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Testing for the Future: Key Findings from the World Quality Report 2012/13

The World Quality Report is the world’s most comprehensive assessment of the current state of application quality and testing. Produced by Capgemini, Sogeti, and HP, this year’s report reflects significant changes in the technological landscape their implications for organizations’ Quality Assurance (QA) practices. Listen as Capgemini Vice President and co-author of the report Murat Aksu discusses key findings from the report and what they could mean for your business.

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Testing for the Future: Key Findings from the World Quality Report 2012/13

  1. 1. Testing for the Future 2012/13
  2. 2. What is the World Quality Report?  Only global report for application quality • Covering outsourcing trends, tools, technology, organization  Co-sponsored report by Capgemini, Sogeti & HP • Capgemini Group (world leader in testing services) • HP (World leader in application testing technologies)  Research sample and methodology • 1,553 telephone interviews with CIOs, CFOs, IT directors and senior managers involved in testing and QA  Fourth year the report has been published World Quality Report 2012-13 | November 2012 Copyright © 2012 Capgemini and Sogeti. All Rights Reserved 2
  3. 3. World Quality Report:Interviews by Region covering 25 countries World Quality Report 2012-13 | November 2012 Copyright © 2012 Capgemini and Sogeti. All Rights Reserved 3
  4. 4. World Quality Report:Interviews by Sector and Job Title Interviews by Sector Interviews by Job Title World Quality Report 2012-13 | September 2012 Copyright © 2012 Capgemini and Sogeti. All Rights Reserved 4
  5. 5. Global Trends:Testing Centers of Excellence a growing priority 60% of companies plan to or are already developing TCoEs (up from 45% last year), only 6% already have a fully operational TCoE in place (up from 4% last year). World Quality Report 2012-13 | November 2012 Copyright © 2012 Capgemini and Sogeti. All Rights Reserved 5
  6. 6. Global Trends: Mobile Testing behind the curve Only 31% of firms surveyed currently test mobile applications. Many organizations lack the appropriate tools or expertise or have limited access to devices to effectively test mobile. World Quality Report 2012-13 | September 2012 Copyright © 2012 Capgemini and Sogeti. All Rights Reserved 6
  7. 7. Global Trends: Cloud gathering pace Only 4% reported no plans for Cloud testing, down from 31%, 2 years ago. World Quality Report 2012-13 | November 2012 Copyright © 2012 Capgemini and Sogeti. All Rights Reserved 7
  8. 8. Global Trends: QA budgets stepping up 42% reported their testing budget has increased, while 53% expect their budget to increase by 2015. World Quality Report 2012-13 | November 2012 Copyright © 2012 Capgemini and Sogeti. All Rights Reserved 8
  9. 9. Global Trends: QA budgets stepping up Figure 3 Areas of Greatest Increase in Spend World Quality Report 2012-13 | September 2012 Copyright © 2012 Capgemini and Sogeti. All Rights Reserved 9
  10. 10. Global Trends:Quality Assurance Resources a question of value World Quality Report 2012-13 | September 2012 Copyright © 2012 Capgemini and Sogeti. All Rights Reserved 10
  11. 11. Top Recommendations for the QA Function World Quality Report 2012-13 | November 2012 Copyright © 2012 Capgemini and Sogeti. All Rights Reserved 11
  12. 12. Top Recommendations for the QA Function 1. Incorporate QA as a formalized step in the application lifecycle World Quality Report 2012-13 | November 2012 Copyright © 2012 Capgemini and Sogeti. All Rights Reserved 12
  13. 13. Top Recommendations for the QA Function 1. Incorporate QA as a formalized step in the application lifecycle 2. Fully integrate Mobility into testing priorities World Quality Report 2012-13 | November 2012 Copyright © 2012 Capgemini and Sogeti. All Rights Reserved 13
  14. 14. Top Recommendations for the QA Function 1. Incorporate QA as a formalized step in the application lifecycle 2. Fully integrate Mobility into testing priorities 3. Evaluate the breadth of cost-effective operating models to see if it is a good fit World Quality Report 2012-13 | November 2012 Copyright © 2012 Capgemini and Sogeti. All Rights Reserved 14
  15. 15. Top Recommendations for the QA Function 1. Incorporate QA as a formalized step in the application lifecycle 2. Fully integrate Mobility into testing priorities 3. Evaluate the breadth of cost-effective operating models to see if it is a good fit 4. Pay closer attention to demonstrating QA’s business value for the money World Quality Report 2012-13 | November 2012 Copyright © 2012 Capgemini and Sogeti. All Rights Reserved 15
  16. 16. Top Recommendations for the QA Function 1. Incorporate QA as a formalized step in the application lifecycle 2. Fully integrate Mobility into testing priorities 3. Evaluate the breadth of cost-effective operating models to see if it is a good fit 4. Pay closer attention to demonstrating QA’s business value for the money 5. Re-evaluate the diversity of skills required World Quality Report 2012-13 | November 2012 Copyright © 2012 Capgemini and Sogeti. All Rights Reserved 16
  17. 17. Learn More For more information: • Download the 2012/13 edition of the World Quality Report at: www.capgemini.com/wqr2012 • Contact: Murat Aksu Charlie LiVice-President, Capgemini Global Vice-President, Global Service Alliance Executive Line Testing murat.aksu@capgemini.com charlie.li@capgemini.com World Quality Report 2012-13 | November 2012 Copyright © 2012 Capgemini and Sogeti. All Rights Reserved 17
  18. 18. About Capgemini and Sogeti About HPWith around 120,000 people in 40 countries, Capgemini is one of the worlds foremost providers of consulting, At HP, we don’t just believe in the power of technology. We believe in thetechnology and outsourcing services. The Group reported 2011 global revenues of EUR 9.7 billion. power of people when technology works for them. To help you create. ToTogether with its clients, Capgemini creates and delivers business and technology solutions that fit their make the digital tangible. To harness the power of human information. Atneeds and drive the results they want. A deeply multicultural organization, Capgemini has developed its own HP, we work to make what you do matter even more.way of working, the Collaborative Business Experience™, and draws on Rightshore®, its worldwide delivery Our Business Technology Optimization (BTO) products, along with ourmodel. new and complete approach to Application Lifecycle Management (ALM),Sogeti, its wholly-owned subsidiary, is a leading provider of local professional services, bringing together help our customers to achieve better business outcomes.more than 20,000 professionals in 15 countries and is present in over 100 locations in Europe, the US andIndia.Together, Capgemini and Sogeti have developed innovative, business-driven quality assurance (QA) andtesting services, combining best-in-breed testing methodologies (TMap® and TPI®) and the global deliverymodel, Rightshore®, to help organizations achieve their testing and QA goals. Capgemini and Sogeti havecreated one of the largest dedicated testing practices in the world, with over 9,500 test professionals and a TMap®, TMap NEXT®, TPI® and TPI NEXT® are registered trademarks of Sogeti, partfurther 14,500 application specialists, notably through a common center of excellence with testing specialists of the Capgemini Group.developed in India. www.capgemini.com/testing www.capgemini.com www.sogeti.com/testing www.hp.com The information contained in this presentation is proprietary. It is for internal and intermediary use only. Copyright ©2012 Capgemini and Sogeti. All rights reserved. Rightshore® is a trademark belonging to Capgemini. No part of this document may be modified, deleted or expanded by any process or means without prior written permission from Capgemini.

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