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How To Successfully
Fundraise On Social Media
presented by…
Noah Barnett, CauseVox
@noah_barnett
Julia Campbell, JC Social Marketing
@juliacsocial
WEBINAR AGENDA
Has Social Media Changed Fundraising?
5 Steps To Fundraise Effectively On Social
How Do You Measure ROI?
Questions & Answers
Live product demo
1
2
3
4
5
@causevox
#nplearning
A simple, yet powerful online
& mobile fundraising platform
Easily create a powerful online fundraising campaign
for your nonprofit or social good project in minutes.
Easily launch a
crowdfunding, social, or
peer-to-peer fundraising
campaign.
Create a crowdfunding campaign for
your nonprofit, social good project, or
personal cause.
Easy to use personal fundraising pages
for events, challenges, and ongoing
fundraising.
Hassle-free fundraising
at your finger tips
Flexible funding
Keep whatever you raise for
#GivingTuesday.
Easy customization
Your brand comes first. No coding.
Powerful tools
Pro level tools for any sized nonprofit.
Powerful features for
peer-to-peer fundraising
Personal fundraising pages
Supporters can easily create their own
fundraising page during #GivingTuesday.
Team fundraising pages
Businesses, schools, and other groups
can fundraise through a team-based
page.
How Has Social Media
Changed
Fundraising?
The world we live in has
fundamentally changed.
How we communicate, buy,
& share has moved online.
We live in a connected,
always on world …
In the US,
73%
of adults go online daily and 21% are online
“almost constantly”
Source: Pew Internet
Today,
65%
of online adults use social networking sites
Source: Pew Internet
2002 2004 2005 2006 2008 2010 2011 2014 2016
A lot has changed in 15 years
More than,
Half
of social media users discover social
initiatives via social media platforms
Source: Survey Monkey
In a recent survey,
64%
of social media users surveyed gave
$100 or more to nonprofits in the last year
Source: givingtuesday.org
5 Steps To
Effectively
Fundraise On Social
Step 1: Determine Your Goals
SMART Goals:
• SPECIFIC
• MEASURABLE
• ATTAINABLE
• RELEVANT
• TIME-BASED
“We want to increase the number
of shares we get on Facebook
posts to average > 3 by the end of
the month.”
“We want to increase the reach of
our posts by 30% by the end of the
year.”
“We want to recruit 50 new donors
through social media by the end of
September 2016.”
“We want to raise $5,000 through
our social media fundraising
campaign by year-end.”
Step 2: Understand Your
Ideal Supporter Personas
Supporter personas are fictional,
generalized representations of
your ideal
donors/supporters/participants.
Source: HubSpot
QUESTIONS TO CONSIDER
• What is their background? Demographics?
• How do they prefer to be communicated with? Tone, style,
and voice preferred?
• What are their goals? Main priorities?
• What challenges do they have?
• Why would they support your cause? Why may they not
support your cause?
• How do we help them?
• How should you describe your cause to them?
Step 3: Choose Social
Channels You’ll Focus On
Strategy & Purpose FIRST!
Tools & Channels LAST.
THREE QUESTIONS TO ASK
1. Are your donors there?
2. Can you do something different on this
channel? Can you add unique value?
3. Do you have the staff capacity to learn the
language and etiquette of a new channel,
to consistently create content, to respond
and participate, and to measure and
Step 4: Create Compelling
& Appropriate Content
Wait … appropriate?
Each social channel has
it’s own language, culture,
& reason people use it.
THE BEST CONTENT IS:
• Authentic
• Emotional
• Compelling
• Interesting
• Unique
• Timely
• Relevant
Of social media users who donate,
56%
said that compelling storytelling is what
motivated them to make a donation
Source: Nonprofit Tech For Good
Stories connect us.
10 TYPES OF SOCIAL
POSTS FOR NONPROFITS
• Donation Appeals
• Updates On Projects
• Congratulations &
Thanks
• Newsworthy Info
• Live Videos
10 TYPES OF SOCIAL
POSTS FOR NONPROFITS
• Statistics
• Alternative asks (fundraise, share)
• Infographics
• Information On Events
• Ask Supporters To Volunteer
VISUALS &
GRAPHICS
GRAPHIC
TOOLS
• Canva
• PicMonkey
• Picstitch
• Over
• WordSwag
• Ripl
• Boomerang
VIDEO &
LIVE
Google found that
57%
of people who watch a video made by a
nonprofit then go on to make a donation
Source: Nonprofit Tech For Good
VIDEO
TOOLS
• Animoto
• Flipagram
• Facebook Live
• Periscope
• Dubsmash
• InShot
• DotSub
• Amara
Step 5: Turn Likes, Fans,
& Followers Into Supporters
Get them passionately
inspired or pissed off.
“
”
SUMMARY
Set SMART Goals
Know Your Ideal Supporter Personas
Determine Channels To Focus On
Create Compelling & Appropriate Content
Turn Likes, Fans, & Followers Into
Supporters
1
2
3
4
5
How To Measure Your
Social Media
Fundraising
6 SOCIAL MEDIA
METRICS TO CONSIDER
• Number of fans and followers
• Engagement
• Share counts
• Sentiment
• Attitude change
• Interest in your website
SOCIAL MEDIA = DONATIONS?
• If 1,000 people visited your website this
month, and only 4 made donations, how
can that be improved?
• How many visits to the online donation
page do you need to result in a donation?
SOCIAL MEDIA = DONATIONS?
• What is a website visitor really worth?
• Which outside sites drive the most
referrals? (In other words, where is your
website traffic really coming from?)
• Do the visitors from these channels tend
to result in a donation?
Free Resources
Social Media Fundraising
Campaign Guide
We will email you a copy of the
fundraising guide along with the
recording and slides of this presentation
later this week.
GET YOUR COPY >>
Launch your fundraising
campaign for free
Create a campaign for your nonprofit or
social good project using our simple, yet
powerful fundraising platform.
Learn more and get started at
causevox.com
Other Resources
• https://www.causevox.com/blog/measure-social-media-fundraising-roi/
• http://www.causevox.com/social-media-influencers-online-fundraising/
• http://resources.causevox.com/ebook/video-storytelling

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5 Steps To Successfully Fundraise on Social Media: A Guide For Nonprofits

  • 1. How To Successfully Fundraise On Social Media presented by… Noah Barnett, CauseVox @noah_barnett Julia Campbell, JC Social Marketing @juliacsocial
  • 2. WEBINAR AGENDA Has Social Media Changed Fundraising? 5 Steps To Fundraise Effectively On Social How Do You Measure ROI? Questions & Answers Live product demo 1 2 3 4 5
  • 4. A simple, yet powerful online & mobile fundraising platform Easily create a powerful online fundraising campaign for your nonprofit or social good project in minutes.
  • 5. Easily launch a crowdfunding, social, or peer-to-peer fundraising campaign. Create a crowdfunding campaign for your nonprofit, social good project, or personal cause. Easy to use personal fundraising pages for events, challenges, and ongoing fundraising.
  • 6. Hassle-free fundraising at your finger tips Flexible funding Keep whatever you raise for #GivingTuesday. Easy customization Your brand comes first. No coding. Powerful tools Pro level tools for any sized nonprofit.
  • 7. Powerful features for peer-to-peer fundraising Personal fundraising pages Supporters can easily create their own fundraising page during #GivingTuesday. Team fundraising pages Businesses, schools, and other groups can fundraise through a team-based page.
  • 8. How Has Social Media Changed Fundraising?
  • 9. The world we live in has fundamentally changed.
  • 10. How we communicate, buy, & share has moved online.
  • 11. We live in a connected, always on world …
  • 12. In the US, 73% of adults go online daily and 21% are online “almost constantly” Source: Pew Internet
  • 13. Today, 65% of online adults use social networking sites Source: Pew Internet
  • 14. 2002 2004 2005 2006 2008 2010 2011 2014 2016 A lot has changed in 15 years
  • 15. More than, Half of social media users discover social initiatives via social media platforms Source: Survey Monkey
  • 16. In a recent survey, 64% of social media users surveyed gave $100 or more to nonprofits in the last year Source: givingtuesday.org
  • 17.
  • 19. Step 1: Determine Your Goals
  • 20. SMART Goals: • SPECIFIC • MEASURABLE • ATTAINABLE • RELEVANT • TIME-BASED
  • 21. “We want to increase the number of shares we get on Facebook posts to average > 3 by the end of the month.”
  • 22. “We want to increase the reach of our posts by 30% by the end of the year.”
  • 23. “We want to recruit 50 new donors through social media by the end of September 2016.”
  • 24. “We want to raise $5,000 through our social media fundraising campaign by year-end.”
  • 25. Step 2: Understand Your Ideal Supporter Personas
  • 26. Supporter personas are fictional, generalized representations of your ideal donors/supporters/participants. Source: HubSpot
  • 27.
  • 28.
  • 29.
  • 30. QUESTIONS TO CONSIDER • What is their background? Demographics? • How do they prefer to be communicated with? Tone, style, and voice preferred? • What are their goals? Main priorities? • What challenges do they have? • Why would they support your cause? Why may they not support your cause? • How do we help them? • How should you describe your cause to them?
  • 31. Step 3: Choose Social Channels You’ll Focus On
  • 32.
  • 33. Strategy & Purpose FIRST! Tools & Channels LAST.
  • 34. THREE QUESTIONS TO ASK 1. Are your donors there? 2. Can you do something different on this channel? Can you add unique value? 3. Do you have the staff capacity to learn the language and etiquette of a new channel, to consistently create content, to respond and participate, and to measure and
  • 35. Step 4: Create Compelling & Appropriate Content
  • 37.
  • 38. Each social channel has it’s own language, culture, & reason people use it.
  • 39. THE BEST CONTENT IS: • Authentic • Emotional • Compelling • Interesting • Unique • Timely • Relevant
  • 40. Of social media users who donate, 56% said that compelling storytelling is what motivated them to make a donation Source: Nonprofit Tech For Good
  • 42.
  • 43. 10 TYPES OF SOCIAL POSTS FOR NONPROFITS • Donation Appeals • Updates On Projects • Congratulations & Thanks • Newsworthy Info • Live Videos
  • 44. 10 TYPES OF SOCIAL POSTS FOR NONPROFITS • Statistics • Alternative asks (fundraise, share) • Infographics • Information On Events • Ask Supporters To Volunteer
  • 46.
  • 47. GRAPHIC TOOLS • Canva • PicMonkey • Picstitch • Over • WordSwag • Ripl • Boomerang
  • 49. Google found that 57% of people who watch a video made by a nonprofit then go on to make a donation Source: Nonprofit Tech For Good
  • 50.
  • 51.
  • 52. VIDEO TOOLS • Animoto • Flipagram • Facebook Live • Periscope • Dubsmash • InShot • DotSub • Amara
  • 53. Step 5: Turn Likes, Fans, & Followers Into Supporters
  • 54. Get them passionately inspired or pissed off. “ ”
  • 55. SUMMARY Set SMART Goals Know Your Ideal Supporter Personas Determine Channels To Focus On Create Compelling & Appropriate Content Turn Likes, Fans, & Followers Into Supporters 1 2 3 4 5
  • 56. How To Measure Your Social Media Fundraising
  • 57. 6 SOCIAL MEDIA METRICS TO CONSIDER • Number of fans and followers • Engagement • Share counts • Sentiment • Attitude change • Interest in your website
  • 58. SOCIAL MEDIA = DONATIONS? • If 1,000 people visited your website this month, and only 4 made donations, how can that be improved? • How many visits to the online donation page do you need to result in a donation?
  • 59. SOCIAL MEDIA = DONATIONS? • What is a website visitor really worth? • Which outside sites drive the most referrals? (In other words, where is your website traffic really coming from?) • Do the visitors from these channels tend to result in a donation?
  • 61. Social Media Fundraising Campaign Guide We will email you a copy of the fundraising guide along with the recording and slides of this presentation later this week. GET YOUR COPY >>
  • 62. Launch your fundraising campaign for free Create a campaign for your nonprofit or social good project using our simple, yet powerful fundraising platform. Learn more and get started at causevox.com
  • 63. Other Resources • https://www.causevox.com/blog/measure-social-media-fundraising-roi/ • http://www.causevox.com/social-media-influencers-online-fundraising/ • http://resources.causevox.com/ebook/video-storytelling

Editor's Notes

  1. They’re the ones that drag their friends to your event, share the latest news about your nonprofit/project, and create fundraising pages in your crowdfunding or online fundraising campaign. True believers are crucial to the success of your crowdfunding or online fundraising campaign. They are the linchpins that pull everything together. 1. True believers are responsive True believers respond to your emails, requests for volunteers, and social media posts. Their responsiveness is an indicator that they want to be engaged. In social media, they are the ones that share your content and stories. 2. True believers are giving Your true believers give money (it doesn’t matter how much) but more importantly, their time. Their time demonstrates commitment in giving their most valuable asset. 3. True believers have sustained passion Things that burn the brightest burn out the quickest. What you want to look for are people that have stuck with your nonprofit for an extended period of time. True believers will stay with you during challenging times. Beware of the irrationally exuberant types as they’ll be the first ones to jump ship when things get rough.
  2. They’re the ones that drag their friends to your event, share the latest news about your nonprofit/project, and create fundraising pages in your crowdfunding or online fundraising campaign. True believers are crucial to the success of your crowdfunding or online fundraising campaign. They are the linchpins that pull everything together. 1. True believers are responsive True believers respond to your emails, requests for volunteers, and social media posts. Their responsiveness is an indicator that they want to be engaged. In social media, they are the ones that share your content and stories. 2. True believers are giving Your true believers give money (it doesn’t matter how much) but more importantly, their time. Their time demonstrates commitment in giving their most valuable asset. 3. True believers have sustained passion Things that burn the brightest burn out the quickest. What you want to look for are people that have stuck with your nonprofit for an extended period of time. True believers will stay with you during challenging times. Beware of the irrationally exuberant types as they’ll be the first ones to jump ship when things get rough.
  3. They’re the ones that drag their friends to your event, share the latest news about your nonprofit/project, and create fundraising pages in your crowdfunding or online fundraising campaign. True believers are crucial to the success of your crowdfunding or online fundraising campaign. They are the linchpins that pull everything together. 1. True believers are responsive True believers respond to your emails, requests for volunteers, and social media posts. Their responsiveness is an indicator that they want to be engaged. In social media, they are the ones that share your content and stories. 2. True believers are giving Your true believers give money (it doesn’t matter how much) but more importantly, their time. Their time demonstrates commitment in giving their most valuable asset. 3. True believers have sustained passion Things that burn the brightest burn out the quickest. What you want to look for are people that have stuck with your nonprofit for an extended period of time. True believers will stay with you during challenging times. Beware of the irrationally exuberant types as they’ll be the first ones to jump ship when things get rough.
  4. S - To pinpoint your specific fundraising goal, ask yourself: What do I ultimately want to accomplish? What needs to happen in order to reach the goal? Who will benefit once the goal is met? M – You’re able to know if you accomplish them. Things like “increase our brand awareness” or “expand our reach” are SOFT and hard to measure. You’ll not be able to determine if you’re successful if you can’t measure your goals. A – What have we done in the past? R - What will meeting this goal do to further your mission? What are the direct results in lives changed, return on investment, etc.? Are you reaching your target group with this goal? How do the services the donations will provide connect with the services you’re currently offering? T – Have time constraints! This constraint will help you ensure you build your campaign materials and goals around
  5. WHAT GETS MEASURED GETS DONE!!
  6. They help you understand your customers (and prospective customers) better, and make it easier for you to tailor content to the specific needs, behaviors, and concerns of different groups.
  7. They’re the ones that drag their friends to your event, share the latest news about your nonprofit/project, and create fundraising pages in your crowdfunding or online fundraising campaign. True believers are crucial to the success of your crowdfunding or online fundraising campaign. They are the linchpins that pull everything together. 1. True believers are responsive True believers respond to your emails, requests for volunteers, and social media posts. Their responsiveness is an indicator that they want to be engaged. In social media, they are the ones that share your content and stories. 2. True believers are giving Your true believers give money (it doesn’t matter how much) but more importantly, their time. Their time demonstrates commitment in giving their most valuable asset. 3. True believers have sustained passion Things that burn the brightest burn out the quickest. What you want to look for are people that have stuck with your nonprofit for an extended period of time. True believers will stay with you during challenging times. Beware of the irrationally exuberant types as they’ll be the first ones to jump ship when things get rough.
  8. Social media map to illustrate point that all channels are different
  9. They’re the ones that drag their friends to your event, share the latest news about your nonprofit/project, and create fundraising pages in your crowdfunding or online fundraising campaign. True believers are crucial to the success of your crowdfunding or online fundraising campaign. They are the linchpins that pull everything together. 1. True believers are responsive True believers respond to your emails, requests for volunteers, and social media posts. Their responsiveness is an indicator that they want to be engaged. In social media, they are the ones that share your content and stories. 2. True believers are giving Your true believers give money (it doesn’t matter how much) but more importantly, their time. Their time demonstrates commitment in giving their most valuable asset. 3. True believers have sustained passion Things that burn the brightest burn out the quickest. What you want to look for are people that have stuck with your nonprofit for an extended period of time. True believers will stay with you during challenging times. Beware of the irrationally exuberant types as they’ll be the first ones to jump ship when things get rough.
  10. Peer-to-peer fundraising is a method of fundraising that leverages your supporters to fundraise on your behalf. It’s also known as social fundraising, personal and/or team fundraising, or p2p fundraising. Benefits Builds on existing relationships Multiplies impact Grows awareness organically