The document discusses an integration cockpit solution that provides pre-configured integration between Salesforce and SAP S/4HANA using SAP Cloud Platform Integration. It presents the high-level solution architecture, use cases for integrating objects like accounts, contracts and orders between the two systems, and flow diagrams demonstrating how data is exchanged for different interfaces. The solution aims to reduce implementation time and costs through accelerators and reusable assets.

1. Integration Cockpit
Soumya Bhattacharya
Anand Jha

2. 2© Capgemini 2018. All rights reserved |SAP Innovation
Integration Cockpit
Overview
Solution Architecture
Use case
01
02
03
Demo04

3. 3© Capgemini 2018. All rights reserved |SAP Innovation
Integration cock-pit: S/4 Integration with Cloud
Pre-configured solution
Accelerators
Reduced time to market1
Cost Savings2
Higher Productivity3

4. 4© Capgemini 2018. All rights reserved |SAP Innovation
Integration Cockpit
Overview
Solution Architecture
Use case
01
02
03
Demo04

5. 5© Capgemini 2018. All rights reserved |SAP Innovation
High Level Solution Architecture
5
✓ Salesforce is #1 CRM system in the world
✓ All Salesforce products (Sales Cloud, Service Cloud, Marketing
Cloud, Community Cloud, Wave Analytics, App Cloud and IoT
Cloud) are based on Cloud
✓ S/4HANA is the next generation ERP business suite from SAP
✓ It is built on advanced in-memory platform, SAP HANA and offers
a personalized, consumer-grade user experience with SAP Fiori.
Deployed in the Cloud or On-Premise
TransactionHistory
Account
Product
Sales Order
Invoice
Contract
Customer
Material
Sales Order
Invoice
Contract
Middleware/Connectivity Options
SAP PI/PO
SAP CPI (SCP-IS)
IBM WebSphere/Cast Iron
Dell Boomi
TIBCO
BizTalk Server
Informatica
Websphere MQ
Pega
SKYVVA
SnapLogic
Jitterbit
Oracle Fushion
Magic Software
Mule ESB
Force.com Connect for SAP
Etc.
Around 20+ middleware available
Reasons for SFDC and S/4 Integration : (1) Nexus of forces impacting the enterprise application landscape (2) Business Needs e.g.
managing large customer data sources, Front office Back office segregation (3) Salesforce Market Positioning
Advantco
call /
SOAP
API call /
REST
API call
SAP
APIs
(RFC,
BAPI &
WS)
IDOC
Proxy
ES

6. 6© Capgemini 2018. All rights reserved |SAP Innovation
SAP PI/PO vs. CPI for SFDC
SAP PI/PO for SFDC SAP CPI for SFDC
Deployment Customer Landscape Cloud-based Service
Preferred Use Cases On-Premise to On-Premise
On-Premise to Cloud
Cloud to Cloud
On-Premise to Cloud
Adapter SOAP,REST,ADVANTCO
SFDC Adapter, Itelligence
SFDC Adapter, SKYVA
SFDC solution etc.
SOAP,REST, ADVANTCO
SFDC Adapter for CPI etc.
Pre-Packaged Content N/A N/A
CPI content can be
moved to PO 7.5
Market Trend If customer wanted to
leverage existing
investment
If customer wanted to
have a Cloud first
approach
Cloud Applications
SAP CPI
On-Premise Application
SAP PO
✓ SAP CPI as the middleware for Cloud
oriented integration
✓ Leverage SCP capability to enhance
CPI interface to bring more digital
capabilities
✓ S/4HANA wrapper RFC/Web
Services,SFDC component, CPI content
etc. can be reused
✓ The Technical Specification and other
artifacts can reused in future projects
✓ Capability Showcase
✓ Technical Know-how
✓ Point-of-View based on
comparative analysis
✓ Reusable Assets
Solution Approach Reusability Benefit

7. 7© Capgemini 2018. All rights reserved |SAP Innovation
SFDC and S/4HANA Integration via CPI -
Architecture
Sales Cloud
SAP CPI
Advantco call
CloudConnector
IDOC/WS
Firewall
SFDC
(1) Action on Object (Account/Product
etc.)
(1) Trigger / Call-Out / WS Call
(2) Apex Class
CPI
(1) Login to SFDC
(2) Get token
(3) Push/Receive Info from/to SFDC
(4) Push/Receive IDOC/WS from/to S/4
via SCC
S/4HANA
(1) Action on Object(Material/SO etc.)
(2) Create IDOC/Receive WS call
(3) Update/Send data from/to CPI
via SCC
1511

8. 8© Capgemini 2018. All rights reserved |SAP Innovation
Integration Cockpit
Overview
Solution Architecture
Use case
01
02
03
Demo04

9. 9© Capgemini 2018. All rights reserved |SAP Innovation
Use Cases
Scenario Sender Receive
r
SFDC
Artifact
CPI
Artifact
S/4HANA
Artifact
Status Remark
Material /
Product
S/4HA
NA
SFDC Advantco /
SOAP API
call
CPI
Mapping
Configurati
on Info
Done
Account /
Customer
/
Business
Partner
SFDC S/4HA
NA
Advantco /
SOAP API
call
CPI
Mapping
Custom
RFC/WS
Done
Unit Price S/4HA
NA
SFDC Advantco /
SOAP API
call
CPI
Mapping
Configurati
on Info
Done
Sales
Order
SFDC S/4HAN
A
Advantco /
SOAP API call
CPI
Mapping
Custom
RFC/WS
Done Option-I
Sales
Order
S/4HAN
A
SFDC Advantco /
SOAP API call
CPI
Mapping
Configuration
Info
Done Option-II
Contract SFDC S/4HA
NA
Advantco /
SOAP API
call
CPI
Mapping
Custom
RFC/WS
Done
Invoice S/4HAN
A
SFDC Advantco /
SOAP API call
CPI
Mapping
Configuration
Info
Done

10. 10© Capgemini 2018. All rights reserved |SAP Innovation
Material Interface Flow
Sales Cloud
SAP CPI
CloudConnector
Advantco
Firewall
1511
SFDC
1. Receive Material message
from S/4HANA and create
corresponding Product in
SFDC
CPI
1. Receive Material message
from S/4HANA and send to
SFDC
S/4HANA
1. Create Material (by
copying existing Material)
2. Send the Material to SFDC
by distributing the master
data
IDOC

11. 11© Capgemini 2018. All rights reserved |SAP Innovation
Customer/ Account Interface Flow
SFDC
1. Account created as per the
required input data
2. Account data sent to S/4HANA
3. Update S/4HANA Customer
Number
CPI
1. Receive Customer message
from SFDC
2. Perform transformation step
3. Send transformed message
to S/4HANA through
Webservice
4. Receive new Customer
number from S/4HANA and
send back to SFDC as
response
S/4HANA
1. Receive Account message
through the Webservice
2. Create Customer in
S/4HANA for the respective
Account
3. Send back new Customer
number to SFDC
Sales Cloud
SAP CPI
Advantco call
CloudConnector
WS
Firewall
1511

12. 12© Capgemini 2018. All rights reserved |SAP Innovation
Unit Price Interface Flow
Sales Cloud
SAP CPI
CloudConnector
Advantco
Firewall
1511
SFDC
1. Receive Unit Price message
from S/4HANA and create
update in corresponding
Price Book in SFDC
CPI
1. Receive Unit Price message
from S/4HANA and send to
SFDC
S/4HANA
1. Maintain the Unit Price for
the Material in proper
Sales Area
2. Send the Unit Price to
SFDC by distributing the
master data
IDOC

13. 13© Capgemini 2018. All rights reserved |SAP Innovation
Contract Interface Flow
SFDC
1. Contract created for Account
2. Opportunity created
3. Quotation created for
Opportunity and assign
Quotation to Contract
4. Add line items to Quotation
5. Quotation approved
6. Contract sent to S/4HANA
7. Update S/4HANA Contract
number
CPI
1. Receive Contract message
from SFDC
2. Perform transformation step
3. Send transformed message
to S/4HANA through
Webservice
4. Receive new Contract
number from S/4HANA and
send back to SFDC as
response
S/4HANA
1. Receive Contract message
through the Webservice
2. Create Contract in S/4HANA
for the respective Customer
3. Send back new Contract
number to SFDC
Sales Cloud
SAP CPI
Advantco call
CloudConnector
WS
Firewall
1511

14. 14© Capgemini 2018. All rights reserved |SAP Innovation
Sales Order Interface Flow
SFDC
1. Create Sales Order with respect
to earlier Contract
2. Sales Order sent to S/4HANA
3. Update S/4HANA Sales Order
number
CPI
1. Receive Sales Order
message from SFDC
2. Perform transformation step
3. Send transformed message
to S/4HANA through
Webservice
4. Receive new Sales Order
number from S/4HANA and
send back to SFDC as
response
S/4HANA
1. Receive Sales Order
message through the
Webservice
2. Create Sales Order in
S/4HANA for the respective
Customer
3. Send back new Sales Order
number to SFDC
Sales Cloud
SAP CPI
Advantco call
CloudConnector
WS
Firewall
1511

15. 15© Capgemini 2018. All rights reserved |SAP Innovation
Invoice Interface Flow
Sales Cloud
SAP CPI
CloudConnector
Advantco
Firewall
1511
SFDC
(1) Receive Order message from
S/4HANA and create same order
in SFDC
(2) Receive Invoice message from
S/4HANA and create same Invoice
in SFDC
CPI
(1) Receive Order message from
S/4HANA and send to SFDC
(2) Receive Invoice message from
S/4HANA and send to SFDC
S/4HANA
(1) Create Sales Order
(2) Create Delivery and do PGI for
the Delivery
(1) Create Invoice for the Order
IDOC

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