Successfully reported this slideshow.
We use your LinkedIn profile and activity data to personalize ads and to show you more relevant ads. You can change your ad preferences anytime.

The importance of a mobile government

Infographic outlines whether European government services are prepared for the digital age.

  • Login to see the comments

  • Be the first to like this

The importance of a mobile government

  1. 1. Increased customer satisfaction M Q B’ LE as mobile allows for personalisation of services and — burden reduction. Gov. UK shows mobile responsive GOVE R N M ENT designed websites attract significantly more mobile users. Improved operational efficiency and productivity. Offering a solution to bridge the digital divide. For instance for the 28% of Europeans that have no intemet access at home. Transform traditional operating fl'IOdC|8. Mobile signatures open up new opportunities for delivery of online public services. 1 in 4 public websites is mobile- friend huge variations within countries for business and citizen services websites. Pre—filling data into forms is pivotal tor a smooth mobile experience — however this indicator dropped to 45%. . ——%————————-—-——— Assessment included websites for starting entrepreneurs. unemployed] iobseekers and students. 3 n SW8 I’. To app or not to a ? That's the i§)uEstion. _UK Mobile _ D is leading the way: t mobile by default . ‘The mobile web as E a winner both from a -- user and a cost ‘ perspective. "