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UNLIMITED by Capgemini: Foundation of Digital Business

UNLIMITED offers an end-to-end implementation out of one hand delivered by three strong partners – on premise and in cloud

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UNLIMITED by Capgemini: Foundation of Digital Business

  1. 1. UNLIMITED by Capgemini HPE Discover, London, Detlev Sandel November 29th, 2016 Foundation for Digital Business
  2. 2. Today you will learn how to This session is about achieving more with less  Overcome one of the main inhibitors to digital transformation in existing system landscapes  Boost the performance of the landscape out-of-the-box  Improve data quality to an unprecedented level of accuracy and detail  Shorten time-to-market by at least 30%  Lower cost of development and operations by at least 25% at the same time  Achieve all this with one simple measure 2
  3. 3. UNLIMITED by Capgemini – Foundation for Digital Business We cannot solve a problem with the same kind of thinking we used when we created it. Albert Einstein, 1879 - 1955 Before we start let‘s (re-)calibrate our minds for the session 3
  4. 4. UNLIMITED by Capgemini – Foundation for Digital Business Digital Business is a huge opportunity for all companies: Innovative technologies enable new business models  Cloud  Big Data  Artificial intelligence, Machine learning  Internet of Things IoT  Mobile devices Digital 4 Business  Industry 4.0  Individualization  Products to Services  Data-driven Processes  Digital Business Models
  5. 5. UNLIMITED by Capgemini – Foundation for Digital Business When we in IT think about “solving business problems”, we commonly follow one standard approach 5
  6. 6. UNLIMITED by Capgemini – Foundation for Digital Business We add more applications 6
  7. 7. UNLIMITED by Capgemini – Foundation for Digital Business Need to do Big Data? No worries, there are plenty of solutions 7 Big Data Landscape 2016
  8. 8. UNLIMITED by Capgemini – Foundation for Digital Business Interested in the Internet-of-Things? Here we go 8 Internet of Things Landscape 2016
  9. 9. UNLIMITED by Capgemini – Foundation for Digital Business 9 None of these tools will solve the main problem in transforming into a digital business
  10. 10. UNLIMITED by Capgemini – Foundation for Digital Business Can you guess what this is? 10
  11. 11. UNLIMITED by Capgemini – Foundation for Digital Business Main challenge: hundreds of data copies With every copy, extract or aggregate of data, information gets irretrievably lost! 11
  12. 12. UNLIMITED by Capgemini – Foundation for Digital Business Data quality matters (a lot) IDC 1) Organizations with more than 1.000 employees have 516 extra copies of data on average. Forrester 2) Poor data quality is the main issue in improving customer experience. Capgemini/MIT 3) Digital leaders are 26% more profitable, have 9% higher revenue and a 12% higher market valuation. 1) IDC #259143: “Common gaps in data control” (Sept. 2015) 2) Forrester: “Data Quality Solution, Q4 2015” (Dec. 2015) 3) Capgemini Consulting, MIT Sloan: “The digital advantage” (2014) 12
  13. 13. UNLIMITED by Capgemini – Foundation for Digital Business Data copies and, even worse, copies from copies are the main inhibitor to succeed in digital business, because they are: (very) expensive inconsistent outdated incorrectimprecise 13
  14. 14. UNLIMITED by Capgemini – Foundation for Digital Business Today‘s Client-Server world Why are we doing so many copies? Because we follow a 30-year old IT architecture paradigm Typical characteristics of complex client-server landscapes  High response times  Long-running batch jobs  Bad data quality  Complex and heterogeneous data models  High costs for development and operation  Low flexibility in regard to process changes  Long feature request lists from business which cannot be implemented LEGEND Application Server Reporting Server Database Server Interface/Data Flow 14
  15. 15. UNLIMITED by Capgemini – Foundation for Digital Business 15 From now on we don’t do data copies any more
  16. 16. UNLIMITED by Capgemini – Foundation for Digital Business Seven requirements for a central data management platform Our approach: Consolidation of data management on one central platform and shutdown of dedicated reporting systems 1. Redundant-free data storage 2. Low response times independent from use case/application 3. Transactions & Analytics in one single database 4. Structured & unstructured data in one single database 5. Ready for mission-critical usage 6. Capacity for future data growth 7. Protection of investments into existing applications X Target picture:  All transactional systems work on the same data management platform  No more dedicated reporting system  Limited number of data copies for HA and DR 16 X
  17. 17. UNLIMITED by Capgemini – Foundation for Digital Business To answer this question Capgemini did extended research on available data management solutions illustrative Requirement Solution A Solution B Solution X 1. No Redundancy 2. Low Response Times 3. OLTP + OLAP 4. Structured + Unstructured n.a 5. Mission-critical ready 6. Capacity 7. Protection of Investments Only with same Vendor The one-billion dollar question: is there a technology existing which meets all of the seven requirements? 17
  18. 18. UNLIMITED by Capgemini – Foundation for Digital Business At least one gets very close: SAP HANA® Requirement Solution A Solution B Solution X 1. No Redundancy 2. Low Response Times 3. OLTP + OLAP 4. Structured + Unstructured n.a 5. Mission-critical ready 6. Capacity 7. Protection of Investments Only with same Vendor Important to know: HANA works with non-SAP systems as well 18
  19. 19. 19 Real-life case study: After sales transformation at large car manufacturer
  20. 20. UNLIMITED by Capgemini – Foundation for Digital Business How many IT systems does it take to repair cars? 20
  21. 21. UNLIMITED by Capgemini – Foundation for Digital Business Answer: 22 21 Repair24
  22. 22. UNLIMITED by Capgemini – Foundation for Digital Business With up to 80.000 transactions per day „Repair24“ is one of the most critical systems in after sales and causes some headaches Business IT Current challenges New requirements  Unplanned extended stays at service stations  Very limited reporting features (short history, on ad- hoc reporting, low granularity)  Multiple parallel systems for end-users  System availability does not match SLAs  Performance requirements restrain processable data volume  Data provisioning over batch interfaces not reliable  Complex and expensive system landscape  Reporting on at least one year of repair history in real-time  Detection of hacking attempts of car control units in real-time  Shorter repair times in service stations  Individual services for customers in the service stations  Improvement of data quality (concurrency and level of detail)  Cope with data growth resulting from the infotainment systems in the cars  Shorter release cycles 22 Pilot “Repair24- on HANA”
  23. 23. UNLIMITED by Capgemini – Foundation for Digital Business Most important results from project “Repair24-on-HANA” Customerpriorities Parallelism 300 parallel inquiries at high performance – more possible Data volume 14x more “hot data” at minimal response times (400ms) – more possible Data footprint 70% less space for same amount of data Protection of investments Application continues to run on HANA with only minimal adaptations Out-of-the-box All of this is possible out-of-the-box with no effort for optimization or tuning Sidecar approach Operate HANA as “sidecar” to production and leverage benefits without influencing productive systems Customer: “Now we can do more with less - less technology, less complexity, less effort, less budget” New options 1. Reduction of interfaces/ massive simplification 2. Real-time reporting, new functionality out-of-the-box with less (!) technology 3. Cost savings 4. Higher availability/reliability of processes 5. Offer new services to customers 6. … 23
  24. 24. UNLIMITED by Capgemini – Foundation for Digital Business Vision: Using SAP HANA as central data pool leads to many business benefits at significantly lower costs Business Benefits IT- /Process- Costs  Information in real-time, better support  No replication of data between systems  High availability of processes  Higher service quality  Reduction of maintenance durations  Higher customer satisfaction and -retention  New, innovative offerings possible  Less soft- and hardware  No efforts for data handling  Lower cost of operations  No maintenance of interfaces between systems  Lower cost of development  Synergies with SAP systems Real-time after sales platform Consistent & accurate information in real-time Out-of-the-box with no extra effort Transactions & analytics in one database Proven technology 24
  25. 25. 25 UNLIMITED by Capgemini Market-leading offering for digital transformation
  26. 26. UNLIMITED by Capgemini – Foundation for Digital Business 26 The good news_ There is a non-disruptive transition path
  27. 27. UNLIMITED by Capgemini – Foundation for Digital Business UNLIMITED offers an end-to-end implementation out of one hand delivered by three strong partners – on premise and in cloud Services Software Hardware 27
  28. 28. UNLIMITED by Capgemini – Foundation for Digital Business Transition in two iterative steps with immediate benefits and without interruption of production UNLIMITED powered by HANA 28 Step 1 Single application on HANA
  29. 29. UNLIMITED by Capgemini – Foundation for Digital Business Transition in two iterative steps with immediate benefits and without interruption of production 29 UNLIMITED powered by HANA Optimized data model Step 2Step 1 for application 2…n Single application on HANA
  30. 30. UNLIMITED by Capgemini – Foundation for Digital Business Result Transition in two iterative steps with immediate benefits and without interruption of production 30 Step 2Step 1 for application 2…n UNLIMITED powered by HANA Digital Enterprise Platform Single application on HANA Optimized data model
  31. 31. UNLIMITED by Capgemini – Foundation for Digital Business Getting started: UNLIMITED pilot for one productive system Low invest, minimal effort, quick results Our standardized approach helps minimizing risks and maximizing customer benefits 1. Run benchmark test on productive application 2. Import data into HANA 3. Run performance test on HANA 4. Generate report Customer a) Data export b) SQL trace from production c) (HANA server on premise - opt.) ProcedureInput Customer gets Capgemini This is all we need from customers Potential report  Technical feasibility statement  Performance results  Compatibility analysis  Potential estimation  Basic knowledge transfer  Recommendations for further investigation  Reusable HANA In-memory database Plus 4-8 weeks Capgemini a) HANA test licenses b) Test application c) HANA-Server in secure data center 31 UNLIMITED powered by HANA
  32. 32. Key take-aways 1. Shift paradigm to “Data-centric computing”: centralize data, decentralize logic 2. Consolidate and harmonize legacy applications 3. Move existing applications to central data pool step-by-step 4. Challenge every new solution that will implement more data copies 5. The result will be real-time information in an unmatched level of accuracy and detail with much less resources and complexity 32
  33. 33. UNLIMITED by Capgemini – Foundation for Digital Business For more information http://hana.sap.com SAPinsider publication Landing page UNLIMITED http://www.de.capgemini.com/customer-experience-management/realtime-applications (currently only available in German) HANA central landing page Blog on different in-memory implementations Prof. Plattner’s online course UNLIMITED video on YouTube In-memory data management: watch at least introductory session (45 minutes) SAP HANA, Oracle 12c in-memory, IBM DB2 BLU – a comparison (with comments from Prof. Plattner) Capture the Unlimited Potential of SAP HANA in Non-SAP Environments Unlock the true potential of custom applications 33
  34. 34. UNLIMITED by Capgemini – Foundation for Digital Business Thank you for your attention 34 Think big !
  35. 35. UNLIMITED by Capgemini – Foundation for Digital Business Contact information Detlev Sandel Innovation Management Digital Services Berliner Strasse 76 63065 Offenbach (Germany) Phone: +49 69 9515-1067 Mobile: +49 151 4025-1237 E-Mail: detlev.sandel@capgemini.com https://www.capgemini.com/experts/sap-innovations/detlev-sandel 35
  36. 36. The information contained in this presentation is proprietary. Copyright © 2016 Capgemini and Sogeti. All rights reserved. Rightshore® is a trademark belonging to Capgemini. www.capgemini.com About Capgemini With more than 180,000 people in over 40 countries, Capgemini is a global leader in consulting, technology and outsourcing services. The Group reported 2015 global revenues of EUR 11.9 billion. Together with its clients, Capgemini creates and delivers business, technology and digital solutions that fit their needs, enabling them to achieve innovation and competitiveness. A deeply multicultural organization, Capgemini has developed its own way of working, the Collaborative Business ExperienceTM, and draws on Rightshore®, its worldwide delivery model. Sogeti is a leading provider of technology and software testing, specializing in Application, Infrastructure and Engineering Services. Sogeti offers cutting-edge solutions around Testing, Business Intelligence & Analytics, Mobile, Cloud and Cyber Security. Sogeti brings together more than 20,000 professionals in 15 countries and has a strong local presence in over 100 locations in Europe, USA and India. Sogeti is a wholly-owned subsidiary of Cap Gemini S.A., listed on the Paris Stock Exchange. www.sogeti.com

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