IoT Solution, Cloud first, references, insight, knowledge

1. FROM SENSOR DATA
PROCESSING TO PROACTIVE
ALERTING AND AI
Misja Heuveling
Principal Digital Architect
25 September 2018
© 2018 Software AG. All rights reserved.

2. 2 | © 2018 Software AG. All rights reserved.
Wisdom
Knowledge
Insight
Data

3. 2 | © 2018 Software AG. All rights reserved.
Wisdom
Knowledge
Insight
Data

4. 4 |
Device ManagementFlexible Deployment
Private data centerPublic CloudAutomated deployment in public cloud
Migrate between public and private cloud
No lock-in to IaaS layer
Device ManagementEnd-to-end Security
Strong encryption (TLS A+ grade)
Enforce password policies
Two-factor authentication
Global role & permission management
Restrict access to inventory and operations
Hierarchical user management, delegates
Device ManagementScalability & High Availability
Tested with 8+ million devices
Increase capacity by adding servers
No outage if database/core server fails
Disaster recovery options
Active / Passive => RPO < 1 min
Active / Active => RPO & RTO < 1 min.
CLOUD-FIRST, CARRIER-GRADE IOT PLATFORM
© 2018 Software AG. All rights reserved.
Device ManagementTrue Multi-Tenancy
…
On-board new customer by single API call
100% data isolation
~ 0€ production costs for trial customers
Sub tenant management
Tenant statistics
Application subscription management

5. 5 |
DATA
SENSOR DATA PROCESSING
© 2018 Software AG. All rights reserved.

6. 6 |
IOT | REFERENCE ARCHITECTURE
© 2018 Software AG. All rights reserved.
Device management
Connectivity
Gateway
Connected Devices
Device
Connectivity

7. 7 |
all devices, all networks, all verticals, all use cases
…
CUMULOCITY IOT
© 2018 Software AG. All rights reserved.
DEVICE CONNECTIVITY
Plug & Play with existing integrations
100+ devices and gateways
300+ protocols (BACnet, KNX, Siemens..)
Connect over any IP network without VPN
Cloud Fieldbus
Central, web based end-to-end integration
LPWAN Agents
NB-IoT
Model-less integration
Use 1000’s of device types/versions
Device originated data model extension
Protocols supported:
MQTT, REST, LWM2M, Tracker, SNMP
SmartREST payload compression
Device SDK’s for:
Use any environment with:
SE & ME
Integrate new device types
DEVICES

8. 8 |
all devices – all use cases – all networks
…
CUMULOCITY IOT
© 2018 Software AG. All rights reserved.
DEVICE MANAGEMENT & DEVICE TWIN
DEVICES
Connection Management
▪ Device Inventory & Runtime Statistics
▪ Device Identity Management
▪ Credentials per individual device
▪ Provisioning for small & large deployment
▪ Auto-registration
▪ Asset management (network, location, …)
▪ Gateway hierarchy and command routing
▪ Device Twin
▪ Connection availability monitoring
▪ Connection metrics (RSSI, Signal strength)
▪ Switching between IP and SMS
Device Lifecycle Device Operations
▪ Access screen of remote machine / HMI
▪ Single sign login, per user access rights
▪ No shared password, no VPN,
no client SW
▪ Firmware & software management
▪ Fault & alarm management
▪ Configuration management
▪ Remote command execution
▪ Bulk operations with scheduling
▪ Troubleshooting: Remote shell, logs, ….
▪ Real-time alarms with integrated workflow
Remote Access

9. 9 |
IIOT PATTERN – EXAMPLE CONDITION MONITORING
REMOTE MONITORING, SCADA CONTROL & PREDICTIVE MAINTENANCE
SCADA control
5.000 params

10. 10 |
COMPONENTS OF AN END-TO-END IOT SOLUTION
2017 8 Software AG. All rights reserved.
IoT Endpoints
ERP
CRM
SaaS
IoT Cloud Platform Enterprise Applications
Long-range
Communication
Integration
(e.g. REST)
SouthBoundAPIs
NorthBoundAPIs
IoT Edge
Thin | Thick
Gateway |
Agent
Local
Communication
Edge
Server
An IoT cloud hub is not always sufficient…

11. 11 |
Data processing and analytics
INSIGHT
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12. 12 |
IOT | LAMBDA ARCHITECTURE
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handling data in motion & data at rest
S p e e d L a y e r
B a t c h L a y e r
Connectivity Data & Analytics
Streaming
Analytics
Predictive Model
Execution
Gateway
Business
Intelligence
Time Series
Analytics
Predictive Model
Creation
Connected Devices
Device
Connectivity
Storage
In-Memory Dashboards

13. 13 |
all devices – all use cases – all networks
…
CUMULOCITY IOT
© 2018 Software AG. All rights reserved.
ANALYTICS & DATA
DEVICES
ANALYTICS & DECISIONS
Visualization & Data ExplorationStreaming & Predictive Analytics
Apama’s patented, in-memory streaming
analytics enables:
▪ Filtering, correlation, aggregation and
pattern detection with time and location
constraints
▪ Enrichment of streaming data with
context data for deeper, richer analytics
▪ Performs analytics on both discrete
events and event streams
▪ Designed for high throughput & low
latency, with small HW footprint
▪ Predictive analytics with R and Python
▪ Operationalization of predictive models
▪ Elastically scalable data store (MongoDB)
▪ Complemented by Terracotta DB as
in-memory data platform
▪ Pre-built integration with data lakes
▪ Built-in IoT/IIoT domain data models
Data Management
▪ Interactive business-focused mashup
dashboards with responsive design
▪ Real-time with historic data blending
▪ Exploratory ad-hoc & time series analysis
▪ Supports rich set of data sources
▪ SCADA visualization
▪ IIoT Cockpit & Digital Twins

14. 3 |
VISION - IOT SOLUTION BUILDING SHOULD BE THAT SIMPLE
© 2018 Software AG. All rights reserved.
BUILD
APPLICATIONS
Build & deploy data-driven
applications easily to drive
business value
< 30 minutes
INTEGRATE
APPLICATIONS
Integrate with existing
enterprise applications and
cloud services
< 10 minutes
ANALYTICS &
DASHBOARDS
Build and run analytics and
create real-time interactive
dashboards
< 10 minutes
CONNECT
DEVICES
Connect a new device,
consume live data and be
able to trigger operations
< 5 minutes

15. 15 |

16. 16 |
CRITICAL GENERATORS
DIGITAL TWIN & SMART RULES
CLASSIC AUTOMATION TECHNOLOGY (AT) INTERNET OF THINGS (IOT)
Condition Monitoring
60 parameters
real-time
approx. different
100 models
Device Connectivity
Device Management
Predictive Maintenance
Touch Control /
Human Machine Interface (HMI)
Link to Business Systems
(ERP, CRM,…)
Alerting
“Smart Rules”
Workforce Management
Link to Process Automation
16

17. 17 |
Adding the business context
KNOWLEDGE
© 2018 Software AG. All rights reserved.

18. 18 |
IOT | REFERENCE ARCHITECTURE
© 2018 Software AG. All rights reserved.
(Hybrid-) Integration between IT and OT
S p e e d L a y e r
B a t c h L a y e r
Connectivity OT / IT IntegrationData & Analytics
Streaming
Analytics
Predictive Model
Execution
Gateway
Business
Intelligence
Time Series
Analytics
Predictive Model
Creation
Connected Devices
Enterprise Applications (IT)
& Production Data (OT)
MES
ERP
CRM
SaaS DB
Device
Connectivity
API Management &
Hybrid Integration
Storage
In-Memory Dashboards

19. 19 |
ISA-95 DOMAINS
Bridging OT / IT domains is not trivial
© 2018 Software AG. All rights reserved. For internal use only
OT /
Automation
IT
SCADA
DCS
PLC
MES
Historian
ERP, WMS,
eBusinees, SCM,
CRM, PLM
Software AG
solutions securely
bridge these areas
HMI
LIMS, PLM

20. 20 |
all devices – all use cases – all networks
…
CUMULOCITY IOT
© 2018 Software AG. All rights reserved.
INTEGRATION & API
DEVICES
ANALYTICS & DECISIONS
INTEGRATION & API
Hybrid Integration
▪ Easily integrate device data with
Enterprise Apps, Cloud Apps, Big Data
Apps and 3rd Party Ecosystems
▪ 150+ adapters: SAP, Ora, ServiceNow,
Salesforce, MS Dynamics, AWS S3, …
▪ Manipulate data with graphical mapping
& convert it into other formats
▪ Provide support for relevant protocol and
interfaces in addition to IoT protocols
▪ End-to-end security support; supporting
all relevant security standards like OAuth,
SAML, Kerberos plus custom APIs
▪ Start automated actions based on IoT
events (e.g. remedy actions, kick off
smart contracts, send technician out)
API Management
▪ Full lifecycle API Management for
delivering higher-value data via REST,
SOAP, etc.
▪ API Portal for API design, development,
promotion and 3rd party access
▪ API Gateway for security, authorization,
monitoring, governance & monetization

21. 21 |
Scope of work:
Detection of painting flaws in
real time
Technical solution:
Edge Analytics, Machine
Learning (ML), IoT Platform
Benefits:
Less production waste,
condition monitoring
END-TO-END IOT PLATFORM
PREDICTIVE ANALYTICS USING IOT, ANALYTICS AND ML CAPABILITIES
© 2018 Software AG. All rights reserved.

22. 22 |
WISDOM
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23. 23 |
IOT | HIGH-LEVEL OT/ IT ARCHITECTURE
© 2018 Software AG. All rights reserved.
Actions based on augmented intelligence
S p e e d L a y e r
B a t c h L a y e r
Connectivity OT / IT IntegrationData & Analytics Actions
Streaming
Analytics
Predictive Model
Execution
Gateway
Business
Intelligence
Time Series
Analytics
Predictive Model
Creation
Connected Devices
Enterprise Applications (IT)
& Production Data (OT)
MES
ERP
CRM
SaaS DB
Device
Connectivity
API Management &
Hybrid Integration
APIs
Processes
Human
Alerts
Storage
In-Memory Dashboards

24. 24 |
all devices – all use cases – all networks
…
CUMULOCITY IOT
© 2018 Software AG. All rights reserved.
PROCESS AUTOMATION & APPLICATION DEVELOPMENT
DEVICES
ANALYTICS & DECISIONS
INTEGRATION & API
Process & Applications
▪ Low Code Apps: Visually configure
forms-based applications with business
rules, processes, cases, SLAs,
dashboards, and reporting.
High-Productivity App Development
▪ Dynamic Processes: Insert & change
processes “on the fly” including in-flight
tasks, steps and sub-processes.
▪ Microservice SDK & Hosting: Add and
run self-developed functionality easily
High-Control App Development

25. 25 |
> 2000*
Data parameter
combinations
~ 400k
Crashes
analyzed
> 5 mio.
customers
worldwide
Miles of
driving data
END-TO-END CAR DATA PLATFORM
© 2017 Software AG. All rights reserved. Confidential
380 bn.
World’s leading insurance
telematics provider (today: 40% market share)
Global car insurance market outlook
1bn+ cars worldwide on the road
TAM: ~ $650bn insurance contract volume
(market share today: ~ $35bn)
Risk analytics
Other services
Crash & claims
*vehicle, weather, traffic, socio-demographics …
Picture source: Las Vegas weekly
Current statistics / figures

26. 26 |
FROM DATA TO BUSINESS OUTCOMES
© 2017 Software AG. All rights reserved. Confidential

27. 27 |
INTEGRATED ARCHITECTURE
© 2017 Software AG. All rights reserved. Confidential

28. 28 |
…
CUMULOCITY IOT
© 2018 Software AG. All rights reserved.
SOLUTION ACCELERATORS
all devices, all networks, all verticals, all use cases
INTEGRATION & API
DATA & ANALYTICS
DEVICES
PROCESS & APPLICATIONS
SOLUTION ACCELERATORS
Pre-packed Features, Plugins and
Configurations
Simplifies, speeds & secures time to value:
Industrial IoT Accelerator:
Cloud Fieldbus secure connection
Support for over 300 protocols
Full featured SCADA-like visualizations
Telematics Accelerator:
Connect industrial vehicles
Optimize vehicle operations
Analyze environmental conditions
Tracking Accelerator:
Connection to locator devices
Geofencing and localization techniques
Condition monitoring
Starter Kit for various
Use Cases & Industries

29. 29 |
SOME OF OUR EXAMPLE IOT USE CASES
Smart, connected products Industrial IoT
Patient monitoring
Traffic monitoring / Safety Smart City
Grid element monitoring Utility metering
Logistics & Asset tracking Surveillance & Security
Retail / Vending telemetry Intelligent building
Sensing & Observations
Medical equipment
What’s your
business?
Metadata collection for people and
vehicle counting & events
Conveyor in auto manufacturing

30. 30 | © 2018 Software AG. All rights reserved.