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E-mailarchivering
bij het Rijk:
onderzoeksprogramma
BZK CIO-Rijk en NA
Jesper Harmes
Robbert Jan Hageman
Presentatie IPD| 30-11-2017
Probleemstelling
- E-mail is belangrijke bron van informatie (WOB, Archiefwet,
informatievoorziening aan TK, etc.)
- Op jaarbasis wordt binnen Rijk enorm aantal mails verstuurd
- Individuele ambtenaar bepaalt wat ‘archiefwaardig’ is naar
eigen inzicht
- Proces van opslaan in een document management systeem (als
die er is) vaak ‘onhandig’ en tijdrovend
E-mailarchivering | 30 November 2017
2
Mogelijke werkwijze
E-mailarchivering | 27 November 2017
3
Aanpak
Onderzoeksprogramma met pilots
Trekkers: BZK CIO-Rijk en Nationaal Archief
Pilots:
- Pilots bij enkele ministeries, Looptijd: 6 weken - 3+ maanden
- Kwantitatief/statistisch onderzoek (bijv. metadatering)
- Kwalitatief onderzoek (kijken in steekproef e-mails)
- Input voor handreikingen
Werkgroepen/bureauonderzoek:
- Vraagstelling voor pilots
- Aanpak toetsen in pilots
- Opstellen handreikingen
E-mailarchivering | 30 November 2017
4
Onderzoeksprogramma
Onderzoekslijn 1: Toepassing en gebruiksgemak
- Bruikbaarheid van de methode
Onderzoekslijn 2: (Selectie van) sleutelfunctionarissen
- Identificatie van sleutelfunctionarissen
Onderzoekslijn 3: Duurzame toegankelijkheid
- Terugvindbaarheid van informatie in het kader van WOB-verzoeken etc.
- Ontsluiting ten bate van informatiebehoefte van toekomstige generaties
- Toerusting van organisaties mbt gebruik en beheer van e-mailarchief
- DUTO: vereisten ten aanzien van realiseren van de oplossing
Onderzoekslijn 4: Openbaarheid en privacy
- Uitvoering van voorschriften mbt openbaarheid en omgang met knelpunten
- Invulling aan voorschriften vanuit wetgeving e.d. wat betreft privacy
E-mailarchivering | 30 November 2017
5
Onderzoeksprogramma
E-mailarchivering | 30 November 2017
6
Stand van zaken
- Start pilots: januari 2018
- Onderzoek in e-maildumps: maart – mei 2018
- Werkgroepen: januari – mei 2018
- Opstellen handreikingen: april – juni 2018
- Evaluatie
E-mailarchivering | 30 November 2017
7
Vragen/opmerkingen?
E-mailarchivering | 30 November 2017
8

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20171130 IDPD e-mailarchivering Rijksoverheid en NA

  • 1. E-mailarchivering bij het Rijk: onderzoeksprogramma BZK CIO-Rijk en NA Jesper Harmes Robbert Jan Hageman Presentatie IPD| 30-11-2017
  • 2. Probleemstelling - E-mail is belangrijke bron van informatie (WOB, Archiefwet, informatievoorziening aan TK, etc.) - Op jaarbasis wordt binnen Rijk enorm aantal mails verstuurd - Individuele ambtenaar bepaalt wat ‘archiefwaardig’ is naar eigen inzicht - Proces van opslaan in een document management systeem (als die er is) vaak ‘onhandig’ en tijdrovend E-mailarchivering | 30 November 2017 2
  • 4. Aanpak Onderzoeksprogramma met pilots Trekkers: BZK CIO-Rijk en Nationaal Archief Pilots: - Pilots bij enkele ministeries, Looptijd: 6 weken - 3+ maanden - Kwantitatief/statistisch onderzoek (bijv. metadatering) - Kwalitatief onderzoek (kijken in steekproef e-mails) - Input voor handreikingen Werkgroepen/bureauonderzoek: - Vraagstelling voor pilots - Aanpak toetsen in pilots - Opstellen handreikingen E-mailarchivering | 30 November 2017 4
  • 5. Onderzoeksprogramma Onderzoekslijn 1: Toepassing en gebruiksgemak - Bruikbaarheid van de methode Onderzoekslijn 2: (Selectie van) sleutelfunctionarissen - Identificatie van sleutelfunctionarissen Onderzoekslijn 3: Duurzame toegankelijkheid - Terugvindbaarheid van informatie in het kader van WOB-verzoeken etc. - Ontsluiting ten bate van informatiebehoefte van toekomstige generaties - Toerusting van organisaties mbt gebruik en beheer van e-mailarchief - DUTO: vereisten ten aanzien van realiseren van de oplossing Onderzoekslijn 4: Openbaarheid en privacy - Uitvoering van voorschriften mbt openbaarheid en omgang met knelpunten - Invulling aan voorschriften vanuit wetgeving e.d. wat betreft privacy E-mailarchivering | 30 November 2017 5
  • 7. Stand van zaken - Start pilots: januari 2018 - Onderzoek in e-maildumps: maart – mei 2018 - Werkgroepen: januari – mei 2018 - Opstellen handreikingen: april – juni 2018 - Evaluatie E-mailarchivering | 30 November 2017 7