Capgemini's European Energy Markets Observatory is an annual report that was initiated in 2002. It tracks the progress of two subjects: the establishment of an open and competitive electricity and gas market in EU-27 (plus Norway and Switzerland) and the reaching of the EU's 3x20 climate change objectives. The report looks at all segments of the value chain and analyzes leading-edge energy themes — digital revolution, customer experience, smart grids and demand response management — to identify key trends in the electricity and gas industries.
The 15th edition of the report covers the whole year 2012 and winter 2012/13 on the following areas: Energy Regulation, Electricity Markets, Gas Markets, Customer Transformation, Renewable Energy Sources & Local Energy Transitions and Companies’ Overview.