NextGen Business Insights Service Centre

NextGen Business Insights Service Center
(BISC)
Becoming an insights-driven organization

2Copyright © Capgemini 2015. All Rights Reserved
NextGen BISC | Transforming our clients to be insights-driven enterprises
Overview
NextGen Business Insights Service
Center (BISC) from Capgemini
A next-generation framework for
moving beyond industrialization of BI
to insights-driven decision making
A scalable, high-performance,
flexible model to align business
and IT
Complete with methods,
processes, tools, accelerators
and enablers to get your
NextGen BISC up and running
fast
Early adopters are reporting big
benefits
Transforming organizations into
insights-driven enterprises of
tomorrow

Integration of new
data sources
Faster time to
insight – and
to market
Recommendations
as well as
information
Agile, customer-
activated delivery
Support for diverse
service requests
More accurate data
and insights
Organizations today have varied requirements for insights
CMO
Customer insight
Operational/supply chain data
Supply Chain
Director
COO
CDO
CIO
Big data
Insight from unstructured data
Asset optimization
Understanding how assets are performing and which need renewing,
predicting asset failure, and setting up maintenance.
Real-time movement data from RFID and
beacons. Analytics enables new levels of
optimization.
Extracting insight from the 80% of data that is
unstructured.
Understanding and segmenting
customers based on behavior.
Rapidly harnessing new data
sources to improve insight.

Demands on IT to move from a federated model to a flexible
insights-driven service model
Business insights as the primary driver for IT services
To-beTodayPreviously
Insights-driven
Report generation and delivery/standard
and ad-hoc report generation –
“What has happened?” scenarios
Analysis and interpretation
‒ “Why?” and “At what
cost/investment?” scenarios
Statistical
validation &
optimization
1
2
3
Click here to enlarge
IndustrializedFederated

Reliable, consistent and scalable service model to align IT/data landscape with business demand
A scalable, high-performance, flexible model is needed to align business
and IT
Business needs
 Faster time to market
 Access to timely, accurate insights
 New business models
 Profitable growth
IT Delivery
Effectiveness
Scalable,
managed
service
model
 Real-time information and
analytics
 Cost reduction
 Efficiency
 Quality
 Business satisfaction
IT focus
 Initiative alignment
 Service portfolio
 Business process solution
 Business/IT partnership
 Business innovation
 Design & architecture
 IT operations/infrastructure
 Technology innovations
and standards
 IT sourcing/partner management
 IT control/performance
management
Business
demand
Efficiency

Managing your data to value transformation
NextGen BISC aligns business and IT to create an insights-driven
service model
 Innovation in everything
 Managed factories, industrialized processes
 Platform enabled
NextGen BISC
 Next-generation framework to deliver insights

Platforms
Managed service
Insights
Transformation
 Aligning business and IT to deliver meaningful insights in the right
place at the right time
 Leveraging drivers for transformation, e.g. new technologies and
innovation
Transformation
 Low-cost, high-performance, industrialized BI development and
support with effective portfolio management
 Rightshore® – a scalable factory (off-, near- and onshore)
Managed service
 Relevant insights addressing business challenges and meeting
business needs
 Fast solution for expanding data, information and insight needs
Insights
 Insights-as-a-Service: business insights on demand
 IT investment costs and lead times reduced by platforms such as
Sandbox and Business Data Lake
Platforms
What is a NextGen BISC?
Engaging business
and client partners
Effective use of BI
to drive business
strategy
NextGen Business Insights Service Center
Leveraging drivers
for transformation
Industrialized
Rightshore® delivery
Innovation for
competitive advantage
Information
strategy
Pillars of an efficient, optimized NextGen BISC

Contact information
Venkat Iyer
Vice President / Insights & Data
venkatakrishnan.iyer@capgemini.com
Swaminathan Rajamani
Director / Insights & Data
swaminathan.rajamani@capgemini.com
Thomas Scholl
Director / Insights & Data
thomas.scholl@capgemini.com

The information contained in this presentation is proprietary.
Copyright © 2015 Capgemini. All rights reserved.
Rightshore® is a trademark belonging to Capgemini.
www.capgemini.com/insights-data
About Capgemini
Now with 180,000 people in over 40 countries, Capgemini is one of
the world's foremost providers of consulting, technology and
outsourcing services. The Group reported 2014 global revenues
of EUR 10.573 billion.
Together with its clients, Capgemini creates and delivers business,
technology and digital solutions that fit their needs, enabling them to
achieve innovation and competitiveness. A deeply multicultural
organization, Capgemini has developed its own way of working, the
Collaborative Business Experience™, and draws on Rightshore®,
its worldwide delivery model.
In a world of connected people and connected things, organizations
need a better view of what’s happening on the outside and a faster
view of what’s happening on the inside. Data must be the foundation
of every decision, but more data simply creates more questions. With
over 11,000 professionals across 40 countries, Capgemini’s Insights
& Data global practice can help you find the answers, by combining
technology excellence, data science and business expertise.
Together we leverage the new data landscape to create deep
insights where it matters most - at the point of action.

NextGen Business Insights Service Centre

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