What new business opportunities could IoT open up for us? How can we integrate IoT devices into our SAP-based back-office landscape? Inge explains why and how Farys has adopted a start-up approach to answer these questions and what they learned from this.

1. FARYS|TMVW
Starting up your IoT solution
Combine start-up thinking and long-term vision

2. Mission
&
Values
We focus on
customers
We invest
smartly
We get the
best
purchase
from the
market
We cut costs,
but do not
compromise
on quality
We undertake
socially
responsibility
FARYS’ mission statement
2
CUSTOMER FOCUS: Knowing what the
customer wants is a prerequisite to work
efficiently with high quality
COST CUTTING WITHOUT QUALITY
IMPACT: Scale and volume effects help to
control the raising costs
SMART INVEST: Invest in the infrastructure
so it is future proof. Put priorities so the
return on investment is assured. Maintain
efficiently to assure a long life cycle
PURCHASE AT BEST PRICE: Framework
orders with suppliers to guarantee the best
price/quality
DOING BUSINESS IN A SOCIAL WAY: But
not without checking the financial feasibility

3. We’re a multi-service company
Water
Supply
Domain
Services
Sports CREAT
AquaDomo
& RENI
• Production,
delivery
• Customer
service: metering
etc.
• Build & Maintain
Infrastructure for
water and sewage
• Management and
maintenance of
over 80
swimming pools
and sport
facilities
• Purchase center
for governmental
and non-profit
organizations
• Online catalogs &
procurement
• Water
management, re-
use, treatment,
rainwater, and
sanitation

4. ▪ New GL
▪ PPM
▪ BW/BO/BPC
▪ MRS
▪ Workmanager
Continuously transforming our business
empowered by a long term IT vision
SAP ERP
ISU
BW
▪ CRM for
Utilities
▪ BW/CRM/
Business
Suite on
HANA
Business and IT
complexity
2002-2009 2010-2012 2013-2014
Business expansion:
Legal, Financial & Stakeholder
Reporting
Enterprise portfolio management
Further business expansion
& customer engagement
2016
Expansion
drinking water &
sewage
Sports
Infrastructure
Services
Purchase & Service Center
▪ Fiori
▪ Mobile
apps (iOS)
▪ S/4 HANA
Finance
▪ Success
Factors
▪ Cloud 4
Customer
▪ SAP
Cloud
Platform
2017 2018
▪ CRM Service
Desk
▪ Orderplatform
▪ Workmanager
(iOS)
2015
Template Roll-Out water-link
▪ Leonardo
▪ GEF
▪ xECM
▪ SAP
Analytics
Cloud
Smart Grid/Smart Meters
Digital Transformation
Intelligent
Enterprise
▪ S/4HANA
Enterprise
▪ Cloud 4
Energy
2019 and beyond

5. Starting up our
IoT platform

6. Towards an Intelligent Enterprise
FARYS’ Strategy for Cloud
6
Based on standardized processes
Stable & on-premise core backbone
• Core components S/4Hana & BW/4Hana
Flexible and fast innovation through cloud
• Successfactors – Soft HR & Employee Central
• Hybris Cloud4Customer – B2B Account Management
• SAP Analytics Cloud – Cross-platform self-service analytics
• SAP Cloud4Energy – Smart metering
• SAP Leonardo – Custom applications, e.g. IoT integration
• …

7. Design a future-proof IoT architecture
Important decision & guidance principles
7
Align with the long-term business roadmap
Ensure ownership of data in the cloud, including
GDPR compliance
Integrate seamlessly with existing production
landscape & product suite
Enable collaboration and co-innovation
Support a broad range of standard protocols and
integration scenarios
Ensure independence of IoT hardware vendors &
communication providers

8. Think big, start small, co-innovate
Our IoT start-up approach
8
Think BIG: define the future architecture
Start small: learn & search for synergy
• Smart Meters vs Sensors, is there a difference?
• IoT specifics in (water) utilities: wide spread location, not
always accessible, costly sensors, battery life, …
• SCADA-systems already in place
Collaborate & co-innovate
• Circular Economy
• Tomorrowlab
• SAP Cloud4Energy

9. Purpose of pilots
Embracing a culture of innovation
9
Gathering knowledge
• to support business case development
• to understand and assess impact on business processes
• to identify, assess and mitigate technical risks
Creating insight in the IoT platform
• Stability/availability different communication networks
• Robustness/availability different kinds of sensors
• Provisioning/availability of data
• Interconnection/collaboration between different vendors &
technologies

10. Overview
of recent pilots

11. CustomerEngagement
Smart
Metering
& Smart
Grid Facilitymanagement
Environment
& Quality
Networkinfrastructure
Security &
Monitoring
Pilot domains
Embracing a culture of innovation

12. 12
■ Demo 1: Core functionalities of the SAP Leonardo for IoT
platform
■ Demo 2: SAP Analytics Cloud smart metering analysis
Smart metering
Demos available @Capgemini booth

13. CIRCULAR ECONOMY IN A
NEW URBAN DISTRICT IN
GHENT
ZAWENT– CONCEPT
CASE: De Nieuwe Dokken – Ghent (Belgium)

14. ➢ 400 housing units
➢ school/children day care/sports infrastructure

15. 15
INTERNAL
INPUT
VF (Vegetable- and fruits)
KITCHENWASTE
WATER
BLACK
WASTEWATER
GREY
WASTEWATER
ANAEROBIC DIGESTOR LOCAL
PROCESS
AEROBIC WATER SANITATION
OUTPUTEFFLUENT WATERSTRUVITEBIOGAS
ZAWENT
EXPLAINED
RE-USE
COMBINED HEAT &
POWER
GREEN POWER GREEN HEAT
PROCESSED TO DEMIN
WATER
NEUGHBORING
INDUSTRY
GREEN
ZONES

16. Facilitymanagement
Environment &
Quality ➢ LoRa pulssensor on kWh-meter at swimming
pool infrastructure
➢ Quality control: BactoSense water quality
measurements
➢ In collaboration with Ugent
➢ Translate millions of readings into
meaningful information
Environment & quality

17. 17
FARYS Solar pilot mock-up

18. Energy &
HVAC ➢ LoRa sewer lid and reservoirs entrance hatches
sensor
➢ LoRa pulssensor in meterchamber
Drinkwaterinfra
Security &
Monitoring
• (Unauthorised) Access monitoring
• Combining door sensor data with work
order/dispatching data and CCTV feeds
• Detecting possible unauthorised access &
triggering alarms/events
• Network and Information Security (NIS)
compliance
Security & monitoring

19. 19
Access control
Demo available @Capgemini booth

20. Conclusion

21. Vision
Architecture
Pilots
Planning & Control
A clear vision and a solid architecture keeps you in control to
enable all IoT business initiatives and provide the right
environment for robust and secure business development.
Be in control!
Think BIG, start small, learn & co-innovate

22. Questions?
22
Contact details:
Inge Opreel
Head of ICT
Inge.opreel@farys.be