Assistance
(Capgemini IP)
Capgemini has developed its own solution of
Remote Assistance with AR features.
A remote expert will assist a local operator who
becomes “the eyes and hands” of the expert
supported by Augmented Reality. The solution is
based on the sharing of video and audio streams of
the scene, supplemented with many features that
enables the integration of virtual elements into the
filmed scene

4. CWIN Toulouse | 2017-09-28
Copyright © 2017 Capgemini and Sogeti. All rights reserved. 4
Our REX on major projects in the industry
Delivered value to our clients based on our experiences
Process time reduction
 Reduce time to search and locate information
 Intermediate tasks deleted
 Reduced time for product development by virtual
prototypes
 Faster education and training process due to reduced
face-to-face time
 Reduced go to market time
Cost reduction
 Involvement of less experience staff linked to guidance
 Reduction of travel cost for training and service
 Cost reduction for product development process
 Cost reduction for product presentation
Quality optimization
 Reduced error rates in production and MRO activities
 Therefore reduction of scrap rate in production
 Increased accuracy and traceability of operations
 Harmonized practices
Emotionalization of the product
 „Live“ demonstration of the product to the customer
 Customizations can be shown directly on the product
 Emotional integration of the customer during the
purchasing process

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Capgemini & Sogeti: a global End-to-End coverage for AR/VR projects
We intend to become the global leader and facilitator of all the following stages:
Assessment and
feasibility
Definition of
the
requirements
Business case
initialization
Pilot / MVP
factory
Business case
evaluation
Industrialization
Gate 0 Gate 1 Gate 2
Deployment
and
exploitation
Phase 0 Phase 1 Phase 2 Phase 3
Conditions
study
Digital
Infrastructure
Definition and
scope
Minimum
Viable
Product
Benefits Tracking
&
Industrialization
study
Up-Scaling and
Industrial use
Operational
Usage

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Copyright © 2017 Capgemini and Sogeti. All rights reserved. 6
Videos & Demonstrations

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Thank You!
Phone: +33 (0) 7 86 42 40 45
alexandre.embry@sogeti.com
Alexandre EMBRY
Digital Worker Offering Manager
Speaker 2
Photo

8. www.capgemini.com
The information contained in this presentation is proprietary.
Copyright © 2017 Capgemini and Sogeti. All rights reserved.
Rightshore® is a trademark belonging to Capgemini.
www.sogeti.com
About Capgemini and Sogeti
With more than 180,000 people in over 40 countries, Capgemini is one of With more
than 190,000 people in over 40 countries, Capgemini is one of the world's foremost
providers of consulting, technology and outsourcing services. The Group reported
2016 global revenues of EUR 12.5 billion. Together with its clients, Capgemini
creates and delivers business, technology and digital solutions that fit their needs,
enabling them to achieve innovation and competitiveness. A deeply multicultural
organization, Capgemini has developed its own way of working, the Collaborative
Business Experience™, and draws on Rightshore®, its worldwide delivery model.
Sogeti is a leading provider of technology and software testing, specializing in
Application, Infrastructure and Engineering Services. Sogeti offers cutting-edge
solutions around Testing, Business Intelligence & Analytics, Mobile, Cloud and
Cyber Security. Sogeti brings together more than 23,000 professionals in 15
countries and has a strong local presence in over 100 locations in Europe, USA
and India. Sogeti is a wholly-owned subsidiary of Cap Gemini S.A., listed on the
Paris Stock Exchange.