This document discusses the evolution of predictive operations and maintenance in the aerospace and defense industries. It argues that while disruptive digital technologies are becoming capable of enabling the industry's vision, there are still fundamental hurdles to overcome across the ecosystem, including legacy systems, siloed data and processes, and outdated skills. The document outlines a path to revolutionizing operations and maintenance through establishing a fully functioning digital thread and twin, reliable predictive analytics, optimized physical and cyber supply chains, and new decision-making organizations and skills.

1. Copyright © Capgemini 2016. All Rights Reserved!
The (R)evolution of Predictive
Operations & Maintenance
Dave Grasso – NA Vice President, Aerospace and Defense
Peter White – Smart Service Practice Lead

2. Copyright © Capgemini 2016. All Rights Reserved!
In Flight, On Course, In The Know … Are We Ready?
Digital Twin Digital Thread
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OEM’s,
Suppliers, etc.
Owner
Operator(s)
Maintenance
Provider(s)
0
1
0
1
0
1
0
0

3. Copyright © Capgemini 2016. All Rights Reserved!Copyright © Capgemini 2016. All Rights Reserved!
Predictive Operations & Maintenance: Revolution or Evolution?
Are Predictive Operations & Maintenance for Aerospace & Defense Vehicles/Systems a
Revolution or Evolution?
! Disruptive Digital Technologies continue to evolve
and are now capable of delivering on the
industry’s vision…
! …but there are fundamental, structural, and institutional
hurdles to overcome across the ecosystem
OEMs
Suppliers
DESIGN &
BUILD
Owners
Operators
OPERATE
Service
Providers
MAINTAIN

4. Copyright © Capgemini 2016. All Rights Reserved!Copyright © Capgemini 2016. All Rights Reserved!
The End? The Beginning of the End? Or the End of the Beginning?
! OEM’s, commercial and military operators, and MRO organizations are/have been exploring technologies instrumental in taking
operations and maintenance to the next level
Paper Based Planned
Maintenance Systems (PMS)
Computer Based
Systems (CMMS, EAM) Mobile-Digital Operations
Predictive Operations &
Maintenance
3D Tech Pubs
Functioning
Digital Thread
Digital Twin
1960’s 1990-2000’s 21st century
“you do what you have to”
‘(re)action based’
“you get what you measure”
‘outcome based’
“you know before you need to”
‘avoidance based’
There will always be a new destination, but the goals have always been the same …
Ensure Safety, Lower Costs, Improve Readiness, Mitigate Failure
2D Illustration
Text Content Electronic Signature
Web-based
Tech Pubs

5. Copyright © Capgemini 2016. All Rights Reserved!Copyright © Capgemini 2016. All Rights Reserved!
(R)evolution is a Business/Ecosystem Transformation
! Digital Fragments with Legacy Surrogates
! Emerging Analytic Tools & Approaches
! Groggy, Expedite-able Physical Supply Chains
! Opaque Program & Process Silos,
Often Misaligned
! Protected Data in Silos with No Single View
of the Truth
! Accurate Tech Data to Configuration
! Atrophying Skills in Antiquated Organizations
! Fully Functioning Digital Thread/Twin
! Highly Reliable Predictive Analytics (90% +)
! Frictionless, High Velocity Cyber-Supply Chain
! Mobile, Cross Process Visibility & Alignment
! Real Time, Stable, Federated/Shared Tech
Data by Asset SN
! New Decision Making Skills / Organizations
! Simulation Based Forecasting Models for
Planning Accuracy
Current State Future State
How Ready is Your Enterprise to Operate @ the Speed of Change in an Avoidance Based Model?

6. Copyright © Capgemini 2016. All Rights Reserved!Copyright © Capgemini 2016. All Rights Reserved!
(R)evolutionizing Operations & Maintenance (& Collaboration)
The (R)evolution of Predictive Operations & Maintenance
is more about the Journey than the Destination,
especially in light of the fact that there will likely be a
New Destination shortly …
! It‘s on the horizon already
• IoT
• M2M Learning, AI
• 3D Printing (OE & Spares)
• Robotics (Assembly & Repairs)
• Predictive Heuristics & Visualization of Big Data
! Leading to Autonomous Operations and/or Maintenance
Action(s) based on:
• Hyper-accurate Predictive Digital Twin/Thread Modeling
& Analytics
• Self-Diagnostics & Correction
• Etc.
Ecosystem Wide Collaboration - Federated Data Ownership - Frictionless Information Supply Chain

7. The information contained in this presentation is proprietary.
Copyright ©2016 Capgemini. All rights reserved.
Rightshore® is a trademark belonging to Capgemini.
www.capgemini.com
About Capgemini
With more than 180,000 people in over 40 countries, Capgemini is
one of the world's foremost providers of consulting, technology and
outsourcing services. The Group reported 2015 global revenues of
EUR 11.9 billion.
Together with its clients, Capgemini creates and delivers business and
technology solutions that fit their needs and drive the results they
want. A deeply multicultural organization, Capgemini has developed its
own way of working, the Collaborative Business Experience™, and
draws on Rightshore®, its worldwide delivery model.
Learn more about us at www.capgemini.com.
Dave Grasso: dave.grasso@capgemini.com
NA Vice President, Aerospace and Defense
Peter White: peter.white@capgemini.com
Smart Services Prac7ce Lead